DEClaser 1100 Series Printer Service Guide EK–DCL11–SV. B01 Digital Equipment Corporation Maynard, Massachusetts...
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Revised, November 1992 The information in this document is subject to change without notice and should not be construed as a commitment by Digital Equipment Corporation. Digital Equipment Corporation assumes no responsibility for any errors that may appear in this document.
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FCC NOTICE: 115 Volt model only This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
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5 DEClaser 1152 Printer Test Prints DEClaser 1152 Printer Test Print ......5–2 DEClaser 1152 Printer PCL Emulator Test Page ... . . 5–4 DEClaser 1152 Printer Cleaning Test Page .
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9 Recommended Spares List and Parts Locator Recommended Spares List (RSL) ......9–1 Parts Locator ........9–3 10 Removal and Replacement Procedures and RSL Rear Cover .
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A–10 B DEClaser 1100 Series Printers Specifications Print Media .........
Preface This book is intended to assist the service engineer to repair and service the DEClaser 1100 series printer in the field environment. Before attempting to use the book, you must attend the specific DEClaser Educational Services training course and all other prerequisite training courses. Section D.1 lists all recommended courses.
Health and Human Services (DHHS) Radiation Performance Standard, according to the Radiation Control for Health and Safety Act of 1968. The DEClaser 1100 series printers do not emit hazardous light since the laser beam is totally enclosed during all modes of customer operation and maintenance.
1100 series printer. 1.1 Description of the DEClaser 1100 Series Printers The DEClaser 1100 series printers are compact, low-cost, desktop printers capable of printing high-quality text or graphics at speeds up to 4 pages per minute on a variety of typical media, including paper, envelopes, and transparencies.
DEClasers with or without a paper feeder unit in the field. See Section 1.3 for more information about the cassette. ¤ Front door release Opens the front door of the DEClaser 1100 series printer. ¥ Stack selector Directs paper from the fixing rollers exit to the faceup or facedown stack.
1.2 Printer Components Figure 1–2 identifies the components on the back of the DEClaser 1100 series printers. The DEClaser 1152 printer has a DEC423 serial and LocalTalk connector; it does not have a video interface. Table 1–2 describes each numbered component.
1.2 Printer Components Table 1–2 Printer Components: External Rear View Component Function Facedown tray and Paper is stacked in facedown orientation. adjustable paper stop ¡ Rear cover Remove the access cover to install the optional 1- or 2-Mb RAM expansion memory. ¢...
1.2 Printer Components Figure 1–3 has numbered callouts to identify the location of the operational components that are visible when the rear cover is open. For a description of each component, see Table 1–3. Figure 1–3 Components: Internal Rear View Note: The interface board shown here is for the DEClaser 1100 printer.
1.2 Printer Components Table 1–3 Printer Components: Internal Rear View Component Function TEST PRINT button This button prints the Engine Test print. Use a pencil or suitable tool to press it. See Section 5.4 for information about the Engine Test print. ¡...
1.2 Printer Components Figure 1–4 has numbered callouts to identify the location of the operational components inside the printer. See Table 1–4 for a description of each component. Figure 1–4 Components: Internal View 1–8 Physical and Functional Description...
1.2 Printer Components Table 1–4 Printer Components: Internal View Component Function Release button Press the green release button when the EP-L cartridge sticks in the printer. When the button is pressed, a ratchet mechanism moves the gear that drives the OPC drum in the EP-L cartridge.
1.3 Media Feeders and Paper Paths 1.3 Media Feeders and Paper Paths The DEClaser printer picks up and feeds media into its paper path from the front paper tray or from the optional cassette feeder. 1.3.1 Tray Paper Path The paper tray is the primary device for feeding media into the DEClaser printer.
1.3 Media Feeders and Paper Paths From the fixing unit, the paper is directed to the faceup stack or around the ¦ bend to the delivery rollers . The delivery rollers push the paper into the facedown stack. 1.3.2 Optional Cassette Paper Path The optional cassette feeder mounts underneath the printer and holds the drawer-style cassette.
1.3 Media Feeders and Paper Paths Table 1–5 Cassette Size-Sensing Cassette Paper Size Sensing Switches Size SW901 SW902 SW903 Executive Envelope Legal Feeder not installed Letter Cassette not installed Cassette size not available from Digital. 1–12 Physical and Functional Description...
1.4 Switches, Sensors, and Solenoids 1.4 Switches, Sensors, and Solenoids Figure 1–7 shows the location of each switch, sensor, and solenoid in the DEClaser 1100 series printer. See Section 9.2, Parts Locator, to find the locations of FRUs. Figure 1–7 Switches, Sensors, and Solenoids Switches: The HV door switch is a safety feature.
1.4 Switches, Sensors, and Solenoids • SW101, the LVPSA door switch, is mounted inside the LVPSA and interrupts the fixing heater current and +24 Vdc motor current. (See Section 1.9.) • SW11 turns the ac power on and off. Sensors: The following sensors are designated and referred to in Figure 1–7 and on the wiring diagrams in Section 1.8.
1.5 Electronic Block Diagrams Figure 1–8 1100 Overall Block Diagram Optical Fiber Control Panel Laser Diode Scanner Motor Primary Charging Roller Video Developing Font HVPSA Control Control Bias Card Board Board Transfer Charging Roller Main Motor Density Sensors/Fan Adjusting Cassette Sensors/Solenoids Paper Feeder External...
1.6 Interface Board 1.6 Interface Board The interface board can connect to a host system through the following interfaces. • Serial RS232C • DEC423 (Adaptor to the RS232 is required with the DEClaser 1100 and 1150 printers.) • Parallel 8-bit Centronics •...
1.7 DEClaser 1100 and 1150 Printer Video Control Board Figure 1–9 The DEClaser 1100 and 1150 Video Control Board A16-32 M-CPU EEPROM AD0-15 Expansion S-CPU Board DC Control Board Font Cartridges Control Panel 0-15 Indicators Internal Display DRAM Keys MD0-15 MLO-004912 The main central processing unit (M–CPU) is a 32-bit microprocessor that controls all activity on the video control board.
1.7 DEClaser 1100 and 1150 Printer Video Control Board The DRAM is divided into the following three fields (the size is adjustable through the control panel setup menu): • The page (input) buffer contains data received from the host system. •...
1.8 DC Control Board Signals Figure 1–10 DC Control Board Input Signals DC Control Board Density Adjusting PCB PS11 J12-3 J213-3 +5 V Door/EP-L DOSNSE Sensor PS12 J13-3 Fixing Exit POSNS Paper Sensor Fan Motor J701-2 Rotation Detect Circuit FM11 +12 V VR701 +8 V...
1.8 DC Control Board Signals Figure 1–11 DC Control Board Output Signals DC Control Board J401-1 J202-1 +5 V Laser APCIN Diode LSRPWR Unit VDOUT Laser Driver +8 V J301-1 J203-1 +5 V +12 V Scanner SCNON Motor SCNTAC Unit SCNCLK Supply Assembly...
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1.8 DC Control Board Signals Figure 1–11 (Cont.) DC Control Board Output Signals DC Control Board LVPSA +5 V J212-9 FSRDRV IL101 AC Power Line J501-1 J101-2 Fixing Heater Density Adjusting PCB J701-1 J213-1 +12 V FM11 FMDRV J209-1 +24 V Pickup Roller SL501 Clutch Solenoid...
1.9 LVPSA, Main Motor, and Interlock Diagram 1.9 LVPSA, Main Motor, and Interlock Diagram Figure 1–12 shows the major sections of the low-voltage power supply assembly (LVPSA). Figure 1–12 LVPSA Block Diagram Power Switch AC Controller LVPSA Circuit Door Breaker Switch Fuse Noise...
1.10 Fixing Heater Control Circuit 1.10 Fixing Heater Control Circuit The fixing unit heater is maintained at a temperature of 120°C (248°F) in the standby mode. When a print command is received, the temperature is raised to the 150°C (302°F) operating temperature. Figure 1–13 shows an overall diagram of the fixing unit control circuits.
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1.10 Fixing Heater Control Circuit The TP1 and TP2 thermoswitches are mounted above the heat roller and are in series with the heater element. If the temperature of the heat roller goes too high, one or both of the thermoswitches will open. When the fixing temperature cools, TP1 and TP2 should close.
