RAM 3500 User Manual
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RAM 3500 User Manual

Chassis cab 2012
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Chassis Cab
Chassis Cab
3500/4500/5500
3500/4500/5500
USER GUIDE
USER GUIDE
2012
2012

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  • Page 1 Chassis Cab Chassis Cab 3500/4500/5500 3500/4500/5500 USER GUIDE USER GUIDE 2012 2012...
  • Page 2 If you are the first registered If you are the first registered retail owner of your vehicle, retail owner of your vehicle, you may obtain a complimentary you may obtain a complimentary printed copy of the Owner’s printed copy of the Owner’s Manual, Navigation/Media Center Manual, Navigation/Media Center Manuals or Warranty Booklet by...

  • Page 3: Table Of Contents

    TABLE OF CONTENTS INTRODUCTION/WELCOME UTILITY Welcome From Chrysler Group LLC . . . 2 Trailer Towing Weights (Maximum Trailer Weight Ratings) ... . . 55 CONTROLS AT A GLANCE Integrated Trailer Brake Module ..55 Driver Cockpit .

  • Page 4: Introduction/Welcome

    INTRODUCTION/WELCOME WELCOME FROM CHRYSLER GROUP LLC Congratulations on selecting your new Chrysler Group LLC vehicle. Be assured that it represents precision workmanship, distinctive styling, and high quality - all essentials that are traditional to our vehicles. Your new Chrysler Group LLC vehicle has characteristics to enhance the driver's control under some driving conditions.
  • Page 5 If your symptoms persist, please see an authorized dealer. CHRYSLER, DODGE, JEEP, RAM TRUCK, ATF+4, MOPAR and Uconnect are registered trademarks of Chrysler Group LLC. COPYRIGHT ©2011 CHRYSLER GROUP LLC...

  • Page 6: Controls At A Glance

    CONTROLS AT A GLANCE...
  • Page 7 CONTROLS AT A GLANCE...

  • Page 8: Instrument Cluster

    CONTROLS AT A GLANCE INSTRUMENT CLUSTER Warning Lights - Low Fuel Warning Light - Charging System Light** - Oil Pressure Warning Light** - Anti-Lock Brake (ABS) Light** - Air Bag Warning Light** - Electronic Throttle Control (ETC) Light - Engine Temperature Warning Light - Transmission Temperature Warning Light - Seat Belt Reminder Light BRAKE...
  • Page 9 CONTROLS AT A GLANCE Indicators - Cargo Lamp On Indicator - Four-Wheel Drive and 4LOCK Mode Indicator - Turn Signal Indicators - Exhaust Brake Indicator - High Beam Indicator (Diesel Only) - Front Fog Light Indicator - Door Ajar Indicator - Vehicle Security Indicator* - Electronic Speed Control On - TOW/HAUL Indicator...

  • Page 10: Getting Started

    GETTING STARTED KEY FOB Locking And Unlocking The Doors • Press the LOCK button once to lock all the doors. Press the UNLOCK button once to unlock the driver’s door only and twice within five seconds to unlock all the doors. •...

  • Page 11: Remote Start

    GETTING STARTED WARNING! • Leaving unattended children in a vehicle is dangerous for a number of reasons. A child or others could be severely injured or killed. Children should be warned not to touch the parking brake, brake pedal, or the shift lever.

  • Page 12: Seat Belt

    GETTING STARTED SEAT BELT • Be sure everyone in your vehicle is in a seat and using a seat belt properly. • Position the lap belt across your thighs, below your abdomen. To remove slack in the lap portion, pull up a bit on the shoulder belt. To loosen the lap belt if it is too tight, tilt the latch plate and pull on the lap belt.

  • Page 13: Child Restraints

    GETTING STARTED WARNING! • Relying on the air bags alone could lead to more severe injuries in a collision. The air bags work with your seat belt to restrain you properly. In some collisions, the air bags won't deploy at all. Always wear your seat belts even though you have air bags.
  • Page 14 GETTING STARTED • Loosen the child seat adjusters on the lower straps and on the tether strap so that you can more easily attach the hooks or connectors to the vehicle anchors. • Attach the lower hooks or connectors over the top of the seatcover material.
  • Page 15 GETTING STARTED • Install the child restraint and remove the slack in the tether strap according to the manufacturer’s instructions. 1. Anchor Loops 2. Snap Hook 3. Tether Strap 4. Passenger's Side Rear Child Seat 5. Rear Center Child Seat 6.

