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Hand Held Products 2020 User Manual

2d cordless imaging system
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User's Guide
2020/4820/4820
i
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2D Cordless Imaging System

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Summary of Contents for Hand Held Products 2020

  • Page 1 User’s Guide 2020/4820/4820 ™ 2D Cordless Imaging System...
  • Page 2 Hand Held Products. Hand Held Products shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from the furnishing, performance, or use of this material.
  • Page 3 The user may find the following booklet helpful: “Something About Interference.” This is available at FCC local regional offices. Hand Held Products, Inc. is not responsible for any radio or television interference caused by unauthorized modifications of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by Hand Held Products, Inc.
  • Page 4 Agency Compliance Statements This device meets or exceeds the requirements of all applicable standards organiza- tions for safe operation. However, as with any electrical equipment, the best way to ensure safe operation is to operate them according to the agency guidelines that follow. Please read these guidelines carefully before using your device.
  • Page 5 Nijverheidsweg 9-13 5627 BT Eindhoven The Netherlands Hand Held Products shall not be liable for use of our product with equipment (i.e., power supplies, personal computers, etc.) that is not CE marked and does not comply with the Low Voltage Directive.
  • Page 6 Conforms to AS/NZS 3548. C-Tick number: N10410. Mexico Comision Federal de Telecomunicaciones Solids and Water Protection The 2020 and 4820 have ratings of IP41, immunity of foreign particles and dripping water. The 4820i has a rating of IP54, immunity of foreign particles and sprayed water.
  • Page 7 Required Safety Labels Scanner Compliance Label locations Item Number, Serial Number and Revision Information location...
  • Page 8 Base Compliance Label locations Item Number, Serial Number and Revision Information location...

  • Page 9: Table Of Contents

    Table of Contents Chapter 1 - Getting Started About This Manual ............... 1-1 Unpacking the System ............1-1 Image Scanner Models ............1-1 Cordless System: Main Components........1-2 About the Battery..............1-2 Proper Disposal of the Battery..........1-3 Connecting the Base ............. 1-3 Connecting the Base with USB........
  • Page 10 Base Charge Mode..............3-3 Beeper and LED Sequences and Meaning......3-4 Image Scanner LED Sequences and Meaning ....3-4 2020 LED Sequences and Meaning ....... 3-4 Image Scanner Modes............3-5 Unlinking the Image Scanner......... 3-5 Single Image Scanner Operation .......... 3-5 Locked Link Mode - Single Image Scanner ....
  • Page 11 Multiple Image Scanner Operation ........3-7 Image Scanner Name ............3-8 Image Scanner Report............3-10 Application Work Groups........... 3-10 Application Work Group Selection......3-11 Resetting the Standard Product Default Settings: All Application Work Groups .......... 3-12 Resetting the Standard Product Default Settings: Current Application Work Group........
  • Page 12 LED Power Level ..............4-9 Illumination Lights ............... 4-9 Aimer Delay................ 4-10 User-Specified Aimer Delay ........4-10 Aimer Mode................ 4-10 Centering................4-11 Decode Search Mode............4-13 Output Sequence Overview ..........4-14 Output Sequence Editor ..........4-16 Require Output Sequence..........4-16 Multiple Symbols ...............
  • Page 13 Chapter 6 - Data Formatting Data Format Editor Introduction........... 6-1 To Add a Data Format............ 6-1 Other Programming Selections ........6-2 Data Format Editor Commands........6-2 Data Format Editor............6-4 Data Formatter..............6-5 Alternate Data Formats ..........6-5 Chapter 7 - Symbologies All Symbologies ..............
  • Page 14 Matrix 2 of 5 ..............7-14 Matrix 2 of 5 Message Length ........7-15 Code 11 ................7-15 Check Digits Required ..........7-16 Code 11 Message Length ..........7-16 Code 128 ................7-16 ISBT 128 Concatenation ..........7-17 Code 128 Message Length ........... 7-17 Code 128 Code Page ............
  • Page 15 EAN/JAN-8 ................ 7-27 EAN/JAN-8 Check Digit..........7-28 EAN/JAN-8 Addenda........... 7-28 EAN/JAN-8 Addenda Required........7-29 EAN/JAN-8 Addenda Separator ........7-29 MSI ..................7-29 MSI Check Character ........... 7-30 MSI Message Length............ 7-30 Plessey Code ..............7-30 Plessey Message Length..........7-31 GS1 DataBar ..............7-31 GS1 DataBar Limited ............
  • Page 16 EAN•UCC Emulation ............7-40 TCIF Linked Code 39 (TLC39) ......... 7-41 Postal Codes ............... 7-41 4-CB (4-State Customer Barcode) ....... 7-41 ID-tag (UPU 4-State) ........... 7-41 Postnet ................7-42 Planet Code ..............7-42 British Post ..............7-43 Canadian Post............... 7-43 Kix (Netherlands) Post..........
  • Page 17 Chapter 9 - OCR Programming OCR Fonts ................9-1 OCR ..................9-1 U.S. Currency Font .............. 9-2 MICR E13 B Font ..............9-2 SEMI Font ................9-3 OCR Templates..............9-3 Creating an OCR Template ..........9-4 Stringing Together Multiple Formats (Creating “Or”...
  • Page 18 Imaging Default Commands ........12-21 Image Snap ..............12-21 Image Snap (continued) ..........12-22 OCR Selections ............12-24 Minimizing Bluetooth/ISM Band Network Activity 12-24 Chapter 13 - Product Specifications 4820 Product Specifications ..........13-1 4820i Product Specifications ..........13-2 2020 Product Specifications ..........13-3...
  • Page 19 Repairs ................14-1 Maintenance................ 14-1 Cleaning the Image Scanner’s Window ....... 14-1 Inspecting Cords and Connectors......... 14-1 Replacing the 2020 Interface Cable: ......14-2 Assembling the Battery Charge Sleeve Kit ......14-3 Troubleshooting Base ............14-4 Chapter 15 - Customer Support Product Service and Repair..........

