Telstra 7200 User Manual page 24

Customer service & Product warranty
IMPORTANT (Statutory Rights).
Please retain this booklet with your Subject to your Statutory Rights, the
sales receipt as proof of the date of
goods will not be eligible for service
purchase under this warranty if:
a) Proof of purchase cannot be
Customer Service provided;
If you require assistance in operating b) The defect was caused by an
this product please call the TecHelp accident, misuse, abuse, improper
Information Line on 1300 369 193 or installation or operation, vermin
contact us by e-mail at: tcpsupport@ infestation, lack of reasonable care,
ingrammicro.com.au unauthorised modification, loss of
parts, tampering or attempted repair
If you are trying to access a Telstra by a person not authorised by Telstra;
Network Service and require or
assistance specifically related to c) The product has been damaged by
the network service or would like lightning or a mains power surge.
to subscribe to the service, contact To obtain service during the terms
Telstra on 132200 for residential or of this warranty call the TecHelp
132000 for business. Information Line on 1300 369 193 or
contact us by e-mail at: tcpsupport@
Product Warranty
ingrammicro.com.au
Subject to the conditions below,
Telstra guarantees this product If it is necessary to have the product
against any defect in materials or serviced, the Customer Service
workmanship under conditions of Representative will inform you of the
normal use for a period of 24 months product return process.
from date of purchase.
The benefits conferred by this Please ensure that:
warranty are in addition to other a) You provide proof of purchase;
warranties and remedies that are b) Your product is suitably packaged;
implied under the Trade Practices Act and
and similar State and Territory laws c) You have included all components
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from the original purchase.
Subject to your Statutory Rights:
a) Any claim under this warranty
is limited to the cost of repair or
replacement of the product; and
b) If the goods are found to be
in sound working order by the
authorised service centre, you may
be charged a fee for service and for
any other direct costs associated
with having the product delivered for
service.
For your records
Date of purchase:
______________________________
Place of purchase:
______________________________
Serial number:
______________________________
For guarantee purposes proof of
purchase is required so please keep
your receipt.
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