  • Page 16: Front Seats

    GETTING STARTED WARNING! (Continued) • An incorrectly anchored tether strap could lead to increased head motion and possible injury to the child. Use only the anchor positions directly behind the child seat to secure a child restraint top tether strap. •...
  • Page 17 GETTING STARTED • To program a Key Fob to the memory position, place the ignition switch in the LOCK position and remove the Key Fob, press and release the LOCK button on the Key Fob to be programmed within 5 seconds of pressing button 1 or 2. •...

  • Page 18: Heated/Ventilated Seats

    GETTING STARTED HEATED/VENTILATED SEATS Front Heated Seats • The controls for front heated seats are located on the center instrument panel below the climate controls. • Press the switch once to select High-level heating. Press the switch a second time to select Low-level heating.

  • Page 19: Heated Steering Wheel

    GETTING STARTED WARNING! • Persons who are unable to feel pain to the skin because of advanced age, chronic illness, diabetes, spinal cord injury, medication, alcohol use, exhaustion or other physical conditions must exercise care when using the seat heater. It may cause burns even at low temperatures, especially if used for long periods of time.
  • Page 20 GETTING STARTED Adjustable Pedals • Press the switch located on the left side of the steering column forward to move the brake and accelerator pedals away from the driver and press the switch rearward to move the pedals closer to the driver. NOTE: The pedals cannot be adjusted when the vehicle is in REVERSE or when the Electronic Speed Control is set.

  • Page 21: Operating Your Vehicle

    OPERATING YOUR VEHICLE ENGINE BREAK-IN RECOMMENDATIONS • A long break-in period is not required for the engine and drivetrain (transmission and axle) in your vehicle. • Drive moderately during the first 300 miles (500 km). After the initial 60 miles (100 km), speeds up to 50 or 55 mph (80 or 90 km/h) are desirable.

  • Page 22: Headlight Switch

    OPERATING YOUR VEHICLE Mist Feature • When a single wipe to clear off road mist or spray from a passing vehicle is needed, push the washer knob, located on the end of the multifunction lever, inward to the first detent and release. The wipers will cycle one time and automatically shut off.

  • Page 23: Speed Control Lever

    OPERATING YOUR VEHICLE Cargo Light • The cargo light is strategically placed lighting that helps illuminate the bed area of the truck. A cargo light symbol will illuminate in the cluster to indicate the light is on. • Push the button to turn ON/OFF the cargo lighting. SPEED CONTROL LEVER •...
  • Page 24 OPERATING YOUR VEHICLE • Once a speed is set, pushing the RESUME/ACCEL switch once or the DECEL switch once will increase or decrease the set speed approximately 1 mph (2 km/h). Resume • To resume a previously selected set speed in memory, push the RESUME/ ACCEL switch and release.

  • Page 25: Electronic Range Select (Ers) Operation

    OPERATING YOUR VEHICLE ELECTRONIC RANGE SELECT (ERS) OPERATION • Electronic Range Select (ERS) allows you to limit the highest available transmission gear, and can be activated during any driving condition. When towing a trailer or operating the vehicle in off-road conditions, using ERS shift control will help you maximize both performance and engine braking.

  • Page 26: Manual Climate Controls

    OPERATING YOUR VEHICLE MANUAL CLIMATE CONTROLS Air Recirculation /Max A/C • Rotate the Temperature Control to the MAX A/C position to automatically turn on both Air Conditioning and Recirculation. • For window defogging, turn the recirculation button off. • Recirculation is not allowed in defrost, floor, defrost/floor (mix) modes. Heated Mirrors •...

  • Page 27: Power Sliding Rear Window

    OPERATING YOUR VEHICLE Air Conditioning (A/C) • If the A/C button is pushed while in the AUTO mode, the indicator light may flash three times to indicate the cabin air is being controlled automatically. SYNC Temperature Button • Push the SYNC button once to control the driver and passenger temperatures simultaneously.

