Customer Self-Repair; Other Troubleshooting Options - HP Workstation User Manual

Customer self-repair

Under the Customer self-repair program, you can order a replacement part and install the part without
onsite HP technical assistance. Customer self repair may be required for some components. See
http://www.hp.com/go/selfrepair
NOTE:
Some components are not eligible for customer self-repair and must be returned to HP for
service. Call HP Support for further instructions before attempting to remove or repair these
components.

Other troubleshooting options

The following additional troubleshooting techniques and tools are located in the Maintenance and
Service Guide at http://www.hp.com/support/workstation_manuals:
POST Error Codes
●
Diagnostic LEDs and audible beep codes
●
Troubleshooting scenarios and solutions
●
HP PC Hardware Diagnostics UEFI
●
48 Chapter 8 Diagnostics and Minor Troubleshooting
for information about the program.