1.11 HVPSA Density Circuits 1.11 HVPSA Density Circuits The HVPSA and density adjustment assemblies are replaced as FRUs. There are no internal field adjustments. 1.11.1 Density Adjustment The density adjustment lets the user choose lighter or darker printing. The default shown in Figure 1–14 is the recommended normal position for the sliding adjuster.
1.11 HVPSA Density Circuits 1.11.2 HVPSA Circuits Figure 1–15 gives signal names, connector numbers, and shows the circuitry that drives and loads the HVPSA. Figure 1–15 HVPSA Image Circuits HVPSA DC Control Board HVDC J206 J601 J602-1 Primary HVAC HVT1 HVT3 HVT2 Trans...
DEClaser 1100 Printer Control Panel This chapter describes the operational modes, keys, and indicators of the DEClaser 1100 printer. 2.1 Control Panel Modes The DEClaser 1100 printer runs in either the online Ready or offline Ready mode of operation. The online indicator shows the online or offline status. The text 00 READY is displayed when the printer is ready to receive commands.
2.2 DEClaser 1100 Printer Control Panel Keys and Indicators 2.2 DEClaser 1100 Printer Control Panel Keys and Indicators Figure 2–1 shows the location of the DEClaser 1100 printer control panel indicators and keys. Table 2–1 describes how they work. Figure 2–1 DEClaser 1100 Printer Control Panel Indicators Feeder Reset Menu...
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2.2 DEClaser 1100 Printer Control Panel Keys and Indicators Table 2–1 (Cont.) DEClaser 1100 Printer Control Panel Indicators and Keys Indicator Function £ Data Indicates the condition of the data in the buffer memory. The indicator is either flashing, off, or on. If flashing, the buffer is receiving print data from the host system.
2.3 Navigating Through the Setup Menu 2.3 Navigating Through the Setup Menu Figure 2–2 shows the format of the Setup menu. Press to enter the Setup Menu menu. Figure 2–2 DEClaser 1100 Printer Keypad Operation Online Operation ON LINE Offline READY On Line Dump Mode Form Feed...
2.4 Setup Menu Format 2.4 Setup Menu Format Figure 2–3 shows the format of the horizontal Setup menu. Press the scrolling keys to move through the selections. The selected text is left-justified and indicated by an underline cursor. Ignore any text, separated by a space, on the right of the display.
2.5 Moving, Selecting, and Saving Values Table 2–3 Setup, Feature, and Value Menus Setup Feature Value For more information Cass. FONT/FEED feeder Section 2.6 =Tray LAYOUT autoNL Section 2.7 COPY/OVERLAY copy =01–99 Section 2.8 English COMMAND message Section 2.9 =Finnish French German Italian...
2.7 LAYOUT 2.7 LAYOUT The following feature and values are available from the DEClaser 1100 printer (PPL3) LAYOUT Setup menu: autoNL Comments: Determines if the line of text is truncated or wrapped at the right margin. When set to ON, the printer automatically inserts a carriage return and line feed character to wrap the text on the next line.
2.9 COMMAND message English Finnish French German Italian Japan Norway Port. Spanish Swedish Danish Dutch Comments: Status, operator call, and other error messages are displayed in the selected language. Setup menus and service messages are always displayed in English. 2.10 INITIAL The following features and values are available from the DEClaser 1100 printer (PPL3) INITIAL Setup menu: macro...
2.10 INITIAL 2.10.2 paint The following values are displayed for the paint feature of the DEClaser 1100 printer (PPL3) INITIAL menu: • Partial • Full • Dual Which values are displayed depends on the amount of available memory: • If the minimum amount of memory is installed (512 KB), you can only select the Partial value;...
2.11 INTERFACE 2.11 INTERFACE The following features are available from the DEClaser 1100 printer (PPL3) INTERFACE Setup menu: • • baud • rsmode • • xon/xoff • etx/ack 2.11.1 i/f The following values are available from the i/f feature of the DEClaser 1100 printer (PPL3) INTERFACE menu: •...
2.11 INTERFACE 2.11.2 baud The following values are available from the baud feature of the DEClaser 1100 printer (PPL3) INTERFACE menu: 19200 The baud selection establishes the baud rate of the serial port. The 9600 printer’s baud rate must match the baud rate of the host system or 4800 data communication equipment where the serial port is connected.
2.11 INTERFACE 2.11.6 etx/ack The following values are available from the etx/ack feature of the DEClaser 1100 printer (PPL3) INTERFACE menu. Selecting ON, enables ETX/ACK. 2.12 SAVE–>RAM SAVE–>RAM writes the selected values of feeder, autoNL, and copy into RAM. There are no features or values associated with this setup. The message "OK" is displayed to show that the function is accomplished.
2.15 Control Representation Mode 2.15 Control Representation Mode The Control Representation or Character Dump mode is used to print out raw (unprocessed) data or commands sent from the host computer. When the mode is activated and the printer is online, the printer prints all the normally invisible control characters, such as carriage returns and line feeds.
2.16 Tray (Page Format) Size Menu 2.16 Tray (Page Format) Size Menu The Page Format Size menu sets the size of the printed image when tray feeding is selected. The page format or tray image size is set by: • Host-transmitted escape sequences •...
2.17 Emulation and Video Mode Menu 2.17 Emulation and Video Mode Menu The DEClaser 1100 printer can be programmed to emulate several printing protocols. The emulation affects the entire operation of the printer. When DEC 00 is displayed, the resident Digital ANSI-Compliant Printing Protocol level 3 (DEC PPL3) emulator is invoked.
DEClaser 1152 Printer Control Panel This chapter describes the keys, indicators, and operational modes of the DEClaser 1152 printer control panel. The DEClaser 1152 printer runs in either the online Ready or offline Ready mode of operation. The On Line indicator shows the online or offline status. The text PS READY/IDLE is displayed when the printer is ready to receive commands.
3.1 DEClaser 1152 Control Panel Keys and Indicators 3.1 DEClaser 1152 Control Panel Keys and Indicators Figure 3–1 shows the location of the DEClaser 1152 control panel indicators and keys. Table 3–1 describes how they work. Figure 3–1 DEClaser 1152 Printer Control Panel Indicators Feeder Reset Menu...
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3.1 DEClaser 1152 Control Panel Keys and Indicators Table 3–1 (Cont.) DEClaser 1152 Control Panel Indicators and Keys Indicator Function The following reset functions are performed automatically at power- Reset up or when is pressed: Reset Enter • Clears the data from the buffer memory (DRAM). •...
3.2 Navigating Through the Setup Menus 3.2 Navigating Through the Setup Menus Figure 3–2 shows how to proceed through the Setup menus in Menu mode. Press to enter Menu mode. Menu Figure 3–2 DEClaser 1152 Keypad Operation Setup Menus Enter Features Enter Values...
3.3 Menu Descriptions 3.3 Menu Descriptions This section describes the menus, features, and values of the printer. The main menu choices for the DEClaser 1152 printer are as follows: INTERFACE PS PCL SETUP PAPER HANDLING MISCELLANEOUS Table 3–3, Table 3–8, Table 3–10, and Table 3–11 show the features and values for these main menu choices.
3.3 Menu Descriptions Although the SERIAL menu item and the SERIALB menu item share the same parameters and values, they are separate interfaces. Changing the settings in one does not change the same settings in the other. Use Table 3–3 as a reference for the features and values used by the SERIAL and the SERIALB menu items.
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3.3 Menu Descriptions Table 3–3 (Cont.) INTERFACE Menu Menu Item Features Values I/F: PARALLEL PAR: ENABLED ENA: YES ENA: no PAR: INTERPRETER INT: POSTSCRIPT INT: pcl4 PAR: PROTOCOL PRO: NORMAL PRO: raw PRO: binary PAR: OUTPUTDEVICE OUT: serial OUT: serialb OUT: NONE I/F: LocalTalk LOC: ENABLED...
3.3 Menu Descriptions 3.3.2.1 I/F: SERIAL (I/F: SERIALB) Menu Table 3–4 contains the values to use to set the serial communication features of the printer. Default values are shown in uppercase in the ‘‘Values’’ column. Table 3–4 I/F: SERIAL (I/F: SERIALB) Menu Feature Values Description...
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3.3 Menu Descriptions Table 3–4 (Cont.) I/F: SERIAL (I/F: SERIALB) Menu Feature Values Description SER: BAUD RATE RATE: 300 baud Sets the transmit and receive speed the RATE: 600 baud printer uses to communicate with the host RATE: 1200 baud computer.
