Using Scanning Software Other Than Epson Scan Driver; Problems When Feeding Paper; The Paper Gets Dirty; Multiple Sheets Of Paper Are Fed - Epson DS-860 User Manual

DS-860 User's Guide
Windows XP:
Select Security Center.
Select Windows Firewall.
C
Select EEventManager Application from the list.
Epson Event Manager is installed with Document Capture Pro.
Windows 8.1/ Windows 8/ Windows 7:
Confirm that the check box for EEventManager Application is selected in the Allowed programs and features
list.
Windows Vista:
Click the Exceptions tab, and then confirm that the check box for EEventManager Application is selected in
the Program or port list.
Windows XP:
Click the Exceptions tab, and then confirm that the check box for EEventManager Application is selected in
the Programs and Services list.
D
Click OK.

Using scanning software other than Epson Scan driver

❏ If you are using any TWAIN-compliant programs, such as Adobe Photoshop Elements, make sure that the correct
product is selected as the Scanner or Source setting.
❏ If you cannot scan using any TWAIN-compliant scanning programs, such as Adobe Photoshop Elements,
uninstall the TWAIN-compliant scanning program and then reinstall it.
"Uninstalling Your Software" on page 36
&

Problems When Feeding Paper

The paper gets dirty

Clean the interior of the product.
"Cleaning inside the scanner" on page 38
&

Multiple sheets of paper are fed

❏ Make sure the page separation lever is lowered.
❏ If you load unsupported paper, the product may feed more than one sheet of paper at a time.
"Loading Documents" on page 14
&
Troubleshooting
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