  • Page 28: Electronics

    ELECTRONICS YOUR VEHICLE'S SOUND SYSTEM...
  • Page 29 ELECTRONICS...

  • Page 30: Media Center 130 (Sales Code Res)

    ELECTRONICS Media Center 130 (Sales Code RES) NOTE: • Your radio has many features that add to the comfort and convenience of you and your passengers. Some of these radio features should not be used when driving because they take your eyes from the road or your attention from driving. Clock Setting •...
  • Page 31 ELECTRONICS Store Radio Presets • Press the “SET/RND” button once and SET 1 will show in the display. Then select button (1–6). • A second station may be added to each push button. Press the “SET/RND” button twice and SET 2 will show in the display. Then select button (1–6). CD/DISC Operation Seek Up/Down Buttons •...

  • Page 32: Media Center 130 With Satellite Radio (Sales Code Res + Rsc)

    ELECTRONICS Media Center 130 with Satellite Radio (Sales Code RES + RSC) NOTE: • Your radio may not be equipped with the Uconnect™ Voice Command and Uconnect™ Phone features. To determine if your radio has these features, press the Voice Command button on the radio. You will hear a voice prompt if you have the feature, or see a message on the radio stating “Uconnect Phone not available”...
  • Page 33 ELECTRONICS Radio Operation Seek Up/Down Buttons • Press to seek through radio stations in AM, FM, or SAT bands. • Hold either button to bypass stations without stopping. Store Radio Presets • Press the “SET/RND” button once and SET 1 will show in the display. Then select button (1–6).

  • Page 34: Media Center 430/430N (Sales Code Rbz/Rhb)

    ELECTRONICS • To select a folder from the list, press the “TUNE/SCROLL” control knob and the radio will begin playing the files contained in that folder. Audio Jack Operation • The Audio Jack allows a portable device, such as an MP3 player or a cassette player, to be plugged into the radio and utilize the vehicle’s audio system, using a 3.5 mm audio cable, to amplify the source and play through the vehicle speakers.
  • Page 35 ELECTRONICS Clock Setting • Turn the radio on, then touch the screen where the time is displayed. • Touch the “USER CLOCK” soft-key (Navigation radio only). • To adjust the hours, touch either the “HOUR FORWARD” or “HOUR BACKWARD” soft-key. •...
  • Page 36 ELECTRONICS • Select the “Auto Color Mode” soft-key to switch to automatic daytime/ nighttime mode and to control the brightness of the display using the dimmer switch of the vehicle. • Touch the “EXIT” soft-key to save your settings. Radio Operation •...
  • Page 37 ELECTRONICS CD/DVD Disc Operation • Press the “MEDIA” hard key to display the media source tabs at the top of the screen. Select the source by touching the “HDD,” “DISC,” or “AUX” media source soft-key tab. NOTE: Your Touch-Screen Radio will usually automatically switch to the appropriate mode when something is first connected or inserted into the system.
  • Page 38 ELECTRONICS • The functions of the portable device are controlled using the device buttons. The volume may be controlled using the radio or portable device. Hard Disk Drive (HDD) Operation • The Hard Disk Drive (HDD) mode gives you access to the audio files on the internal hard disk drive.
  • Page 39 ELECTRONICS • Select the folders or titles you would like to copy, then touch the “DONE” soft-key to start the copy process. NOTE: The copy progress is shown in the lower left corner of the screen. Copying Pictures To The HDD •...
  • Page 40 ELECTRONICS Cleaning Your Touch-Screen Radio • Do not spray any liquid or caustic chemicals directly on the screen. Use a clean and dry micro fiber lens cleaning cloth in order to clean the touch-screen. • If necessary, use a lint-free cloth dampened with a cleaning solution such as isopropyl alcohol or an isopropyl alcohol and water solution ratio of 50:50.
  • Page 41 ELECTRONICS Finding A Place By Spelling The Name • From the Main Navigation Menu, touch “Where to?,” then touch “Points of Interest” and then touch “Spell Name.” • Enter the name of your destination. • Touch “Done.” • Select your destination and touch “Go.” Entering A Destination Address •...