  • Page 21: Chapter 1 - Getting Started

    4820/4820i. Product specifications, dimensions, warranty, and customer support information are also included. Hand Held Products barcode image scanners are factory programmed for the most common terminal and communications settings. If you need to change these settings, programming is accomplished by scanning the barcodes in this guide.

  • Page 22: Cordless System: Main Components

    About the Battery Use only the Li-ion battery packs provided by Hand Held Products. The use of any battery pack not sold by Hand Held Products will void your warranty and may result in damage to your unit. Power is supplied to the cordless image scanner by a rechargeable battery that is integrated in the image scanner handle.

  • Page 23: Proper Disposal Of The Battery

    Replace it after the battery is unable to hold an adequate charge. • If you are not sure if the battery or charger is working properly, send it to Hand Held Products or an authorized Hand Held Products service center for inspection.

  • Page 24: Connecting The Base With Usb

    For additional USB programming and technical information, refer to the Hand Held Products “USB Application Note,” available at www.handheld.com Connecting the Base with Keyboard Wedge 1. Turn off power and disconnect the keyboard cable from the back of the ter- minal/computer. 1 - 4 2020/4820/4820 i User’s Guide...
  • Page 25 4. Program the base for the keyboard wedge interface. See "Keyboard Wedge Connection" on page 2-1. 5. Verify the base operation by scanning a barcode from the Sample Symbols in the back of this manual. 2020/4820/4820 i User’s Guide 1 - 5...

  • Page 26: Connecting The Base With Rs-232 Serial Port

    4. Once the image scanner has been fully connected, power up the computer. Connecting the Base with RS-232 Wedge The 2020 uses TTL signal levels to wedge into an RS-232 serial network. Use only 2020 serial wedge cables to prevent damage to the base. Refer to...
  • Page 27 5. Plug the other serial connector into the host connection and tighten the two screws. 6. Plug the power supply to the base and plug into the AC source. 7. Once the base has been fully connected, power up the computer. 2020/4820/4820 i User’s Guide 1 - 7...

  • Page 28: Linking Image Scanner To Base

    (a green LED on the image scanner and an audible beep) after a barcode is scanned correctly and the base has acknowledged receiving the data. This is possible since the cordless system provides two-way communication between the image scanner and the base. 1 - 8 2020/4820/4820 i User’s Guide...
  • Page 29 If it cannot be determined that the data has been properly sent to the base, the image scanner issues an error indication. You must then check to see if the scanned data was received by the host system. 3) Base sends data to host 2020/4820/4820 i User’s Guide 1 - 9...

  • Page 30: Reading Techniques

    If the code being scanned is highly reflective (e.g., laminated), it may be necessary to tilt the code up 15° to 18° to prevent unwanted reflection. 1 - 10 2020/4820/4820 i User’s Guide...

  • Page 31: Chapter 2 - Programming The Interface

    The following Laptop Direct Connect barcode selects terminal ID 03, programs a carriage return (CR) suffix and turns on Emulate External Keyboard (page 2-13). Laptop Direct Connect with CR suffix 2020/4820/4820 i User’s Guide 2 - 1...

  • Page 32: Wand Emulation Plug & Play

    Programming the Interface - Terminal ID Method on page 2-7.) Wand Emulation Plug & Play (Code 39 Format) Wand Emulation Plug & Play Same Code 2 - 2 2020/4820/4820 i User’s Guide...

  • Page 33: Ibm 4683 Ports 5B, 9B, And 17 Interface

    * Suffixes programmed for Code 128 with IBM 4683 Port 5B, IBM 4683 Port 9B HHBCR-1, and IBM 4683 Port 17 Interfaces **Suffixes programmed for Code 128 with IBM 4683 Port 9 HHBCR-2 Interface 2020/4820/4820 i User’s Guide 2 - 3...

  • Page 34: Ibm Surepos

    Each barcode above also programs the following suffixes for each symbology: Symbology Suffix EAN 8 EAN 13 UPC A UPC E Code 39 00 0A 0B Interleaved 2 of 5 00 0D 0B Code 128 00 18 0B 2 - 4 2020/4820/4820 i User’s Guide...

  • Page 35: Usb Pc Or Macintosh Keyboard

    USB Japanese Keyboard (PC) USB HID Scan the following code to program the image scanner for USB HID barcode image scanners. Scanning this code changes the terminal ID to 131. USB HID Barcode Image 2020/4820/4820 i User’s Guide 2 - 5...

