Table of Contents
Advertisement
4
Troubleshooting
Error Messages
Launching the Calibration Application from the Printer Driver
Problem/Error Message
The KODAK Photo Printer
Calibration Application could
not be launched.
Calibration Errors
Problem/Error Message
Visual Calibration Engine:
Printer reports a problem (error
number 11).
Visual Calibration Engine:
Printer cannot or will not open
(error number 15).
November 2011
Description or Causes
The calibration application is
not installed or has an issue
with the installation.
There is a file access issue,
insufficient memory, or system
resources to start the
application.
Description or Causes
Possible paper or ribbon jam.
There is a problem
communicating with the
printer, or there is an error
condition on the printer that
is not allowing the calibration
application to communicate
with the printer.
Solution
Install the calibration
application. See the User's
Guide for the KODAK Photo
Printer Calibration Application.
File access is denied. See your
system administrator.
Insufficient memory or system
resources. See your system
administrator.
Solution
• Close the Calibration
Application.
• Check the operator control
panel on the printer for the
error condition and correct it.
• Restart the calibration
application and continue
calibrating the printer.
• Close the Calibration
Application.
• Check that the printer power
is on and the USB cable is
connected to the computer.
• Check the operator control
panel on the printer for the
error condition and correct it.
• Restart the calibration
application and continue
calibrating the printer.
4-1
Advertisement
Table of Contents
