Troubleshooting - Maxview MXL020HD Operating Manual

Troubleshooting

Problem
Satellite cannot
be found, or no signal.
No power.
Front display dark.
No sound or image,
but receiver menus
are displayed.
Frontal display shows
channel location.
The TV set does not
display any image.
Poor image, blocking
error, formation of
small blocks, sound
stops.
No image, no sound,
signal strength and
signal quality OK.
Bad reception of
DSF, etc.
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MXL020HD INSTRUCTIONS REVISION.indd 48
How to solve
Example: Astra2 28°1 key "INFO" key.
Signal and quality are both at 0%.
Direct vertical reflector to the south. Turn some
millimetres to the left, wait approx. 3 seconds and repeat,
until signal AND quality are displayed. With a signal of
approx. 60%, the black background disappears and the TV
image will be displayed. For changing the satellite please
select a current channel out of the preset channel list and
then press the INFO key.
Check if power is swiched ON. Or check fuse on rear.
The mains cable is not connected. Connect the mains cable
with the power source.
The antenna is not directed towards the satellite.
Direct the antenna properly.
No signal (with symbol). Check the cable connection from
the LNB to the receiver and from the receiver to the
connected equipment. Direct the antenna.
The system is not connected properly. Check
connection of the SCART cable
The TV set is not in AV mode.
Switch the TV set to the respective AV input.
The antenna is not directed exactly towards the satellite.
Direct the antenna more precisely. For this purpose, use the
"Info" key of the remote control. The signal strength will be
displayed for directing the antenna properly.
The LNB is defective. Replace the LNB.
The satellite antenna has been directed to a wrong
satellite.
Wireless telephone is disturbing (DECT standard).
Move your telephone to another place.
15/05/2013 14:12