  • Page 36: Usb Com Port Emulation

    Scan the following code to program the image scanner to emulate a regular RS- 232-based Com Port. If you are using a Microsoft® Windows® PC, you will need to download a driver from the Hand Held Products website (www.handheld.com). The driver will use the next available Com Port number. Apple® Macintosh computers recognize the image scanner as a USB CDC class device and automatically uses a class driver.

  • Page 37: Serial Wedge

    Terminal ID barcode, scan the digits, and the Save code again. Note: The default interface is Keyboard Wedge (Term ID = 003). Terminal ID Save Note: After scanning one of these codes, you must power cycle your computer. 2020/4820/4820 i User’s Guide 2 - 7...

  • Page 38: Supported Terminals

    IBM Thinkpad 365, 755CV 003 * I/O 122 key 2676D, 2677C, 2677D 9271 Lee Data 98XX Series Olivetti M19, M200 Olivetti M240, M250, M290, M380, P500 RS-232 TTL Serial Wedge Silicon Graphics Indy, Indigoll 2 - 8 2020/4820/4820 i User’s Guide...
  • Page 39 Wand Emulation (Code 39 Format) Wand Emulation (Same Code Format) * Default for 2020-5B and 2020-5BE models **It is best to use the Plug and Play barcodes, beginning on page 2-1 to program these in- terfaces, rather than scanning the terminal ID listed in this table.

  • Page 40: Keyboard Country

    @ | $ # { } [ ] = / ‘ \ < > ~ * United States Belgium Brazil Canada (French) Czech Republic Denmark Finland (Sweden) France Germany/Austria Greece Hungary Israel (Hebrew) 2 - 10 2020/4820/4820 i User’s Guide...
  • Page 41 Keyboard Country (continued) Italy Latin America Netherlands (Dutch) Norway Poland Portugal Romania Russia Slovakia Spain Sweden Switzerland (German) 2020/4820/4820 i User’s Guide 2 - 11...

  • Page 42: Keyboard Style

    Turkey F Turkey Q U.K. Please refer to the Hand Held Products website (www.handheld.com) for complete keyboard country support information and applicable interfaces. If you need to program a keyboard for a country other than one listed above, scan the Program Keyboard Country barcode below, then scan the numeric barcode(s) for the appropriate country from the inside back cover, then the Save barcode.

  • Page 43: Keyboard Modifiers

    Control + ASCII Mode On: The image scanner sends key combinations for ASCII control characters for values 00-1F. Refer to Keyboard Function Relationships, page 10-1 for CTRL+ ASCII Values. Default = Off Control + ASCII Mode On * Control + ASCII Mode Off 2020/4820/4820 i User’s Guide 2 - 13...
  • Page 44 Automatic Direct Connect Mode: This selection can be used if you have an IBM AT style terminal and the system is dropping characters. Default = Off Automatic Direct Connect Mode On * Automatic Direct Connect Mode Off 2 - 14 2020/4820/4820 i User’s Guide...

  • Page 45: Rs-232 Baud Rate

    Baud Rate sends the data from the image scanner to the terminal at the specified rate. The host terminal must be set for the same baud rate as the image scanner. Default = 115,200. 1200 2400 4800 9600 19200 38400 57,600 * 115,200 2020/4820/4820 i User’s Guide 2 - 15...

  • Page 46: Rs-232 Word Length: Data Bits, Stop Bits, And

    7 Data, 2 Stop, Parity Even 7 Data, 2 Stop Parity None 7 Data, 2 Stop, Parity Odd 8 Data, 1 Stop, Parity Even * 8 Data, 1 Stop, Parity None 8 Data, 1 Stop, Parity Odd 2 - 16 2020/4820/4820 i User’s Guide...

  • Page 47: Rs-232 Receiver Time-Out

    XOFF was sent. Default = RTS/ CTS, XON/XOFF and ACK/NAK Off . RTS/CTS On * RTS/CTS Off XON/XOFF On * XON/OFF Off ACK/NAK On * ACK/NAK Off 2020/4820/4820 i User’s Guide 2 - 17...

  • Page 48: Host Ack Selection

    10 seconds. If a time out occurs, the operator should check the host system to understand why a response to the image scanner was not received. 2 - 18 2020/4820/4820 i User’s Guide...

  • Page 49: Host Ack Enable

    Host ACK Enable Host ACK On * Host ACK Off 2020/4820/4820 i User’s Guide 2 - 19...
  • Page 50 2020 Host Escape Commands Command Action <ESC> a Indicate as if successful menu change made <ESC> b Indicate as if unsuccessful menu change made Illuminate green LED for 135 milliseconds (followed by at least 70 mSecs. <ESC> 1 dark time when multiple blinks) Illuminate green LED for two seconds (followed by at least 500 mSecs.

  • Page 51: Wand Emulation

    Code Format barcode sets the terminal ID to 64. Default = Code 39 Format. Code 39 Format Same Code Format Wand Emulation Data Block Size This transmits the data in smaller blocks to prevent buffer overflow. Default = 40. * 40 2020/4820/4820 i User’s Guide 2 - 21...

  • Page 52: Wand Emulation Delay Between Blocks

    The check character is the character which when Exclusive-OR’d with every preceding character of the message yields a result of 0x00 (00H). Default = Off. Wand Emulation Overall Checksum On * Wand Emulation Overall Checksum Off 2 - 22 2020/4820/4820 i User’s Guide...

