Appendix B: Troubleshooting/Service/Warranty
Operational problems with the OmniaONE can sometimes be diagnosed using the RS-232 serial port located inside
the top cover of the unit (NOTE: This is not the rear panel "RS-232 MODEM" connector) and a common terminal
communications program. Detailed information about the Omnia's boot-up progress may be observed at this internal
RS-232 port, as well as viewing of any error messages that may be encountered. This chapter explains the various
boot up and error messages that may be encountered while troubleshooting the unit. We'll cover some basic
OmniaONE Multicast - Use and Operation Manual – Version 0.90
56