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Hand Held Products. Hand Held Products shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from the furnishing, performance, or use of this material.
The user may find the following booklet helpful: “Something About Interference.” This is available at FCC local regional offices. Hand Held Products, Inc. is not responsible for any radio or television interference caused by unauthorized modifications of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by Hand Held Products, Inc.
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Agency Compliance Statements This device meets or exceeds the requirements of all applicable standards organiza- tions for safe operation. However, as with any electrical equipment, the best way to ensure safe operation is to operate them according to the agency guidelines that follow. Please read these guidelines carefully before using your device.
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Nijverheidsweg 9-13 5627 BT Eindhoven The Netherlands Hand Held Products shall not be liable for use of our product with equipment (i.e., power supplies, personal computers, etc.) that is not CE marked and does not comply with the Low Voltage Directive.
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CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. The battery should be disposed of by a qualified recycler or hazardous materials handler. Do not incinerate the battery or dispose of the battery with general waste materials. NOTE: Any modifications to this device not expressly approved by Hand Held Products may void your authority to operate it.
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Required Safety Label Locations Scanner Compliance Label locations Item Number, Serial Number and Revision Information location...
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Base Compliance Label locations Item Number, Serial Number and Revision Information location...
Changing Bluetooth PIN Code........1-13 Out-of-Range Alarm............1-14 Duration................ 1-14 Alarm Sound Type ............1-14 Data Accumulation Mode........... 1-15 Beeper and LED Sequences and Their Meaning....1-15 3820 LED Sequences and Their Meaning ....1-15 2020 LED Sequences and Their Meaning ....1-15...
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Basic Operation of the Cordless System ......1-16 System Conditions ............1-17 Communication Between the Cordless System and the Host 1-18 Connecting the Base When Powered by Host (Keyboard Wedge)............1-18 Reading Techniques............1-20 Resetting the Standard Product Defaults ......1-20 Plug and Play ..............
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Chapter 4 - Data Editing Prefix/Suffix Overview............4-1 To Add a Prefix or Suffix: ..........4-2 To Clear One or All Prefixes or Suffixes:...... 4-3 To Add a Carriage Return Suffix to all Symbologies ..4-3 Prefix Selections............. 4-3 Suffix Selections ............4-4 Function Code Transmit..........
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UPC E0 and UPC E1 ............6-21 UPC E0 and UPC E1 Expand ........6-21 UPC E0 and UPC E1 Addenda Required ....6-21 UPC E0 and UPC E1 Addenda Separator....6-22 UPC E0 Check Digit ............ 6-22 UPC E0 Number System..........6-22 UPC E0 Addenda ............
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Code 49 ................6-36 Code 49 Message Length ..........6-36 Chapter 7 - Interface Keys Keyboard Function Relationships......... 7-1 Supported Interface Keys............7-3 Chapter 8 - Utilities To Add a Test Code I.D. Prefix to All Symbologies .... 8-1 Reset Image Scanner............. 8-1 Show Software Revision............
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Chapter 12 - Maintenance Maintenance................ 12-1 Cleaning the Image Scanner’s Window....... 12-1 Inspecting Cords and Connectors......... 12-1 Replacing the 2020 Interface Cable: ......12-2 Troubleshooting Base ............12-2 Chapter 13 - Customer Support Technical Assistance ............13-1 Online Technical Assistance ........13-2 For Further Information ..........
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Appendix B - Minimizing Bluetooth/ISM Band Network Activity Auto Reconnect Mode........... B-1 Maximum Link Attempts ..........B-2 Relink Time-Out............B-3 Bluetooth/ISM Network Activity Examples......B-3...
Getting Started The 3820 cordless image scanning system consists of one 2020 base and one 3820 Cordless Linear Image Scanner. Up to seven image scanners may be linked to one base. The 3820 marks a new performance level for hand held image scanners.
Cordless Base that supports the following interfaces: Keyboard wedge, TTL level 232, TTL level 232 serial wedge, IBM 4683, wand emulation, USB keyboard, USB HID, USB retail (IBM SurePOS) 2020-CBE Charge-Only Base 3820SR0C0BE Cordless Linear Image Scanner 1 - 2 2020/3820 User’s Guide...
About the Battery Use only the Li-ion battery packs provided by Hand Held Products. The use of any battery pack not sold by Hand Held Products will void your warranty and may result in damage to your unit. Power is supplied to the cordless image scanner by a rechargeable battery that is integrated in the image scanner handle.
Replace it after the battery is unable to hold an adequate charge. • If you are not sure if the battery or charger is working properly, send it to Hand Held Products or an authorized Hand Held Products, Inc. service center for inspection.
