Phonak ComPilot User Manual page 47

8. More detailed information
Streaming interruptions
To avoid streaming interruptions, make sure you wear
the ComPilot with the neckloop around your neck and
keep the Bluetooth device within the operating range.
Situations where streaming may be interrupted:
J If the ComPilot is too far away from the hearing aids
while streaming, e.g., if you are not wearing the
neckloop or if you have unplugged the neckloop cable.
J If the hearing aids are not worn correctly, e.g., if
they are not in an upright position.
J If the Bluetooth signal is out of range.
J If the Bluetooth transmitter is affected by an obstacle,
e.g., when carrying a cellular phone in the back-
pocket.
In these cases, your hearing aids will lose the audio
signal. If this situation continues for more than
approximately 5 seconds, they will automatically
switch to the previously-active hearing aid program.
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