  • Page 42: Sirius Satellite Radio/Travel Link

    ELECTRONICS • Touch “Where To?,” then search for the extra stop. Then select the stop to add from the search results. • Touch “Go,” then touch “Add to Current Route.” Taking A Detour • To take a detour you must be navigating a route •...
  • Page 43 ELECTRONICS • Media Center 430/430N: Press the “MENU” hard-key while in SIRIUS Satellite Radio Mode, then touch the “Channel Lock” to enable and/or disable desired channels. The SEEK and SCAN function will then only display channels without Channel lock. Search/Browse •...
  • Page 44 ELECTRONICS • You may use the “LIST” soft-key to toggle between: • Favorite Songs. • Favorite Artists. • Currently playing favorites. Replay • While you are in SAT mode, you can replay 44 minutes of the current SIRIUS channel (when the channel is changed, this audio buffer is erased).

  • Page 45: Steering Wheel Audio Controls

    ELECTRONICS View and store your favorite location, theater and sport 1 – Favorites teams for quick access. View detailed weather conditions, forecasts and 2 – Forecast ski/snowboarding conditions at local resorts. View ski and snowboarding conditions at local ski resorts. 3 –...

  • Page 46: Ipod ® /Usb/Mp3 Control

    ELECTRONICS iPod /USB/MP3 CONTROL ® • There are many ways to play music from iPod ® players or other portable devices through your vehicle's speakers. • The USB port located inside the upper glove box, allows you to plug an iPod ®...
  • Page 47 ELECTRONICS NOTE: To access the tutorial, press the “Uconnect™ Phone” button . After the BEEP, say “tutorial”. Press any hard-key/button or touch the display (Touch-Screen radio) to cancel the tutorial. • The Uconnect™ Phone allows you to dial a phone number with your mobile phone using simple voice commands.
  • Page 48 ELECTRONICS Phonebook Phonebook Download – Automatic Phonebook Transfer From Mobile Phone If equipped and specifically supported by your phone, Uconnect™ Phone automatically downloads names (text names) and number entries from your mobile phone’s phonebook. Specific Bluetooth ® Phones with Phone Book Access Profile may support this feature.

  • Page 49: Uconnect™ Voice Command

    ELECTRONICS Mute (Or Unmute) Microphone During Call • During a call, press the “Voice Command” button • (After the BEEP), say “mute” (or “mute off”). Transfer Ongoing Call Between Handset And Vehicle • During a call, press the “Voice Command” button •...
  • Page 50 ELECTRONICS Common Voice Commands (Examples) Main Menu “Radio” (to switch to the radio mode) “Disc” (to switch to the disc mode) “Memo” (to switch to the memo recorder) “System Setup” (to switch to system setup) Radio Mode “Frequency” (to change the frequency) “Next Station”...

  • Page 51: Bluetooth ® Streaming Audio

    ELECTRONICS • Not all phones are compatible with this feature. Refer to the phone compatibility list at www.ramtrucks.com/uconnect. Connected mobile phones must be bluetooth-compatible, and paired with your radio. • Press the “Voice Command” button and after the BEEP, say “SMS” to get started.

  • Page 52: Programmable Features

    ELECTRONICS • Press and release the UP button to scroll upward through the main menus (Fuel Economy, Vehicle Info, Tire PSI, Cruise, Messages, Units, System Setup) and sub menus. • Press and release the DOWN button to scroll downward through the main menus and sub menus.
  • Page 53 ELECTRONICS Key Fob Programmable Features • The following features may also be programmed by using the Key Fob transmitter or the ignition switch and driver's door lock switch. NOTE: Pressing the LOCK button while you are inside the vehicle will activate the Vehicle Security Alarm.

  • Page 54: Power Inverter

    ELECTRONICS POWER INVERTER • A 115 Volt, 150 Watt power inverter outlet is located on the lower instrument panel next to the climate control knob. This outlet can power cellular phones, electronics and other low power devices requiring power up to 150 Watts. •...

  • Page 55: Power Outlets

    ELECTRONICS POWER OUTLETS • There are three possible 12 Volt power outlets located in the vehicle. Lower left and lower right of the instrument panel and inside the upper lid of the center storage compartment. A key symbol on the outlet cover indicates that the key must be in the ON or ACC positions for the outlet to provide power.