Using a slow charge rate draws less current (power) from the input power source when the battery is mostly discharged. Scan the appropriate barcode for your application. Default = Automatic . * Automatic Full Charge Rate Low Charge Rate Battery Charge Off 2020/3820 User’s Guide 1 - 5...
Image Scanner Modes The 3820 is capable of working in single image scanner mode, multiple image scanner mode, or with Bluetooth devices, other than the 2020 base. Unlinking the Image Scanner If the base has an image scanner linked to it, that image scanner must be unlinked before a new image scanner can be linked.
The locked link will be overridden; the broken or lost image scanner’s link with the base will be removed, and the new image scanner will be linked. Override Locked Image Scanner (Single Image Scanner) 2020/3820 User’s Guide 1 - 7...
“:3820:BT_NAM name .”, where name is the new image scanner name. If you wish to change the name of additional 3820s, re-link them one at a time and repeat the “:3820:BT_NAM name .” command for each image scanner. 1 - 8 2020/3820 User’s Guide...
(page 1-9 or on the Programming Chart inside the back cover of this manual). You may use Barcode Builder, which is included with Quick*View. You may download Quick*View from the Hand Held Products, Inc. website: www.handheld.com 2020/3820 User’s Guide 1 - 9...
For example, if the image scanner was in work group 1 linked to the first base, it will be placed in work group 1 in the second base with the associated settings. 1 - 10 2020/3820 User’s Guide...
You may then program the settings (e.g., beeper volume, prefix/suffix, data formatter) that your application requires. * Group 0 Group 1 Group 2 Group 3 Group 4 Group 5 Group 6 2020/3820 User’s Guide 1 - 11...
The following barcode defaults all of the work groups to the factory settings. Standard Product Default Settings: All Application Groups Menu Commands starting on page 10-6 list the standard product default settings for each of the commands (indicated by an asterisk (*) on the programming pages). 1 - 12 2020/3820 User’s Guide...
Using the Image Scanner with Bluetooth Devices The 3820 image scanner may be used either with the 2020 base or with other Bluetooth devices. Scanning the Non-Base Bluetooth Connection barcode below allows the image scanner to be used with other Bluetooth devices (e.g., PDA, PC - Bluetooth USB Adapter).
(0-7) barcode and the Save barcode on the Programming Chart inside the back cover of this manual. Default = 0. Set the sound type to fit your application. Base Alarm Type Image Scanner Alarm Type 1 - 14 2020/3820 User’s Guide...
Red, blinking 3 beeps Unsuccessful menu change 2020 LED Sequences and Their Meaning The base contains a red LED that indicates the status of the unit and verifies its communication with the host system and a green LED that indicates image scanner battery charge condition.
Base requests status from its Blink LED once (occurs approx. every 30 seconds) own Bluetooth radio Note: Charging only occurs with external power applied to the 2020 or 12 volt Host power. Charge Condition Charge Status Indicator (Green LED)
The image scanner re-links if the image scanner or the base have been reset or out of range. If the image scanner re-links, you will hear a single chirp when the re-linking process (uploading of the parameter table) is complete. 2020/3820 User’s Guide 1 - 17...
The following is an example of a keyboard wedge connection: 1. Turn off power to the terminal/computer. 1 - 18 2020/3820 User’s Guide...
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The image scanner’s battery is not charged when in this mode. Using the 9-volt, external power supply allows the image scanner’s battery to be charged, and no power is drawn from the host. 2020/3820 User’s Guide 1 - 19...
Note: Scanning this barcode also causes both the image scanner and the base to perform a reset and become unlinked. Refer to "Linking Image Scanner to Base" on page 1-6 for additional information. Standard Product Default Settings 1 - 20 2020/3820 User’s Guide...
(CR) and a line feed (LF) suffix, baud rate, and data format as indicated below. It also changes the trigger mode to manual. Option Setting Baud Rate 115,200 bps Data Format 8 data bits, no parity bit, 1 stop bit RS-232 Interface 2020/3820 User’s Guide 1 - 21...
Note: After scanning one of these codes, you must power cycle the cash register. IBM 4683 Port 5B Interface IBM 4683 Port 9B HHBCR-1 Interface IBM 4683 Port 9B HHBCR-2 Interface IBM 4683 Port 17 Interface 1 - 22 2020/3820 User’s Guide...
2. Program the base for the USB interface by scanning the appropriate programming barcode. 3. Verify the base operation by scanning a barcode from the Sample Symbols in the back of this manual. 2020/3820 User’s Guide 1 - 23...
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The image scanner’s battery is not charged when in this mode. Using the 9-volt, external power supply allows the image scanner’s battery to be charged, and no power is drawn from the host. 1 - 24 2020/3820 User’s Guide...
