Error And Maintenance Messages - Brother DCP-J152W User Manual

Error and maintenance messages

As with any sophisticated office product, errors may occur and consumable items may need to be
replaced. If this happens, your machine identifies the error or required routine maintenance and
shows the appropriate message. The most common error and maintenance messages are shown
in the table.
You can clear most errors and perform routine maintenance by yourself. If you need additional
help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips:
Visit us at http://solutions.brother.com/.
Error Message
Absorber NearFull
B&W Print Only
Replace Ink
Cannot Detect
40
Cause
The ink absorber box or flushing box
is nearly full.
One or more of the colour ink
cartridges have reached the end of
their life.
You can use the machine in
monochrome mode for approximately
four weeks depending on the number
of pages you print.
While this message appears on the
LCD, each operation works in the
following way:
 Printing
If you choose Greyscale in the
Advanced tab of the printer
driver, you can use the machine
as a monochrome printer.
2-sided printing is not available
when this message appears.
 Copying
If the paper type is set to
Plain Paper you can make
copies in monochrome.
You installed a new ink cartridge too
quickly and the machine did not
detect it.
An ink cartridge is not installed
correctly.
If you are using non Brother Original
ink, the machine may not detect the
ink cartridge.
Action
Contact Brother customer service or
your local Brother dealer.
Replace the ink cartridges. (See
Replacing the ink cartridges
on page 32.)
NOTE
The machine will stop all print
operations, you cannot use the
machine until a new ink cartridge is
installed in the following cases:
• If you unplug the machine or take
out the ink cartridge.
• If the paper type is set to anything
except Plain Paper.
®
• (Windows ) If you check
Slow Drying Paper in the Basic
tab of the printer driver.
(Macintosh) If you check
Slow Drying Paper in the
Print Settings of the printer
driver.
Take out the new ink cartridge and
re-install it slowly and firmly until the
cartridge lever lifts. (See Replacing
the ink cartridges on page 32.)
Replace the cartridge with a Brother
Original ink cartridge. If the error
message remains, contact Brother
customer service or your local
Brother dealer.
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