  • Page 56: Off-Road Capabilities

    OFF-ROAD CAPABILITIES FOUR-WHEEL DRIVE OPERATION • The electronically shifted and manually shifted transfer case provides four mode positions. • Two-wheel drive high range (2H) • Four-wheel drive high range (4H) • NEUTRAL (N) • Four-wheel drive low range (4L) • This transfer case is intended to be driven in the 2H position for normal street and highway conditions, such as dry, hard-surfaced roads.

  • Page 57: Utility

    UTILITY TRAILER TOWING WEIGHTS GAIN Adjustment Buttons (+/-) (MAXIMUM TRAILER WEIGHT RATINGS) NOTE: For additional trailer towing information (maximum trailer weight ratings) refer to the following website addresses: • http://www.ramtrucks.com. • http://www.ramtruck.ca (Canada). INTEGRATED TRAILER BRAKE MODULE • Pressing the +/- buttons, located on the left side of the module, will increase/decrease the brake control power output to the trailer...

  • Page 58: Recreational Towing (Behind Motorhome, Etc.)

    UTILITY RECREATIONAL TOWING (BEHIND MOTORHOME, ETC.) Towing This Vehicle Behind Another Vehicle Towing Condition Wheels OFF Two-Wheel Four-Wheel Drive Models Drive The Ground Models See Instructions • Automatic transmission in PARK • Manual transmission in Flat Tow NONE ALLOWED gear (NOT in NEUTRAL) •...

  • Page 59: Auxiliary Switches

    UTILITY CAUTION! CAUTION! (Continued) • Towing this vehicle in violation • Towing with the rear wheels on of the above requirements can the ground will cause severe cause severe transmission transmission damage. Damage and/or transfer case damage. from improper towing is not Damage from improper towing is covered under the New Vehicle not covered under the New...

  • Page 60: Diesel

    DIESEL ENGINE BREAK-IN RECOMMENDATIONS • The Cummins ® turbocharged diesel engine does not require a break-in period due to its construction. Normal operation is allowed, providing the following recommendations are followed: • Warm up the engine before placing it under load. •...
  • Page 61 DIESEL Cold Start Procedure • Turn the ignition switch to the ON position. If the Wait To Start light appears in the cluster, wait for the light to turn off before starting. • In extremely cold weather below 0°F (-18°C) it may be beneficial to cycle the manifold heaters twice before attempting to start the engine.

  • Page 62: Diesel Exhaust Brake (Engine Braking)

    DIESEL DIESEL EXHAUST BRAKE (ENGINE BRAKING) • The exhaust brake feature will only function when the driver turns the exhaust brake switch to the ON position. • The switch is located on the switch bank below the audio system. • Once the switch is in the ON position and the vehicle is moving faster than 5 mph (8 km/h), the exhaust brake will automatically operate when the driver removes pressure from the accelerator pedal.

  • Page 63: Idle-Up Feature (Automatic Transmission Only)

    DIESEL IDLE-UP FEATURE (AUTOMATIC TRANSMISSION ONLY) • The Idle-Up Feature uses the speed control switches to increase engine idle speed and quickly warm the vehicle’s interior. This feature must be enabled by your dealer. See your local dealer. • With the transmission in PARK, the parking brake applied, and the engine running, push the speed control ON/OFF switch on, then push the SET switch.

  • Page 64: Exhaust Regeneration

    DIESEL • When clean fuel is visible, close the drain and switch the ignition to OFF. • Refer to the Owner's Manual on the DVD for further details. Fuel Filter Replacement • With the engine off and a drain pan under the fuel filter drain hose, open the water drain valve 1/4 turn counterclockwise and completely drain fuel and water into the approved container.
  • Page 65 DIESEL Perform Service • Your vehicle will require emissions maintenance at a set interval. To help remind you when this maintenance is due, the Electronic Vehicle Information Center (EVIC) will display “Perform Service”. When the “Perform Service” message is displayed on the EVIC it is necessary to have the emissions maintenance performed.