USB Macintosh Keyboard. Scanning these codes adds a CR and LF, along with selecting the terminal ID (USB PC Keyboard - 124, USB Macintosh Keyboard - 125, USB Japanese Keyboard (PC) - 134). USB Keyboard (PC) USB Keyboard (Mac) USB Japanese Keyboard (PC) 2020/3820 User’s Guide 1 - 25...
Scan the following code to program the 3820 to emulate a regular RS-232-based Com Port. If you are using a Microsoft® Windows® PC, you will need to download a driver from the Hand Held Products website (www.handheld.com The driver will use the next available Com Port number. Apple® Macintosh computers recognize the image scanner as a USB CDC class device and automatically uses a class driver.
Connecting the Base with Serial Wedge The 2020 uses TTL signal levels to wedge into an RS-232 serial network. Use only 2020 serial wedge cables to prevent damage to the base. Refer to Connecting the Base with RS-232 Serial Port on page 2-8 to set the baud rate and communications protocol.
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2-1. Make sure that all of the communication parameters match on all of the connected devices. Choosing Both sends scanned data to P1 and P2. Default = P1. * P1 Both P1 and P2 1 - 28 2020/3820 User’s Guide...
(before scanning Save), scan the Discard code on the Programming Chart, scan the Terminal ID barcode, scan the digits, and the Save code again. Note: The default interface for the 2020-5BE is Keyboard Wedge (Term ID = 003). Terminal ID Save Note: After scanning one of these codes, you must power cycle your computer.
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Wand Emulation (Code 39 Format) Wand Emulation (Same Code Format) * Default for 2020-5BE. **It is best to use the Plug and Play barcodes, beginning on page 1-25 to program these interfaces, rather than scanning the terminal ID listed in this table.
United States: @ | $ # { } [ ] = / ‘ \ < > ~ * United States Belgium Brazil Canada (French) Czech Republic Denmark Finland (Sweden) France Germany/Austria Greece Hungary Israel (Hebrew) 2 - 4 2020/3820 User’s Guide...
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Keyboard Country (continued) Italy Latin America Netherlands (Dutch) Norway Poland Portugal Romania Russia Slovakia Spain Sweden Switzerland (German) Turkey F Turkey Q U.K. 2020/3820 User’s Guide 2 - 5...
Please refer to the Hand Held Products website (www.handheld.com) for complete keyboard country support information and applicable interfaces. If you need to program a keyboard for a country other than one listed above, scan the Program Keyboard Country barcode below, then scan the numeric barcode(s) for the appropriate country from the inside back cover, then the Save barcode.
Turbo Mode. Default = Off Turbo Mode On * Turbo Mode Off Numeric Keypad Mode: Sends numeric characters as if entered from a numeric keypad. Default = Off Numeric Keypad Mode On * Numeric Keypad Mode Off 2020/3820 User’s Guide 2 - 7...
3. Plug the serial connector into the serial port on your computer. Tighten the two screws to secure the connector to the port. 4. Plug the power supply barrel connector to the base, and plug the power supply into the AC source. 2 - 8 2020/3820 User’s Guide...
Baud Rate sends the data from the image scanner to the terminal at the specified rate. The host terminal must be set for the same baud rate as the image scanner. Default = 115,200 . 1200 2400 4800 9600 19200 38400 57,600 * 115,200 2020/3820 User’s Guide 2 - 9...
CTS/RTS operates in mode 2. When this feature is turned Off , no data flow control is used. When Data Flow Control is turned On , the host device suspends transmission by 2 - 10 2020/3820 User’s Guide...
The <ESC> is a 1B in hex. A typical command string is y <ESC> x, where “y” is the application work group number, “<ESC> x” is the escape command, and the comma is the terminator, which is required. 2020/3820 User’s Guide 2 - 11...
If a time out occurs, the operator should check the host system to understand why a response to the image scanner was not received. Host ACK Enable Host ACK On * Host ACK Off 2 - 12 2020/3820 User’s Guide...
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2020 Host Escape Commands Command Action <ESC> a Indicate as if successful menu change made <ESC> b Indicate as if unsuccessful menu change made Illuminate green LED for 135 milliseconds (followed by at least 70 mSecs. <ESC> 1 dark time when multiple blinks) Illuminate green LED for two seconds (followed by at least 500 mSecs.
Code 128. The Code 39 Format barcode below sets the terminal ID to 61, and the Same Code Format barcode sets the terminal ID to 64. Code 39 Format Same Code Format 2 - 14 2020/3820 User’s Guide...
