Telstra MF823 User Manual
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Telstra MF823 User Manual

4g usb data modem
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TELSTRA MF823
4G USB DATA MODEM - USER
MANUAL
Copyright © 2013. All rights reserved.
No part of this publication may be excerpted, reproduced, translated or
utilized in any form or by any means, electronic or mechanical,
including photocopying and microfilm, without the prior written
permission of ZTE Corporation.
The manual is published by ZTE Corporation. We reserve the right to
make modifications on errors or update specifications without prior
notice.
Version 2.6
August 2013
Page 1 of 34

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Summary of Contents for Telstra MF823

  • Page 1 TELSTRA MF823 4G USB DATA MODEM - USER MANUAL Copyright © 2013. All rights reserved. No part of this publication may be excerpted, reproduced, translated or utilized in any form or by any means, electronic or mechanical, including photocopying and microfilm, without the prior written permission of ZTE Corporation.
  • Page 2 CHECK YOUR SYSTEM REQUIREMENTS Check you have a spare USB port (USB 1.0, 2.0, or 3.0) You need to be running Windows 8 / 7 / XP / Vista for a PC or OS X 10.5.11 and above for a Mac. The recommended minimum system requirements are: 1GHz Pentium or above Hard Disk...

  • Page 3: Get To Know Your Usb Modem

    GET TO KNOW YOUR USB MODEM Page 3 of 34...
  • Page 4 INSERT YOUR USIM CARD 1. Slide the top cover down to access the USIM and memory card slots. 2. Insert your USIM card carefully as shown. Your modem requires a standard size USIM card (2FF) 3. If you want to add a memory card you can do it now. Your USB modem supports up to 32GB microSD(HC)™...
  • Page 5 Notes • Adding a memory card is optional • microSD™ up to 2GB are FAT 16 format. • microSDHC™ up to 32GB are FAT 32 format. Handy hint Remember to keep your plastic SIM card holder. It has a record of your PIN number which you should keep handy. INSERT THE MODEM INTO YOUR COMPUTER The installation software is pre-loaded onto your USB modem.
  • Page 6 Page 6 of 34...
  • Page 7 3. The installation will create a short-cut on your desktop and open your browser at the modem homepage. Page 7 of 34...
  • Page 8 Web Interface, Modem homepage • The modem will automatically open your browser and connect to the internet each time you insert the device. • To change this behaviour first press the Disconnect button then go to Settings > Dial up settings and set WAN Connection Mode to Manual.

  • Page 9: Led Indicators Guide

    LED INDICATORS GUIDE LED indicators Modem Status Offline. Not registered on the network Registered on the LTE network Green solid Active data transfer on the LTE networ Green blinking Blue solid Registered on the 2G / 3G network Active data transfer on 2G / 3G networ Blue blinking STATUS ICONS –...

  • Page 10: Installation Notes

    NETWORK LOCKED DEVICE • This device is network locked to Telstra. If you use an alternate carrier SIM you need to contact Telstra for the unlocking code. INSTALLATION NOTES • The installation will create a new shortcut on your desktop and a new program listing under Start-Programs •...
  • Page 11 Windows users: Start > TELSTRA PRE-PAID 4G USB > Uninstall MAC Users: • Double click the Telstra Modem CDROM on the desktop to install the modem. • To uninstall, go to Applications and run Uninstall TELSTRA PRE-PAID 4G USB Page 11 of 34...