  • Page 66: Cool-Down Idle Chart

    DIESEL COOL–DOWN IDLE CHART TURBOCHARGER "COOL DOWN" CHART Driving Conditions Load Turbocharger Idle Time (in Temperature minutes) Before Shut Down Stop and Go Empty Cool Less than 1 Stop and Go Medium Warm Highway Speeds Medium Warm City Traffic Max. GCWR Warm Highway Speeds Max.
  • Page 67 DIESEL • The DEF injection system and SCR catalyst enable the achievement of diesel emissions requirements; while maintaining outstanding fuel economy, drivability, torque and power ratings. NOTE: The DEF pump will run for a period of time after engine shutdown to purge the DEF system.
  • Page 68 DIESEL DEF Fill Procedure • Remove cap from DEF tank (located on drivers side of the vehicle). • Insert DEF container into DEF tank. CAUTION! • To avoid DEF spillage and overfilling, do not “top off” the DEF tank after filling.

  • Page 69: What To Do In Emergencies

    WHAT TO DO IN EMERGENCIES 24-HOUR TOWING ASSISTANCE • Dial toll-free 1-800-521-2779 or 1-800-363-4869 for Canadian residents. • Provide your name, vehicle identification number and license plate number. • Provide your location, including telephone number, from which you are calling. •...
  • Page 70 WHAT TO DO IN EMERGENCIES • If the MIL flashes when the engine is running, serious conditions may exist that could lead to immediate loss of power or severe catalytic converter damage. We recommend you do not operate the vehicle. Have the vehicle serviced immediately.

  • Page 71: If Your Engine Overheats

    WHAT TO DO IN EMERGENCIES - Transmission Temperature Warning Light • This light indicates that there is excessive transmission fluid temperature that might occur with severe usage such as trailer towing. If this light turns on, stop the vehicle and run the engine at idle, with the transmission in NEUTRAL, until the light turns off.

  • Page 72: Jacking And Tire Changing

    JACKING AND TIRE CHANGING 3500 Models • The jack and jack tools are stored under the front passenger seat. Lift the flap on the side of the seat for access.
  • Page 73 WHAT TO DO IN EMERGENCIES Preparations For Jacking 1. Park the vehicle on a firm, level surface. Avoid ice or slippery areas. 2. Turn on the Hazard Warning flasher. 3. Set the parking brake. 4. Place the shift lever into PARK (automatic transmission) or REVERSE (manual transmission).
  • Page 74 WHAT TO DO IN EMERGENCIES When changing a rear wheel, assemble the jack drive tube to the jack and connect the drive tube to the extension tube. Securely place the jack under the sway bar bracket (unless both tires are flat on one side, then place jack under shock bracket) facing forward in vehicle.
  • Page 75 • On 3500 models with dual rear wheels (DRW), you must first remove the hub caps. The jack handle driver has a hook at one end that will fit in the pry off notch of the rear hub caps.
  • Page 76 WHAT TO DO IN EMERGENCIES NOTE: When installing a spare tire (if equipped) as part of a dual rear wheel end combination, the tire diameter of the two individual tires must be compared. If there is a significant difference, the larger tire should be installed in a front location.
  • Page 77 WHAT TO DO IN EMERGENCIES To Stow The Flat Or Spare • Refer to Upfitters Body Builders Guide for information on stowing your spare tire (if equipped). CAUTION! • Do not attempt to raise the vehicle by jacking on locations other than those indicated in the Jacking Instructions for this vehicle.

  • Page 78: Hoisting

    WHAT TO DO IN EMERGENCIES WARNING! (Continued) • Turn on the Hazard Warning flasher. • Block the wheel diagonally opposite the wheel to be raised. • Set the parking brake firmly and set an automatic transmission in PARK; a manual transmission in REVERSE. •...

  • Page 79: Jump-Starting

    WHAT TO DO IN EMERGENCIES JUMP-STARTING • If your vehicle has a discharged battery it can be jump-started using a set of jumper cables and a battery in another vehicle or by using a portable battery booster pack. • Jump-starting can be dangerous if done improperly so please follow the procedures in this section carefully.
  • Page 80 WHAT TO DO IN EMERGENCIES • Disconnect the negative end (-) of the jumper cable from the negative (-) post of the booster battery. • Disconnect the opposite end of the positive (+) jumper cable from the positive (+) post of the booster battery. •...

