Please Read Carefully; Limited Warranty - DSC PC1555MX Instruction Manual

WARNING

Please Read Carefully

Note to Installers
This warning contains vital information. As the only individual in contact
with system users, it is your responsibility to bring each item in this warn-
ing to the attention of the users of this system.
System Failures
This system has been carefully designed to be as effective as possible. There
are circumstances, however, involving fire, burglary, or other types of emer-
gencies where it may not provide protection. Any alarm system of any type
may be compromised deliberately or may fail to operate as expected for a
variety of reasons. Some but not all of these reasons may be:
Inadequate Installation
A security system must be installed properly in order to provide adequate
protection. Every installation should be evaluated by a security profes-
sional to ensure that all access points and areas are covered. Locks and
latches on windows and doors must be secure and operate as intended.
Windows, doors, walls, ceilings and other building materials must be of
sufficient strength and construction to provide the level of protection
expected. A reevaluation must be done during and after any construction
activity. An evaluation by the fire and/or police department is highly recom-
mended if this service is available.
Criminal Knowledge
This system contains security features which were known to be effective at
the time of manufacture. It is possible for persons with criminal intent to
develop techniques which reduce the effectiveness of these features. It is
important that a security system be reviewed periodically to ensure that its
features remain effective and that it be updated or replaced if it is found that
it does not provide the protection expected.
Access by Intruders
Intruders may enter through an unprotected access point, circumvent a
sensing device, evade detection by moving through an area of insuffi-
cient coverage, disconnect a warning device, or interfere with or pre-
vent the proper operation of the system.
Power Failure
Control units, intrusion detectors, smoke detectors and many other security
devices require an adequate power supply for proper operation. If a device
operates from batteries, it is possible for the batteries to fail. Even if the
batteries have not failed, they must be charged, in good condition and in-
stalled correctly. If a device operates only by AC power, any interruption,
however brief, will render that device inoperative while it does not have
power. Power interruptions of any length are often accompanied by voltage
fluctuations which may damage electronic equipment such as a security sys-
tem. After a power interruption has occurred, immediately conduct a com-
plete system test to ensure that the system operates as intended.
Failure of Replaceable Batteries
This system's wireless transmitters have been designed to provide several
years of battery life under normal conditions. The expected battery life is a
function of the device environment, usage and type. Ambient conditions
such as high humidity, high or low temperatures, or large temperature fluc-
tuations may reduce the expected battery life. While each transmitting de-
vice has a low battery monitor which identifies when the batteries need to
be replaced, this monitor may fail to operate as expected. Regular testing and
maintenance will keep the system in good operating condition.
Compromise of Radio Frequency (Wireless) Devices
Signals may not reach the receiver under all circumstances which could
include metal objects placed on or near the radio path or deliberate
jamming or other inadvertent radio signal interference.
System Users
A user may not be able to operate a panic or emergency switch possibly due
to permanent or temporary physical disability, inability to reach the device
in time, or unfamiliarity with the correct operation. It is important that all
system users be trained in the correct operation of the alarm system and that
they know how to respond when the system indicates an alarm.
Smoke Detectors
Smoke detectors that are a part of this system may not properly alert occupants of
