Features Of The Amc; Placing Calls - Aastra Amc 3 User Manual

Android

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8 Features of the AMC

The following explains all call related services of your AMC.

General Availability of Features

Available in- and out-call features depend on your PBX; for some features

please consult your PBX documentation. More or less features than the ones

described below might be available in your speciﬁc case. Features displayed

by the AMC can be conﬁgured through the feature ﬁle and can hence even

vary on a per-user basis. The Feature ﬁle is downloaded when you start your

AMC the ﬁrst time. It can also be downloaded manually. There can be several

feature ﬁles available but only one is assigned per user.

Contacts Sorting

Sorting in the AMC is always done by Family name. This is not conﬁgurable

as might be the case in the native Contacts. The reason is that access to this

capability can differ widely.

Calls with the AMC can be made from within its screens and/or outside of them. This

depends on your Call Preference conﬁguration, refer to 12.6.To place a call using the

AMC, type in or select a number in the Contacts screen or Call List, and press the green

phone button. As soon as a call has been established, in-call features will become

available (in Wi-Fi and cellular networks with or without Packet Data). If a Wi-Fi or

Packet Data connection is available the AMCC will give feedback about the status of

the call(s). This feedback will be displayed as icons at the end of the status line of a

call.

Redial

A double touch of the green phone button will redial the last dialed number.

Call Setup Time

The call setup time when using the AMC is slightly longer than when using the

native application, because the call is set up via the call manager (AMCC) in

the enterprise network. If the AMC is registered over the cellular network the

call setup time is usually less then 10 seconds. If the phone does not have

access to data the call setup is done via DTMF which usual takes approx.

10-20 seconds.

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8 Features of the AMC

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