Troubleshooting - IBM 500 User Manual

When the batteries are about to be depleted, the UPS will sound
continuously to warn you to save open files and shut down your equipment
immediately
Note: All indicator lights are OFF when the UPS is not plugged into a live
ac outlet and is not turned ON.

Troubleshooting

For troubleshooting information, refer to the following table.
SYMPTOM
All indicator lights are off.
UPS does not provide
expected run time.
UPS alarm beeps. Runtime
is diminished. UPS 500:
Low Battery/Overload LED
lights and remains ON.
USB 675 USB: Overload
LED lights.
UPS alarm beeps. Runtime
is diminished. UPS 500:
Low Battery/Overload LED
blinks ON and OFF. UPS
675 USB: Battery LED
lights.
Maintaining the option
This UPS contains no user-serviceable parts.
PROBLEM
UPS is not plugged into a
live ac outlet.
Battery is not charged
enough or has been
depleted by frequent power
outages.
The Battery Backup/Surge
Protected Outlets are
overloaded.
The UPS batteries might
need to be replaced.
CORRECTION
Plug the UPS into a live ac
outlet. If power is not
present, be sure that the
building circuit breaker has
not been accidentally
turned off.
Allow the battery to charge
for 4-6 hours.
Remove some of the load
from the receptacles; then
run a UPS self-test by
pressing the Mute/Test
Button (UPS 675 USB only)
or by restarting the UPS.
Allow the battery to charge
for 12 hours; then run a
UPS self-test by pressing
the Mute/Test Button (UPS
675 USB only) or by
restarting the USB. If the
condition persists, contact
IBM to arrange battery
replacement.
Installation and user's guide
1-9