HP 700 Series User Manual page 159

Problem
Sometimes
appointments entries
are not shown in HP
viewer but can be
viewed in Calendar
HP Jornada will not
send e-mail messages
from Inbox.
Data has been lost.
File attachments to e-
mail messages are
corrupted.
Diagnosis/Remedy
The appointment may not be
updated real time in HP viewer
after synchronization . Perform a
soft reset to clear the cache and re-
start the HP viewer.
Message header is too big. If your
address list exceeds 32 KB, Inbox
cannot send the message.
Your HP Jornada has lost power.
Restore data from a backup file on
your desktop PC or a
CompactFlash card.
–or–
Factory default settings have been
restored. Restore data from a
backup file on your desktop PC or a
CompactFlash card.
Sender's or recipients' mail server
does not support MIME encoding.
Turn off MIME encoding. If you
created your e-mail service using
HP dialup, see Creating and
modifying connections in
chapter 6 for instructions on
changing settings for the e-mail
service. If you created your e-mail
service in Inbox, tap Options on the
Services menu to modify properties
for the e-mail service.
Chapter 8 | Troubleshooting | 155