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3.3 Menu Descriptions Table 3–4 (Cont.) I/F: SERIAL (I/F: SERIALB) Menu Feature Values Description SER: FLOW CONTROL FLOW: XON/XOFF Uses software to control the flow of data to the input buffer of the printer. It is sometimes referred to as software handshaking protocol, a method the printer and the host computer use to exchange xon /xoff signals.
3.3 Menu Descriptions Table 3–4 (Cont.) I/F: SERIAL (I/F: SERIALB) Menu Feature Values Description STOP BITS: ONE One stop bit is used in the data format. This setting is valid with the following combinations: 7 data bits and even or odd parity, 8 data bits and any parity.
3.3 Menu Descriptions 3.3.2.2 I/F: PARALLEL Menu Table 3–6 contains the values to use to set the parallel (Centronics) communication features of the printer. Default values are shown in uppercase in the ‘‘Values’’ column. Table 3–6 I/F: PARALLEL Menu Feature Values Description PAR: ENABLED...
3.3 Menu Descriptions Table 3–6 (Cont.) I/F: PARALLEL Menu Feature Values Description PAR: OUTPUTDEVICE OUT: serial The parallel (Centronics) interface OUT: serialb cannot send data back to the host OUT: NONE computer. OUTPUTDEVICE allows PostScript to send back channel messages on an alternate return channel.
3.3 Menu Descriptions Table 3–8 contains the values to use to set the PCL4 features of the printer. Default values are shown in uppercase in the ‘‘Values’’ column. Table 3–8 PCL4 SETUP Menu Feature Values Description PCL: COPIES COPIES: 1 Specifies the number of copies to COPIES: 99 print from 1 to 99.
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3.3 Menu Descriptions Table 3–8 (Cont.) PCL4 SETUP Menu Feature Values Description PCL: SYMBOL SET SYM: ROMAN 8 A symbol set is collection of SYM: pc-8 glyphs. SYM: nor iso-60 SYM: nor iso-61 SYM: roman ext SYM: uk iso-4 SYM: fren iso-25 SYM: fren iso-69 SYM: german SYM: germ iso-21...
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3.3 Menu Descriptions Table 3–8 (Cont.) PCL4 SETUP Menu Feature Values Description PCL: FONT FONT: COURIER Specifies the font style for the FONT: courier-O printed page. FONT: courier-B FONT: courier-BO FONT: helvetica FONT: helvetica-O FONT: helvetica-B FONT: helvetica-BO FONT: times-roman FONT: times-I FONT: times-B FONT: times-BI...
3.3 Menu Descriptions 3.3.3.1 Selecting Fonts You can use the features and values in Table 3–9 to access the fonts in any font cartridge you install in the DEClaser 1152 printer. Default values are shown in uppercase in the ‘‘Values’’ column. Table 3–9 Selecting Fonts Feature Value...
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3.3 Menu Descriptions Table 3–9 (Cont.) Selecting Fonts Feature Value Description FONT: WEIGHT WEIGHT: ultrathin Selects the weight of the printed WEIGHT: extrathin characters. WEIGHT: thin WEIGHT: ex-light WEIGHT: light WEIGHT: demilight WEIGHT: semilight WEIGHT: MEDIUM WEIGHT: semibold WEIGHT: demibold WEIGHT: bold WEIGHT: extrabold WEIGHT: black...
3.3 Menu Descriptions 3.3.4 PAPER HANDLING Menu Table 3–10 contains the values to use to set the paper handling features of the printer. Default values are shown in uppercase in the ‘‘Values’’ column. Table 3–10 PAPER HANDLING Menu Menu Item Values Description DEFAULT FEEDER...
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3.3 Menu Descriptions Table 3–10 (Cont.) PAPER HANDLING Menu Menu Item Values Description ENV. CASS. SIZE The following values specify envelope sizes used with the envelope cassette. ENV: 4.125X9.5 Specifies 4.125 in. x 9.5 in. ENV: a5 Specifies A5 size (148 mm x 210 mm) ENV: c5 Specifies C5 size (162 mm x 229 mm) ENV: dl...
3.3 Menu Descriptions 3.3.5 MISCELLANEOUS Menu Table 3–11 contains the values to use to set the following printer features: Default values are shown in uppercase in the ‘‘Values’’ column. • Do start page • Do jam recovery • Wait timeout •...
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3.3 Menu Descriptions Table 3–11 (Cont.) MISCELLANEOUS Menu Features Values Description RECOVER JAM: NO Disables the guarantee of complete jam recovery. However, the printer attempts to recover jams when possible. Choose this value if you want to ensure the best possible throughput speed from the printer.
3.3 Menu Descriptions Table 3–11 (Cont.) MISCELLANEOUS Menu Features Values Description JOB RESET RESET: YES Allows resetting of the current job from the front panel. RESET: no Disables the resetting of the current job from the front panel. SET FACTORY DEFS A SETTING Sets all features of the printer to their factory default settings...
DEClaser 1100 Printer Test Prints This chapter explains how to print and use the following test prints on the DEClaser 1100 printer: • Test Print A • Test Print B • Font List A • Cleaning test • Engine test print DEClaser 1100 Printer Test Prints 4–1...
4.1 DEClaser 1100 Printer Test Print A 4.1 DEClaser 1100 Printer Test Print A Figure 4–1 is an example of Test Print A. To print Test Print A, press and release briefly. TEST PRINT A is displayed during the printing Test/Font process.
4.1 DEClaser 1100 Printer Test Print A Figure 4–1 DEClaser 1100 Printer Test Print A T E S T P R I N T Version X0.3-03 / 19900905 Total Ram 512 ( 512 + 0 ) K byte Font Card NONE Free Ram 000320 K bytes...
4.2 DEClaser 1100 Printer Test Print B 4.2 DEClaser 1100 Printer Test Print B Test print B, shown in Figure 4–2, consists of an incrementing alphanumeric test pattern. To print TEST PRINT B, press and hold for about 5 seconds or until Test/Font the 01 TEST PRINT B message is displayed.
4.3 DEClaser 1100 Printer Font List A 4.3 DEClaser 1100 Printer Font List A Font List A is a list of internal, cartridge, and downline loaded fonts. Press twice to print font list A. The text 06 FONT LIST A is displayed Test/Font while the font list is printing.
4.4 DEClaser 1100 Printer Cleaning Test 5. The message 08 CLEANING is displayed as the sheet passes through and cleans the paper path rollers. No printing is done during the second pass. Figure 4–3 DEClaser 1100 Printer Cleaning Test Print CLEANING PAPER 1.
4.5 DEClaser 1100 Printer Engine Test Print 4.5 DEClaser 1100 Printer Engine Test Print Figure 4–4 is an example of the Engine Test print. Figure 1–3 shows the location of the TEST PRINT button. Use a pencil or other suitable tool to press it and the printer will respond as follows: 1.
DEClaser 1152 Printer Test Prints This chapter explains how to print and use the following test prints on the DEClaser 1152 printer: • Test Print • PCL Emulator Test Page • Cleaning test • Engine test print DEClaser 1152 Printer Test Prints 5–1...
5.1 DEClaser 1152 Printer Test Print 5.1 DEClaser 1152 Printer Test Print Figure 5–1 shows a sample test print. A Test Print shows the current printer settings. Use the following procedure to print a Test Print: 1. Press to put the printer off line. On Line 2.
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5.1 DEClaser 1152 Printer Test Print Figure 5–1 DEClaser 1152 Printer Test Print MLO- 009485 DEClaser 1152 Printer Test Prints 5–3...
5.2 DEClaser 1152 Printer PCL Emulator Test Page 5.2 DEClaser 1152 Printer PCL Emulator Test Page Figure 5–2 shows a sample PCL Emulator Test Page, which lists the internal, cartridge, and downline loaded fonts. To print the PCL Emulator Test Page, using the following procedure: 1.
5.3 DEClaser 1152 Printer Cleaning Test Page 5.3 DEClaser 1152 Printer Cleaning Test Page Figure 5–3 shows a Cleaning Test page. The two-pass cleaning test cleans the fixing unit rollers. Perform the cleaning test when: • Installing a new EP-L cartridge •...
