Black Box ServSwitch KV0202A Installation And Operation Manual
Black Box ServSwitch KV0202A Installation And Operation Manual

Black Box ServSwitch KV0202A Installation And Operation Manual

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Summary of Contents for Black Box ServSwitch KV0202A

  • Page 2 FCC/IC STATEMENTS, EU DECLARATION OF CONFORMITY FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA RADIO-FREQUENCY INTERFERENCE STATEMENTS This equipment generates, uses, and can radiate radio frequency energy and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause interference to radio communication.
  • Page 3: Table Of Contents

    TABLE OF CONTENTS Contents Disclaimer ........................1 Introduction ........................1 Features ........................2 Compatibility .......................2 Package contents .......................3 System overview ......................3 KVM station.........................3 CPU connection......................3 VIDEO connection ......................3 TRADEMARKS USED IN THIS MANUAL ..............3 ServSwitch MultiVideo models ..................4 ServSwitch MultiVideo models (rear) ................5 Cables ..........................6 ServSwitch MultiVideo to KVM station cables ............6 ServSwitch MultiVideo to CPU cables ...............6...
  • Page 4: Disclaimer

    See limited warranty for further information. Introduction ® Thank your for choosing the Black Box ServSwitch MultiVideo™. The ServSwitch MultiVideo represents the latest technology in single user KVM switching for CPUs with multi-video outputs. The ServSwitch MultiVideo is the result of our commitment to providing state-of-the-art switching solutions for today’s demanding workplace.
  • Page 5: Features

    Features Access up to 64 computers from one KVM station Available in three different chassis sizes: Mini - Chassis - 2 CPUs to 1 Kbd, 1 mouse, and 2 monitors Slim - Chassis - 4 CPUs to 1 Kbd, 1 mouse, and 2 monitors Full - Chassis - 2 CPUs to 1 Kbd, 1 mouse, and 4 monitors 4 CPUs to 1 Kbd, 1 mouse, and 4 monitors 8 CPUs to 1 Kbd, 1 mouse, and 2 monitors...
  • Page 6: Package Contents

    Power adapter (provided with the M-chassis) Installation and operations manual CPU, KVM, and expansion cables are usually ordered separately. If the package contents are not correct, contact Black Box so the problem can be quickly resolved. System overview The ServSwitch MultiVideo is designed to provide seamless, trouble-free switching from a single KVM station to any connected computer.
  • Page 7: Servswitch Multivideo Models

    MODELS ServSwitch MultiVideo models Mini – Chassis Slim – Chassis Full - Chassis Figure 1. ServSwitch MultiVideo models Label Description Power Power LED - Green when unit is on LEDs Indicator LEDs; Numbered pairs of LEDs shows status and power of connected computers - and + - Connects to the previous CPU...
  • Page 8: Servswitch Multivideo Models (Rear)

    ServSwitch MultiVideo models (rear) “Mini” Chassis “Slim” Chassis “Full” Chassis Figure 2. Rear panel Label Connector Description Power “Mini” Chassis only DIN 5F Power adapter connector None “Slim” and “Full” Chassis only IEC320 Power receptacle w/switch DB25F 1-2 (mini) CPU adapter cable connectors 1-4 (slim) 1-4/8 (full) KVM-1...
  • Page 9: Cables

    CABLES Cables (See Appendix B for cable part numbers) ServSwitch MultiVideo to KVM station cables The KVM cable connects a keyboard, video monitor, and mouse to the ServSwitch MultiVideo. The KVM cable is configured with a DB25M connector on one end and a connector for the keyboard, video, and mouse cables on the other end.
  • Page 10: Table 3. Keyboard Commands

    KEYBOARD COMMANDS Table 3 shows the keyboard commands that are available for all models. To issue a keyboard command, first press and release the left control [Ctrl] key, then, within 2 seconds, issue the command. <Ctrl> in the key sequence column is a press and release of the left control key. Command Key sequence Description...
  • Page 11: Table 4. Mode Commands

