Page 1 ....... . DEClaser 3500 Printer User's Guide EK-D350P-UG.A01 Digital Equipment Corporation...
Page 2 First Printing, June 1994 Digital Equipment Corporation makes no representations that the use of its products in the manner described in this publication will not infringe on existing or future patent rights, nor do the descriptions contained in this publication imply the granting of licenses to make, use, or sell equipment or software in accordance with the description.
Page 3 Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Digital Equipment Corporation may void the user's authority to operate the equipment. Cables Connections to this device must be shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations.
Page 4 ....... . Canadian Notice This equipment does not exceed the Class B limits for radio noise emissions as described in the Radio Interference Regulations of the Canadian Department of Communications.
Page 5 ....... . Laser Printer The following safety guidelines and information are provided to protect and inform you and ensure proper and safe operation of Safety the printer.
Page 6 ....... . Class 1 Laser Product The printer is certified as a Class 1 laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968.
Page 7 ....... . When servicing the machine or laser module, WARNING: follow the procedures specified in the manual so that there are no hazards from the laser.
Page 8 ....... . Conventions The following conventions are used in this guide: Convention Control Panel Keys The names of the control panel keys appear...
Page 9: Table Of Contents
....... . Contents Chapter 1 Overview and Installation Features Options Printer Components Control Panel Space Requirements...
Page 10 ....... . Menu Selections 2-12 Paper 2-12 Output Options 2-13 Font Setup - PCL 2-15 Page Setup - PCL...
Page 11 ....... . Chapter 4 Care and Maintenance Common Causes of Paper Jams Paper Jam Error Codes Clearing Paper Jams Replacing the Print Cartridge...
Page 12: Overview And Installation
....... . Chapter 1 Overview and Installation The DEClaser 3500 printer is the high performance, high quality, work group printer you've been waiting for. Using a laser engine and an AMD29200 RISC processor based...
Page 13 ....... . Paper sizes supported: Letter (8.5 x 11 inches) Legal (8.5 x 14 inches) Folio (8.5 x 13 inches) Executive (7.25 x 10.5 inches)
Page 14: Options
....... . Options The following options are available to further enhance the capabilities of your printer.
Page 15: Printer Components
....... . Printer The following illustrations show the key components of the printer.
Page 16: Rear View Of Printer
....... . Rear View of Printer 1 - Parallel port 2 - Slot for optional: Fax Modem Board;...
Page 17: Control Panel
....... . Control Panel The control panel consists of a two line display and a keypad with eight keys.
Page 18: Space Requirements
....... . Space The following space requirements are the minimum required for operation and maintenance, and should be considered when Requirements planning a location for the printer.
Page 19: Moving The Printer
....... . Moving the Before moving the printer, always be sure to: Printer 1.
Page 20: Filling The Universal Paper Tray
....... . Filling the The Universal Paper Tray can accommodate the following paper sizes: Universal Letter...
Page 21 ....... . 2. Press in on the end guide tabs, then slide the guide as far back as it will go.
Page 22 ....... . 3. Adjust the side guides to the size of the paper being loaded. 4.
Page 23 ....... . 5. Secure the paper with the end and side paper guides. 6.
Page 24: Installing The Multipurpose Feeder
....... . Installing the 1. Open the multipurpose feeder door. Multipurpose Feeder Overview and Installation 1-13...
Page 25 ....... . 2. To attach the multipurpose feeder tray: A Insert the left pin. B Slide the latch on the right side of the feeder to the left.
Page 26: Extending The Rear Output Tray
....... . 3. Extend the multipurpose feeder tray. Extending the Extend the rear output tray.
Page 27: Chapter 2 Using The Control Panel
....... . Chapter 2 Using the Control Panel This chapter describes the menu structure of the control panel, the control panel key functions, and the functionality of the menu selections.
Page 28: Control Panel Keys
....... . Control Panel Listed below is an overview of the control panel keys and their functions.
Page 29 ....... . During Printer and Network Operations During Fax Operations During Menu Operations Help This key is active only when...
Page 30 ....... . During Printer and Network Operations During Fax Operations During Menu Operations Menu Takes the printer offline and...
Page 31: Restoring Factory Defaults
....... . During Printer and Network Operations During Fax Operations During Menu Operations Value From Level 1: No effect.
Page 32: Menu Map
....... . Level 1 The menu structure is circular. Menu Map 1.
Page 33: Level 2 Menu Maps
....... . Level 2 After pressing Select to enter a menu, use Item keys to move through the menu's options.
Page 34: Menu Maps
....... . Level 2 OPTIONAL Menu Maps PAGE SETUP- PARALLEL SERIAL (continued) Orientation...
Page 35 ....... . OPTIONAL OPTIONAL APPLETALK ETHERNET Enable Interface Enable Interface Printer Type Printer Type PS/PCL Sensing...