5.3 DEClaser 1152 Printer Cleaning Test Page Figure 5–3 DEClaser 1152 Printer Cleaning Test Print CLEANING PAPER 1. Position this page facing this side up in the multi-purpose tray. 2. Press the TEST/FONT key. For details, refer to the "Maintenance" chapter in your Operator’s Manual.
5.4 DEClaser 1152 Printer Engine Test Print 5.4 DEClaser 1152 Printer Engine Test Print Figure 5–4 is an example of the Engine Test print. Figure 1–3 shows the location of the TEST PRINT button. Press the TEST PRINT button with a pencil or other suitable tool to print an engine test print. The Engine Test print is used for the following purposes: •...
Control Panel Messages FIPs Chapter 6 describes the control panel messages of the DEClaser 1100 and 1152 printers. 6.1 Control Panel Messages Use the following list for directions to the tables that interpret the control panel display text and provides troubleshooting information. All control panel messages are displayed with the Alarm indicator, except 00 READY DEC.
6.2 Status Messages Table 6–1 (Cont.) DEClaser 1100 Printer Status Messages Number Message Description and Action 02 WARMING UP The printer is waiting for the fixing unit to reach operating temperature. If the fixing unit fails to reach the correct operating temperature, the 50 SERVICE message is displayed.
6.2 Status Messages Table 6–2 (Cont.) DEClaser 1152 Status Messages Message Description and Action PS WAIT FOR IDLE This message displays when job reset is set to no on the front panel and the user presses while a job was ONLINE printing.
6.3 Operator Call FIP Table 6–3 Operator Call Messages Number Message Description and Action 10 CHECK PAPER This message indicates a feeding problem from the selected input device and is caused by bad media or a circuit malfunction of the feed roller solenoid. Troubleshooting: Respond to this error with the following steps.
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6.3 Operator Call FIP Table 6–3 (Cont.) Operator Call Messages Number Message Description and Action Paper check errors when feeding from the paper tray. Perform the following steps if the problem occurs when feeding from the paper tray: • Open the front door and inspect the condition of the solenoid (SL501) that actuates the tray feed clutch.
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6.3 Operator Call FIP Table 6–3 (Cont.) Operator Call Messages Number Message Description and Action 11 TRAY PAPER xx xx indicates the paper size. This message prompts you to load the empty tray with a specific size paper. The tray must be selected.
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6.3 Operator Call FIP Table 6–3 (Cont.) Operator Call Messages Number Message Description and Action 12 PRINTER OPEN Any one of the following causes this message to appear: • The front door of the printer is open. • The fixing door is open. •...
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6.3 Operator Call FIP Table 6–3 (Cont.) Operator Call Messages Number Message Description and Action 12 PRINTER OPEN Troubleshooting: Do the following to fix a 12 PRINTER (Cont.) OPEN malfunction: Carefully inspect the operation of each door. Fix or replace any components that are damaged. If the fan blades are not turning or turn slowly, replace the fan.
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6.3 Operator Call FIP Table 6–3 (Cont.) Operator Call Messages Number Message Description and Action 13 PAPER JAM This message is displayed when paper is jammed in the printer paper path and the DC control board inhibits printer operation. The jam display message clears when you open and close the front door or fixing door, or when you press Error Skip At power up or before the printer goes on line, the rollers...
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6.3 Operator Call FIP Table 6–3 (Cont.) Operator Call Messages Number Message Description and Action PT LOAD A4 This message is displayed when the host system sends a PT LOAD B5 command to change the size of the paper in the tray. The PT LOAD LETTER tray may or may not be empty.
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6.3 Operator Call FIP Table 6–3 (Cont.) Operator Call Messages Number Message Description and Action PC LOAD A4 This message is displayed when the host system sends a PC LOAD B5 command to change the size of the installed cassette. Install PC LOAD LETTER the requested size cassette and press On Line...
6.4 DEClaser 1100 Printer Functional FIP 6.4 DEClaser 1100 Printer Functional FIP The DEClaser 1100 printer functional error messages are firmware errors as opposed to hardware errors. They are set when resident firmware detects an error condition such as a memory checksum, memory overflow, or communication errors.
6.4 DEClaser 1100 Printer Functional FIP Table 6–4 (Cont.) DEClaser 1100 Printer Functional Messages Number Message Description and Action 22 LINE ERROR The host is sending data when the printer is in the busy state. This causes an overflow of the receive buffer memory. Press , then to continue.
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6.4 DEClaser 1100 Printer Functional FIP Table 6–4 (Cont.) DEClaser 1100 Printer Functional Messages Number Message Description and Action 25 VECTOR REJ Vector graphics commands from the host system cannot be used because the printer is not in full paint mode. You have two possible actions: •...
6.5 Service FIP 6.5 Service FIP A service message is displayed to indicate a hardware malfunction. When it occurs, the printer is disabled. To clear the service error, the printer must be powered off, then on. Table 6–5 lists all service error messages, explains the message, and provides troubleshooting information if the message faults.
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6.5 Service FIP Table 6–5 (Cont.) Service Messages Number Message Description and Action 51 SERVICE This message is displayed when the video control board fails to detect the beam detect (BD) signal from the DC control board. The DC control board monitors the intensity of the laser beam light through the fiber optic cable and generates the BD signal to indicate the start of a scan line.
6.5 Service FIP Table 6–5 (Cont.) Service Messages Number Message Description and Action 52 SERVICE The scanner motor is not up to speed. Check the scanner assembly electrical connectors for good connections. Troubleshooting: Perform the following steps: Inspect the 6-pin J203 and J301 plugs connecting the DC control board to the scanner assembly.
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6.5 Service FIP Table 6–5 (Cont.) Service Messages Number Message Description and Action 75 SERVICE This range of numbers indicates a failure of an electronic on-board 80 SERVICE component or the failure of a connection or communication pathway 81 SERVICE between components.
Paper Jam FIPs This chapter describes jam and image defect sections of the DEClaser 1100 series printer fault isolation procedures (FIPs). Power down the printer before removing jammed paper. Note: Before servicing a DEClaser 1100 printer, do the following: • Remove any installed font cartridge.
7.1 Jams and Paper Misfeeding 7.1 Jams and Paper Misfeeding FIP Note: This section is the FIP for troubleshooting paper jamming or paper feeding problems. Chapter 6, Control Panel Messages FIPs, verifies the malfunction and points you to the next troubleshooting section. 1.
7.1 Jams and Paper Misfeeding 4. Determine where the jam first occurs. Does..If No... If Yes... The sheet feed, the tray Go to the jam entry Check if the leading edge pickup lift, the pickup submenu, Section 7.1.1. actuates the paper feed roller turn? sensor.
7.1 Jams and Paper Misfeeding If the Shaft Rotates If the Shaft Does Not Rotate Check the following: Check the following: • Drive assembly gears • Operation of the door rod and interlock switch • Feed roller gear that drives •...
7.2 Detecting and Clearing Jams Press or open and close the front or fixing door to clear a 13 PAPER Error Skip JAM message. The following rounding cycle happens as the jams detection circuits clear: • The main motor runs. •...
7.4 Tray Area Pickup Jams 7.4 Tray Area Pickup Jams FIP Note: Paper fails to feed from the paper tray or multiple feeds occur. Table 7–1 Tray and Pickup Jams Symptoms Action Tray pickup roller fails to turn. Open the door, remove the pickup roller, and do the Pickup roller fails to push following: leading edge to paper...
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7.4 Tray Area Pickup Jams Table 7–1 (Cont.) Tray and Pickup Jams Symptoms Action Shingle or multiple feeding Shingle feeding occurs when the leading edge and from paper tray. trailing edges overlap. Inspect the condition of the separation pad, the pickup clutch and the solenoid (SL501) that operates the pickup clutch.
7.5 Cassette Area Pickup Jams 7.5 Cassette Area Pickup Jams Paper feeds successfully from the tray but jams occur when feeding from the cassette. Use the following list to inspect the cassette, paper feeder, and paper supply. If you find any damaged components in the paper feeder, replace the entire feeder assembly.
7.5 Cassette Area Pickup Jams 4. Swap the feeder unit. 5. Swap the DC control board. 6. Swap the video controller board. 7.6 Fixing and Delivery Area Jams FIP Note: Paper jams occur in the paper path after a successful pick up and feed from the paper tray.
