BT 1010 User Manual
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BT 1010 User Manual

Hub phone
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Bringing it all together
User guide
BT Hub Phone 1010

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Summary of Contents for BT 1010

  • Page 1 Bringing it all together User guide BT Hub Phone 1010...
  • Page 2 Welcome… to your BT Hub Phone 1010 Digital Cordless Handset • Hi-Definition Sound • 65K Colour display with back light and choice of 5 wallpapers. • Keep track of incoming calls with the 50 number calls list. • 150 Entry phonebook, with the facility to store a home, work and mobile number for each of your contacts •...
  • Page 3 Need help? • • If you have any problems setting up or using your You need a You need a BT Hub Phone 1010 please contact the Helpline on BT Broadband BT Home Hub 0845 600 7030 0800 111 4567. account •...

  • Page 4: Table Of Contents

    In this guide Getting started Redial ......20 Location ..... . .7 Redial a number .
  • Page 5 ... . .51 BT 118 500 .....38 To change the System PIN code .
  • Page 6 Guarantee ..... .71 If you have to return your BT Hub Phone 1010 ....72 Technical information ... . .72 R&TTE .

  • Page 7: Getting Started

    Getting started Location WARNING You need to place your BT Hub Phone 1010 in the BT Do not place your BT Hub Phone Home Hub to set it up. After this you can place your 1010 in the bathroom or other handset and charger anywhere in the house where there humid areas.
  • Page 8 Getting started IMPORTANT The hub must be plugged into the mains power socket at all times. Do not connect the phone until the handset is fully charged. Talk/Standby time In ideal conditions, the handset batteries should give about 10 hours talk time in normal talk time or 7 hours talk time in Hi-Definition Sound or 100 hours standby time on a single charge.
  • Page 9 New batteries are The Power / in use LED flashes. available from the BT Hub Phone 1010 Helpline on 0845 600 7030. 0800 111 4567. It is now ready to be associated with a new handset. This registration mode lasts 90 seconds after pressing the button.
  • Page 10 Getting started 4. On the handset: From idle mode: Press Menu to access the menu. Navigate through the menu using until Registration is highlighted. Register Handset Press is displayed. Press Base 1 is displayed. Press to select the base unit number you want to register to.
  • Page 11 Getting started Handset Registered is displayed. Validate the base When a handset is associated with a base, a number is attributed to association by pressing and the handset goes back to the handset by the base. This idle. number is displayed on the handset after the name and must be used If the handset does not locate the base, it goes back to for internal calls.

  • Page 12: Standby Display

    Getting started Standby display Clock Battery status icon Range icon Shortcut to menu Shortcut to phonebook Your BT Hub Phone 1010 is ready for use.

  • Page 13: Getting To Know Your Phone

    Getting to know your phone Handset buttons Redial/Vol/Scroll Up/Pause Right In standby, press and release to access the In a menu, press to scroll through display redial list, page 21. options, page 14. In standby, press and hold to enter a pause Soft Key 2 (during pre-dialling), page 25.

  • Page 14: Navigating The Menus

    Getting to know your phone Navigating the menus Option buttons Your BT Hub Phone 1010 handset has a menu system to guide you through the handset and setting options. Refer to the menu map on the next page for the available options.

  • Page 15: Menu Map

    Beep Tones Key Beep Work Low Battery Cell Out of Range Delete all Phonebook Handset Software Check software Software version * Please note that there are other directory enquiries services available. Please refer to bt.com for BT 118 500 pricing information.

  • Page 16: Using The Phone

    Using the phone Switching the handset power off Press and hold Switching the handset power on Press and hold Make an external call Dialling numbers quickly Numbers can also be dialled in 1. Press listen for the dial tone then dial the number. Handsfree mode (page 18), using the phonebook (page 24), and from the calls list (page 31).

  • Page 17: Receiving Calls

    Using the phone When you receive a call, the Receiving calls handset will ring the selected ringer melody. 1. Press to answer the call or, if the handset is on the base, simply lift it and speak. If you have subscribed to your network’s Caller Display Auto-answer If you have switched auto-answer service, the caller’s number, or name (if an exact...