Page 36 ....... . Level 2 OPTIONAL Menu Maps REPORTS (continued) Font Report Enable Interface *Send &...
Page 37 ....... . SYSTEM RESETS TIME-OUTS SETTINGS PostScript Wait Language Reset Printer = 40 Seconds *English Deutsch...
Page 38: Menu Selections
....... . Menu Selections The following information describes each control panel menu item.
Page 39: Output Options
....... . Auto Tray Swap The Auto Tray Swap menu item allows the printer to switch automatically to another tray containing the same size paper, when the active tray becomes empty.
Page 40 ....... . Refer to following table for printer memory requirements. Paper/ Memory 3 MB...
Page 41: Font Setup - Pcl
....... . Font Setup - This group contains all of the selectable items pertaining to the default font characteristics for a PCL print job.
Page 42 ....... . Symbol Set When you select a symbol set for the PCL 5 mode, you select a subset of the available alphabetic and numeric characters, punctuation, and special-purpose symbols in a font.
Page 43: Page Setup - Pcl
....... . Page Setup - This group contains all of the selectable items pertaining to the default page setup for a PCL print job.
Page 44: Parallel Interface
....... . Parallel Interface This group contains all of the selectable items pertaining to the parallel interface.
Page 45 ....... . Printer Type It is not necessary to specify which printer language is used with the parallel interface because each interface is initially set up to automatically recognize and interpret the printer language being sent.
Page 46 ....... . PCL 5 - With this setting, the printer recognizes only the PCL 5 command set for defining a page, selecting fonts, etc.
Page 47: Serial Interface (Optional)
....... . Bidirectional The bidirectional parallel interface allows your host computer to communicate to the printer and the printer to communicate back to the computer if the host is using software that supports bidirectional protocol.
Page 48 ....... . Flow Control The Flow Control menu item regulates the flow of data to the printer for the serial connection.
Page 49 ....... . Data Bits The serial Data Bits menu item selects whether the host computer word length is set at seven or eight bits (default).
Page 50: Appletalk (Optional)
....... . AppleTalk This group contains all of the selectable items pertaining to the AppleTalk interface.
Page 51: Ethernet (Optional)
....... . Ethernet This group contains all of the selectable items pertaining to the Ethernet interface.
Page 52: Fax (Optional)
....... . Fax (optional) This group contains all of the selectable items pertaining to the fax interface.
Page 53 ....... . Answer Ring** - This option sets the number of rings (*1 though 30) the Fax Modem waits before answering the telephone.
Page 54: Reports
....... . Reports This group contains all of the selectable reports that are generated by the printer.
Page 55: Resets
....... . Resets This menu selection flushes jobs that are currently printing or, in some cases, are in the print buffer.
Page 56 ....... . Paper Select Wait This menu item sets the length of time that the printer waits after displaying <...
Page 57: System Settings
....... . System Settings This group contains all of the selectable items pertaining to printer operation.
Page 58 ....... . Port Scheme Four different communications port schemes are selectable from the control panel if an optional interface board is installed.
Page 59 ....... . Energy Saver This menu item allows you to set the length of time the printer waits before reducing power consumption after completion of the last print job.
Page 60: Configuration Example
....... . Configuration The following example takes you through the steps for turning off the Start Page.
Page 61: Printing
....... . Chapter 3 Printing Image Area Paper There is an area of space, approximately .25 inch (6 mm), on the outside edge of the paper that is unavailable for printing.
Page 62 ....... . Envelope Acceptable print quality can only be assured when printing in those areas of an envelope where there are only two thicknesses of material.
Page 63 ....... . Return address area: The striped area can be used for printing the return address.
Page 64: Selecting Fonts
....... . Selecting Fonts Fonts are selected through your software application, through printer commands, or (for PCL 5) the control panel.
Page 65 ....... . PostScript Resident The printer offers 35 PostScript standard scalable fonts, which can be selected through your software application if the Scalable Fonts application uses those fonts.
Page 66 ....... . PCL 5 Mode The standard fonts shown below are supported by the printer when in PCL 5 comand mode.
Page 67: Font Report
....... . Font Report You can print a report of resident and downloaded fonts. The reports may consist of several pages.
Page 68: Sending A Print Job
....... . Sending a 1. Before you begin to print, be sure that the interface cable between the host computer and the printer is properly Print Job connected.
Page 69: Last Page Is Not Printed
....... . Last Page is Waiting... still displays after printer activity has stopped and no more pages are ejected, refer to the following.
Page 70: Printing From The Multipurpose Feeder