Default = 25 inches/second. * 25 Wand Emulation Polarity The Polarity can be sent as standard with black bars high, or reversed with white bars high. Default = Black High. * Black High White High 2020/3820 User’s Guide 2 - 15...
This transmits the data in smaller blocks to prevent buffer overflow. Default = 40. * 40 Wand Emulation Delay Between Blocks This sets the delay time between data blocks. Default = 50ms. * 50ms 150ms 500ms 2 - 16 2020/3820 User’s Guide...
The check character is the character which when Exclusive-OR’d with every preceding character of the message yields a result of 0x00 (00H). Default = Off. Wand Emulation Overall Checksum On * Wand Emulation Overall Checksum Off 2020/3820 User’s Guide 2 - 17...
Beeper - Good Read Off Beeper Volume – Good Read The beeper volume codes modify the volume of the beep the image scanner emits on a good read. Default = Medium. * Medium High 2020/3820 User’s Guide 3 - 1...
Short Beep LED – Good Read The LED indicator can be programmed On or Off in response to a good read. Default = On. *LED - Good Read On LED - Good Read Off 3 - 2 2020/3820 User’s Guide...
If you want to set your own length for the good read delay, scan the barcode below, then set the delay (from 0-30,000 milliseconds) by scanning digits from the inside back cover, then scanning Save . User-Specified Good Read Delay 2020/3820 User’s Guide 3 - 3...
Serial Trigger. When there is no activity within a specified time period, the image scanner enters low power mode. Scan the appropriate Image Scanner Power Time-Out barcode to change the time-out duration (in seconds). 3 - 4 2020/3820 User’s Guide...
“image scanner power time-out timer” is reset. If the image scanner is placed in the 2020 cradle and the battery is in the process of being charged, the image scanner will not go into power down mode.
Setting a reread delay protects against accidental rereads of the same barcode. Longer delays are effective in minimizing accidental rereads at POS (point of sale). Use shorter delays in applications where repetitive barcode scanning is required. Default = Medium. 3 - 6 2020/3820 User’s Guide...
If you want to set your own length for the reread delay, scan the barcode below, then set the delay (from 0-30,000 milliseconds) by scanning digits from the inside back cover, then scanning Save . User-Specified Reread Delay 2020/3820 User’s Guide 3 - 7...
Save. Default Centering = 40% for Left, 60% for Right. Centering On * Centering Off Left of Centering Window Right of Centering Window The figure below illustrates the percentage range from 1 to 100%. 100% 3 - 8 2020/3820 User’s Guide...
Sequence, page 3- 10). 2. Code I.D. On the Symbology Chart on page A-1, find the symbology to which you want to apply the output sequence format. Locate the Hex value for that symbol- 2020/3820 User’s Guide 3 - 9...
You would set up the sequence editor with the following command line: SEQBLK62999941FF6A999942FF69999943FF The breakdown of the command line is shown below: SEQBLKsequence editor start command code identifier for Code 39 9999 code length that must match for Code 39, 9999 = all lengths 2020/3820 User’s Guide 3 - 11...
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Code 93 0012 C - Code 93 sample length (11) plus CR suffix (1) = 12 start character match for Code 93, 43h = “C” termination string for third code 3 - 12 2020/3820 User’s Guide...
The “Off” barcode below is an example of this type of barcode. Note: If additional menuing is required, Video Reverse must be disabled to read the menu barcodes and then re-enabled after menuing is completed. Video Reverse On * Video Reverse Off 2020/3820 User’s Guide 3 - 13...
• Enter prefixes and suffixes in the order in which you want them to appear on the output. • When setting up for specific symbologies (as opposed to all symbologies), the specific symbology ID value counts as an added prefix or suffix character. 2020/3820 User’s Guide 4 - 1...
A-2, for the CR (carriage return). Step 5. Scan 0, D from the Programming Chart inside the back cover of this manual. Step 6. Scan Save, or scan Discard to exit without saving. 4 - 2 2020/3820 User’s Guide...
This action first clears all current suffixes, then programs a carriage return suffix for all symbologies. Add CR Suffix All Symbologies Prefix Selections Add Prefix Clear One Prefix Clear All Prefixes 2020/3820 User’s Guide 4 - 3...
Intercharacter, interfunction, and intermessage delays slow the transmission of data, increasing data integrity. Each delay is composed of a 5 millisecond step. You can program up to 99 steps (of 5 ms each) for a range of 0-495 ms. 4 - 4 2020/3820 User’s Guide...
Character to Trigger Delay To remove this delay, scan the Delay Length barcode, and set the number of steps to 0. Scan the SAVE barcode using the Programming Chart inside the back cover of this manual. 2020/3820 User’s Guide 4 - 5...