    Table 4 shows the available mode values for the keyboards and mice that are supported. To change the default keyboard or mouse types from a PC mode 2 keyboard and PS/2 mouse, first connect to the CPU port that the computer keyboard or mouse needs changing, ([Ctrl],CPU port #,[Enter]) then issue the mode command [Ctrl],Mnn,[Enter], where nn is the mode value from Table 4.
  • Page 12: Keyboard Command Usage

    Keyboard command usage When using keyboard commands to enter information to the ServSwitch MultiVideo, please observe the following guidelines to avoid entering incorrect values or no values. All commands start with a press and release of the left control key. Commands following the press and release of the left control key must be entered within 2 seconds or the command is aborted and the additional keystrokes will be sent to the selected computer and not the...
  • Page 13: Figure 3. Main Menu

    Configuration Menus Main configuration menu Figure 3. Main Menu The ServSwitch MultiVideo uses a special command to establish communication to the Unit and not a CPU. This command input is a press and release of the left control <Ctrl> key, then the command. The command must be entered within 2 seconds of pressing and releasing the left control key or the ServSwitch MultiVideo re-establishes communication with the connected CPU.
  • Page 14: Figure 4. Configure System Menu

    Figure 4. Configure System menu By selecting “SYSTEM” from the main menu and pressing enter, the “Configure system” menu will display. From this menu, you can configure the KVM stations keyboard and mouse, the expansion information, the scan settings, the keyboard settings or typematic rate, delay and the Sun language settings.
  • Page 15 Expansion If your system consists of cascaded units, the expansion section of the Configure System menu must be properly configured to provide the needed information to manage the slave units. It is recommended that all slave units have the same number of CPU ports. To change the “Maximum computers”, “Expansion width”, and “Expansion units”, use the up/down arrow keys and select the item and press enter.
  • Page 16 Scan mode This value turns scanning on or off. To change this value, select “Scan mode” and press enter. An input box will appear. Select “On” or “Off” and hit enter. Power on scan Setting this value to “On” will enable scanning when the ServSwitch MultiVideo is powered on.
  • Page 17: Figure 5. Configure Computer Menu

    Figure 5. Configure computer menu The “Configure computer” menu allows you to assign unique names to each computer and change the keyboard and mouse type for each connected computer. Use the page up/down keys if there are more than 16 computers connected in the system.
  • Page 18 Save the changes when finished configuring each computer. The keyboard and mouse selections are: Keyboard choices Mouse choices ¾ ¾ PS/2 ¾ ¾ PS/2 wheel ¾ ¾ Serial 2-button ¾ ¾ USB-PC Serial 3-button ¾ USB-Sun ¾ Apple* ¾ Sun* * Available on Ultra MultiVideo models only.
  • Page 19: Figure 6. Configure Overlay

    Figure 6. Configure overlay The “Configure overlay” menu is used to configure the color of the menus, the resolution of the video when no computer video is present, the screen saver type and time, the computer select window appearance, and the displayed computer label.
  • Page 20 The choices are: ¾ 1640 x 480 @ 60Hz ¾ 640 x 480 @ 72Hz ¾ 640 x 480 @ 75Hz ¾ MAC1* 640 x 480 @ 67Hz ¾ MAC2* 832 x 624 @ 75HZ ¾ SUN1* 1152 x 900 @ 66Hz ¾...
  • Page 21 Background color To change the background color, select “Background color” and press enter. A color selection box will display showing the available background colors. Use the arrow keys to select either a solid or transparent color and press enter. The default background color is Transparent blue. The choices are: Solid colors Transparent colors...
  • Page 22 Position This item sets the position of the computer label window on the display screen. This position is maintained at all screen resolutions. To change the position, select “Position” and press enter. The overlay page will disappear and a label box will display. Use the arrow keys to move the label box anywhere on the screen.
  • Page 23: Figure 7. Configure Security Menu