  • Page 18: Earpiece Volume

    Using the phone To make a handsfree call 1. Press listen for the dial tone then dial the number. 2. Press again. 3. Dial the number, you will hear it being dialled over the loudspeaker. To switch to handsfree during a call To end a handsfree call, 1.

  • Page 19: Secrecy

    Using the phone 1. Press and the ringer will switch off. Secrecy During a call, you can mute the microphone so that you can talk to someone nearby without your caller hearing you. 1. During your call, press Secrecy SECRECY is displayed and your caller cannot hear you.

  • Page 20: Redial

    Using the phone To switch key lock on: 1. Press and hold KEYPAD LOCKED and the icon is displayed. To switch key lock off: While key lock is switched on, it is 1. Press Unlock UNLOCK CONFIRM? is displayed. still possible to make calls to emergency numbers (999/112).

  • Page 21: Redial A Number

    Using the phone If a name/number match is found in To redial a number the phonebook the name will be displayed instead of the number. From standby: If you have dialled the same 1. Press to access the redial list. number on more than one occasion, the call will appear only 2.

  • Page 22: Delete A Redial Number

    Using the phone Delete a redial number 1. Press to access the redial list. 2. Press to scroll and display the number you Options want and press 3. Press to scroll and display DELETE , then press CALL DELETED is displayed and the display goes back to the redial list or standby if no more redial numbers are stored.

  • Page 23: Save A Redial List Number To The Phonebook

    Using the phone If you decide not to delete all calls DELETE DIALLED CALLS LIST? is displayed, press list entries, press to exit ALL DIALLED CALLS DELETED to confirm. is displayed. and return to standby. Save a redial list number to the phonebook 1.

  • Page 24: Phonebook

    Phonebook Store a phonebook entry You can use the phonebook to store up to 150 entries. For each entry you can store a name together with home, work and mobile numbers. Stored numbers can be up to 20 digits and stored names up to 16 characters long.

  • Page 25: Character Map

    Phonebook Entering names: 5. Press to select the type of number you want to store For example, to enter the name Edit and press to select. Tom: Press for T. 6. Enter the telephone number, then press Press three times for O. 7.

  • Page 26: Dial A Phonebook Entry

    Phonebook Button Lower Case Upper Case p q r s 7 ß / P Q R S 7 / t u v 8 U ú ü : T U V 8 Ú Ü : w x y z 9 ) W X Y Z 9 ) space 0 @ &u space 0 @ &...

  • Page 27: Edit A Phonebook Entry

    Phonebook 3. Press twice to dial the number. Via the menu: 1. Press Menu to access the menu. 2. Press to scroll and display NAMES and press to select. FIND ENTRY 3. Press to scroll and display If no entries are stored in the phonebook, will NO ENTRY STORED...

  • Page 28: Store A Phonebook Entry With A Vip Ring

    Phonebook 3. Press to display the entry selected. Press Options EDIT ENTRY then use to scroll and display The name and numbers for the entry are displayed. 4. To edit the name/number: To change individual characters You cannot overtype digits or Press to select FIND ENTRY...

  • Page 29: Delete A Phonebook Entry

    Phonebook 2. Press to select FIND ENTRY then press scroll and display the entry you want. 3. Press Options then use to display As you press sample of each melody is RINGTONE and press played. is displayed if no melody has been previously set. to select a melody.

  • Page 30: Delete All Phonebook Entries

    Phonebook Delete all phonebook entries 1. Press Menu to access the menu. 2. Press to scroll and display NAMES press to select. 3. Press to display DELETE ALL PHONEBOOK press to select. If you decide not to delete all DELETE ALL PHONEBOOK <ENTRY>? is displayed, press phonebook entries, press cancel.

