Troubleshooting - Telstra MF821 User Manual

TROUBLESHOOTING

If you have any problems with your connection or modem
please consult the manual and check this section. If the
problem still exists contact your service provider or check
our website for more details at www.zte.com.au
Problem
The user
interface doesn't
start after the
modem is
plugged in.
The modem has
no signal.
Telstra MF821 User Manual v1.0
Possible Causes
PC
configuration is
not correct.
(No autorun)
The antenna is
at the wrong
angle or
position.
You have no
network
coverage.
SIM card
requires a PIN
number
Suggested Solution
Start the program
manually by going
Start > Program Files
or use the shortcut
on the desktop.
Adjust the angle and
position of the USB
modem.
Try moving location
until you get good
reception.
Remove your SIM.
Insert into a mobile
handset and unlock
the PIN function.
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