Customer Service And Product Warranty - VTech BM2500 User Manual

Appendix

Customer service and product warranty

IMPORTANT
Please retain this booklet with your sales receipt as proof of the date of
purchase.
Customer Service
If you require assistance in operating this product, please call the
TecHelp Information Line on 1300 369 193 or contact VTech by e-mail at:
tcpsupport_au@vtech.com.
Voluntary Product Warranty
In addition to your Statutory Rights and subject to the conditions below,
VTech warrants that this product will be free from any defect in materials
or workmanship under conditions of normal use for a period of 24 months
from date of purchase.
VTech does not warrant that the product will be free from defects if
defects are caused by an accident, misuse, abuse, improper installation
or operation, vermin infestations, lack of reasonable care, unauthorised
modification, loss of parts, tampering or attempted repair by a person
not authorised by VTech; or where the product has been damaged by
lightning or a mains power surge.To make a claim under this Voluntary
Product Warranty you must call the TecHelp Information Line on 1300
369 193 or contact VTech by e-mail at: tcpsupport_au@vtech.com where
a Customer Service Representative will inform you of the product return
process. You will need to ensure that:
• You provide proof of purchase;
• Your product is suitably packaged (original packaging is not
required); and
• You have included all components from the original purchase.
For your records
Date of purchase:
Place of purchase:
Serial number:
34