7.6 Fixing and Delivery Area Jams Troubleshooting: Match the type of jam in the symptom column and perform the action. Table 7–2 Fixing and Delivery Jams Symptom Action Paper stops under the pickup Caused by a malfunction of the sensor circuit or sensor and/or before the feed rollers.
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7.6 Fixing and Delivery Area Jams Table 7–2 (Cont.) Fixing and Delivery Jams Symptom Action Sheet jams after the exit sensor. The sheet actuates the exit sensor, then either stops or folds up in the fixing exit or delivery rollers. Inspect, fix, or swap the following components: Linkage that actuates the exit sensor Exit sensor...
Image Defects FIPS This chapter describes the image defect fault isolation procedures (FIPS) for the DEClaser 1100 series print engine. 8.1 Image Defects FIP Caution: Refilled EP-L cartridges may work well but can cause minor image defects or serious damage to the printer. Look for the refill plug to determine if you have a refilled cartridge.
8.1 Image Defects FIP Table 8–1 Image Defect Lookup Table Image Defect See Section Light printing Dark printing Sheet is completely blank Sheet is all black In-line vertical spots Toner on reverse side of paper Vertical black streaks Black, irregular, and smudged vertical bands Black, irregular, and smudged horizontal bands 8.10 Blank spots in dark areas...
8.1 Image Defects FIP Figure 8–1 Image Defect Examples Light Dark Completely All black blank Large dots Dirt on back Vertical black Irregular and vertically in a line of paper streaks smudged vertical bands Irregular and Blank spots Solid vertical smudged horizontal white lines bands...
8.2 Light Printing 8.2 Light Printing The text and dark areas of the printed image are too light. Light printing or low density can be caused by the toner or paper supply, or by a malfunction of the high-voltage supplies or of the transfer circuits.
8.3 Dark Printing 8.3 Dark Printing The printed text is too dark and heavy. Inspect the following elements and replace if damaged: • Density adjustment may be set too dark. Figure 1–14 shows the correct setting. • High-voltage connectors of the HVPSA and EP-L cartridge •...
8.4 Sheet Is Completely Blank 3. Video control board 4. HVPSA 5. DC control board 8.5 Sheet Is All Black Inspect the connectors of the HVPSA and EP-L cartridge for dirt or damage. Swap the following FRUs to correct the problem: 1.
8.7 Toner on Reverse Side of Paper • Fixing unit pressure roller 3. Inspect the EP-L cartridge for signs of leaking toner. 4. Swap the fixing unit. 8.8 Vertical Black Streaks The symptoms are caused by a dirty primary charge roller, by failure of the OPC drum, or by failure of the fixing unit.
8.11 Blank Spots in Dark Areas 8.11 Blank Spots in Dark Areas The dark areas of the paper have large splotchy white spots. Damp toner or paper or an over-exposed OPC drum can cause these symptoms. Storing the EP-L cartridge in cold temperatures or high humidity makes the toner damp and causes caking.
8.13 Bad Leading Edge Registration 8.13 Bad Leading Edge Registration The registration is factory set and should require no adjustment in the field. Use the following procedure to verify correct registration: 1. Use the following procedure to measure the leading edge registration: a.
8.14 Bad Fixing 4. Clean the fixing unit rollers using the procedure shown in Section 4.4. Perform two or three cleaning passes if necessary. Replace the fixing unit if the rollers cannot be cleaned. 5. Swap the fixing unit. 6. Swap the DC control board. 8.15 Wrinkled and Torn Paper The paper feeds and prints without jamming but wrinkles or skews (turns) in the paper path.
8.16 Background Staining on Envelopes 8.16 Background Staining on Envelopes Light background staining occurs in white areas of envelope. Staining is not noticeable when printing cut sheets. • Is the density adjustment set too light? Try moving the density adjuster to the darker setting.
Recommended Spares List and Parts Locator 9.1 Recommended Spares List (RSL) Table 9–1 identifies the spare parts that are stocked for servicing the printer. If you need a part that is not on the RSL, consult the DEClaser 1100 Printer Illustrated Parts Breakdown for the part number or order information.
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9.1 Recommended Spares List (RSL) Table 9–1 (Cont.) DEClaser 1100/1152 Printers Recommended Spares List (RSL) 1100 1152 Number Number Description 29–29005–01 (same) Tray pickup roller assembly 29–29007–01 (same) Separation pad 29–29000–01 (same) Laser assembly 29–29001–01 (same) Scanner assembly 29–28994–01 (same) Transfer charging roller 29–29014–01 (same)
9.2 Parts Locator 9.2 Parts Locator Figure 9–1 shows the locations of some of the major parts. Table 9–2 identifies the part and the section number of its removal and replacement procedure. The EP-L cartridge and drum drive assembly are not shown. Figure 9–1 Parts Locator 1 Recommended Spares List and Parts Locator 9–3...
9.2 Parts Locator Figure 9–2 shows the locations of some of the major parts. Table 9–3 identifies the part and the section number of its removal and replacement procedure. The EP-L cartridge and drum drive assembly are not shown. Figure 9–2 Parts Locator 2 Recommended Spares List and Parts Locator 9–5...
9.2 Parts Locator Table 9–3 Parts Locator 2 Component Procedure Interface board Section 10.18 ¡ Laser and scanner Section 10.12.1 and Section 10.12.2 ¢ HVPSA Section 10.21 £ DC control board Section 10.19 ¤ Main motor Section 10.9 ¥ Control panel Section 10.6 ¦...
9.2 Parts Locator Figure 9–3 shows the location of the major assemblies of the paper feeder. Table 9–4 identifies the part and gives the page number of its removal and replacement procedure, if a procedure exists. FRU swapping is the recommended repair procedure for most of the feeder malfunctions.
Removal and Replacement Procedures and RSL This chapter contains the recommended spares list (RSL) and the removal and replacement procedures for the field replaceable units (FRUs) of the DEClaser 1100 series printer. To remove an FRU, you find the procedure and then follow the steps.
10.1 Rear Cover 10.1 Rear Cover Use the following procedure to remove and replace the rear cover from the DEClaser 1100 printer: 1. Move the printer so the rear cover hangs over the edge of the table or desk. 2. Loosen the two captive screws that hold the top of the rear cover to the bulkhead.
10.2 Upper Cover 10.2 Upper Cover Use the following procedure to remove and replace the upper cover from the DEClaser 1100 printer: 1. Loosen the two top screws and open the rear cover, as shown in Section 10.1. 2. Open the front door. 3.
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10.2 Upper Cover 4. Lift the upper cover to gain access to the control panel connector. 5. Unplug the control panel connector from the video control board. 6. Remove the upper cover. 006044s 10–4 Removal and Replacement Procedures and RSL...
10.3 Right and Left Side Covers 10.3 Right and Left Side Covers Use the following procedure to remove and replace the right and left side covers: 1. Remove the upper cover, as shown in Section 10.2. 2. Wiggle the side covers to disengage the hook and remove the side covers.
10.4 Optional Paper Feeder Unit 10.4 Optional Paper Feeder Unit Use the following procedure to remove and replace the paper feeder unit. 1. Remove the EP-L cartridge, as shown in Section 10.13. 2. Remove the cassette from the paper feeder. 3.
10.5 Front (Multipurpose) Tray 10.5 Front (Multipurpose) Tray Use the following procedure to remove and replace the front tray from the front door of the DEClaser 1100 printer. The front tray is also referred to as the multipurpose tray. 1. Remove the paper feeder unit, if installed, as shown in Section 10.4. 2.
10.5 Front (Multipurpose) Tray 10.5.1 Front Cover (Door) Unit Use the following procedure to remove and replace the front cover (door). Caution: Use the standard antistatic equipment and procedures when you handle this sensitive electronic component. 1. Remove the following components: a.
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10.5 Front (Multipurpose) Tray 4. Unplug the 10-pin J209 connector from the DC control board. 5. Remove the single screw that holds the braided ground clip to the baseplate. ¡ 6. Using a suitable tool, pry out the center pin from the lower cable restraint.
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10.5 Front (Multipurpose) Tray 8. Use a small screwdriver to gently unsnap and remove the cable cover. 006050s 10–10 Removal and Replacement Procedures and RSL...
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10.5 Front (Multipurpose) Tray 9. Restrain the top of the door rod with one hand. When you remove the screw in the next step, the spring-loaded door rod can loudly snap back and surprise you. 10. Hold the door rod and remove the screw that holds the door rod to the door. Allow the door rod to gently retract.
