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Troubleshooting Guide - Whirlpool Top-Mount Refrigerator Use & Care Manual

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T
ROUBLESHOOTING
You can solve many common refrigerator problems easily, saving you the cost of a possible service
call. Try the suggestions below to see if you can solve your problem without outside help.
NOTE: The Index in the back of the book will help you locate the appropriate sections that are
referenced throughout this Troubleshooting Guide.
Your refrigerator will not operate
Check if ...
The power supply cord is unplugged.
A household fuse has blown or circuit breaker
has tripped.
The refrigerator control is turned to the
"OFF" position.
The refrigerator is defrosting.
The lights do not work
Check if ...
The power supply cord is unplugged.
A household fuse or circuit breaker has tripped.
A light bulb is loose in the socket.
A light bulb has burned out.
There is water in the defrost drain pan
Check if ...
The refrigerator is defrosting.
It is more humid than normal.
Water in the defrost pan is overflowing.
G
UIDE
Then ...
Firmly plug the cord into a live outlet with proper voltage.
Replace the fuse or reset the circuit.
Refer to the "Setting the controls" section.
Recheck to see if the refrigerator is operating in 30 minutes.
Your refrigerator will regularly run an automatic defrost cycle.
If it is still not running after checking the above items, call
an Authorized Whirlpool Service Center.
Then ...
Firmly plug the cord into a live outlet with proper voltage.
Replace the fuse or reset the circuit.
Turn the refrigerator control to OFF. Disconnect the
refrigerator from the electrical supply. Gently remove the
bulb and reinsert. Then reconnect the refrigerator to the
electrical supply and reset the refrigerator control.
Replace with an appliance bulb of the same wattage, size,
and shape. See the "Changing the light bulbs" section.
Then ...
The water will evaporate. It is normal for water to drip into
the defrost pan.
Expect that the water in the defrost pan will take longer to
evaporate. This is normal when it is hot or humid.
Check to make sure your refrigerator is level. (See the
"Leveling" section.) If it is still overflowing there is probably
something wrong with the refrigerator. Call an Authorized
Whirlpool Service Center.
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