  • Page 53: Wand Emulation Transmission Rate

    Default = 25 inches/second. * 25 Wand Emulation Polarity The Polarity can be sent as standard with black bars high, or reversed with white spaces high. Default = Black High. * Black High White High 2020/4820/4820 i User’s Guide 2 - 23...

  • Page 54: Wand Emulation Idle

    When in Wand Emulation mode, you must set the image scanner’s idle state to match the idle state for the device to which the image scanner is connected. Default = Idle High . * Idle High Idle Low 2 - 24 2020/4820/4820 i User’s Guide...

  • Page 55: Chapter 3 - Basic System Operation

    (parameter menuing, visual indicator support, low battery indication), and data translation required for the host system. The RF communication module performs the data exchange between the image scanner and the base. 2020/4820/4820 i User’s Guide 3 - 1...

  • Page 56: System Conditions

    Once the radio connection is made, the image scanner produces a series of beeps while the data is being transferred to the base. 3 - 2 2020/4820/4820 i User’s Guide...

  • Page 57: Base Charge Mode

    12V host applications and only serves as a backup if the system goes down. Scan the appropriate barcode for your application. Default = Automatic . * Automatic Full Charge Rate Low Charge Rate Battery Charge Off 2020/4820/4820 i User’s Guide 3 - 3...

  • Page 58: Beeper And Led Sequences And Meaning

    Slow flash, 1 second on, 1 second off <30% charged Fast flash, 300 mSec on, 300 mSec off Note: Charging only occurs with external power applied to the 2020 or 12 volt host power. 3 - 4 2020/4820/4820 i User’s Guide...

  • Page 59: Image Scanner Modes

    Image Scanner Modes The 4820/4820i is capable of working in single image scanner mode, multiple image scanner mode, or with Bluetooth devices, other than the 2020 base. Unlinking the Image Scanner If the base has an image scanner linked to it, that image scanner must be unlinked before a new image scanner can be linked.

  • Page 60: Locked Link Mode - Single Image Scanner

    The locked link will be overridden; the broken or lost image scanner’s link with the base will be removed, and the new image scanner will be linked. Override Locked Image Scanner (Single Image Scanner) 3 - 6 2020/4820/4820 i User’s Guide...

  • Page 61: Multiple Image Scanner Operation

    To put the image scanner in multiple image scanner mode, scan the barcode below. Once you scan this barcode, the image scanner is unlinked from the base and must be placed into the base to re-link. Multiple Image Scanner 2020/4820/4820 i User’s Guide 3 - 7...

  • Page 62: Image Scanner Name

    If you wish to change the names of additional image scanners, re-link them one at a time and repeat the “:4820:BT_NAM name .” or “:4820i:BT_NAM name .” command for each image scanner. 3 - 8 2020/4820/4820 i User’s Guide...
  • Page 63 Save. Then scan the Reset barcode and wait for the scanner to re-link to the base before scanning the next barcode. Repeat that process for image scanner number 2, 3, 4 etc. Image Scanner Name 2020/4820/4820 i User’s Guide 3 - 9...

  • Page 64: Image Scanner Report

    You may use Barcode Builder, which is included with Quick*View. Refer to Quick*View on page 11-5 for instructions about downloading Quick*View from the Hand Held Products website: www.handheld.com Image Scanner Report Scan the barcode below to generate a report for the connected image scanners.

  • Page 65: Application Work Group Selection

    You may then program the settings (e.g., beeper volume, prefix/suffix, data formatter) that your application requires. * Group 0 Group 1 Group 2 Group 3 Group 4 Group 5 Group 6 2020/4820/4820 i User’s Guide 3 - 11...

  • Page 66: Resetting The Standard Product Default Settings: All Application Work Groups

    30 seconds of beeping while all image scanners are re-linked from the base and the settings are defaulted to * settings. The default interface is keyboard wedge and the default image scanner mode is single image scanner locked link mode. 3 - 12 2020/4820/4820 i User’s Guide...

  • Page 67: Using The Image Scanner With Bluetooth Devices

    Using the Image Scanner with Bluetooth Devices The image scanner can be used either with the 2020 base or with other Bluetooth devices. Scanning the Non-Base Bluetooth Connection barcode below allows the image scanner to be used with other Bluetooth devices (e.g., PDA, PC - Bluetooth USB Adapter).

  • Page 68: Out-Of-Range Alarm

    (0-7) barcode and the Save barcode on the Programming Chart inside the back cover of this manual. Default = 0. Set the sound type to fit your application. Base Alarm Type Image Scanner Alarm Type 3 - 14 2020/4820/4820 i User’s Guide...

  • Page 69: Data Accumulation Mode

    Data Accumulation Mode On * Data Accumulation Mode Off 2020/4820/4820 i User’s Guide 3 - 15...
  • Page 70 3 - 16 2020/4820/4820 i User’s Guide...

  • Page 71: Chapter 4 - Output

    Beeper - Good Read Off Beeper Volume – Good Read The beeper volume codes modify the volume of the beep the image scanner emits on a good read. Default = Medium. * Medium High 2020/4820/4820 i User’s Guide 4 - 1...

