NAPCO Security Command Center Operating Manual
NAPCO Security Command Center Operating Manual

NAPCO Security Command Center Operating Manual

Security command center
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OPERATING GUIDE for your
© NAPCO 2005

COMMAND CENTER

S E C U R I T Y C O M M A N D C E N T E R
SYSTEM READY
09/15/05
ARMED
STATUS
R 1 2 3
B 4 5 6
C 7 8 9 0
12:05 AM
NEXT / YES
U
P
PRIOR / NO
Q
VIEW
G
OI287C 5/05
1

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Summary of Contents for NAPCO Security Command Center

  • Page 1: Command Center

    S E C U R I T Y C O M M A N D C E N T E R SYSTEM READY 09/15/05 12:05 AM ARMED STATUS NEXT / YES R 1 2 3 PRIOR / NO B 4 5 6 VIEW C 7 8 9 0 © NAPCO 2005 OI287C 5/05...
  • Page 2 Regardless of how your system has user-friendly, interactive menu-driven Glossary for an explanation of terms that been configured, rest assured that it has keypad designed for your Napco control may be unfamiliar to you. been carefully designed and engineered panel. Its alphanumeric screen will not to the highest industry standards.
  • Page 3: Table Of Contents

    T AB L E O F C O N T E N T S TABLE OF CONTENTS TO SILENCE AN ALARM, ENTER YOUR CODE, AND PRESS Section Page FOR SERVICE, CALL: _____________________ KEYPAD CONTROLS & INDICATORS ..........4 CENTRAL STATION: _____________________ ARMING AWAY: SETTING THE ALARM WHEN LEAVING ....
  • Page 4: Keypad Controls & Indicators

    K E Y P AD C O N T R O L S & I N D I C AT O R S SYSTEM READY 01/01/05 12:05 AM VIEW...
  • Page 5 K E Y P AD C O N T R O L S & I N D I C AT O R S Window. Displays system status (2) Unbypasses a bypassed zone the window display. messages, zone descriptions, etc. (GEM-P3200/9600 panels only). AWAY Button.
  • Page 6: Arming Away: Setting The Alarm When Leaving

    A R M I N G AW A Y : S E T T I N G T H E AL A R M W H E N L E AV I N G Arming the System SYSTEM READY Check the keypad. The green STATUS light must be on in order to arm. If the green light is off, “ZONES FAULTED”...
  • Page 7 A R M I N G AW A Y : S E T T I N G T H E AL A R M W H E N L E AV I N G System Trouble SYSTEM TROUBLE If you attempt to arm with a “SYSTEM TROUBLE” display alternating with an indicated trouble code (e.g.
  • Page 8: Arming Stay: Protecting Yourself At Home

    A R M I N G S T A Y : P R O T E C T I N G Y O U R S E L F AT H O M E Arming in STAY Mode A R M E D S T A Y BYPASSED I nterior Zones, when bypassed, allow free movement within the home while the protection of armed perimeter zones is maintained.
  • Page 9: Emergency Buttons

    A R M I N G S T A Y : P R O T E C T I N G Y O U R S E L F AT H O M E Easy Exit (Optional - Easy Exit programmed? Your system may have been programmed for Easy Exit, which allows a user to exit the premises while the system is armed STAY.
  • Page 10: Turning Off Alarm When Returning

    T U R N I N G O F F T H E AL AR M ( D I S AR M I N G ) W H E N R E T U R N I N G Disarming the System D I S A R M S Y S T E M Enter your premises through the Entry/Exit door.
  • Page 11: Fire Protection

    F I R E P R O T E C T I O N (Applicable only where local ordinance permits use of this alarm control panel for fire protection.) Fire-Zone Alarm F I R E A L A R M FIRE If a fire is detected, “FIRE ALARM”...
  • Page 12 F I R E P R O T E C T I O N Preparing a Fire Escape Plan closed. alternate route through the window. If Even with the most advanced fire alarm 2. One person sounds the alarm. the door is cool, brace your shoulder system, adequate protection requires an 3.
  • Page 13 F I R E P R O T E C T I O N Floorplan Draw a plan of your premises in the space provided below. Floorplan...
  • Page 14 F I R E P R O T E C T I O N LIMITATIONS OF FIRE ALARM WARNING SYSTEM Although a fire alarm system may be of a reasons: (a) they may not sense fires that radio, air conditioner, or other appliance, or reliable and state-of- the-art design, neither it start where smoke cannot reach them, such by passing traffic, etc.
  • Page 15: Function Menu

    F U N C T I O N M E N U The keypad can provide access to a wide assortment of utility functions. The functions are displayed in a prompting “YES/NO” format. 1 To enter the Function Menu, press R. •...
  • Page 16 F U N C T I O N M E N U Activate Bell Test? Activates the alarm (while disarmed) for about 2 seconds and A C T I V A T E performs a battery test. If the alarm does not sound, call for service. B E L L T E S T Y / N •...
  • Page 17 F U N C T I O N M E N U Reset System Trouble? System troubles display and sound at the keypad. Correcting R E S E T the trouble will clear most indications, however the following error codes will require S Y S T R B L Y / N manual reset: E13;...
  • Page 18 F U N C T I O N M E N U Activate Telephone Test? Sends a (Telephone Test programmed? NO). A C T I V A T E communicator test to the central station. A communication failure will be indicated D I A L E R T E S T Y / N at the keypad by a system trouble “E03-FAIL TO COMM”...
  • Page 19 F U N C T I O N M E N U Activate Program? Activates the Program Mode from Keypad No. 1. Note: This A C T I V A T E feature is disabled while armed. (See PROGRAMMING USER CODES) P R O G R A M Y / N Activate Download? For installer's use only.
  • Page 20: Central-Station Monitoring