    Figure 7. Configure security menu The “Configure security” menu allows for setting a configuration password and an access password. The configuration password restricts access to the configuration menus and the access password limits access to the connected computers. Configuration password To assign a “Configuration password”, select it from the “Configure security”...
  • Page 24 Logging off the system To log off the system and lock the keyboard enter <Ctrl> and the L key to disconnect from the switch. To gain access to the connected computers, an access password must be entered if one has been assigned. Resetting the passwords The passwords can be reset if they are ever forgotten.
  • Page 25: Organizing The System

    INSTALLATION Organizing the system It is recommended that before any ServSwitch MultiVideo configuration or cable connections be made, plan how the system will be laid out, the placement of the CPUs, the placement of the ServSwitch MultiVideo, and the placement of the monitors. Take into consideration the cable lengths needed to connect to the KVM station, each CPU, and each monitor.
  • Page 26: Connecting The Computers

    The green POWER LED will turn on and the power-on diagnostic will run. Wait until the SELECT 1 LED on the front panel lights before entering any configuration or switching commands. This assures that the internal diagnostics have completed. If, for any reason, you need to cycle power on a unit, turn the power off and wait 10 seconds before re-applying power.
  • Page 27: Figure 8. Sw0402A Unit Installation

    When all needed CPU ports have been pre-configured, the computers can be connected. Perform the following for each computer to be connected: (Refer to the Troubleshooting section if needed and Figure 8 for a example of a single unit installation) Steps 1.
  • Page 28: Installation - Cascading Units

    Installation – Cascading units The ServSwitch MultiVideo units can be cascaded together to expand the number of computers that can be accessed from the KVM station. When cascading units, one unit becomes the “Master” unit and all others are “Slave” units. Each computer and video port on the master unit can be connected to a Slave units’...
  • Page 29: Connecting "Slave" Units

    Connecting “Slave” units To properly install the Slave units, follow the below steps. Step: (Refer to Figure 9) 1. Connect the KVM stations keyboard, monitor, and mouse to the master units KVM connector using the appropriate KVM cable. 2. Connect CPU port #1 and the video ports on the master unit to the KVM connector and video ports on Slave unit #1 using a DB25 to DB25 expansion cable.
  • Page 30: Figure 9. Cascading Units

    Issue the “Set mode” command (Ctrl,Mnn,[Enter]) Example: if the mouse type is a serial 2 button mouse, the command would be Ctrl,M7,[Enter] Issue the “Keep” command to save the new values (Ctrl,K,[Enter]) Perform steps a through e for each CPU port that needs the default keyboard and mouse changed to a different type.
  • Page 31: Selecting A Computer From The Front Panel

    Selecting a computer through the RS232 port Selecting a computer can be done through the RS232 port if needed. Contact Black Box for details. Reset to factory defaults To reset the ServSwitch MultiVideo to the original factory default settings, first, power down the unit, press and hold the –...
  • Page 32: Firmware Update

    SERIAL PORT Serial Port (RS232) The RS232 serial port on the rear panel is used for sending switching commands from a stand-alone computer or terminal or to load flash firmware upgrades to the unit. A serial cable and an RJ to DB9 adapter are included with the unit.
  • Page 33 Hit the space bar to start programming the flash memory. The programming and verifying progress is indicated by sending periods. You should see the following message: ”Programming flash” ………………… ”Verifying flash” ………………… ”Verify successful” ”Hit enter to boot” Hit enter and the Unit will re-start with the new firmware. Hit the enter key to continue.
  • Page 34: Troubleshooting