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10.5 Front (Multipurpose) Tray 11. Move the printer till the door hangs over the front edge of the table. ¢ 12. Use a small screwdriver to pry loose the plastic hinge pins 13. Remove the two hinge pins. 14. Remove the front door. 006052s.
10.6 Control Panel 10.6 Control Panel Use the following procedure to remove and replace the control panel: Caution: Use the standard antistatic equipment and procedures when you handle this sensitive electronic component. 1. Remove the upper cover, as shown in Section 10.2. Place the upper cover down on a work surface.
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10.6 Control Panel 3. Unsnap and lift the control panel plate. 4. Unplug the 2-pin beeper connector and remove the control panel plate. 006054s 10–14 Removal and Replacement Procedures and RSL...
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10.6 Control Panel 5. Remove the three screws that hold the control panel to the upper cover. When replacing the control panel, make sure to correctly configure the ¢ £ mounting and ground clips. 6. Remove the control panel. 006055s Removal and Replacement Procedures and RSL 10–15...
10.7 Fan 10.7 Fan Use the following procedure to remove and replace the fan (FM1) from the DEClaser 1100 printer: Caution: Use the standard antistatic equipment and procedures when you handle this sensitive electronic component. 1. Remove the upper cover, as shown in Section 10.2. 2.
10.8 Low-Voltage Power Supply Assembly (LVPSA) 10.8 Low-Voltage Power Supply Assembly (LVPSA) The LVPSA consists of the ac input, low-voltage power supplies, and the high-current controller for the heater in the fixing unit. Use the following procedure to remove and replace the low-voltage power supply assembly (LVPSA): Caution: Use the standard antistatic equipment and procedures when you handle this sensitive electronic component.
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10.8 Low-Voltage Power Supply Assembly (LVPSA) 5. Unplug the 4-prong connector from the ac power switch. ¡ 6. Use the following procedure to unclip the stake that holds the wire tie the baseplate. • If a cassette is installed, remove it. •...
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10.8 Low-Voltage Power Supply Assembly (LVPSA) 8. Unplug the 9-pin J212 connector from the DC control board. 9. Unclip and remove the power supply cable. ¢ 10. Remove the power supply cable from the its restraints 006059s. Removal and Replacement Procedures and RSL 10–19...
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10.8 Low-Voltage Power Supply Assembly (LVPSA) 11. Pinch the locking tab and unplug the 2-pin connector J101 from the LVPSA. 12. Remove the screw that holds the LVPSA to the printer baseplate. 13. Lift and remove the LVPSA. 006060s 10–20 Removal and Replacement Procedures and RSL...
10.9 Stepping (Main) Motor 10.9 Stepping (Main) Motor Use the following procedure to remove and replace the stepping motor: Caution: Use the standard antistatic equipment and procedures when you handle this sensitive electronic component. 1. Remove the following components: a. Upper cover, as shown in Section 10.2 b.
10.10 Paper Tray Pickup Roller 10.10 Paper Tray Pickup Roller Use the following procedure to remove and replace the pickup roller from the front door: 1. Open the front door and remove the EP-L cartridge, as shown in Section 10.13. 2.
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10.10 Paper Tray Pickup Roller 3. Lift and disengage the shaft from the ground saddle . When replacing the pickup roller, make sure the shaft is in the ground saddle and each end bearing is correctly seated. Caution: Do not disassemble the pickup roller assembly. A special tool and alignment procedures are necessary to replace components on the pickup roller shaft.
10.11 Separation Pad 10.11 Separation Pad Use the following procedure to remove and replace the separation pad: 1. Open the front door and remove the EP-L cartridge, as shown in Section 10.13. 2. Pull on the plastic tab to unsnap and loosen the separation pad from the bulkhead of the printer chassis.
10.12 Handling the Optical Components 10.12 Handling the Optical Components If the optical components of the printer are mishandled, image defects or beam detection errors can result. Beam detection errors are immediately detectable, but image defects may go unnoticed and show up later as a problem. Replace any component that you suspect is damaged.
10.12 Handling the Optical Components Table 10–1 Optical Cavity Component Description Scan lens The scan lens adjusts the scan to assure correct linearity of the beam on the surface of the drum. ¡ Scanning assembly The high-speed mirror causes the laser light to scan through the scan lens.
10.12 Handling the Optical Components 10.12.1 Laser Assembly Figure 10–2 shows the laser assembly: • is the laser diode housing. ¡ • is the lens housing. Caution: If the lens and diode housings are disassembled, do not use the scanner assembly. The laser diode is very sensitive to static electricity.
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10.12 Handling the Optical Components Use the following procedure to remove and replace the laser assembly: Warning: Use of procedures other than those specified here can result in hazardous laser light exposure to yourself or to other persons in the room. Before servicing the optical components, you must have attended the training specified in Section D.1.
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10.12 Handling the Optical Components 006067s 10–30 Removal and Replacement Procedures and RSL...
10.12 Handling the Optical Components 10.12.2 Handling the Scanner Assembly Figure 10–3 shows the laser scanner assembly and the location of the mirrored surfaces . A strong mechanical shock in the axial direction causes damage to the armature and bearings. Caution: Do not use an assembly that has been dropped, abused, or has had the mirrored surface touched.
10.12 Handling the Optical Components 10.12.2.1 Lens and Scanner Assembly This procedure consists of two parts. To remove and replace the lens assembly, perform steps 1–5. Perform all steps to remove and replace the scanner assembly. Use the following procedure to remove and replace the lens or scanner assembly: Caution: Use the static mat and wristband and avoid excessive handling.
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10.12 Handling the Optical Components Warning: Use of procedures other than those specified here can result in hazardous laser light exposure to yourself or to other persons in the room. Before servicing the optical components, you must have attended the training specified in Section D.1.
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10.12 Handling the Optical Components 5. Remove the three screws that hold the plastic lens assembly. Caution: Be careful when handling the scanner lens. Do not drop the assembly or touch the surface of the lens. 6. Lift the lens assembly off the alignment pins and remove the lens assembly. If your intention is to replace the lens assembly, stop the procedure at this point.
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10.12 Handling the Optical Components 7. Disconnect the 6-pin J301 connector from the scanner assembly. 8. Remove the three screws that hold the scanner assembly. The scanner assembly screws are noticeably longer than the lens assembly screws. 9. Lift and remove the scanner assembly from the laser cavity. 006071s.
10.13 EP-L Cartridge 10.13 EP-L Cartridge Use the following procedure to remove and replace the EP-L cartridge: Caution: Do not attempt to disassemble the EP-L cartridge. Refilled EP-L cartridges may work well but can cause minor image defects or serious damage to the printer. Look for the refill plug to determine if you have a refilled cartridge.
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10.13 EP-L Cartridge 3. If installing a new EP-L cartridge, pull the orange tab to release the toner supply. 006073s Removal and Replacement Procedures and RSL 10–37...
10.14 Transfer Charging Roller 10.14 Transfer Charging Roller Use the following procedure to remove and replace the transfer charging roller from the front cover: Caution: Do not touch the surface of the transfer roller with your fingers. Finger oil can contaminate the surface causing image defects and a decrease of the service life.
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10.14 Transfer Charging Roller 4. Unhook each end of the transfer roller shaft from the guide. 006075s Removal and Replacement Procedures and RSL 10–39...
10.15 Fixing Unit 10.15 Fixing Unit Use the following procedure to remove and replace the fixing unit: Caution: Use the standard antistatic equipment and procedures when you handle this sensitive electronic component. 1. Remove the EP-L cartridge, as shown in Section 10.13. 2.
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10.15 Fixing Unit 4. Use the following procedure to unhook the left and then the right end of the fixing unit: Use your fingers and thumb to slightly bend the edge of the front cover and lift the fixing unit. When the cover bends, it unhooks from the fixing unit, allowing you to remove the fixing unit.
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10.15 Fixing Unit 5. Lift, unplug, and remove the fixing unit from the front cover. 006078s 10–42 Removal and Replacement Procedures and RSL...
10.16 Drive Assembly 10.16 Drive Assembly The drive assembly transfers mechanical power from the motor to all mechanical components of the printer. Use the following procedure to remove and replace the drive assembly: Caution: Make sure you do not overtighten the screws that screw directly into the plastic bulkhead.