Intermessage Delay To remove this delay, scan the Intermessage Delay barcode, then set the number of steps to 0. Scan the SAVE barcode using the Programming Chart inside the back cover of this manual. 4 - 6 2020/3820 User’s Guide...
ID number for your PC. Scan three numeric barcodes on the inside back cover to program the image scanner for your terminal ID (you must enter 3 digits). For example, scan 0 0 3 for an AT wedge. 2020/3820 User’s Guide 5 - 1...
F3 Send up to but not including “ss” character (Search and Send) starting from current cursor position, leaving cursor pointing to “ss” character followed by “xx” key or function code. Syntax = F3ssxx (ss and xx both stand for the 5 - 2 2020/3820 User’s Guide...
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(xx stands for the hex value for an ASCII code, see ASCII Conversion Chart (Code Page 1252) on page A- FC Disables suppress filter and clear all suppressed characters. Syntax = FC. 2020/3820 User’s Guide 5 - 3...
ED Check to make sure there is a non-numeric ASCII character at the current cursor position. If character is numeric, format is aborted. Syntax = ED . Data Format Editor Enter Data Format * Default Data Format Clear One Data Format Clear All Data Formats Save Discard 5 - 4 2020/3820 User’s Guide...
The image scanner will scan the next barcode, formatting the data with the selected alternate format, then revert immediately to the primary format. Alternate Data Format 1 Alternate Data Format 2 Alternate Data Format 3 2020/3820 User’s Guide 5 - 5...
All Symbologies On code. If on the other hand, you want to decode only a particular symbology, scan All Symbologies Off followed by the On symbol for that particular symbology. All Symbologies On All Symbologies Off 2020/3820 User’s Guide 6 - 1...
Save barcodes on the Programming Chart inside the back cover of this manual. The minimum and maximum lengths and the defaults are included with the respective symbologies. 6 - 2 2020/3820 User’s Guide...
When Check Character is set to Validate and Transmit , the image scanner will only read Codabar barcodes printed with a check character, and will transmit this character at the end of the scanned data. 2020/3820 User’s Guide 6 - 3...
A12D D34A Select Require to prevent the image scanner from decoding a single “D” Codabar symbol without its companion. This selection has no effect on Codabar symbols without Stop/Start D characters. * Off Require 6 - 4 2020/3820 User’s Guide...
* On Code 39 Start/Stop Characters Start/Stop characters identify the leading and trailing ends of the barcode. You may either transmit, or not transmit Start/Stop characters. Default = Don’t Transmit. Transmit * Don’t Transmit 2020/3820 User’s Guide 6 - 5...
Scan the barcodes below to change the message length. Refer to Message Length on page 6-2 for additional information. Minimum and Maximum lengths = 0-48. Minimum Default = 0, Maximum Default = 48. Minimum Message Length Maximum Message Length 6 - 6 2020/3820 User’s Guide...
Default = Off. * Off Code 32 Pharmaceutical (PARAF) Code 32 Pharmaceutical is a form of the Code 39 symbology used by Italian pharmacies. This symbology is also known as PARAF. 2020/3820 User’s Guide 6 - 7...
%O o DEL %T Character pairs /M and /N decode as a minus sign and period respectively. Character pairs /P through /Y decode as 0 through 9. Full ASCII On * Full ASCII Off 6 - 8 2020/3820 User’s Guide...
< Default All Interleaved 2 of 5 Settings > Interleaved 2 of 5 * On Check Digit No Check Digit indicates that the image scanner reads and transmits barcode data with or without a check digit. 2020/3820 User’s Guide 6 - 9...
Scan the barcodes below to change the message length. Refer to Message Length on page 6-2 for additional information. Minimum and Maximum lengths = 2-80. Minimum Default = 4, Maximum Default = 80. Minimum Message Length Maximum Message Length 6 - 10 2020/3820 User’s Guide...
Page Mapping of Printed Bar Codes on page A-4, and scan the value and the SAVE barcode from the Programming Chart inside the back cover of this manual. The data characters should then appear properly. Code 93 Code Page 2020/3820 User’s Guide 6 - 11...
Code 11 * Off Check Digits Required This option sets whether 1 or 2 check digits are required with Code 11 barcodes. Default = Two Check Digits. One Check Digit * Two Check Digits 6 - 14 2020/3820 User’s Guide...
Page Mapping of Printed Bar Codes on page A-4, and scan the value and the SAVE barcode from the Programming Chart inside the back cover of this manual. The data characters should then appear properly. Code 128 Code Page 6 - 16 2020/3820 User’s Guide...
Original Telepen Output is selected, the image scanner reads symbols with start/ stop pattern 1 and decodes them as compressed numeric with optional full ASCII (start/stop pattern 2). Default = AIM Telepen Output. * AIM Telepen Output Original Telepen Output 2020/3820 User’s Guide 6 - 17...