a fire for a number of reasons, some of which follow. The smoke detectors may have
been improperly installed or positioned. Smoke may not be able to reach the
smoke detectors, such as when the fire is in a chimney, walls or roofs, or on the
other side of closed doors. Smoke detectors may not detect smoke from fires on
another level of the residence or building.
Every fire is different in the amount of smoke produced and the rate of burning.
Smoke detectors cannot sense all types of fires equally well. Smoke detectors may
not provide timely warning of fires caused by carelessness or safety hazards such
as smoking in bed, violent explosions, escaping gas, improper storage of flam-
mable materials, overloaded electrical circuits, children playing with matches or
arson.
Even if the smoke detector operates as intended, there may be circumstances when
there is insufficient warning to allow all occupants to escape in time to avoid
injury or death.
Motion Detectors
Motion detectors can only detect motion within the designated areas as shown
in their respective installation instructions. They cannot discriminate between
intruders and intended occupants. Motion detectors do not provide volumetric
area protection. They have multiple beams of detection and motion can only be
detected in unobstructed areas covered by these beams. They cannot detect
motion which occurs behind walls, ceilings, floor, closed doors, glass partitions,
glass doors or windows. Any type of tampering whether intentional or unin-
tentional such as masking, painting, or spraying of any material on the lenses,
mirrors, windows or any other part of the detection system will impair its proper
operation.
Passive infrared motion detectors operate by sensing changes in temperature.
However their effectiveness can be reduced when the ambient temperature rises
near or above body temperature or if there are intentional or unintentional sources
of heat in or near the detection area. Some of these heat sources could be heaters,
radiators, stoves, barbeques, fireplaces, sunlight, steam vents, lighting and so
on.
Warning Devices
Warning devices such as sirens, bells, horns, or strobes may not warn
people or waken someone sleeping if there is an intervening wall or door.
If warning devices are located on a different level of the residence or premise,
then it is less likely that the occupants will be alerted or awakened. Au-
dible warning devices may be interfered with by other noise sources such
as stereos, radios, televisions, air conditioners or other appliances, or
passing traffic. Audible warning devices, however loud, may not be heard
by a hearing-impaired person.
Telephone Lines
If telephone lines are used to transmit alarms, they may be out of service or busy
for certain periods of time. Also an intruder may cut the telephone line or defeat
its operation by more sophisticated means which may be difficult to detect.
Insufficient Time
There may be circumstances when the system will operate as intended, yet the
occupants will not be protected from the emergency due to their inability to
respond to the warnings in a timely manner. If the system is monitored, the
response may not occur in time to protect the occupants or their belongings.
Component Failure
Although every effort has been made to make this system as reliable as possible,
the system may fail to function as intended due to the failure of a component.
Inadequate Testing
Most problems that would prevent an alarm system from operating as in-
tended can be found by regular testing and maintenance. The complete sys-
tem should be tested weekly and immediately after a break-in, an attempted
break-in, a fire, a storm, an earthquake, an accident, or any kind of construc-
tion activity inside or outside the premises. The testing should include all
sensing devices, keypads, consoles, alarm indicating devices and any other
operational devices that are part of the system.
Security and Insurance
Regardless of its capabilities, an alarm system is not a substitute for prop-
erty or life insurance. An alarm system also is not a substitute for property
owners, renters, or other occupants to act prudently to prevent or mini-
mize the harmful effects of an emergency situation.