  • Page 12: Web Interface Guide

    WEB INTERFACE GUIDE Settings > WAN Connection Mode: • The default connection setting will automatically connect to the network. The setting is greyed out if you are connected. Page 12 of 34...
  • Page 13 • Press the Disconnect button to change this setting and to enable International Roaming if required. • If you make any changes, press Apply to save the change • Press the Help icon to get in context tips. Page 13 of 34...
  • Page 14 Settings > Network selection: • Network Selection is set to Automatic. • Press the Disconnect button to change this setting if required. • If you make any changes, press Apply to save the change • Press the Help icon to get in context tips. •...
  • Page 15 • The modem is locked to Telstra. If you use a SIM card from another provider you may not be able to connect to the network. • Consult Telstra to obtain the unlock code for your device. Settings > APN:...
  • Page 16 • Normally there is no need to change these settings unless you change service provider. • The modem is locked to Telstra. If you use a SIM card from another provider you may not be able to connect to the network.
  • Page 17 Settings > Device settings > USIM PIN Management: • Press the Disconnect button on the modem home page to change the PIN settings if required. • Enter your current PIN code to change or disable the PIN • If you make any changes, press Apply to save the change •...
  • Page 18 succession you will lock your USIM card. • Contact your service provider to obtain your PUK code Settings > Device settings > Software update • Press Check Now to check for updates for your device. Page 18 of 34...
  • Page 19 SMS > Device SMS or USIM SMS • Click in the top box to add Contacts • You can enter Contact names in the Contacts field and the device will search and list applicable matches • Click in the bottom box to type your message •...
  • Page 20 Phonebook • Click Phonebook to view your USIM card contacts. • Contacts are automatically read into the device but you can also copy and save on your device. • Select the Contact to view more details, click Edit to make any changes, then select the Save location as Device.
  • Page 21 Information tab to view Device Information: • View the device IMEI number, Signal strength and other details. Page 21 of 34...
  • Page 22 Information > Record to view data records: • View your data usage on the Record tab. • Data usage is approximate and your carrier may charge you different data block sizes so their records and charges are likely to be different. •...
  • Page 23 EXTERNAL ANTENNA PORTS • Signal strength can be improved by adding an external antenna. • It is preferred to use both ports for best quality reception and service. • If you only have a single antenna then use the main port at the tip of the device •...

  • Page 24: Microsd Memory Card

    USING THE USB EXTENDER CABLE The USB Extender cable can be used to position the device at the top of a laptop screen or to change the orientation of the modem to get better reception. HELP Click Help to access the system help Click the Help icon to see in context help Go to zte.com.au for FAQ’s, product and warranty support...

  • Page 25: Troubleshooting

    TROUBLESHOOTING If you have any problems with your connection or modem please consult the manual and check this section. If the problem still exists contact your service provider or check our website for more details at zte.com.au Problem Possible Causes Suggested Solution The user PC configuration is...
  • Page 26 Problem Possible Causes Suggested Solution Network coverage Consider purchasing is low an external antenna. Use a TS9 connector. SIM card requires Contact your service a PIN or PUK provider to obtain the number. PIN or PUK key. You have no Try moving location Data network coverage.

  • Page 27: Precautions And Safety Information

    Problem Possible Causes Suggested Solution Re-insert the Try another microSD™ microSD™ microSD™ card. card and make sure card cannot The maximum the capacity and be read or is capacity is 32GB format is correct. not found. SDHC card PRECAUTIONS AND SAFETY INFORMATION •...
  • Page 28 manufacturer of the medical device before using the modem near such devices. • Be aware of regulations when using the modem at places such as oil refineries or chemical factories, where there are explosive gases or explosive products being processed. Turn off your modem as instructed.
  • Page 29 it in a cool, dry place. • Don’t use the modem immediately after a sudden temperature change eg from an air conditioned environment to high temperature and humidity outside. In such cases there could be condensing moisture inside the modem which can cause internal damage. Unplug the modem and leave it for 30 minutes before use.

  • Page 30: Rf Safety Information

    RF SAFETY INFORMATION The USB modem has an internal antenna. For optimum performance with minimum power consumption do not shield the device or cover with any object. Covering the antenna affects signal quality and may cause the modem to operate at a higher power level than needed. RADIO FREQUENCY ENERGY The USB modem is a low-power radio transmitter and receiver.
  • Page 31 DECLARATION OF CONFORMITY – SPECIFIC ABSORPTION RATE (SAR) The USB modem is designed to be used in close proximity to the body. We declare that the product detailed in this manual, and in combination with our accessories, conform with the essential requirements of The Radio Communications Standard (Electromagnetic Radiation Human Exposure) 2003 and the Australian Communications and Media Authority...

  • Page 32: Ec Declaration Of Conformity

    EC DECLARATION OF CONFORMITY It is hereby declared that following designated product: Product Type: LTE USB MODEM Model No: MF823 Complies with the essential protection requirements of Directives on Radio and Telecommunication Terminal Equipment (Directive 1999/5/EC)，Restriction of the Certain Hazardous Substances in electrical and electronic equipment...

  • Page 33: Technical Specifications

    TECHNICAL SPECIFICATIONS LTE 900, 1800, 2600 MHz Network UMTS 850, 2100 MHz compatibility GSM 850, 900, 1800, 1900 MHz Dimensions 90 x 28.4 x 13mm. Approx 26g LTE download speeds up to 100Mb/s LTE upload speeds up to 50Mb/s Data Rates* HSPA+ Downlink up to 42Mb/s HSDPA Mode up to 21.6Mb/s HSUPA Mode up to 5.76Mb/s...
  • Page 34 conditions, user numbers, file source, hardware, software and other factors. Page 34 of 34...

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