LaCie Network Space User Manual page 31

LaCie Network Space
user Manual
Problem Question to Ask
The system By default the LaCie Network Space is configured to retrieve its IP address from a DHCP server. If your network
doesn't appear on is managed by a DHCP server and you cannot access your LaCie Network Space, try checking your DHCP
the network. server's log. To get the IP address, run LaCie Ethernet Agent, which is located on the LaCie Storage Utilities CD-
ROM. If your network is NOT managed by a DHCP server, the LaCie Network Space uses its default IP address,
which is 192.168.xx.100. To change this IP address, use LaCie Ethernet Agent.
Is the IP address properly set?
Is your network DHCP enabled?
I cannot map Did you already map OpenShare?
MyShare.
A user does not Has the administrator provided the
have FTP access correct User login?
to the LaCie Net-
work Space.
I cannot see the Has the database been refreshed?
media files stored
in the LaCie Net-
work Space on my
UPnP AV media
Are the media files stored on the
player or adapter.
"openshare"?
The USB drive Is the capacity of your USB drive
connected to my more than 2 TB?
LaCie Network
Space won't
mount on my
computer.
I've noticed a Are you transfering multiple files
delay in accessing simultaneously?
the shares.
• deSigN by NeiL pouLtoN
Solution
For more information, please see section
Files.
If your network is DHCP enabled, please refer to sections
Connecting with LaCie Ethernet
enabled, you will need to manually configure the address; please see
section 2.4., Configuring the LaCie Network Space on a LAN Without a
DHCP Server.
Mapping Openshare first can prevent the ability to map MyShare due
to the login requirement. To solve this problem, 1) Unmap OpenShare
in an explorer window; 2) map MyShare; finally, 3) map OpenShare.
In order for anyone to access the LaCie Network Space using FTP , three
conditions must be met: 1) the administrator must provide the correct
user login (username: ftp and password: ftp by default or the modi-
fied login) and the IP address of the LaCie Network Space; 2) the LaCie
Network Space must be turned on and connected to the network; and
3) FTP service must be enabled (for details, see section
FTP Service).
A refresh of the database is done automatically once per hour. If you
want to enjoy new content immediately you can refresh the database
of media files by clicking the Scan button on the Support page of the
administration pages.
UPnP AV devices will only discover media files stored on "openshare."
Files stored in "myshare" are not accessible to UPnP devices.
Drives with a capacity greater than 2TB cannot be connected to the
LaCie Network Space.
Access to a share can slow down during simultaneous file transfers.
troubleshooting
3. Accessing and Managing
2.3.,
Agent. If your network is not DHCP
4.5.1. Enabling
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