Guarantee; Technical Information - BT Studio 1500 User Manual

54 General information

Guarantee

Your BT Studio 1500 is guaranteed for a period
of 12 months from the date of purchase.
Subject to the terms listed below, the guarantee
will provide for the repair of, or at BT's or its
agent's discretion the option to replace the BT
Studio 1500, or any component thereof, (other
than batteries), which is identified as faulty or
below standard, or as a result of inferior
workmanship or materials. Products over 28 days
old from the date of purchase may be replaced
with a refurbished or repaired product.
The conditions of this guarantee are:
•
The guarantee shall only apply to defects that
occur within the 12 month guarantee period.
•
Proof of purchase is required.
•
The equipment is returned to BT or its agent
as instructed.
•
This guarantee does not cover any faults or
defects caused by accidents, misuse, fair wear
and tear, neglect, tampering with the equipment,
or any attempt at adjustment or repair other than
through approved agents.
•
This guarantee does not affect your
statutory rights.
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
BT Studio 1500 – Issue 3 – Edition 01 – 18.10.06 – 7875
Within the 12 month guarantee period
If you experience difficulty using the product,
prior to returning your product, please read the
Help section beginning on page 50, or contact
the BT Studio 1500 Helpline for assistance
on 0870 605 8047 or email
bt.helpdesk@suncorptech.com.
In the unlikely event of a defect occurring, please
follow the Helpline's instructions for replacement
or repair.
Outside of the 12 month guarantee period:
If your product needs repair after the guarantee
period has ended, the repair must meet the
approval requirements for connection to the
telephone network. We recommend that you
contact BT's approved repair agent, on 0870
240 5029 or a local qualified repairer.

Technical information

How many telephones can you have?
All items of equipment have a Ringer Equivalence
Number (REN) which is used to calculate the
number of items that may be connected to any
one telephone line. The BT Studio 1500 has a
total REN of 1, i.e. for a base and up to 6
handsets. Any other instrument provided by
BT may be assumed to have a REN of 1
unless stated otherwise.