  • Page 31: Caller Display And The Calls List

    To use Caller Display you must first subscribe to the service from your Via the menu: network provider. A quarterly fee may be payable. 1. Press Menu to access the menu. For more information on BT’s Calling Features, call BT on Freefone 0800 800 150.
  • Page 32 RECEIVED CALLS is displayed, press to display the In this case, your BT Hub Phone calls list. 1010 will show one of the following explanatory messages: From standby: WITHHELD Press to access the Calls list. UNAVAILABLE CALLBACK 2.

  • Page 33: Save A Calls List Entry To The Phonebook

    Caller Display and the calls list Save a calls list entry to the phonebook 1. Press to access the Calls list. The most recently received call details are displayed. 2. Press repeatedly to scroll to the entry you want. 3. Press Options SAVE NUMBER is displayed, press...

  • Page 34: Delete All Calls List Entries

    Caller Display and the calls list 4. Press to confirm. CALL DELETED is displayed. Delete all calls list entries Menu 1. Press to access the menu. 2. Press to scroll and display CALLS LISTS press 3. Press to display DELETE CALLS LIST and press RECEIVED CALLS is displayed, press...

  • Page 35: Call Waiting

    Caller Display and the calls list Call Waiting Providing you have subscribed to your network provider’s Call Waiting service, you will hear a soft beep every 5 seconds if an incoming call arrives while you are already on the phone. This beep is not audible to the person you are speaking to.

  • Page 36: Bt Calling Features 1571

    BT Calling Features The BT Calling Features works in By using the BT globe menu your BT Hub Phone 1010 exactly the same way as the main gives you easy access to a range of BT features. name and number directory and can store up to 10 entries.

  • Page 37: Bt Helpdesk

    BT Globe press 3. Press until HELP DESK is displayed, Press The BT Helpdesk for this product will be automatically dialled. BT 118 500 Menu 1. Press to access the menu. 2. Press to scroll and display...

  • Page 38: Withhold My Number

    Withhold my number 1. Press Menu to access the menu. 2. Press to scroll and display BT Globe press 3. Press to scroll and display WITHHOLD MY NUMBER and press The pre-dial screen is displayed with 141 entered and the...

  • Page 39: Display My Number

    Display my number 1. Press Menu to access the menu. 2. Press to scroll and display BT Globe press 3. Press to scroll and display DISPLAY MY NUMBER and press The pre-dial screen is displayed with 1470 entered and the cursor flashing ready for you to enter more digits.

  • Page 40: Handset Settings

    Handset settings To exit and return to the idle You can choose a range of settings to suit your personal Back display at any time, press preferences. repeatedly. Adjust the display contrast You can lighten or darken the contrast of the display to make it easier for you to see according to the lighting conditions where you are using the handset.

  • Page 41: Adjust The Earpiece Volume

    Handset settings Adjust the earpiece volume There are 5 volume levels to choose from. 1. Press Menu to access the menu. 2. Press to scroll and display HANDSET press 3. Press until EAR VOLUME is displayed and press 4. Press to scroll and select the volume level you want, then press Save...

  • Page 42: Display Wallpaper

    Handset settings 2. Press to scroll and display HANDSET press 3. Press until HANDSET NAME is displayed and press 4. The current handset name is displayed and you are now in edit mode. Enter a new name for your handset using the keypad and press to confirm.

  • Page 43: Menu Background Colour

    Handset settings 3. Press until PICTURE is displayed and press 4. The current picture is highlighted in the list. Press to scroll through the different wallpapers and press to view them. 5. Press to select a wallpaper or Back to go back to the pictures list and choose another wallpaper.

  • Page 44: Auto-Talk

    Handset settings To exit to standby at any time, 4. The current menu colour is highlighted. Press Back press Save to select a new menu colour and press confirm. SAVED is displayed. Auto-talk The default setting is ON. When you receive a call, if the handset is on the base you can answer it by lifting the handset off the base, this is called auto-talk.

