ZTE Corporation. The manual is published by ZTE Corporation. We reserve the right to make modifications on print errors or update specifications without prior notice. Version 1.1 February 2012 Telstra MF821 User Manual v1. 1 Page 1 of 22...
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We suggest you switch off your anti-virus software before installing the USB modem. In some cases protection software can prevent automatic installation. It is possible to start the installation process manually by clicking the Autorun icon when it appears. Telstra MF821 User Manual v1.0 Page 2 of 22...
4. Close the back cover. Handy hint Remember to keep your plastic SIM card holder. It has a record of your phone number and a PIN number which you may need later. Telstra MF821 User Manual v1.0 Page 4 of 22...
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If nothing happens your system configuration may be preventing Autorun. Handy Hint Double click the Telstra icon to start the software installation. Telstra MF821 User Manual v1.0 Page 5 of 22...
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Windows users: Select Open folder to view files, then double click the Telstra icon to start the software installation: MAC Users: Double click the Telstra icon from your desktop: Telstra MF821 User Manual v1.0 Page 6 of 22...
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The installation method shown below is for Windows 7. Other systems will follow a similar but not necessarily identical installation process: Telstra MF821 User Manual v1.0 Page 7 of 22...
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Choose ‘I confirm….’, and then click Next to continue Telstra MF821 User Manual v1.0 Page 8 of 22...
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Press Next to accept the default folder location, or press Browse to define your own path. Telstra MF821 User Manual v1.0 Page 9 of 22...
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Click next then wait a few seconds for the installation to proceed…Press Finish when complete: Telstra MF821 User Manual v1.0 Page 10 of 22...
After installation the software interface will launch automatically. Your modem will continue installing for a couple of minutes… You’ll be ready to go when you see the Connect Now button. Press Connect Now to get on line Telstra MF821 User Manual v1.0 Page 11 of 22...
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FAQ’s If you can’t connect to the internet check your SIM card is inserted correctly, contact your service provider and check your account is active. Telstra MF821 User Manual v1.0 Page 12 of 22...
The modem is locked to Telstra. If you use a SIM card from another provider you may not be able to connect to the network. Consult Telstra for more details or to unlock your device.
The antenna port type is TS9. Insert and remove the connection carefully. Do not pull on the cable to remove the connection. HELP Click Help to access the system help and FAQ’s. Telstra MF821 User Manual v1.0 Page 14 of 22...
The modem has network until you get good no signal. coverage. reception. SIM card Remove your SIM. requires a PIN Insert into a mobile number handset and unlock the PIN function. Telstra MF821 User Manual v1.0 Page 15 of 22...
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Try another The microSD™ microSD™ card. microSD™ card and card cannot be The maximum make sure the read or is not capacity is capacity and format found. 32GB SDHC is correct. card Telstra MF821 User Manual v1.0 Page 16 of 22...
If you wish to uninstall the application please follow the procedures below: Start > Control Panel > Add or Remove Programs (or equivalent) > Select Telstra Mobile Broadband Manager > Click Remove or Uninstall Follow the prompts and press Yes to continue.
Don’t touch the antenna area unnecessarily whilst connected. This can affect your modem performance and reduce the signal quality. Store the modem out of the reach of children. The modem may cause injury or get damaged. Telstra MF821 User Manual v1.0 Page 18 of 22...
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Always handle the modem with care. Be careful not to drop or bend the modem. There are no user serviceable parts inside the modem. Unauthorised dismantling or repair will void the warranty. Telstra MF821 User Manual v1.0 Page 19 of 22...
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Maximum power is only used at the edge of network coverage so under most circumstances the power output is very low. Under poor network conditions the modem transmits at a higher power level and may get hot. Telstra MF821 User Manual v1.0 Page 20 of 22...
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1.66 W/Kg. N14945 ROHS DECLARATION (RESTRICTION OF HAZARDOUS SUBSTANCES) ZTE declares that the USB modem is free from hazardous materials and complies with EU RoHS Directive and the amendments. Telstra MF821 User Manual v1.0 Page 21 of 22...
TS9 connector Temperature -5ºC to +45ºC * Customer download/upload speeds will vary due to factors such as distance from the cell, local conditions, user numbers, hardware, software, download source, and other factors. Telstra MF821 User Manual v1.0 Page 22 of 22...
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