UPC A * On UPC A Check Digit This selection allows you to specify whether the check digit should be transmitted at the end of the scanned data or not. Default = On. * On 6 - 18 2020/3820 User’s Guide...
* 5 Digit Addenda Off UPC A Addenda Required When Addenda Required is set to on, the image scanner will only read UPC A barcodes that have addenda. Default = Not Required. Required * Not Required 2020/3820 User’s Guide 6 - 19...
* On UPC-A/EAN-13 with Extended Coupon Code Use the following codes to enable or disable UPC-A and EAN-13 with Extended Coupon Code. Default = On. * On UPC E <Default All UPC E Settings> 6 - 20 2020/3820 User’s Guide...
UPC E0 and UPC E1 Addenda Required When Addenda Required is set to on, the image scanner will only read UPC E barcodes that have addenda. Default = Not Required. Required * Not Required 2020/3820 User’s Guide 6 - 21...
The numeric system digit of a U.P.C. symbol is normally transmitted at the beginning of the scanned data, but the unit can be programmed so it will not transmit it. Default = On. * On 6 - 22 2020/3820 User’s Guide...
EAN/JAN 13 * On EAN/JAN 13 Check Digit This selection allows you to specify whether the check digit should be transmitted at the end of the scanned data or not. Default = On. * On 2020/3820 User’s Guide 6 - 23...
EAN/JAN 13 Addenda Separator When this feature is on, there is a space between the data from the barcode and the data from the addenda. When turned off, there is no space. Default = On. * On 6 - 24 2020/3820 User’s Guide...
EAN/JAN 8 * On EAN/JAN 8 Check Digit This selection allows you to specify whether the check digit should be transmitted at the end of the scanned data or not. Default = On. * On 2020/3820 User’s Guide 6 - 25...
EAN/JAN 8 Addenda Separator When this feature is on, there is a space between the data from the barcode and the data from the addenda. When turned off, there is no space. Default = On. * On 6 - 26 2020/3820 User’s Guide...
When Check Character is set to Validate, but Don’t Transmit , the unit will only read MSI barcodes printed with the specified type check character, but will not transmit the check character with the scanned data. * Validate Type 10, but Don’t Transmit Validate Type 10 and Transmit 2020/3820 User’s Guide 6 - 27...
Scan the barcodes below to change the message length. Refer to Message Length on page 6-2 for additional information. Minimum and Maximum lengths = 4-48. Minimum Default = 4, Maximum Default = 48. Minimum Message Length Maximum Message Length 6 - 28 2020/3820 User’s Guide...
UCC/EAN-128 or GS1 DataBar+Composite symbol. EAN•UCC data carriers include UPC-A and UPC-E, EAN-13 and EAN-8, ITF-14, UCC/EAN-128, and EAN•UCC GS1 DataBar and Composites. If UCC/EAN-128 Emulation is selected, the AIM 6 - 30 2020/3820 User’s Guide...
Scan the barcodes below to change the message length. Refer to Message Length on page 6-2 for additional information. Minimum and Maximum lengths = 2-80. Minimum Default = 4, Maximum Default = 80. Minimum Message Length Maximum Message Length 2020/3820 User’s Guide 6 - 31...
Scan the barcodes below to change the message length. Refer to Message Length on page 6-2 for additional information. Minimum and Maximum lengths = 2-80. Minimum Default = 4, Maximum Default = 48. Minimum Message Length Maximum Message Length PosiCode <Default All PosiCode Settings> 6 - 32 2020/3820 User’s Guide...
Scan the barcodes below to change the message length. Refer to Message Length on page 6-2 for additional information. Minimum and Maximum lengths = 2-80. Minimum Default = 4, Maximum Default = 48. Minimum Message Length Maximum Message Length 2020/3820 User’s Guide 6 - 33...
Scan the barcodes below to change the message length. Refer to Message Length on page 6-2 for additional information. Minimum and Maximum lengths = 1-2048. Minimum Default = 1, Maximum Default = 2048. Minimum Message Length Maximum Message Length 6 - 34 2020/3820 User’s Guide...
Scan the barcodes below to change the message length. Refer to Message Length on page 6-2 for additional information. Minimum and Maximum lengths = 1-81. Minimum Default = 1, Maximum Default = 81. Minimum Message Length Maximum Message Length 6 - 36 2020/3820 User’s Guide...
The following Keyboard Function Code, Hex/ASCII Value, and Full ASCII “CTRL”+ relationships apply to all terminals that can be used with the image scanner. Refer to page 2-7 enable Control + ASCII mode. Function Code HEX/ASCII Value Full ASCII “CTRL” + 2020/3820 User’s Guide 7 - 1...