....... . Printing To print on odd-sized or nonstandard weight (16 to 32 lb or 60 to 120 g/m²) papers or special materials, such as labels, From the transparencies, or envelopes use the Multipurpose Feeder.
Page 71 ....... . Using the 1. Open the feeder door and attach the Multipurpose Feeder, if you have not already done so.
Page 72: Paper Tray Configurations
....... . Paper Tray The printer supports up to two paper trays and a Multipurpose Feeder.
Page 73: Selecting A Paper Tray
....... . Selecting a Paper Trays can be selected from your software application or the printer control panel.
Page 74: Care And Maintenance
....... . Chapter 4 Care and Maintenance Common Causes It is occasionally necessary to clear a paper jam when printing. The printer provides error codes and corresponding messages for of Paper Jams paper jams.
Page 75: Clearing Paper Jams
....... . Clearing Refer to the following illustrations for paper jam removal. To open the front cover, apply downward pressure inside Paper Jams the thumbholes and pull forward.
Page 76 ....... . Inside the printer may be hot. WARNING: Removing Paper from Location E4 Removing Paper from Location E3...
Page 77: Replacing The Print Cartridge
....... . Removing Paper from Location E2 Replacing the The printer uses a dry ink called toner, which is contained in the print cartridge.
Page 78 ....... . 1. Remove the Multipurpose Feeder, if installed. 2. Open the front cover. 3.
Page 79 ....... . 6. Hold the new print cartridge horizontally and rock it gently from side to side to loosen and distribute the toner.
Page 80 ....... . 8. Align the orange side bars on the print cartridge with the orange arrows inside the printer and slide the cartridge into the cavity.
Page 81 ....... . 9. Close the front cover. 4-8 Care and Maintenance...
Page 82: Maintenance
....... . Maintenance This section gives you procedures to maintain optimum printer performance.
Page 83: Diagnostics And Troubleshooting
....... . Chapter 5 Diagnostics and Troubleshooting This chapter provides information on: Printer Status and Error Messages Error Log Printing Reports...
Page 84: Error Log
....... . Error Log The printer stores a record of many of the errors listed in this chapter.
Page 85: Hardware Report
....... . Hardware Report The Hardware Report provides information on the status of the printer and any installed options.
Page 86: Status And Error Messages
....... . Status and Error The following tables list the problems and error codes that may appear in the message display of the printer control panel.
Page 87 ....... . Message Details Action ERROR: XXX The beeper sounds one time. The error Call your Authorized Digital Reseller or HARDWARE is written to the Error Log.
Page 88 ....... . Message Details Action FAILURE: XXX The beeper sounds five times. All Turn the printer off (0) at the power MAIN MOTOR communication channels are set to BUSY.
Page 89 ....... . Message Details Action MANUAL The beeper sounds five times. Printer is Load appropriate paper as indicated and <Paper Size>...
Page 90 ....... . Message Details Action PAPER The beeper sounds five times. All Refer to "Clearing Paper Jams"...
Page 91: Printing Problems
....... . Printing Problems Problem Details Action Black spots or The paper has spots or marks that Be sure the paper meets marks...
Page 92 ....... . Problem Details Action Remove the print cartridge from the Front cover printer and reinsert it securely.
Page 93 ....... . Problem Details Action Multifeeds Multiple sheets of paper exit for the Remove the paper from the paper same print.
Page 94 ....... . Problem Details Action Skewed image The image printed on the page is slanted. Ensure that the paper is loaded below the fill line and under the corner tabs.
Page 95 ....... . Problem Details Action If a Processing... message displays, Unable to Prints are not received.
Page 96: If You Still Need Help
Help Service Provider, or Digital for assistance. Before Calling For Help Know your equipment model name: DEClaser 3500 – Note the printer serial number and the data on the information label (see the following figure for the label and serial number locations)
Page 97 ....... . Be prepared to explain how the output is different from what is expected Try to determine whether the symptoms follow a consistent pattern or occur at random...
Page 98 Calling the If your Authorized Digital Reseller or Service Provider is unable Digital Customer to help, you can call Digital Equipment Corporation for support. Have the information listed in "Before Calling for Help," as the Support Center representative will need this information.
Page 99: Appendix A Printer Specifications
....... . Appendix A Printer Specifications 120 V 240 V Power Supply Operating voltage 100/115 VAC Nominal...
Page 100: Appendix B Power Cord Requirements
....... . Appendix B Power Cord Requirements The power cord you received with your printer meets the requirements of the country where you purchased the product.
Page 101 ....... . 4. The attachment plug must be an earth-grounding type with a NEMA 5-15P (15A, 125V) or NEMA 6-15P (15A, 250V) configuration.
Page 102: Appendix C Options And Supplies
Options and Supplies Use of Options Only use options and supplies from Digital Equipment Corporation that are intended for use with the DEClaser 3500 Printer. These products have been tested extensively for compatibility, reliability, and quality. Digital Equipment Corporation, therefore, warrants only those products that are manufactured or sold by Digital.