  • Page 81: Emergency Tow Hooks

    WHAT TO DO IN EMERGENCIES EMERGENCY TOW HOOKS • If your vehicle is equipped with tow hooks, they are mounted in the front. • For off-road recovery, it is recommended to use both of the front tow hooks to minimize the risk of damage to the vehicle. CAUTION! Tow hooks are for emergency use only, to rescue a vehicle stranded off-road.

  • Page 82: Towing A Disabled Vehicle

    WHAT TO DO IN EMERGENCIES...

  • Page 83: Freeing A Stuck Vehicle

    WHAT TO DO IN EMERGENCIES FREEING A STUCK VEHICLE • If your vehicle becomes stuck in mud, sand or snow, it can often be moved by a rocking motion. Turn your steering wheel right and left to clear the area around the front wheels.

  • Page 84: Event Data Recorder (Edr)

    WHAT TO DO IN EMERGENCIES EVENT DATA RECORDER (EDR) • This vehicle is equipped with an event data recorder (EDR). The main purpose of an EDR is to record, in certain crash or near crash-like situations, such as an air bag deployment or hitting a road obstacle, data that will assist in understanding how a vehicle’s systems performed.

  • Page 85: Maintaining Your Vehicle

    MAINTAINING YOUR VEHICLE OPENING THE HOOD • Pull the hood release lever located below the steering wheel at the base of the instrument panel. • Reach into the opening beneath the center of the hood and move the safety latch lever while lifting the hood at the same time.

  • Page 86: Engine Compartment

    MAINTAINING YOUR VEHICLE...
  • Page 87 MAINTAINING YOUR VEHICLE...

  • Page 88: Fluids And Capacities

    FLUIDS AND CAPACITIES Fluid, Lubricant, or Genuine Component Capacities Part Engine Coolant 5.7L MOPAR ® Antifreeze/Coolant 18.7 Quarts 3500 Models Five Year/100,000 Mile (17.7 Liters) Formula HOAT (Hybrid Organic Additive Technology) or equivalent. Engine Coolant 6.7L MOPAR ® Antifreeze/Coolant 5.7 Gallons (21.4 Liters)
  • Page 89 MAINTAINING YOUR VEHICLE Fluid, Lubricant, or Genuine Component Capacities Part Fuel Selection 6.7L Use good quality diesel fuel Standard Rear Tank - Turbo Diesel from a reputable supplier in 52 Gallons (197 Liters) your vehicle. Federal law (Approximate) Optional requires that you must fuel Midship Tank - this vehicle with Ultra Low 22 Gallons (83 Liters)
  • Page 90 MAINTAINING YOUR VEHICLE Fluid, Lubricant, or Genuine Component Capacities Part Automatic MOPAR ® ATF+4 ® Automatic Transmission (5-Speed Transmission Fluid or — 545RFE) equivalent licensed ATF+4 ® product. Automatic MOPAR ® AS68RC Automatic Transmission (6-Speed Transmission Fluid or AS68RC) equivalent. Clutch Linkage MOPAR ®...

  • Page 91: Maintenance Chart

    MAINTAINING YOUR VEHICLE...
  • Page 92 MAINTAINING YOUR VEHICLE...
  • Page 93 MAINTAINING YOUR VEHICLE Maintenance Record (Gasoline Engine) Odometer Date Signature, Authorized Service Center 8,000 Miles (13,000 km) or 6 Months 16,000 Miles (26,000 km) or 12 Months 24,000 Miles (39,000 km) or 18 Months 32,000 Miles (52,000 km) or 24 Months 40,000 Miles (65,000 km) or 30 Months...
  • Page 94 MAINTAINING YOUR VEHICLE...
  • Page 95 MAINTAINING YOUR VEHICLE Maintenance Record (Diesel Engine) Odometer Date Signature, Authorized Service Center 7,500 Miles (12,000 km) or 6 Months 15,000 Miles (24,000 km) or 12 Months 22,500 Miles (36,000 km) or 18 Months 30,000 Miles (48,000 km) or 24 Months 37,500 Miles (60,000 km) or 30 Months...

