Errors - Star SP500 SERIES User Manual

6-3. Errors

1) Recoverable error
Error Description POWER lamp
Paper end error On
Waiting for recovery to online Flashes (Off: 0.25
status after paper setting
sec./Off: 0.25 sec.)
Paper near end er- On
ror (Option)
Head high tem- Flashes (Off: 1
perature detection sec./Off: 1 sec.)
Board high tem-
Flashes (On: 2 sec./
perature detection Off: 2 sec.)
Cutter error (on On
models with cutter)
Mechanical error (other On
than cutter error)
Black mark detec-
On
tion error
*1 After you insert the paper in the paper entrance, the printer loads the paper
automatically.
Confirm that the POWER lamp is flashing, and then press the FEED button.
*2 Press the FEED button.
*3 Refer to the separate installation manual of the optional near end sensor for
details.
Because the near end sensor is not installed at the time of shipment (factory
setting), the error is not displayed if the sensor is not installed.
*4 Automatically the printer is recovered after the print head has cooled.
A print head temperature error is not abnormal.
*5 Automatically the printer is recovered after the board has cooled.
*6 Automatically the printer is recovered if the cutter returns to the home position
after turning the power OFF and ON.
Restoration is also possible with the <DLE> <ENQ> n command when in the
ESC/POS mode.
ERROR lamp Buzzer
On 4 short beeps (0.13
sec.) repeated twice
Off None
Flashes (On: 2 sec./ None
Off: 2 sec.)
Off None
None
Off
Flashes (On: 0.125 3 short beeps (0.13 sec.
sec./Off: 0.125 sec.) + 0.13 sec. + 0.5 sec.)
Flashes (On: 0.25 2 short beeps (0.13 sec.
sec./Off: 0.25 sec.) + 0.5 sec.)
3 short beeps (0.13 sec.
Flashes (On: 0.5
+ 0.13 sec. + 0.13 sec.)
sec./Off: 0.5 sec.)
– 20 –
Recovery Conditions
*1
*2
*3
*4
*5
*6
*7
*8