Telstra Wi-Fi 4G Advanced User Manual
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Telstra Wi-Fi 4G Advanced User Manual

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FOR MORE INFORMATION
13 2200 or 13 2000 (BUSINESS)
telstra.com
visit a telstra store or partner

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  • Page 1 FOR MORE INFORMATION 13 2200 or 13 2000 (BUSINESS) telstra.com visit a telstra store or partner...
  • Page 2 TO kNOw yOuR TELSTRA wI-FI 4g AdvANcEd...
  • Page 3 LET’S gET THIS SHOw ON THE ROAd Your Telstra Wi-Fi 4G Advanced has been tested to highest standards to deliver you the best possible coverage and speed experience on the network without equal. This guide will help you get connected as quickly and as easily as possible.
  • Page 4 wHAT’S INSIdE Safety first Let’s get started Getting connected Using the LCD touchscreen Using the Web Interface Problem solving Extra bits you should know...

  • Page 5: Safety First

    FIRST Please read all the safety notices before using this device. Do not use the Telstra Wi-Fi 4G Advanced near fuel or chemicals or in any prescribed areas such as service stations, refineries, hospitals, and aircraft. Obey all warning signs where posted.
  • Page 6 — MaXiMuM PeRMiSSiBLe eXPoSuRe The Telstra Wi-Fi 4G Advanced is designed to be used at least 20 cm from the body. We declare that the product detailed in this manual, and in combination with our accessories, conforms with the essential...

  • Page 7: Let's Get Started

    LET’S gET STARTEd youR Package conTainS THe FoLLoWing: • Telstra Wi-Fi 4G Advanced device and battery • This Getting Started Guide • Micro USB charging • Jump boost cable • AC adapter • Manufacturer’s warranty card...
  • Page 8 FoR youR deVice: • External antenna (MIMO Dual TS9 port) – improves performance in areas with low signal strength. See your local Telstra store or partner for assistance with picking the best antenna option for you as well as help with installation.
  • Page 9 TELSTRA wI-FI 4g AdvANcEd LCD touchscreen Resistive touch screen with options to manage device settings, data connection, and Wi-Fi network usage. Status LED Shows data connection status • Ready (slow blue blink) • Transferring data (double blue blink) • Not ready (slow amber blink) Power key • Turn the device on or off —...
  • Page 10 AC adapter / Micro USB port Recharge the battery faster by using the adapter (See page 15.) Device status icons Icons on the top row of the screen indicate device and network status. See page 9 for details. Configuration / status elements Data usage —...
  • Page 11 DESCRIPTION Signal 1 bar — low level strength/ 5 bars — excellent roaming Triangle — roaming (con- nected to a network other than Telstra’s) Network 4G and 4G CA (Carrier type Aggregation) HSPA+ Dual-Carrier Alert Tap to view alerts. Continuous tracking or search- ing for satellite fix.

  • Page 12: Quick Reference Section

    quick ReFeRence SecTion Web Interface http://m.home (home page) Web Interface admin Password Printed on the label under the battery. Default Main Displayed on the LCD screen. Wi-Fi name and password Tap Wi-Fi > Main Wi-Fi to view or update. Guest Wi-Fi name Displayed on the LCD screen and password (when Guest Wi-Fi is enabled).
  • Page 13 gETTINg cONNEcTEd 1. inSeRT BaTTeRy Remove the back cover by lifting at the notch above either external antenna port. Then insert the battery as shown and replace the cover. 2. inSeRT SiM Your microSIM card should already be inserted. However if you are replacing the microSIM, remove the SIM slot cover, then insert the microSIM card as shown below and close the slot cover.

  • Page 14: Switch Device On

    (Note: Remove the screen protector.) 4.connecT To THe inTeRneT You can connect up to 10 wireless devices on your Telstra Wi-Fi 4G Advanced’s Main and Guest Wi-Fi networks. Devices can connect using the Wi-Fi network name and password, or using Wi-Fi Protected Setup (WPS).
  • Page 15 • Type in the Wi-Fi password as it appears on the LCD screen and click OK. Your device is now connected to the Telstra Wi-Fi 4G Advanced and ready to use. Note: You can modify the Main Wi-Fi or Guest Wi-Fi names and passwords from the LCD touchscreen (tap Wi-Fi >...
  • Page 16 Pair with Guest Wi-Fi. • Within 2 minutes, press the WPS button on the device you want to connect to your Wi-Fi network. The Telstra Wi-Fi 4G Advanced and the other device communicate with each other and establish the connection. Your device is now connected to the Telstra Wi-Fi 4G...