  • Page 96: Fuses

    MAINTAINING YOUR VEHICLE FUSES Integrated Power Module (fuses) • The Integrated Power Module is located in the engine compartment near the battery. This center contains cartridge fuses and mini fuses. Cavity Cartridge Fuse Mini Fuse Description 30 Amp Pink Bat — Presafe #1/CM2200 30 Amp Pink Bat —...
  • Page 97 MAINTAINING YOUR VEHICLE Cavity Cartridge Fuse Mini Fuse Description 25 Amp Natural TCM/Trans Range 5 Amp Tan Ign R/ACC — Sunroof/Window Sw Illum 25 Amp Natural Frt Wiper 25 Amp Natural Door Locks 20 Amp Yellow Fuel Pump 20 Amp Yellow Bat —...

  • Page 98: Tire Pressures

    MAINTAINING YOUR VEHICLE CAUTION! • When installing the integrated power module cover, it is important to ensure the cover is properly positioned and fully latched. Failure to do so may allow water to get into the integrated power module and possibly result in a electrical system failure.

  • Page 99: Wheel And Wheel Trim Care

    MAINTAINING YOUR VEHICLE WHEEL AND WHEEL TRIM CARE • All wheels and wheel trim, especially aluminum and chrome plated wheels, should be cleaned regularly with a mild soap and water to prevent corrosion. • To remove heavy soil and/or excessive brake dust, use MOPAR ®...

  • Page 100: Consumer Assistance

    CONSUMER ASSISTANCE CHRYSLER GROUP LLC CUSTOMER CENTER P.O. Box 21–8004 Auburn Hills, MI 48321–8004 Phone: 1–866–726–4636 CHRYSLER CANADA INC. CUSTOMER CENTER P.O. Box 1621 Windsor, Ontario N9A 4H6 Phone: 1–800–465–2001 (English) Phone: 1–800–387–9983 (French) ASSISTANCE FOR THE HEARING IMPAIRED • To assist customers who have hearing difficulties, the manufacturer has installed special TDD (Telecommunication Devices for the Deaf) equipment at its customer center.

  • Page 101: Reporting Safety Defects In The 50 United States And Washington, D.c

    NOTE: • The Owner's Manual and User Guide electronic files are also available on the Chrysler, Jeep, Ram Truck and Dodge websites. • Click on the "For Owners" tab, select "Owner/Service Manuals", then select your desired model year and vehicle from the drop down lists.

  • Page 102: Mopar Accessories

    • For the full line of Authentic Ram Truck Accessories by Mopar, visit your local Ram Truck dealership or online at mopar.com. EXTERIOR: •...

  • Page 103: Index

    INDEX Adjustable Pedals ... 18 Defroster, Windshield ..24 Air Conditioning ..24,25 Dimmer Control .
  • Page 104 INDEX Heater, Engine Block ..58 MOPAR ® Accessories ..100 High Beam/Low Beam Select (Dimmer) Switch ... . 20 Navigation .
  • Page 105 INDEX Shift Lever Override ..79 Tow Hooks, Emergency ..79 Signals, Turn ....19 Towing .

  • Page 106: Faq (How To?)

    • How do I operate my diesel? pg. 58 UTILITY • How do I know how much I can tow with my Ram Truck? pg. 55 • How do I adjust the gain on the Integrated Trailer Brake Module? pg. 55 WHAT TO DO IN EMERGENCIES •...
  • Page 107 RAMTRUCKS.COM This guide has been prepared to help you get quickly acquainted with your new RAM and to provide a convenient reference source for common questions. However, it is not a substitute for your Owner’s Manual. For complete operational instructions, maintenance procedures and important safety messages, please consult your Owner’s Manual, Navigation/Media Center...
  • Page 108 Download a FREE electronic copy of the Owner’s Manual or Warranty Booklet by visiting the Ownership tab at: www.ramtrucks.com (U.S.) or www.ramtruck.ca (Canada). 12DD43-926-AA Chassis Cab 3500/4500/5500 First Edition User Guide...

This manual is also suitable for:

550045002012 5500 chassis cab2012 4500 chassis cabRam 3500 2012

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