    TROUBLESHOOTING TROUBLESHOOTING Computer does not boot, keyboard or mouse error received. ¾ Cable is loose, reseat cable and on PC hit F1 to continue or reboot computer. ¾ Wrong cable or keyboard and mouse cables reversed. ¾ Cable is defective; try using cable from another computer. ¾...
  • Page 35 PS/2 mouse gets out of sync ¾ Cabling was disturbed during mouse movement. Issue the null command once or twice to re-sync the mouse. Update mouse driver. Try using ctrl O command to recover if O/S is NT. ¾ Sun keyboard needs to be reset, with unit power on, disconnect and re- connect the sun keyboard.
  • Page 36 SAFETY Safety This ServSwitch MultiVideo KVM switch has been tested for conformance to safety regulations and requirements, and has been certified for international use. Like all electronic equipment, the ServSwitch MultiVideo should be used with care. To protect yourself from possible injury and to minimize the risk of damage to this Unit, read and follow these safety instructions.
  • Page 37: Safety And Emc Regulatory Statements

    Safety and EMC Regulatory Statements Safety Information Documentation reference symbol. If the product is marked with this symbol, refer to the product documentation to get more information about the product. WARNING A WARNING in the manual denotes a hazard that can cause injury or death.
  • Page 38 Informations concernant la sécurité Symbole de référence à la documentation. Si le produit est marqué de ce symbole, reportez-vous à la documentation du produit afin d’obtenir des informations plus détaillées. WARNING Dans la documentation, un WARNING indique un danger susceptible d’entraîner des dommages corporels ou la mort.
  • Page 39: Appendices

    APPENDICES Appendix A. Initial factory settings Setting Default value KVM keyboard/mouse type Mode 2 – PS/2 CPU keyboard/mouse type Mode 6 – PS/2 Scan time interval 5 seconds Power on scan Maximum ports Same as physical number of ports Expansion width Slave units Caps/Numlock/Scroll Numlock On...
  • Page 40: Appendix B1. Parts And Cables (Pc Model)

    Appendix B1. Parts and cables (PC model) Part number Description EHN283-nnnn* Coax VGA-PS/2 Kbd-PS/2 mouse to DB25M EHN151-nnnn * VGA-PS/2 Kbd-PS/2 mouse to DB25M EHN270-nnnn* Coax VGA-AT Kbd-Serial mouse to DB25 EHN052-nnnn* VGA-AT Kbd-Serial mouse to DB25M EHN283-nnnn* Coax VGA-PS/2 Kbd-PS/2 mouse to DB25M EHN151-nnnn* VGA-PS/2 Kbd-PS/2 mouse to DB25M EHN282-nnnn*...
  • Page 41: Appendix C. General Specifications

    Appendix C. General Specifications Dimensions Mini chassis 8.8 x 4.85 x 1.75 in 22.3 x 12.3 x 4.4 cm Slim chassis 16.7 x 4.85 x 1.75 in 42.4 x 12.3 x 4.4 cm Full chassis 16.7 x 4.85 x 3.50 in 42.4 x 12.3 x 8.9 cm Weight 2/4 port, Mini chassis...
  • Page 42: Appendix D. Rack Mount Instructions

    Appendix D. Rack mount instructions The ServSwitch MultiVideo can be mounted in a rack using the Rackmount kits from Black Box. The optional rack mount kit includes the following items: ¾ Two black anodized mounting brackets. ¾ Four 6-32 x 3/8” flat head mounting screws.
  • Page 43: Appendix F. Keyboard Mapping

    Appendix F. Keyboard mapping KEYBOARD MAPPING FROM PC TO APPLE AND SUN COMPUTERS PC 101/102 APPLE Left Control Left Control Left Control Left Alt Left Cloverleaf Left Diamond Right Alt/Alt Graph Right Option Alt Graph Right Control Power Key Power Key Left Control, then Left Control, then Stop + A...
  • Page 44: Appendix G. Video Distance Capability

    Appendix G. Video distance capability The table below shows the distances, resolution, and quality of video that can be expected with normal or coax cabling. This table applies to the MASTER unit only. There will be some degradation when units are chained together.
  • Page 45 NOTES MULTIVIDEO INSTALLATION AND OPERATIONS MANUAL...

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