  • Page 17: Recharging Your Battery

    RecHaRging youR BaTTeRy Your battery comes partially charged. When you need to recharge it: • Plug the micro-USB cable into the device. • Plug the other end of the cable into the AC adapter and plug the adapter into an electrical outlet, or plug into the USB port on your computer.

  • Page 18: International Roaming

    RoaMing You can use your Telstra Wi-Fi 4G Advanced service while overseas. International Roaming is available by calling Telstra on 13 2200 or 13 2000 for business customers. It is important to note that different charges apply when using your Telstra service overseas and that any monthly allowance included with your Telstra plan excludes use while overseas.

  • Page 19: Using The Lcd Touchscreen

    uSINg THE Lcd TOucHScREEN daTa uSage You can view your data usage on the LCD’s home screen, and on the web interface (see page 23). Note: The plan data counter resets automatically when the next billing cycle starts, and the session data counter resets automatically for each session.
  • Page 20 The Devices icon shows the number of users currently connected to the Telstra Wi-Fi 4G Advanced over Wi-Fi. You can see which devices are connected to your Main and Guest Wi-Fi networks, and block unauthorized devices from connecting. • On the home screen, tap the Devices icon.
  • Page 21 Dual-band Wi-Fi (2.4 GHz / 5 GHz) Your device’s dual-band Wi-Fi radio gives you the flexibility of connecting devices that support dual- band Wi-Fi to transfer data at higher throughputs. If your devices support dual-band Wi-Fi, enable this in Wi-Fi > Wi-Fi Profiles. Guest Wi-Fi network You can set up a Guest Wi-Fi network for temporary users, and use the Main Wi-Fi network for trusted...
  • Page 22 4. Options — Configure the Wi-Fi radio, the Main and Guest Wi-Fi networks, and the number of devices that can connect at the same time, 5. Block List — Prevent specific devices from connecting to your Wi-Fi networks. Note: The device resets when you change Wi-Fi settings and connected devices are disconnected.
  • Page 23 Manage deVice SeTTingS You can customize other options as well as access additional features such as Jump Boost and GPS in Settings. To customize your device’s settings: • On the home screen, tap the Settings icon. • Use the options on the Settings screen to customize your device: 1.
  • Page 24 7. Jump Boost — See below for details. JuMP BooST You can use the Telstra Wi-Fi 4G Advanced to give a boost to another device’s battery using the Jump Boost cable provided with your device. To boost another device’s battery: • Plug the jump boost cable into your Telstra Wi-Fi 4G...

  • Page 25: Using The Web Interface

    THE wEb INTERFAcE Connect to the web interface (device home page) to change the settings of your Telstra Wi-Fi 4G Advanced. The web interface can only be accessed after connecting via Wi-Fi on your device. Note: Many of these settings can be modified directly on the device using its touchscreen.
  • Page 26 • If you want to change your alert notifications to email using the Mobile Data Usage meter, you will need to register for Telstra Online Services at telstra.com/myaccount or telstra.com/business/mdum (business) for more information.
  • Page 27 ModiFy adMin Login, SSid and SecuRiTy Once you have logged in to the web interface, you can modify your device and Wi-Fi credentials if you want to choose your own names and passwords: • Admin login — Click Settings > General > Device and change the Password field in the Homepage section.
  • Page 28 • Main or Secondary/Guest Wi-Fi name and password — Click Wi-Fi > Options, and then edit the Main or Secondary/Guest Wi-Fi network credentials. You can choose a predefined Wi-Fi profile or make a custom profile, and customize the Wi-Fi network names and passwords. If you make a custom profile, you can enable/disable the secondary Wi-Fi network, set it as a Guest Wi-Fi network, and set the frequency bands used by each...

