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User Manual
ServSwitch
Freedom Installation Guide
™
Seamlessly move your mouse from monitor to
monitor across multiple computers as if it were
one single computer with many video heads.
Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500)
Customer
FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746
Support
Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018
Information
Web site: www.blackbox.com • E-mail: info@blackbox.com
BLACK BOX
KV0004A
®
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Summary of Contents for Black Box KV0004A
- Page 1 Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500) Customer FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746 Support Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018 Information Web site: www.blackbox.com • E-mail: info@blackbox.com...
- Page 2 Trademarks Used in this Manual Trademarks Used in this Manual Black Box and the Double Diamond logo are registered trademarks, and ServSwitch is a trademark, of BB Technologies, Inc. Acer is a registered trademark of Acer Incorporated. Apple and Mac OS are trademarks or registered trademarks of Apple Inc. in the United States and/or other countries.
- Page 3 FCC and IC RFI Statements Federal Communications Commission and Industry Canada Radio Frequency Interference Statements This equipment generates, uses, and can radiate radio-frequency energy, and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause inter ference to radio communication. It has been tested and found to comply with the limits for a Class A computing device in accordance with the specifications in Subpart B of Part 15 of FCC rules, which are designed to provide reasonable protection against such interference when the equipment is operated in a commercial environment.
- Page 4 NOM Statement Instrucciones de Seguridad (Normas Oficiales Mexicanas Electrical Safety Statement) 1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. 2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura. 3.
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Page 5: Table Of Contents
Table of Contents Table of Contents 1. Specifications ..................................6 2. Overview ....................................7 2.1 Description ..................................7 2.2 What’s Required ................................7 3. Setup and Installation ................................8 4. Troubleshooting ..................................9 Appendix. Equipment That Has Been Tested to Work With the ServSwitch Freedom ............... 11 724-746-5500 | blackbox.com Page 5... -
Page 6: Specifications
Chapter 1: Specifications 1. Specifications Technical Specifications Approvals CE, RoHS Hardware All computers with USB interfaces Compatibility User Controls (1) Computer button to change computer channels; (1) Mode button to determine which peripherals are switched Connectors CPU/server side: (4) computer channels, each with (1) USB Type B, (1) 3.5-mm stereo audio jack; User console: (2) USB Type A (keyboard/mouse), (1) 3.5-mm stereo audio jack;... -
Page 7: Overview
3 is using three-head video, and computer 4 is using a single-head video output. 2.2 What’s Required • KV0004A (ServSwitch Freedom) • Freedom firmware V2.02 to be installed on the Freedom* • Freedom Software 1.5.178 to be installed on a controlled computer to configure the Freedom* •... -
Page 8: Setup And Installation
Chapter 3: Setup and Installation 3. Setup and Installation 1. Upgrade the firmware on the KV0004A to firmware version 2.02. If the upgrade fails midway, attempt to perform the upgrade again. These failures can be caused by using specific USB to RS-232 converters. -
Page 9: Troubleshooting
Chapter 4: Troubleshooting 4. Troubleshooting Keyboards and Mice: Keyboard Compatibility: Not all keyboards and mice are supported through this solution. To see the complete list of known functional devices, see the Appendix. KVM Extension: Not all KVM extenders will support the ServSwitch Freedom. Drivers Issue 1: Be sure to unzip the driver zip file, otherwise the drivers will not install correctly. - Page 10 Chapter 4: Troubleshooting Antivirus: If you are notified of a malicious file during any part of this installation, update your antivirus software. Symantec software that is out of date may advise you of a suspicious MH690 error and remove the file. 724-746-5500 | blackbox.com Page 10...
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Page 11: Appendix. Equipment That Has Been Tested To Work With The Servswitch Freedom
Appendix: Equipment That Has Been Tested to Work with the ServSwitch Freedom Appendix: Equipment That Has Been Tested to Work With the ServSwitch Freedom Supported mice that have been tested. Manufacturer Model KVM Compatible Including Glide and Switch NOTES* Acer SM-9625 Acer M-UVACR1... - Page 12 Appendix: Equipment That Has Been Tested to Work with the ServSwitch Freedom Supported keyboards that have been tested. Manufacturer Model KVM Compatible Including Glide and Switch NOTES* Dell KB1421 Dell KB212-B Dell SK-8115 Dell SK-8135 Dell RT7D60 Dell L100 Microsoft Wired 600 keyboard Microsoft Wireless 3000 keyboard...
- Page 13 Appendix: Equipment That Has Been Tested to Work with the ServSwitch Freedom Supported gaming keyboards that have been tested. Manufacturer Model KVM Compatible Including Glide and Switch NOTES* Logitech G110 1, 2, 3 Logitech 1, 3 Logitech 1, 3 Microsoft SideWinder X6 Cyborg V7-KU-0728...
- Page 14 NOTES 724-746-5500 | blackbox.com Page 14...
- Page 15 NOTES 724-746-5500 | blackbox.com Page 15...
- Page 16 About Black Box Black Box provides an extensive range of networking and infrastructure products. You’ll find everything from cabinets and racks and power and surge protection products to media converters and Ethernet switches all supported by free, live 24/7 Tech support available in 30 seconds or less.