VTech BM2500 User Manual page 38

Appendix
Troubleshooting (continued)
The light on the parent unit is off.
• Make sure the parent unit battery is installed (page 5) and charged
(page 8) correctly.
• Make sure the power adapter and the parent unit are plugged in
correctly and securely.
• Unplug the parent unit power adapter. Wait for 15 seconds before
plugging it back in. Allow up to one minute for the baby unit and
parent unit to reset.
The parent unit beeps and is not performing normally.
• Make sure the baby unit is turned on.
• Move the parent unit closer to the baby unit (but not less than
1 metre). The parent unit may be out of range. . The parent unit may be out of range.
• If the parent unit is powered by the provided battery pack, it may not
have enough charge for the parent unit to perform normally. Charge
the battery in the parent unit for up to 12 hours.
• Reset the parent units and the baby unit by turning them off and
unplugging the electrical power to the parent units and the baby
unit. Wait for 15 seconds and plug them back in again. Turn on the
parent units and the baby unit. Allow up to one minute for the parent
unit and the baby unit to synchronize.
• Other electronic products such as HAM radios and DECT cordless
phones can cause interference with your video and audio monitor.
Try installing your video and audio monitor as far away as possible
from these types of electronic devices.
The link between the baby unit and the parent unit is
lost every now and then, and I'm experiencing sound
interruptions.
• Move the parent unit closer to the baby unit (but not less than
1 metre). The parent unit may be out of range.
• Reset the baby unit by unplugging the electrical power to the baby
unit. Wait for 15 seconds and plug it back in again. Turn on the
baby unit and the parent unit. Allow up to one minute for the parent
unit and the baby unit to synchronize.
(but not less than
31