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10.16 Drive Assembly 4. Remove the wires from the cable clip. 5. Remove the screw holding the ground strap to the chassis. 6. Remove the three screws that hold the drive assembly to the bulkhead of the printer. 7. Remove the drive assembly. 006080s 10–44 Removal and Replacement Procedures and RSL...
10.16 Drive Assembly 10.16.1 Drum Drive Unit Use the following procedure to remove and replace the drum drive unit gears: Caution: Make sure you do not overtighten the screws that screw directly into the plastic bulkhead. 1. Remove the following components: a.
10.17 Density Adjustment Board 10.17 Density Adjustment Board Use the following procedure to remove and replace the density adjustment board: Caution: Use the standard antistatic equipment and procedures when you handle this sensitive electronic component. 1. Remove the following components: a.
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10.17 Density Adjustment Board 5. Remove the two screws that hold the sensor bracket to the plastic bulkhead. 6. Lift the sensor bracket and unplug the 3-pin connectors from the door and paper exit sensors. 006083s Removal and Replacement Procedures and RSL 10–47...
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10.17 Density Adjustment Board 7. Unplug the 3-pin J701 fan connector from the density adjustment board. 8. Remove the two screws that hold the density adjustment board to the plastic chassis. 9. Remove the density adjustment board. 006084s 10–48 Removal and Replacement Procedures and RSL...
10.18 Interface Board 10.18 Interface Board Use the following procedure to remove and replace the interface board: Caution: Use the standard antistatic equipment and procedures when you handle this sensitive electronic component. 1. Unscrew the two captive screws and open the rear panel. 006085s Note: The illustration shows the interface board of the DEClaser 1100 printer.
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10.18 Interface Board 2. Remove the two screws that hold the interface board shield to the printer bulkhead. 3. Pull the handle to unplug, unclip, and remove the interface board assembly. 006086s 10–50 Removal and Replacement Procedures and RSL...
10.19 DC Control Unit (DCU) or DC Control Board 10.19 DC Control Unit (DCU) or DC Control Board This procedure is in three parts. • Part 1 shows how to disconnect the DC control board connectors. • Part 2 shows how to remove and replace the DCU. •...
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10.19 DC Control Unit (DCU) or DC Control Board 2. Remove the four screws that hold the end plate to the printer chassis. 3. Remove the end plate. 006089s 10–52 Removal and Replacement Procedures and RSL...
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10.19 DC Control Unit (DCU) or DC Control Board Part 2, The DCU Use the following procedure to remove and replace the DC control unit (DCU): 6. Perform part one of this procedure to disassemble the printer and to disconnect the DC control board. 7.
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10.19 DC Control Unit (DCU) or DC Control Board Part 3, The DC Control Board Use the following procedure to remove and replace the DC control board: 6. Perform part one of this procedure to disassemble the printer and to disconnect the DC control board.
10.20 Video Control Unit (VCU) 10.20 Video Control Unit (VCU) The VCU consists of the video control board and the EMI shielded box. Remove the VCU to gain access to the components that reside under the VCU, for example, the DC control board, scanning unit, HVPSA, or LVPSA. Note: The following illustrations show the VCU for the DEClaser 1100 printer.
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10.20 Video Control Unit (VCU) Use the following procedure to remove and replace the video control unit (VCU): Caution: Use the standard antistatic equipment and procedures when you handle this sensitive electronic component. 1. Remove the following components: a. Upper cover, as shown in Section 10.2 b.
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10.20 Video Control Unit (VCU) 4. Remove the two screws that hold the metal shield of the VCU to the right side of the printer. 006094s 10–58 Removal and Replacement Procedures and RSL...
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10.20 Video Control Unit (VCU) 5. Remove the recessed screw that holds the bottom of the VCU to the printer. 006095s Removal and Replacement Procedures and RSL 10–59...
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10.20 Video Control Unit (VCU) 6. Remove the screw that holds the VCU tab to the chassis tab of the printer. 7. Lift, unplug, and remove the VCU from the printer. 006096s 10–60 Removal and Replacement Procedures and RSL...
10.20 Video Control Unit (VCU) 10.20.1 Video Control Board Use the following procedure to remove and replace the video control board: Caution: Use the standard antistatic equipment and procedures when you handle this sensitive electronic component. 1. Remove the following components: a.
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10.20 Video Control Unit (VCU) 4. Remove the two screws from the rear of the VCU. 5. Remove the two screws from the side of the VCU. 6. Lift and remove the metal shield from the VCU. 006098s 10–62 Removal and Replacement Procedures and RSL...
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10.20 Video Control Unit (VCU) 7. Remove the four screws that hold the video control board to the bottom of the VCU. 8. Rock, lift, and disconnect the video control board. 006099 Removal and Replacement Procedures and RSL 10–63...
10.20 Video Control Unit (VCU) 10.20.2 Optional RAM and Expansion Memory Use the following procedure to remove and replace the optional RAM memory and the expansion memory boards from the DEClaser 1100 printer: Caution: Use the standard antistatic equipment and procedures when you handle this sensitive electronic component.
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10.20 Video Control Unit (VCU) 3. Unclip the expansion board from both restraining posts. Use a small needlenose pliers to pinch together the two clips, while gently prying the board up the post. 4. Lift, unplug, and remove the expansion option. 006101s Removal and Replacement Procedures and RSL 10–65...
10.21 High-Voltage Power Supply Assembly (HVPSA) 10.21 High-Voltage Power Supply Assembly (HVPSA) Use the following procedure to remove and replace the high-voltage power supply assembly: Caution: Use the standard antistatic equipment and procedures when you handle this sensitive electronic component. 1.
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10.21 High-Voltage Power Supply Assembly (HVPSA) 2. Unplug the single prong connector that connects the transfer roller charge. 3. Remove the previously unplugged wire from the cable restraints. 4. Pull out the HVPSA to gain access to the connector. ¡ 5.
10.22 Cassette Paper Feeder Board 10.22 Cassette Paper Feeder Board Use the following procedure to remove and replace the cassette paper feeder control board from the cassette paper feeder: Caution: Use the standard antistatic equipment and procedures when you handle this sensitive electronic component. 1.
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10.22 Cassette Paper Feeder Board 4. Lift the mounting bracket and unplug the 7-pin connector from J902 on the paper feeder board. Caution: When you replace the mounting bracket, make sure the tab the bracket engages the slot on the bottom of the bulkhead. If the bracket is incorrectly mounted, the feeder size-sensing switches may work incorrectly or can produce intermittent errors.
10.23 Door Rod Assembly 10.23 Door Rod Assembly Use the following procedure to remove and replace the door rod assembly: 1. Remove the following components: a. EP-L cartridge, as shown in Section 10.13 b. Fixing unit, as shown in Section 10.15 Upper cover, as shown in Section 10.2 d.
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10.23 Door Rod Assembly 2. Restrain the top of the door rod with one hand. When you remove the screw in the next step, the spring-loaded door rod can loudly snap back and surprise you. 3. Hold the door rod and remove the screw that holds the door rod to the door. Allow the door rod to gently retract.
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10.23 Door Rod Assembly 4. Remove the two screws that hold the rod assembly to the plastic chassis. 5. Lift the rod assembly off the alignment pins and remove the assembly. 006107s 10–72 Removal and Replacement Procedures and RSL...
10.24 Paper Exit and Door/EP-L Sensor 10.24 Paper Exit and Door/EP-L Sensor Use the following procedure to remove and replace the bracket that holds the paper exit and door/EP-L sensor from the DEClaser 1100 printer: Caution: Use the standard antistatic equipment and procedures when you handle this sensitive electronic component.
10.25 Feed Roller and Paper Pickup Sensor (PS13) Assembly 10.25 Feed Roller and Paper Pickup Sensor (PS13) Assembly Use the following procedure to remove and replace the feeder assembly rollers: Caution: Use the standard antistatic equipment and procedures when you handle this sensitive electronic component.
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10.25 Feed Roller and Paper Pickup Sensor (PS13) Assembly 4. Open the sensor cover and unplug the connector from the paper pickup sensor. 5. Remove the two screws with a short screwdriver. 6. Withdraw the feed roller unit through the front of the printer. 006110s Removal and Replacement Procedures and RSL 10–75...