Page 103 For service providers who need to do Service Guide service work on the printer. AppleTalk Interface LN14X-AT Allows access to DEClaser 3500 Printer capabilities when connected to a Macintosh computer. Internal Fax Modem LN14X-FX Receives and sends Group III and (North America only) PostScript faxes.
Page 104 ....... . Item Part Number Description Memory Expansion 2-MB Memory Expansion Kit LN14X-UC Printers are supplied with 3 megabytes of random access memory (RAM).
Page 105 ....... . Item Part Number Description Paper Trays and Feeders 250-Sheet Feeder LN14X-TH Contains a 250-sheet feeder and 250-sheet...
Page 106: How To Order
....... . How to Order All supplies and accessories are ordered through your Authorized Digital Reseller or Service Provider.
Page 107: Appendix D Parallel Interface Support
....... . Appendix D Parallel Interface Support Interface The printer is delivered standard with a Centronics-compatible parallel interface that supports bidirectional communication.
Page 108 ....... . Connector Pin Assignments Signal Name Source Function STROBE* Host Causes PD 0-7 to be loaded into the printer PD 0...
Page 109: Appendix E Paper Facts
....... . Appendix E Paper Facts Introduction Paper is a critical item. Select, store and handle it properly to avoid paper jams and poor print quality.
Page 110 ....... . The printer can also use special print materials such as: Colored paper Predrilled paper Letterhead paper...
Page 111 ....... . Preprinted Forms Notify your supplier that the preprinted form is used with a laser printer.
Page 112 ....... . Label Arrangement Labels must be arranged on the backing material so they cover the entire page.
Page 113 ....... . Label Curl Labels must lie flat with no more than .50 inch (12.7 mm) of curl in any direction.
Page 114 ....... . Transparencies The following table summarizes specifications to consider when selecting transparencies.
Page 115 ....... . Table E-3 Paper Specifications Paper Properties Specifications Basis Weight 16 to 24 pound (60 to 90 g/m ²...
Page 116 ....... . Paper Storage How you store paper once you receive it is an important aspect in the proper use of paper.
Page 117 ....... . Use thin, high quality envelopes for best results. Envelopes do not feed or image as well as other materials because of folding and multiple layers of paper.
Page 118 ....... . Envelope Construction An envelope with good construction has a leading edge that enters the printer straight and a sharp, well-creased fold, having no more than two thicknesses of paper.
Page 119 ....... . Table E-4 Envelope Specifications Envelope Properties Specifications Paper Envelope construction must meet all of the specifications listed in Table E-3.
Page 120 ....... . Appendix F Glossary alignment The relationship between the bottom edge of a character and the bottom edge of the adjacent right character.
Page 121 ....... . configuration The process of changing certain printer settings to allow your computer to communicate properly with the printer.
Page 122 ....... . EBCDIC Extended Binary-Coded Decimal Interchange Code. A digital coding system used to represent characters electronically, each character being represented by eight bits.
Page 123 ....... . grams per square Universally accepted unit that expresses the weight in grams of one meter (g/m 2 ) square meter of paper.
Page 124 ....... . justification Equal distribution of the spacing between words in a line so the first character begins at the left margin and the last character ends at the right margin.
Page 125 ....... . orientation Choice of printing portrait (vertically) or landscape (horizontally). page ends An instruction (e.g., form feed) to terminate the current page.
Page 126 ....... . point size A typographical term describing the height of a character set from the top of its capital letters to the bottom of its descenders.
Page 127 ....... . robust An asynchronous protocol using the XON/XOFF handshake. With robust protocol, an XON is sent every one second by the printer.
Page 128 ....... . symbol set The collection of characters in a font. Each symbol set has been designed for a special purpose.
Page 129 ....... . Index Parallel port ..........1-5 Serial number ........5-17 AC power plug ...........
Page 130 ....... . Form Feed key ........... 2-3 Reset ............. 2-29 Format PFM ..........
Page 131 ....... . Output tray ..........1-4 Lift handle ..........1-4 Ozone emissions ........A-1 Lifting the printer ........
Page 132 ....... . Hex Dump Mode ........2-20 Connector ..........D-1 PCL 5 ............
Page 133 ....... . Data bits ..........2-23 AppleTalk wait ........2-30 DTR polarity ..........

Digital Equipment DEClaser 3500 User Manual

Chapter 1 Overview and Installation

Chapter 2 Using the Control Panel

Chapter 3

Printing

Chapter 4

Chapter 5 Diagnostics and Troubleshooting

Appendix A Printer Specifications

Appendix B Power Cord Requirements

Appendix C Options and Supplies

Appendix D Parallel Interface Support

Appendix E Paper Facts

Quick Links

Related Manuals for Digital Equipment DEClaser 3500

Summary of Contents for Digital Equipment DEClaser 3500

Table of Contents