  • Page 72: Beeper Pitch - Good Read

    LED – Good Read The LED indicator can be programmed On or Off in response to a good read. Default = On. * LED - Good Read On LED - Good Read Off 4 - 2 2020/4820/4820 i User’s Guide...

  • Page 73: Number Of Beeps - Good Read

    If you want to set your own length for the good read delay, scan the barcode below, then set the delay (from 0-30,000 milliseconds) by scanning digits from the inside back cover, then scanning Save . User-Specified Good Read Delay 2020/4820/4820 i User’s Guide 4 - 3...

  • Page 74: Serial Trigger Modes

    Serial Trigger. When there is no activity within a specified time period, the image scanner enters low power mode. Scan the appropriate Image Scanner Power Time-Out barcode to change the time-out duration (in seconds). 4 - 4 2020/4820/4820 i User’s Guide...
  • Page 75 “image scanner power time-out timer” is reset. If the image scanner is placed in the 2020 cradle and the battery is in the process of being charged, the image scanner will not go into power down mode.

  • Page 76: Scan Stand Mode

    The LEDs are off until a barcode is presented to the image scanner, then the LEDs turn on automatically to read the code. If the light level in the room is not high enough, Presentation Mode may not work properly. Presentation Mode 4 - 6 2020/4820/4820 i User’s Guide...

  • Page 77: Presentation Led Behavior After Decode

    Scan the Hands Free Time-Out barcode, then scan the time-out duration (from 0-300,000 milliseconds) from the inside back cover, and Save . Default = 5,000 Hands Free Time-Out 2020/4820/4820 i User’s Guide 4 - 7...

  • Page 78: Reread Delay

    If you want to set your own length for the reread delay, scan the barcode below, then set the delay (from 0-30,000 milliseconds) by scanning digits from the inside back cover, then scanning Save . User-Specified Reread Delay 4 - 8 2020/4820/4820 i User’s Guide...

  • Page 79: Led Power Level

    However, if you want to turn just the lights off, scan the Lights Off barcode. Note: This setting does not affect the aimer light. The aiming light can be set using Aimer Mode (page 4-10). * Lights On Lights Off 2020/4820/4820 i User’s Guide 4 - 9...

  • Page 80: Aimer Delay

    Save. Delay Duration Aimer Mode This feature allows you to turn the aimer on and off. When the Interlaced barcode is scanned, the aimer is interlaced with the illumination LEDs. * Interlaced 4 - 10 2020/4820/4820 i User’s Guide...

  • Page 81: Centering

    640 by 480 pixels. 100% Bottom Default Center Left Right 100% 2020/4820/4820 i User’s Guide 4 - 11...
  • Page 82 Scan Save . Default Centering = 40% for Top and Left, 60% for Bottom and Right. Centering On * Centering Off Top of Centering Window Bottom of Centering Window Left of Centering Window Right of Centering Window 4 - 12 2020/4820/4820 i User’s Guide...

  • Page 83: Decode Search Mode

    This mode quickly reads all symbologies in any orientation. The Quick Omnidirectional mode may miss some off-center symbols, as well as larger Data Matrix and QR Code symbols. Quick Omnidirectional 2020/4820/4820 i User’s Guide 4 - 13...

  • Page 84: Output Sequence Overview

    Chart to read the alphanumeric combination that represents the ASCII characters. (99 is the Universal number, indicating all characters.) 5. End Output Sequence Editor Scan F F to enter an Output Sequence for an additional symbology, or Save to save your entries. 4 - 14 2020/4820/4820 i User’s Guide...
  • Page 85 Code 128 9999 code length that must match for Code 128, 9999 = all lengths start character match for Code 128, 42h = “B” termination string for second code 2020/4820/4820 i User’s Guide 4 - 15...

  • Page 86: Output Sequence Editor

    When it’s On/Not Required , the image scanner will attempt to get the output data to conform to an edited sequence, but if it cannot, the image scanner transmits all output data to the host device as is. 4 - 16 2020/4820/4820 i User’s Guide...

  • Page 87: Multiple Symbols

    With No Read turned On , the image scanner notifies you if a code cannot be read. If using a Quick*View Scan Data Window, an “NR” appears when a code cannot be read. If No Read is turned Off , the “NR” will not appear. * Off 2020/4820/4820 i User’s Guide 4 - 17...

  • Page 88: Print Weight

    Video Reverse must be disabled to read the menu barcodes and then re-enabled after menuing is completed. Note: Images downloaded from the unit will not be reversed. This is a setting for decoding only. * Off 4 - 18 2020/4820/4820 i User’s Guide...

  • Page 89: Working Orientation

    Default = Upright. Upright: Rotate Code Clockwise 90°: Upside Down: Rotate Code Counterclockwise 90°: * Upright Rotate Code Clockwise 90° (Rotate Image Scanner Counterclockwise) Upside Down Rotate Code Counterclockwise 90° (Rotate Image Scanner 2020/4820/4820 i User’s Guide 4 - 19...
  • Page 90 4 - 20 2020/4820/4820 i User’s Guide...