LIMITED WARRANTY

Digital Security Controls Ltd. warrants the original purchaser that
for a period of twelve months from the date of purchase, the product
shall be free of defects in materials and workmanship under normal
use. During the warranty period, Digital Security Controls Ltd.
shall, at its option, repair or replace any defective product upon
return of the product to its factory, at no charge for labour and
materials. Any replacement and/or repaired parts are warranted for
the remainder of the original warranty or ninety (90) days, whichever
is longer. The original purchaser must promptly notify Digital
Security Controls Ltd. in writing that there is defect in material or
workmanship, such written notice to be received in all events prior
to expiration of the warranty period. There is absolutely no warranty
on software and all software products are sold as a user license under
the terms of the software license agreement included with the product.
The Customer assumes all responsibility for the proper selection,
installation, operation and maintenance of any products purchased
from DSC. Custom products are only warranted to the extent that
they do not function upon delivery. In such cases, DSC can replace
or credit at its option.
International Warranty
The warranty for international customers is the same as for any
customer within Canada and the United States, with the exception
that Digital Security Controls Ltd. shall not be responsible for any
customs fees, taxes, or VAT that may be due.
Warranty Procedure
To obtain service under this warranty, please return the item(s) in
question to the point of purchase. All authorized distributors and
dealers have a warranty program. Anyone returning goods to Digi-
tal Security Controls Ltd. must first obtain an authorization num-
ber. Digital Security Controls Ltd. will not accept any shipment
whatsoever for which prior authorization has not been obtained.
Conditions to Void Warranty
This warranty applies only to defects in parts and workmanship
relating to normal use. It does not cover:
• damage incurred in shipping or handling;
• damage caused by disaster such as fire, flood, wind, earthquake or
lightning;
• damage due to causes beyond the control of Digital Security Controls
Ltd. such as excessive voltage, mechanical shock or water damage;
• damage caused by unauthorized attachment, alterations, modifications
or foreign objects;
• damage caused by peripherals (unless such peripherals were supplied
by Digital Security Controls Ltd.);
• defects caused by failure to provide a suitable installation environment
for the products;
• damage caused by use of the products for purposes other than those for
which it was designed;
• damage from improper maintenance;
• damage arising out of any other abuse, mishandling or improper
application of the products.
Items Not Covered by Warranty
In addition to the items which void the Warranty, the following
items shall not be covered by Warranty: (i) freight cost to the repair
centre; (ii) products which are not identified with DSC's product
label and lot number or serial number; (iii) products disassembled
or repaired in such a manner as to adversely affect performance or
prevent adequate inspection or testing to verify any warranty claim.
Access cards or tags returned for replacement under warranty will be
credited or replaced at DSC's option. Products not covered by this
warranty, or otherwise out of warranty due to age, misuse, or damage
shall be evaluated, and a repair estimate shall be provided. No repair
work will be performed until a valid purchase order is received from
the Customer and a Return Merchandise Authorisation number (RMA)
is issued by DSC's Customer Service.
Digital Security Controls Ltd.'s liability for failure to repair the product
under this warranty after a reasonable number of attempts will be limited
to a replacement of the product, as the exclusive remedy for breach of
warranty. Under no circumstances shall Digital Security Controls Ltd.
be liable for any special, incidental, or consequential damages based
upon breach of warranty, breach of contract, negligence, strict liability,
or any other legal theory. Such damages include, but are not limited to,
loss of profits, loss of the product or any associated equipment, cost of
capital, cost of substitute or replacement equipment, facilities or services,
down time, purchaser's time, the claims of third parties, including
customers, and injury to property. The laws of some jurisdictions limit
or do not allow the disclaimer of consequential damages. If the laws of
such a jurisdiction apply to any claim by or against DSC, the limitations
and disclaimers contained here shall be to the greatest extent permitted
by law. Some states do not allow the exclusion or limitation of incidental
or consequential damages, so that the above may not apply to you.
Disclaimer of Warranties
This warranty contains the entire warranty and shall be in lieu of
any and all other warranties, whether expressed or implied (includ-
ing all implied warranties of merchantability or fitness for a particu-
lar purpose) and of all other obligations or liabilities on the part of
Digital Security Controls Ltd. Digital Security Controls Ltd. neither
assumes responsibility for nor authorizes any other person purport-
ing to act on its behalf to modify or to change this warranty, nor to
assume for it any other warranty or liability concerning this product.
This disclaimer of warranties and limited warranty are governed
by the laws of the province of Ontario, Canada.
WARNING: Digital Security Controls Ltd. recommends that
the entire system be completely tested on a regular basis. How-
ever, despite frequent testing, and due to, but not limited to,
criminal tampering or electrical disruption, it is possible for
this product to fail to perform as expected.
Out of Warranty Repairs
Digital Security Controls Ltd. will at its option repair or replace out-of-
warranty products which are returned to its factory according to the
following conditions. Anyone returning goods to Digital Security Con-
trols Ltd. must first obtain an authorization number. Digital Security
Controls Ltd. will not accept any shipment whatsoever for which prior
authorization has not been obtained.
Products which Digital Security Controls Ltd. determines to be re-
pairable will be repaired and returned. A set fee which Digital Security
Controls Ltd. has predetermined and which may be revised from time
to time, will be charged for each unit repaired.
Products which Digital Security Controls Ltd. determines not to be
repairable will be replaced by the nearest equivalent product avail-
able at that time. The current market price of the replacement prod-
uct will be charged for each replacement unit.