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The following chart indicates the equivalents of these five characters for different countries. Country Codes United States Belgium < Scandinavia < France Germany à Italy Switzerland < United Kingdom ¢ Denmark Norway Spain 7 - 2 2020/3820 User’s Guide...
Insert Insert Escape Escape Reserved Error Reset Home Home Home Print Print Back Space Back Space Back Space Back Tab Back Tab Backfield/Back Tab Reserved * IBM 3191/92, 3471/72, 3196/97, 3476/77, Telex (all models) 2020/3820 User’s Guide 7 - 3...
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Reserved Print Print Back Space Back Space Back Tab Back Field Reserved Home * IBM 3196/97, 3476/77, 3191/92, 3471/72, Memorex Telex (all models) with 102 key keyboards ** Memorex Telex with 88 key keyboards 7 - 4 2020/3820 User’s Guide...
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New Line New Line New Line New Line Delete New Line New Line New Line Insert Escape Escape Escape Insert Insert Home Print Back Space Back Space Back Space Back Tab Back Tab Back Tab 2020/3820 User’s Guide 7 - 5...
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Supported Interface Keys Apple Mac/iMac ASCII Supported Keys Reserved Enter/Numpad Enter CAPS ALT make ALT break CNTRL make CNTRL break RETURN APPLE make APPLE break RETURN Ins Help Home Prnt Scrn BACKSPACE LSHIFT TAB BACKSPACE 7 - 6 2020/3820 User’s Guide...
Scan the barcode below to output the current software revision, unit serial number, and other product information for both the image scanner and base. Show Revision Show Data Format Scan the barcode below to show current data format settings. Data Format Settings 2020/3820 User’s Guide 8 - 1...
Standard Product Default Settings: Current Application Group barcode below. Menu Commands starting on page 10-6 list the factory default settings for each of the commands (indicated by an asterisk (*) on the programming pages). 8 - 2 2020/3820 User’s Guide...
Note: If you download new software into a unit, the user-programmed parameters are retained. If you need to discard user-programmed settings, scan the Standard Product Default Settings barcode (see Resetting the Standard Product Default Settings: Current Application Work Group on page 8-2). 2020/3820 User’s Guide 8 - 3...
You can modify the image settings and save the image settings to an INI file, which can be loaded later to capture new images. Imaging also lets you preview the images continuously captured by the imager. 2020/3820 User’s Guide 9 - 1...
Installing Visual Xpress from the Web 1. Access the Hand Held Products web site at www.handheld.com. 2. Click in the Quick Search text box and enter Visual Xpress. 3. Click on Search Now. 4. Click on the entry for Visual Xpress.
The serial programming commands can be used in place of the programming barcodes. Both the serial commands and the programming barcodes will program the 2020. For complete descriptions and examples of each serial programming command, refer to the corresponding programming barcode in this manual.
Data Field Usage When a query is used in place of the Data field, the query applies only to the specific command identified by the Tag and SubTag fields. 10 - 2 2020/3820 User’s Guide...
(CBRENA) is 1, or on. Example #3: What is the device’s current setting for Codabar Coding Enable? Enter: cbrena?. Response: CBRENA1[ACK] This response indicates that the device’s Codabar Coding Enable (CBRENA) is set to 1, or on. 2020/3820 User’s Guide 10 - 3...
The image scanner scans until a barcode has been read, until the deactivate command is sent, or until the serial time-out has been reached (see Read Time- Out (Serial Trigger Mode) on page 3-4 for a description, and the serial com- mand on page 10-11). 10 - 4 2020/3820 User’s Guide...
The following barcode defaults all of the work groups to the factory settings. Standard Product Default Settings: All Application Groups Menu Commands starting on page 10-6 list the standard product default settings for each of the commands (indicated by an asterisk (*) on the programming pages). 2020/3820 User’s Guide 10 - 5...
Default - Current Work Group DEFALT 1-12 Group Standard Product Defaults: All Application Work Default - All Work Groups PAPDFT 1-12 Groups Non-Base Bluetooth Non-Base BT Connection BT_DNG5 1-13 Connection Bluetooth PIN Code Bluetooth PIN BT_PIN 1-13 10 - 6 2020/3820 User’s Guide...
Up to 95% non-condensing Operational after 50 drops from 6 feet Mechanical Drop (1.8 m) to concrete Vibration Withstands 5G peak from 22 to 300 Hz ESD Sensitivity 15 kV to any external surface Sealant Rating IP41 2020/3820 User’s Guide 11 - 1...