  • Page 91: Chapter 5 - Data Editing

    Step 1. Scan the Add Prefix or Add Suffix symbol (page 5-4). Step 2. Determine the 2 digit Hex value from the Symbology Chart (included in Symbology Chart, beginning on page A-1) for the symbology to 2020/4820/4820 i User’s Guide 5 - 1...
  • Page 92 A-6, for the CR (carriage return). Step 5. Scan 0, D from the Programming Chart inside the back cover of this manual. Step 6. Scan Save, or scan Discard to exit without saving. 5 - 2 2020/4820/4820 i User’s Guide...

  • Page 93: To Clear One Or All Prefixes Or Suffixes

    Scan the following barcode if you wish to add a carriage return suffix to all symbologies at once. This action first clears all current suffixes, then programs a carriage return suffix for all symbologies. Add CR Suffix All Symbologies 2020/4820/4820 i User’s Guide 5 - 3...

  • Page 94: Prefix Selections

    Supported Interface Keys starting page 10-3. When the image scanner is in keyboard wedge mode, the scan code is converted to a key code before it is transmitted. Default = Enable. * Enable Disable 5 - 4 2020/4820/4820 i User’s Guide...

  • Page 95: Intercharacter, Interfunction, And Intermessage Delays

    Intercharacter Delay To remove this delay, scan the Intercharacter Delay barcode, then set the number of steps to 0. Scan the SAVE barcode using the Programming Chart inside the back cover of this manual. 2020/4820/4820 i User’s Guide 5 - 5...

  • Page 96: User Specified Intercharacter Delay

    Interfunction Delay To remove this delay, scan the Interfunction Delay barcode, then set the number of steps to 0. Scan the SAVE barcode using the Programming Chart inside the back cover of this manual. 5 - 6 2020/4820/4820 i User’s Guide...

  • Page 97: Intermessage Delay

    Intermessage Delay To remove this delay, scan the Intermessage Delay barcode, then set the number of steps to 0. Scan the SAVE barcode using the Programming Chart inside the back cover of this manual. 2020/4820/4820 i User’s Guide 5 - 7...
  • Page 98 5 - 8 2020/4820/4820 i User’s Guide...

  • Page 99: Data Format Editor Introduction

    PC. Scan three numeric barcodes on the inside back cover to program the image scanner for your terminal ID (you must enter 3 digits). For example, scan 0 0 3 for an AT wedge. 2020/4820/4820 i User’s Guide 6 - 1...

  • Page 100: Other Programming Selections

    F3 Send up to but not including “ss” character (Search and Send) starting from current cursor position, leaving cursor pointing to “ss” character followed by “xx” key or function code. Syntax = F3ssxx (ss and xx both stand for the 6 - 2 2020/4820/4820 i User’s Guide...
  • Page 101 E4 Replaces up to 15 characters in the data string with user specified charac- ters. Replacement continues until the E5 command is encountered. Syn- tax = E4nnxx ...zz where nn is the total count of both 2020/4820/4820 i User’s Guide 6 - 3...

  • Page 102: Data Format Editor

    If character is numeric, format is aborted. Syntax = ED . Data Format Editor Enter Data Format * Default Data Format Clear One Data Format Clear All Data Formats Save Discard 6 - 4 2020/4820/4820 i User’s Guide...

  • Page 103: Data Formatter

    The image scanner will scan the next barcode, formatting the data with the selected alternate format, then revert immediately to the primary format. Alternate Data Format 1 Alternate Data Format 2 Alternate Data Format 3 2020/4820/4820 i User’s Guide 6 - 5...
  • Page 104 6 - 6 2020/4820/4820 i User’s Guide...

  • Page 105: All Symbologies

    EAN/JAN-8 • TCIF Linked Code 39 (TLC39) • EAN•UCC Composite Codes • Telepen • Interleaved 2 of 5 • UPC-A • UPC-A/EAN-13 with Extended • ID-tag (UPU 4-State) Coupon Code • Japanese Post 2020/4820/4820 i User’s Guide 7 - 1...

  • Page 106: Chapter 8 - Imaging Commands

    E - Exposure: This allows you to set the exposure time. Units are 127 microseconds. Exposure is used in Manual Style only. (Default = 7874) Range: 1 - 7874 2020/4820/4820 i User’s Guide 8 - 1...

  • Page 107: Image Ship - Imgshp

    An image is taken whenever the trigger of the image scanner is pressed, or when the Image Snap (IMGSNP) command is processed. The last image is always stored in memory. You may “ship” the image by using the IMGSHP command. 8 - 2 2020/4820/4820 i User’s Guide...

  • Page 108: Imgshp Modifiers

    Uncompressed binary (upper left to lower right, 1 pixel/bit, 0 padded end of line) Uncompressed grayscale (upper left to lower right, bitmap format) JPEG image (default) BMP format (lower right to upper left, uncompressed) 2020/4820/4820 i User’s Guide 8 - 3...
  • Page 109 The optimal setting for text images is 50K. Gamma correction off (default) Apply gamma correction for brightening typical document image Apply gamma correction factor n ( n = 0-1000) 8 - 4 2020/4820/4820 i User’s Guide...
  • Page 110 The smaller number of pixels shipped, the smaller the image. However, after a certain point, the image becomes unusable. ship every pixel (default) ship every 2nd pixel, both horizontally and vertically (default) ship every 3rd pixel, both horizontally and vertically 2020/4820/4820 i User’s Guide 8 - 5...