  • Page 29: Configure Wi-Fi Settings

    conFiguRe Wi-Fi SeTTingS You can configure your Wi-Fi network settings, including the number of devices that can connect at the same time, Wi-Fi range, security, etc. • Click Wi-Fi > Options, change any of the settings, and click Submit.
  • Page 30 VieW oR BLock connecTed deViceS You can see the IP and MAC addresses of the devices that are currently connected to your Wi-Fi networks, and block unwanted devices. • Click Devices. • Click a device name to view its details. • If you don’t want to allow the device to use your Wi-Fi network, click Block Device.
  • Page 31 The Telstra Wi-Fi 4G Advanced can be used to get a one-time GPS fix or continuous fixes. • Click GPS. • Enable GPS if it isn’t already enabled — Select Enable GPS. • Select the GPS mode (One-time or Continuous) and click Submit.
  • Page 32 MeSSaging You can read and delete your new and saved SMS messages from the web interface. • Click Messaging. • Click a message line to read the full message, and then click Delete if you want to remove it from the device.
  • Page 33 Manage deVice SeTTingS You can configure general and advanced device settings from the web interface. • Click Settings. • Click: 1. General > Device to configure the device display options 2. General > Software and Reset to reset the device default settings or update the device software 3.
  • Page 34 4. Network > APN to set up access point names for connecting to other networks 5. Network > SIM Security to require a PIN to use the device 6. Network > Status Details to view the current data network connectiondetails 7.

  • Page 35: Problem Solving

    SOLvINg Why can’t I connect a device to the Telstra Wi-Fi 4G Advanced? If you are having an issue connecting to the Telstra Wi-Fi 4G Advanced, try the following suggestions: • Turn off your device and take the battery out, wait 10 seconds, put the battery back in and turn your device on.
  • Page 36 Li-ion battery technology. Note: The Telstra Wi-Fi 4G Advanced will not charge while it is boosting another device. The signal indicator is always low. Your device has poor reception. Try moving the device to a location with a clear view of the sky (for example, near a window).
  • Page 37 What is my Admin Password? The Admin Password for the home page (web interface) enables you to configure your Telstra Wi-Fi 4G Advanced from a connected device. The default Admin Password is admin. What do I do if I changed the Admin Password and then forgot it? On the LCD homescreen, tap Settings >...
  • Page 38 Advanced from the list of products to: • Update the firmware • View the User Guide • View the Telstra Wi-Fi 4G Advanced tutorial • Learn tips and tricks at www.netgear.com/learningcenter/mobile to get the most from your Telstra Wi-Fi 4G Advanced Information on accessories is available at: http://www.netgear.com/telstraaccessories...

  • Page 39: Connecting An External Antenna

    connecTing an eXTeRnaL anTenna • Slide the antenna doors open. • Connect the antenna to the TS9 port.

  • Page 40: Technical Specifications

    TecHnicaL SPeciFicaTionS Device Category 4 (FDD LTE) Category 4G CA 900+1800 MHz Quad-band 4G (900/1800/2100/2600 MHz) UMTS/ Quad-band 3G HSPA+DC (850/900/1900/2100 MHz) Wi-Fi Dual-band 2.4/5 GHz 802.11 b/g/n 2x2 MIMO Working range 30–90m radius in free space Up to 10 simultaneous connections Dimensions 69 mm (H) x 110 mm (L) x 15 mm (W) Weight...

  • Page 41: Extra Bits You Should Know

    • Contact Telstra to obtain your 8-digit unlock code. • An unlocking fee may apply. • 5 incorrect attempts will block the unlock process and the device will then only work with a Telstra SIM card. • Contact Telstra for more information.
  • Page 42 Customer Terms (as varied from time to time). For terms governing your Telstra Wi-Fi 4G Advanced service, please see Our Customer Terms at http://www.telstra.com.au/customer-terms. Your pricing brochure contains a summary of the charges that apply to your Telstra Wi-Fi 4G Advanced service.
  • Page 43 NOTES...
  • Page 44 Mac is a trademark of Apple Inc., registered in the US and other countries. The spectrum device is a trade mark of Telstra Corporation limited. ™ and ® are trade marks and registered trade marks of Telstra Corporation Limited ABN 33 051 775 556.

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