  • Page 45: Beep Tones

    Handset settings Beep tones Your BT Hub Phone 1010 handset emits beeps to alert you to certain situations. You can set the handset to beep: • To beep as confirmation each time a handset button is pressed (key beeps). •...

  • Page 46: To Switch Low Battery Beeps On/Off

    Handset settings 4. Press until KEY BEEP is displayed and press 5. Press to select then press SAVED is displayed. 6. Press Back repeatedly to return to the idle screen. To switch low battery beeps On/Off During a call, if the battery charge level is low you will hear a warning beep every 30 seconds to alert you that the batteries need recharging.

  • Page 47: To Switch Out Of Range Beeps On/Off

    Handset settings 5. Press to select then press SAVED is displayed. 6. Press Back repeatedly to return to the idle screen. To switch out of range beeps On/Off During a call, if the handset moves out of communication range with the base you will hear a warning beep to alert you to move closer to the base for improved reception and to avoid being disconnected.

  • Page 48: To Change The External Call Ringer Volume

    Handset settings 6. Press Back repeatedly to return to the idle screen. Handset ringer melody and volume You have a choice of 9 polyphonic melodies and 1 polytone melody and 5 volume levels (or you can switch the ringer OFF). You can select a different ringer melody for external calls (calls from an external incoming number) or internal calls (calls from an internal handset).

  • Page 49: To Change The Ringer Melody

    Handset settings You can also adjust the volume 5. Press to scroll through the volume levels. level during a call using the Press when you reach the volume you want. buttons. To change the ringer melody 1. Press Menu to access the menu. 2.
  • Page 50 Handset settings 7. When you hear the melody you want, press RINGTONE SAVED select. is displayed. 8. Press Back repeatedly to return to the idle screen.

  • Page 51: Base Settings

    4. Enter the PIN code and press to confirm. System PIN Your BT Hub Phone 1010 has a system PIN code which you will need to change various settings. The default code is 0000. You may want to change this to prevent unauthorised changes to your settings.
  • Page 52 Base settings 3. Press until SYSTEM PIN is displayed and press ENTER OLD PIN is displayed. Enter your old 4 digit PIN As you enter the PIN number, each digit is displayed as for security then press reasons. ENTER NEW PIN is displayed.

  • Page 53: Time Settings

    Time settings Setting the time You can set the time manually if you have not subscribed to a Caller Display service. 1. Press Menu to access the menu. 2. Press to scroll and display TIME SETTINGS press 3. Press until SET DATE &...

  • Page 54: To Set An Alarm

    Time settings Alarm You can use your BT Hub Phone 1010 handset as an alarm clock. You can set a single alarm or set an alarm to sound at the same time each day. When an alarm is set icon will be displayed when in standby mode.

  • Page 55: To Change The Alarm Melody

    Time settings To change the alarm melody 1. Press Menu to access the menu. 2. Press to scroll and display TIME SETTINGS press ALARM is displayed, press to select. ON/OFF is displayed, press until ALARM TONE is displayed and press to select.

  • Page 56: To Silence The Alarm

    Time settings 5. Press until is displayed and press DONE is displayed. 6. Press Back repeatedly to return to standby. To silence the alarm When the alarm time is reached, the alarm will sound ALARM will be displayed. The alarm will ring for 1 minute unless stopped.

  • Page 57: Using Additional Handsets

    BT Home Hub. If you purchase a new handset to use with your BT Hub Phone 1010 it will have to be registered to the base. You will need to do this before you can use it. Registering a new handset to your BT Hub Phone...
  • Page 58 Using additional handsets 2. Press to scroll and display REGISTRATION press REGISTER HANDSET is displayed, press to select. BASE 1 is displayed. Press to select the base number you want to register to and press If your handset is already registered to a base, the symbol will be SYSTEM PIN...

  • Page 59: Making Internal Calls

    Using additional handsets Internal calls Making internal calls You can make internal calls between two handsets registered to your BT Hub Phone 1010 base. 1. Press INT. 2. Enter the other handset number using the keypad (e.g. ). The called handset will ring and show the calling handset’s number.