15 mil Code 39 1 in (2.5 cm) 28 in (71 cm) 20 mil Code 39 1 in (2.5 cm) 36 in (91 cm) 55 mil Code 39 4 in (10.2 cm) 44 in (112 cm) 2020/3820 User’s Guide 11 - 3...
Inspect the base’s interface cable and connector for wear or other signs of damage. A badly worn cable or damaged connector may interfere with image scanner operation. Contact your Hand Held Products distributor for information about cable replacement. Cable replacement instructions are on page 12-2.
Replacing the 2020 Interface Cable: 1. Turn the power to the host system OFF. 2. Disconnect the base’s cable from the terminal or computer. 3. Turn the base upside down. 4. Pull the connector out while maintaining pressure on the connector release clip.
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Chapter • The base may not be programmed to output your barcode data properly. For example, you scan “12345” and the host displays “A12345B.” Reprogram the base with the proper symbology selections. See Chapter 2020/3820 User’s Guide 12 - 3...
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Default Settings: Current Application Work Group on page 10-5. Troubleshooting the Cordless System The image scanner must be linked to the base for the system to work properly. See "Linking Image Scanner to Base" on page 1-6. 12 - 4 2020/3820 User’s Guide...
Customer Support Technical Assistance If you need assistance installing or troubleshooting, please call your Distributor or the nearest Hand Held Products technical support office: North America/Canada Telephone: (800) 782-4263 Fax number: (315) 554-6705 E-mail: natechsupport@handheld.com Latin America Telephone: (803) 835-8000 Telephone: (800) 782-4263 E-mail: latechsupport@handheld.com...
Hand Held Products provides service for all its products through service centers throughout the world. To obtain warranty or non-warranty service, return the unit to Hand Held Products (postage paid) with a copy of the dated purchase record attached. Contact the appropriate location below to obtain a Return Material Authorization number (RMA #) before returning the product.
(C) static electricity or electro-static discharge, (D) operation under conditions beyond the specified operating parameters, or (E) repair or service of the product by anyone other than Hand Held Products or its authorized representatives. This warranty shall extend from the time of shipment for the duration published by Hand Held Products for the product at the time of purchase ("Warranty...
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Hand Held Products, Inc. extends these warranties only to the first end- users of the products. These warranties are nontransferable. The limited duration of the warranty for the 2020 and 3820 is for three (3) years. The limited duration of the warranty for the image scanner battery is for one (1) year.
Note: Prefix/Suffix entries for specific symbologies override the universal (All Symbologies, 99) entry. Refer to Data Editing beginning on page 4-1 and Data Formatting beginning on page 5-1 for information about using Code ID and AIM ID. 2020/3820 User’s Guide A - 1...
ASCII Conversion Chart (Code Page 1252 Note: This table applies to U.S. style keyboards. Certain characters may differ depending on your Country Code/PC regional settings. Char Char Char Char ‘ “ & ‘ < > A - 2 2020/3820 User’s Guide...
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— · × ÷ ˜ ¸ Ø ø ™ ¹ Ù ù š Ú ú › » Û û œ ¼ Ü ü ½ Ý ý ž ¾ Þ þ Ÿ ¿ ß ÿ 2020/3820 User’s Guide A - 3...
ISO 2022 11 Swi Swiss Replacement Characters ISO 2022 11 UK British Replacement Characters ISO 2022 11 Dan Danish Replacement Characters ISO 2022 11 Nor Norwegian Replacement Characters ISO 2022 11 Spa Spanish Replacement Characters A - 4 2020/3820 User’s Guide...
Base reset Image scanner behaves No attempt to re-link (firmware upgrade as if out of range. made while base unit is or power cycle) powered off. Trigger must be pulled to initiate re- linking. 2020/3820 User’s Guide B - 1...
Scan the Maximum Link Attempts barcode, then scan the number of attempts for the setting (from 0-100) from the inside back cover. Scan Save to save the setting. Default = 0. Maximum Link Attempts B - 2 2020/3820 User’s Guide...
After one hour, the image scanner powers off and batch mode data is lost. Refer to Auto Reconnect Mode, page B-1, to review other events that can start the re-link process. 2020/3820 User’s Guide B - 3...
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3-4. The image scanner attempts to connect to the base unit every 15 seconds, measured from start of attempt to start of attempt. After one half hour, the image scanner powers off. B - 4 2020/3820 User’s Guide...
Programming Chart Discard Save Note: If you make an error while scanning the letters or digits (before scanning Save), scan Discard, scan the correct letters or digits, and Save.
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Hand Held Products, Inc. 700 Visions Drive P.O. Box 208 Skaneateles Falls, NY 13153-0208 3820-UG Rev B 7/07...