Troubleshooting - Silvercrest SFR 2.4 B1 User Manual And Service Information

SilverCrest SFR 2.4 B1

Troubleshooting

You can solve most common problems yourself by using the following hints. If the problem persists
after checking the suggested solutions, please contact our Service Hotline (see page 24). Do not
attempt to repair the product yourself.
The headphones do not power on, there are no indicator lights.

Recharge the built-in battery or insert conventional batteries.

Check the position of the function switch (10). For conventional battery operation it must be
set to the "DC2" position: for operation from the internal rechargeable battery it must be set
to "DC1".
The headphones power on but there is no sound output.

Check that the transmitter cradle has been powered on and connected properly to your
audio source. Start playback on the sound source.

Check if the transmitter is sending an audio signal. The send indicator (17) should light up
green.

Check if the headphones and transmitter cradle have to be synchronised. See page 17–
"Synchronising the Headphones and Transmitter Cradle".

Check if the audio source is playing an audio signal. You can use a connection cable to
connect the headphones directly to the audio source.
Unable to power the transmitter cradle on.

Did you connect the power adapter or are the inserted batteries sufficiently charged?
Sound is interrupted or noisy.

The rechargeable battery or the inserted batteries of the headphones are depleted. Recharge
the internal battery or replace the batteries with new batteries of the same type.

You are outside the maximum range of the transmitter. Move closer to the transmitter cradle.
22 English