  • Page 60: Paging

    Hub to stop the paging ring. Transferring calls You can transfer an external call to another handset registered to your BT Hub Phone 1010 base. During an external call: 1. Press and the number of the other handset. Your caller is put on hold.

  • Page 61: Selecting A Base To Use

    Using additional handsets If the other handset does not answer, press to talk to the caller again. Selecting a base to use If your handset has been registered to more than one base you can select which one it uses. Alternatively, you AUTOMATIC can select and the handset will automatically...

  • Page 62: De-Register A Handset

    Using additional handsets De-register a handset You cannot deregister the handset that is in use. 1. Press Menu to access the menu. 2. Press to scroll and display REGISTRATION press DE-REGISTER 3. Press until is displayed and press to select. SYSTEM PIN is displayed.

  • Page 63: Software Upgrades

    Software upgrades Automatic software upgrade Your BT Hub checks the network every 24 hours for software updates and if new software versions are available it sends a message to any registered handsets needing to be upgraded. When the handset display shows A NEW VERSION IS AVAILABLE.

  • Page 64: Manual Upgrade

    Software upgrades While the handset is being Manual upgrade updated, the update cannot be cancelled. If the user takes out the If new software is available and you selected to upgrade handset from the cradle, the update is interrupted. If the user later, you can manually upgrade the software at any time puts it back within 90 seconds, using the handset menu.

  • Page 65: Rescue Mode

    Software upgrades Rescue mode If the upgrade was unsuccessful, or if the handset was lifted from the charger during the upgrade for more than 90 seconds, the user can initiate a new upgrade of the handset software from the web interface of the hub.

  • Page 66: Help

    Many common problems are caused by the telephone and power cables being incorrectly connected, not connected at all or the power being turned off. Please check that your BT Hub Phone 1010 has been correctly set up (see page 7) before ringing the BT Hub Phone Helpline.
  • Page 67 Sometimes your BT Hub Phone 1010 can interfere with other electrical equipment if it is placed too close. It is recommended that you place your BT Hub Phone 1010 at least one metre away from such appliances to avoid any risk of interference.
  • Page 68 Only exact name/number matches will allow the name to be displayed. BT Hub Phone Helpline 0845 600 7030 0800 111 4567 Call the dedicated BT Hub Phone Helpline: • if you are having difficulties using your BT Hub Phone 1010 •...

  • Page 69: General Information

    They could lead to a short circuit or destroy the battery casing. Hearing aid Please note that the BT Hub Phone 1010 works by • Recommended batteries should have a power sending radio signals between the handset and base.

  • Page 70: Environmental

    General information household polish as this will damage the product. Product disposal instructions Never use a dry cloth as this may cause a static The symbol shown here and on the product shock. means that the product is classed as Electrical or Electronic Equipment and should not be disposed Environmental with other household or commercial waste at the...

  • Page 71: Guarantee

    Subject to the terms listed below, the guarantee will provide for the repair of, or at BT’s or its agent’s discretion the option to replace the BT Hub Phone 1010, or any component thereof,...

  • Page 72: If You Have To Return Your Bt Hub Phone 1010

    BT’s approved repair agent, Helpdesk Solutions on 0870 240 5029 or a local Serial number: qualified repairer. If you have to return your BT Hub Phone 1010 For guarantee purposes proof of purchase is required so please keep your receipt.

  • Page 73: R&Tte

    Telecommunications Terminal Equipment Directive 1999/5/EC. Declaration of Conformance Hereby, Thomson Telecom, declares that this BT Hub Phone 1010 is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. The Declaration of Conformance for the BT Hub Phone 1010 is published on the website: www.bt.com...
  • Page 74 Registered in England No. 1800000. Registered in England No. 1800000. BT Hub Phone 1010 (04/09) 1 BT Hub Phone 1010 Issue 1 (04/06) 3 Designed and produced by The Art & Design Partnership Ltd. Designed and produced by The Art & Design Partnership Ltd.

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