General Information This appendix contains general information that you may find useful. A.1 Extended Service Messages Table A–1 lists all service error messages and gives a brief description of the error. For troubleshooting information, turn to Table 6–5 in Chapter 6. Table A–1 Service Messages Number Message...
A.1 Extended Service Messages Table A–1 (Cont.) Service Messages Number Message Description 75 SERVICE A signaling or communication problem has occurred between the DC and video control boards. 80 SERVICE No STATUS signal after the COMMAND signal. 81 SERVICE A COMMAND or STATUS signal parity error is detected. 82 SERVICE Bit 3 of the printer status bit is a 1.
A.2 Macro Numbers Table A–2 User Preference Character Set User Preference Character Set Value DEC Supplemental ISO Latin-1 Supplemental JIS Katakana ISO Latin-Hebrew Supplemental DEC Latin-Hebrew Supplemental DEC 7-Bit Hebrew DEC Technical Factory default setting The initialization message is sent to connected devices (when the printer is powered on or reset from the control panel) to indicate that the printer is reinitializing.
A.2 Macro Numbers Table A–4 Device Identification Device ID Value Digital ANSI-compliant level 3 device LN03 Factory default setting A.2.1 Examples Using the Macro Feature The examples in Table A–5 demonstrate how to determine the macro value. Table A–5 Macro Feature Examples Initialization Character Set Message...
A.3 Interface Interconnections A.3.2 Serial Port The serial port is EIA–232–D (RS232C) compatible and connects through a 25- pin connector. Table A–8 lists the pin numbers, signal names, signal direction, and wiring connections inside a null modem cable. Pin numbers that are not mentioned are not used.
A.3 Interface Interconnections A.3.3 DEClaser 1100 Video Port Table A–10 gives the pin assignment, direction of travel, and signal names of the 37-pin video connector. The information complies with Canon’s LBP–LX video interface specification. Table A–10 DEClaser 1100 Video Interface Pin Assignments Signal Signal Reserved...
A.4 Interface Cables and Adapters A.4 Interface Cables and Adapters Table A–13 lists the cables and adapters you need to connect equipment manufactured by Digital to the DEClaser 1100 and DEClaser 1152 printers. These cables and adapters may not work when connected to equipment made by other computer or peripherals manufacturers.
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A.4 Interface Cables and Adapters Table A–13 (Cont.) DEClaser 1100 Cables and Adapters System Cable or Connector or Printer Adapters 9-Pin Plug Devices (IBM PC/AT Type) DECstation 210, 212 H8571–J DECstation 316, 320 BC16E IBM PC/AT H8571–E Use data transmit ready (DTR) flow control.
• Load the paper with the top side up in the cassette. On most paper packages, an arrow indicates the top side of the paper. DEClaser 1100 Series Printers Specifications B–1...
• Lay paper on a flat surface to prevent in-ream paper curl. B.1.2 Available Standard Size Cassettes Table B–1 lists cassettes that are available for use in the DEClaser 1100 series printers. Table B–1 Available Cassettes Paper Size Dimensions 8.27 in x 11.69 in (210 mm x 297 mm)
Do not load more than five envelopes in the paper tray. • Envelopes can be printed only on the front side. • Printing in the 15 mm (3/5 in) border around the envelope causes print quality problems with some envelopes. DEClaser 1100 Series Printers Specifications B–3...
• Prevent curling by using the faceup front stack. • Prevent sticking by removing each hot transparency as it is ejected into the stack. • Do not use transparencies that have a paper backing. B–4 DEClaser 1100 Series Printers Specifications...
Approximate capacity is 250 sheets Letter (8 in x 11 in) A4 (210 mm x 297 mm) Executive (7 in x 10 Legal (8 in x 14 in) Top Output Tray Capacity: 50 sheets (facedown stacking) DEClaser 1100 Series Printers Specifications B–5...
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DEC Special Graphics (VT100 Line Drawing) • DEC 7-Bit Hebrew • DEC Hebrew Supplemental • ISO Latin-Hebrew Supplemental • Legal Normal means that the font is not set in bold or italics or otherwise attributed. B–6 DEClaser 1100 Series Printers Specifications...
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Thermal Dissipation: Printing = 550 Watts maximum Cable Supplied: BC16E and H8571-E adapter Nominal Line Voltage: 115 Vac, in US/GIA area 220 Vac, in Europe DEClaser 1100 Series Printers Specifications B–7...
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B.3 Operating Specifications Line Frequency: 50/60 Hz Line Current: 4.8 A at 115 Vac 2.5 A at 220 Vac Type of Power Line: Single phase B–8 DEClaser 1100 Series Printers Specifications...
Total Call Concept C.1 Performing Total Call Concept The total call concept (TCC) procedure is performed whenever a service engineer is called to repair or service a printer. Always repair the printer first and then perform the TCC procedure. C.2 Maintenance Log You must keep an accurate maintenance history to ensure the long life and reliability of the DEClaser 1100 printers.
C.3 Preventive Maintenance Procedure • Every 60 months or 150,000 pages, replace the following parts: – 29–29007–01, Separation pad – 29–29005–01, Tray pickup roller assembly – 29–29014–01, Fixing unit assembly, 115 Vac – 29–29020–01, Fixing unit assembly, 240 Vac – 29–28994–01, Transfer charging roller C.4 TCC Procedure When you perform the TCC procedure you enhance the reliability of the printer...
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C.4 TCC Procedure • Facedown and faceup stacking tray • Walls and floor of the empty EP-L cavity. • Inside the printer. Look for toner spills, paper dust, or foreign objects. Inspect the surface condition of the pickup roller and separation pad. Do not contaminate the surface of the roller or pad with grease from your fingers.
Training, Tools, and Documentation This appendix contains information on training, tools, and documentation. D.1 DEClaser Training Before attempting to use this book and repair the printer, you must attend the specific Digital Education training course and all other prerequisite training courses.
DEClaser 1100 documentation. Table D–2 Documentation Number Description EK–DCL11–DK–002 The DEClaser 1100 Series Printer Service Guide Documentation Kit includes one service guide and one maintenance log pad. EK–DCL11–SV–002 DEClaser 1100 Series Printer Service Guide EN–02022–12 DEClaser 1100 Maintenance Log pad Replacement pads can be ordered.
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D.3 Documentation Ordering Information Table D–2 (Cont.) Documentation Number Description AA–PBWHB–TE Digital ANSI-Compliant Printing Protocol Level 3 Programming Supplement EK–PSPTR–RM PostScript Level 2 Printers Programmer’s Supplement AA–PBWFA–TE PostScript Translators Reference Manual for ReGIS and Tektronix 4010/4014 EK–LASER–GD Digital Laser Printers Guide to Paper and Other Media Training, Tools, and Documentation D–3...
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Index Control Representation mode See Character Dump COPY/OVERLAY menu, 2–9 Adjustments Current settings, 4–2 density, 8–5, 8–11 registration, 8–9 ANSI, 2–4, 2–17 DC control board, 1–16, 1–17 adjustment, 8–9 and paper paths, 1–10 Baud rate, 2–13 input and output signals, 1–18 printing without video control board, 4–8, 5–8 temperature control, 1–23...
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Features Heat macro, 2–7, 2–10 See Fixing unit paint, 2–7, 2–11, 6–15 HVPSA, 9–6, 10–66 Feeder functional description, 1–25 functional, 1–1 location of, 9–8 operator call messages, 6–5, 6–11 I/F: LocalTalk menu, 3–13 paper paths, 1–11 I/F: PARALLEL menu, 3–12 part number, 9–1 I/F: SERIAL menu, 3–8 physical, 1–11...
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Sensors (cont’d) Program cards, 2–17 location of, 1–13 PS12 and PS13 paper pickup or exit, 7–5 See alsoJam tray paper, 6–6, 6–10 FRU location, 9–6 Serial connector pin assignments, A–7 FRU part number, 9–1 Serial number, 1–5 location of, 1–14 Serial port or connector, 1–5 operation of, 7–5 Service messages, 6–17...
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part number, 9–4 printing without, 4–8, 5–8 remove and replace, 10–61 Video connector or port, 1–5 Video Control unit (VCU), 10–1 Video connector pin assignments, 2–17, A–8 about, 10–56 Video Control board part number, 9–4 functional description of, 1–16 remove and replace, 10–57 M–CPU, S–CPU, 1–17, A–1 VR201 registration adjustment, 8–9 Index–5...
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