  • Page 111: Image Size Compatibility

    640x480 pixels, scan the Force VGA Resolution barcode. Refer to "Show Engine Revision" on page 11-1 for information on determining the engine in your unit. Default = Force VGA Resolution * Force VGA Resolution Native Resolution 8 - 6 2020/4820/4820 i User’s Guide...

  • Page 112: Intelligent Signature Capture - Imgbox

    If using this option, set the resolution to zero. D - Pixel Depth: Indicates the number of bits per pixel in the transmitted image. 8 bits per pixel, grayscale image 1 bit per pixel, black and white image 2020/4820/4820 i User’s Guide 8 - 7...
  • Page 113 In the example, the horizontal offset is 0.70 inches, resulting in a value for Y = 0.7/0.01 = 70. 8 - 8 2020/4820/4820 i User’s Guide...

  • Page 114: Rf Default Imaging Device

    11-2 to generate a report containing the port, work group, image scanner name, and address for each image scanner. Refer to "Image Scanner Name" on page 3-8 set a unique name for each image scanner. 2020/4820/4820 i User’s Guide 8 - 9...
  • Page 115 8 - 10 2020/4820/4820 i User’s Guide...

  • Page 116: Chapter 9 - Ocr Programming

    Note: OCR symbols can misread when scanned sideways or upside down. Use Working Orientation, page 4-19, if your OCR symbols will not usually be presented upright to the image scanner. Only one OCR symbology can be read at a time. 2020/4820/4820 i User’s Guide 9 - 1...

  • Page 117: U.s. Currency Font

    If you have created an OCR template, character combinations that fit the template can be scanned (see Creating an OCR Template, page 9-4). MICR E 13 B On 9 - 2 2020/4820/4820 i User’s Guide...

  • Page 118: Semi Font

    You can create a template for a single format, you can string together several formats, and you can create a template for a user-defined variable. These choices are described in detail below. 2020/4820/4820 i User’s Guide 9 - 3...

  • Page 119: Creating An Ocr Template

    OCR Programming Chart (after the Sample Codes in the back of this manual) to scan the characters for your template. Example: You need to read any combination of eight digits. The template would 9 - 4 2020/4820/4820 i User’s Guide...
  • Page 120 You may also need to put spaces in your template. Example: You need to read three digits, space, three specific characters (ABC), space, three digits. The template would be: ddd2041424320ddd hex code for a space 2020/4820/4820 i User’s Guide 9 - 5...

  • Page 121: Stringing Together Multiple Formats (Creating "Or" Statements)

    Scan d four times, scan l two times, then scan d two more times. Scan Save OCR Template (page 9-14). This would let you read either type of format, for example: 99028650 9902XZ50 You can string together as many templates as you need. 9 - 6 2020/4820/4820 i User’s Guide...

  • Page 122: Ocr User-Defined Variables

    Example: You need to read multiple rows of OCR-A data as shown below: 12345678 ABCDEFGH First, enable the OCR-A font. To read the first row of OCR data, you would program the following template: 2020/4820/4820 i User’s Guide 9 - 7...

  • Page 123: Ocr Check Character

    (If the check character is invalid, data is discarded.) For example, the following string could be scanned: 01234569 and the output would be: 0123456 9 - 8 2020/4820/4820 i User’s Guide...

  • Page 124: Ocr Modulo 10 Check Character

    (6 + 5 + 1 + 2 +3 + 5 + 1 + X) modulo 11 = 0 Since the result is zero, the message is considered to be valid, so the reader outputs the message: 6512351 2020/4820/4820 i User’s Guide 9 - 9...

  • Page 125: Weighting Options

    U.P.C. and Interleaved 2 of 5 (when a check digit is invoked). To apply this weighting scheme, set the OCR check character to “0123456789x3x1” or scan the following symbol: 3-1-3-1 Weighted Modulo 10 Check Character 9 - 10 2020/4820/4820 i User’s Guide...
  • Page 126 = (0 + 2 + 2 + (1 + 6) + 4 + (1 + 0) + 4) modulo 10 Since the result is zero, the message is considered to be valid, so the reader outputs the message: 012845 2020/4820/4820 i User’s Guide 9 - 11...

  • Page 127: Ocr Isbn Application Example

    “E.” Program the user-defined variable “h” to comprise the “P” and the yen symbol (represented by a backslash). 4. Scan the symbol below to set up three templates to handle the ISBN number, the three digit price field, and the four digit price field. 9 - 12 2020/4820/4820 i User’s Guide...

  • Page 128: Ocr Template Codes

    Enter User-Defined † Variable “h” † One or more two-digit numbers and Save are required after reading this programming symbol. Refer to the Programming Chart on the inside the back cover of this manual. 2020/4820/4820 i User’s Guide 9 - 13...
  • Page 129 Exit Selections Save OCR Template Discard OCR Template 9 - 14 2020/4820/4820 i User’s Guide...