    C E N T R AL S T A T I O N M O N I T O R I N G Your alarm specialist have arming (Closing Report), the central Opening and/or Closing Reporting. programmed your system Your system can notify the central station will acknowledge arming.
  • Page 21: Advanced Features

    A D V AN C E D F E AT U R E S Security Bypass/Unbypass (Security Bypass programmed? NO). In high-security applications, zones may be bypassed (or unbypassed) only if a valid code is entered first, as follows: 1. Enter a User Code valid for bypass, then press 2.
  • Page 22: Programming User Codes

    P R O G R AM M I N G ( O P T I O N A L ) User Program Mode Your Installer has programmed into your system a special User Program Code which can be used to not only Arm and Disarm the system, but also to enter the User Program Mode, where you can program other User Codes, Zone Descriptions and also set the system Time and Date.
  • Page 23 P R O G R AM M I N G ( O P T I O N A L ) Reviewing a Programmed User Code To review an existing User Code, enter the user number and the corresponding User Code will display. (For the GEM-X255 panel, always enter all three digits of the user number).
  • Page 24: Enter Zone Descriptions -- "Cell Phone Style

    P R O G R AM M I N G ( O P T I O N A L ) Programming Zone Descriptions The zone descriptions which appear on the keypad display may be programmed in the User Program Mode. Enter the User Program Mode A C T I V A T E Enter your User Code, then press R to enter the Function Mode.
  • Page 25 E N T E R Z O N E D E S C R I P T I O N S - - " C E L L P H O N E S T Y L E " EXAMPLE: Repeatedly press to display "G H I 3"...
  • Page 26: Setting The Date And Time

    P R O G R AM M I N G ( O P T I O N A L ) Programming the system Date and Time. The User Program Mode may also be used to set the system Date and Time which display on the keypad. Enter the User Program Mode A C T I V A T E Enter your User Code, then press...
  • Page 27: Keypad Messages

    K E Y P AD M E S S AG E S The keypad can display the following functional messages. Other diagnostic messages are available for the installer or servicer. Should any unfamiliar messages appear, call your dealer for service. All zones operating;...
  • Page 28 K E Y P AD M E S S AG E S Alarm condition, followed by zone description(s). “ALARM” and zones will display after * * * * A L A R M * * * * system is disarmed. Note zones, then press C to clear keypad. (With pulsing sounder.) Trouble condition on a Fire Zone.
  • Page 29 K E Y P AD M E S S AG E S The system is in the process of reporting a cancel signal to central station which will A T T E M P T I N G T O cancel the alarm which it has just reported.
  • Page 30: Glossary

    G L O S S AR Y Following are brief descriptions of terms and features used herein that may be unfamiliar to you. Some of the features are programmable options that may or may not apply to your particular system. a keypad of a different Area through programmed zone has been opened.
  • Page 31 G L O S S AR Y Exit/Entry Delays - Separate that has been subdivided into two or Service Code - A code intended for delays that let you exit and enter your more (up to eight) independent temporary use. premises without setting off an alarm subsystems (areas).
  • Page 32 G L O S S AR Y takes place through the Selective-Bypassed Zone: A Zones - Independent circuits that normal exit/entry door first. zone that can be individually protect specific areas of the bypassed using the premises: button. Fire Zone: Detects fire alarms or trouble conditions.
  • Page 33: System Trouble Error Codes

    S Y S T E M T R O U B L E E R R O R C O D E S Your control panel is capable of detecting a variety of troubles that may affect system performance. In the unlikely event that a problem should occur, the SYS TBL (system trouble) icon will display on the left side of keypad window along with one or more of the following error codes.
  • Page 34 S Y S T E M T R O U B L E E R R O R C O D E S Trouble System Trouble Action Indication Condition E04-NN Wireless Transmitter A problem has been detected with a wireless transmitter. Call installing company for service Supervisory Failure E05-NN Wireless Transmitter...
  • Page 35 S Y S T E M T R O U B L E E R R O R C O D E S Trouble System Trouble Action Indication Condition E10-NN Keypad Response Failure Call installing company for service. Keypad Tamper A keypad has been removed from the wall.
  • Page 36 S Y S T E M T R O U B L E E R R O R C O D E S Trouble System Trouble Action Indication Condition User Program Memory Call installing company for service. E19-00 Error E20-00 Dealer Program Call installing company for service.
  • Page 37 S Y S T E M T R O U B L E E R R O R C O D E S Trouble System Trouble Action Indication Condition E40-00 RF Self Test Failure A wireless motion sensor on the zone indicated has failed its automatic self test routine. Call installing company for service.
  • Page 38: Troubleshooting

    T R O U B L E S H O O T I N G What do I do if... For more info... I try to arm my system but the keypad just displays “ZONES NOT NORMAL” and “CAN’T ARM SYSTEM”...
  • Page 39 N O T E S...
  • Page 40: Napco Limited Warranty

    In no event shall NAPCO be liable for an amount in excess of NAPCO's original selling price of the product, This warranty shall not apply to any equipment, or any part thereof, which has been repaired by others,...

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