Dimplex BF8000ST Owner's Manual page 15

Warranty
defect
In the event a product or part covered by
this limited warranty is proven to be defec-
tive in material or workmanship during (i)
the 2 year limited warranty period for prod-
ucts other than fireplace surrounds (man-
tels) and trims, and (ii) the 1 year limited
warranty period for surrounds (mantels)
and trims, you have the following rights:
• Dimplex will in its sole discretion either
repair or replace such defective prod-
uct or part without charge. If Dimplex is
unable to repair or replace such prod-
uct or part, or if repair or replacement is
not commercially practicable or cannot
be timely made, Dimplex may, in lieu of
repair or replacement, choose to refund
the purchase price for such product or
part.
• Limited warranty service will be per-
formed solely by dealers or service
agents of Dimplex authorized to pro-
vide limited warranty services.
• For products other than surrounds
(mantels) and trims, this 2 year limited
warranty entitles the purchaser to
on-site or in-home warranty services.
Accordingly, Dimplex will be respon-
sible for all labour and transportation
associated with repairing or replacing
the product or part except as follows: (i)
charges which may be levied for travel
costs incurred to travel to the purchas-
er's site where the product is located if
the purchaser's site is beyond 30 miles
(48 km) from the closest service depot
of Dimplex's dealer or service agent;
and (ii) the purchaser is solely respon-
sible for providing clear access to all
serviceable parts of the product.
• For surrounds (mantels) and trims, this
1 year limited warranty does not entitle
the purchaser to on-site or in-house
warranty services. The purchaser is
responsible for removal and transpor-
tation of the surrounds (mantels) and
trims (and any repaired or replace-
ment product or part) to and from the
authorized dealer's or service agent's
place of business. On-site or in-home
services for surrounds (mantels) and
trims may be performed at the pur-
chaser's specific request and expense
at Dimplex's then current rates for such
services. Dimplex will not be respon-
sible for, and this limited warranty shall
not include, any expense incurred for
installation or removal of the surrounds
(mantels) or trims or any part thereof
(or any replacement product or part)
including, without limitation, all shipping
costs and transportation costs to and
from the authorized dealer's or service
agent's place of business and all labour
costs. Such costs shall be the purchas-
er's responsibility.
What Dimplex and its dealers and service
agents are also not responsible for:
IN NO EVENT WILL DIMPLEX, OR ITS
DIRECTORS, OFFICERS, OR AGENTS,
BE LIABLE TO THE PURCHASER OR
ANY THIRD PARTY. WHETHER IN CON-
TRACT, IN TORT, OR ON ANY OTHER
BASIS, FOR ANY INDIRECT, SPECIAL,
PUNITIVE, EXEMPLARY, CONSEQUEN-
TIAL, OR INCIDENTAL LOSS, COST,
OR DAMAGE ARISING OUT OF OR IN
CONNECTION WITH THE SALE, MAIN-
TENANCE, USE, OR INABILITY TO USE
THE PRODUCT, EVEN IF DIMPLEX
OR ITS DIRECTORS, OFFICERS, OR
AGENTS HAVE BEEN ADVISED OF
THE POSSIBILITY OF SUCH LOSSES,
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