Appendix B: Customer Support - Thecus N0204 miniNAS User Manual

Appendix B: Customer Support

If your N0204 miniNAS is not working properly, we encourage you to check out Chapter 8:
Troubleshooting, located in this manual. You can also try to ensure that you are using the
latest firmware version for your N0204 miniNAS. Thecus is committed to providing free
firmware upgrades to our customers. Our newest firmware is available on our Download
Center:
http://www.thecus.com/download.php
If you are still experiencing problems with your N0204 miniNAS, or require a Return
Merchandise Authorization (RMA), feel free to contact technical support via our Technical
Support Website:
http://www.thecus.com/support_tech.php
Customers in the US should send all technical support enquiries to this email address:
support-us@thecus.com
For Sales Information you can e-mail us at:
sales@thecus.com
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