Understanding Display Messages - Samsung SCX-812x Series User Manual

Understanding display messages

Messages appear on the display screen to indicate the machine's status or
errors. Some error messages are shown with graphics to help you
troubleshoot problem. Refer to the tables below to understand the
messages and their meaning, and correct the problem, if necessary.
Messages and their explanations are listed in alphabetical order.
• If a message is not in the table, reboot the power and try the
printing job again. If the problem persists, call for service.
• When you call for service, provide the service representative with
the contents of display message.
• Some messages may not appear in the display depending on
options or models.
• [color] indicates the color of toner or imaging unit.
• [tray number] indicates the tray number.
• [media type] indicates the media type.
• [media size] indicates the paper size.
• [error number] indicates the error number.
Message Meaning
Actuator Fan There is a problem in
Failure [error the actuator fan.
number]:Please
open/close door.
Actuator Fan There is a problem in
Signal Failure the actuator fan.
[error
number]:Please
open/close door.
Actuator Motor There is a problem in
Failure [error the actuator motor.
number]:Please
open/close door.
Actuator Sensor There is a problem in
Failure [error the actuator sensor.
number]:Please
open/close door.
ADF System There is a problem in
Failure [error the dual automatic
number]:Call for document feeder.
service if the
problem persists.
Booklet maker There is a problem in
Error [error the booklet maker.
number]:Please
open/close door.
[color] Imaging There is a problem in
Unit Failure [error the imaging unit.
number]:Install
[color] imaging
unit again.
[color] Imaging There is a problem in
Unit Failure [error the imaging unit.
number]:Please
open/close door.
Suggested solutions
Open and close the front
door. If the problem
persists, call for service.
Open and close the front
door. If the problem
persists, call for service.
Open and close the front
door. If the problem
persists, call for service.
Open and close the front
door. If the problem
persists, call for service.
Turn the machine off and
back on again. If the
problem persists, call for
service.
Open and close the
booklet finisher front
door. If the problem
persists, call for service.
Reinstall the imaging
unit. If the problem
persists, call for service.
Open and close the front
door. If the problem
persists, call for service.
Troubleshooting_ 145
Message Meaning
[color] Imaging There is a problem in
Unit Failure [error the imaging unit.
number]:Turn off
then on.
[color] imaging The imaging unit you
unit is not have installed is not
compatible. Check for your machine.
user's guide.
[color] imaging The imaging unit is
unit is not not installed or the
installed. Install it. imaging unit is not
properly installed.
[color] imaging The imaging unit you
unit is not original have installed is not
Samsung. Check for your machine.
user's guide.
[color] imaging The charger of
unit requires imaging unit need to
charger's cleaning. clean after the
Clean the unit. specified number of
paper is printed out.
[color] LSU Unit There is a problem in
Failure [error the LSU (Laser
number]:Turn off Scanning Unit).
then on.
[color] toner There is a problem in
cartridge Failure the toner cartridge.
[error
number]:Install
[color] toner
cartridge again.
[color] toner The toner cartridge
cartridge Failure you have installed is
[error number]: not for your machine.
Install [color] toner
cartridge again.
Suggested solutions
Turn the machine off and
back on again. If the
problem persists, call for
service.
Install a
Samsung-genuine
imaging unit designed for
your machine (see
"Available supplies" on
page 160).
Install the imaging unit. If
it is already installed, try
to reinstall the imaging
unit. If the problem
persists, call for service.
Install a
Samsung-genuine
imaging unit, designed
for your machine (see
"Available supplies" on
page 160).
Clean the charger of
imaging unit (see
"Cleaning paper dust
stick and chargers of
imaging units" on
page 128).
Turn the machine off and
back on again. If the
problem persists, call for
service.
Reinstall the toner
cartridge. If the problem
persists, call for service.
Install a
Samsung-genuine toner
cartridge designed for
your machine (see
"Check the type of the
toner cartridge for your
machine (see "Supplies
and accessories" on
page 160)." on
page 126).