  • Page 130: Chapter 10 - Interface Keys

    The following Keyboard Function Code, Hex/ASCII Value, and Full ASCII “CTRL”+ relationships apply to all terminals that can be used with the image scanner. Refer to page 2-13 enable Control + ASCII mode. Function Code HEX/ASCII Value Full ASCII “CTRL” + 2020/4820/4820 i User’s Guide 10 - 1...
  • Page 131 The following chart indicates the equivalents of these five characters for different countries. Country Codes United States Belgium < Scandinavia < France Germany à Italy Switzerland < United Kingdom ¢ Denmark Norway Spain 10 - 2 2020/4820/4820 i User’s Guide...

  • Page 132: Supported Interface Keys

    Insert Escape Escape Reserved Error Reset Home Home Home Print Print Back Space Back Space Back Space Back Tab Back Tab Backfield/Back Tab Reserved * IBM 3191/92, 3471/72, 3196/97, 3476/77, Telex (all models) 2020/4820/4820 i User’s Guide 10 - 3...
  • Page 133 Print Print Back Space Back Space Back Tab Back Field Reserved Home * IBM 3196/97, 3476/77, 3191/92, 3471/72, Memorex Telex (all models) with 102 key keyboards ** Memorex Telex with 88 key keyboards 10 - 4 2020/4820/4820 i User’s Guide...
  • Page 134 New Line New Line New Line Delete New Line New Line New Line Insert Escape Escape Escape Insert Insert Home Print Back Space Back Space Back Space Back Tab Back Tab Back Tab 2020/4820/4820 i User’s Guide 10 - 5...
  • Page 135 Supported Interface Keys Apple Mac/iMac ASCII Supported Keys Reserved Enter/Numpad Enter CAPS ALT make ALT break CNTRL make CNTRL break RETURN APPLE make APPLE break RETURN Ins Help Home Prnt Scrn BACKSPACE LSHIFT TAB BACKSPACE 10 - 6 2020/4820/4820 i User’s Guide...

  • Page 136: Chapter 11 - Utilities

    5100 engine, version 26 would return: ENGREVType: Revision: 26[ACK] Show Engine Revision Show Scan Driver Revision Scan the barcode below to output the scan driver revision. The scan driver controls image capture. Show Scan Driver Revision 2020/4820/4820 i User’s Guide 11 - 1...

  • Page 137: Show Software Revision

    "Menu Command Syntax" page 12-1. Image Scanner Report Image Scanner Address Scan the barcode below to determine the address of the image scanner you are using. Image Scanner Address 11 - 2 2020/4820/4820 i User’s Guide...

  • Page 138: Base Address

    Standard Product Default Settings: All Application Groups Menu Commands starting on page 12-5 list the standard product default settings for each of the commands (indicated by an asterisk (*) on the programming pages). 2020/4820/4820 i User’s Guide 11 - 3...

  • Page 139: Test Menu

    Scan Data lets you send serial commands to the image scanner and receive image scanner response that can be seen in the Scan Data window. The data displayed in the Scan Data window can either be saved in a file or printed. 11 - 4 2020/4820/4820 i User’s Guide...

  • Page 140: Installing Visual Xpress From The Web

    Imaging also lets you preview the images continuously captured by the image scanner. Installing Visual Xpress from the Web 1. Access the Hand Held Products web site at www.handheld.com. 2. Click in the Quick Search text box and enter Visual Xpress. 3. Click on Search Now.

  • Page 141: Installing Quick*View From The Web

    Installing Quick*View from the Web 1. Access the Hand Held Products web site at www.handheld.com. 2. Click on Search and enter Quick*View. 3. Click on Search. 4. Click on the entry for Software. Select Quick*View Software Utility. 5. When prompted, select Save, and save the files to the c:\windows\temp directory.

  • Page 142: Chapter 12 - Serial Programming Commands

    A 3 character case-insensitive field that identifies the desired menu command within the tag group. For example, the SubTag for the RS-232 baud rate is BAD. Data The new value for a menu setting, identified by the Tag and Sub- Tag. 2020/4820/4820 i User’s Guide 12 - 1...

  • Page 143: Query Commands

    (,) and only the SubTag and Data fields of the additional command are issued. If the additional command requires a different Tag field, the command is separated from previous commands by a semicolon (;). 12 - 2 2020/4820/4820 i User’s Guide...

  • Page 144: Responses

    (CBRENA) is 1, or on. Example #3: What is the device’s current setting for Codabar Coding Enable? Enter: cbrena?. Response: CBRENA1[ACK] This response indicates that the device’s Codabar Coding Enable (CBRENA) is set to 1, or on. 2020/4820/4820 i User’s Guide 12 - 3...

  • Page 145: Trigger Commands

    The image scanner scans until a barcode has been read, until the deactivate command is sent, or until the serial time-out has been reached (see "Read Time-Out (Serial Trigger Mode)" on page 4-4 for a description, and the serial command on page 12-9). 12 - 4 2020/4820/4820 i User’s Guide...

  • Page 146: Chapter 13 - Product Specifications

    -4° F to +95° F (-20° C to +35° C) Humidity Up to 95% non-condensing Operational after 50 drops from 6 feet Mechanical Drop (1.8 m) to concrete Vibration Withstands 5G peak from 22 to 300 Hz 2020/4820/4820 i User’s Guide 13 - 1...

  • Page 147: 4820I Product Specifications

    720 KBps Temperature Ranges: Operating 14° to 122° F (-10° to 50° C) Battery Charge 41° F to +104° F (5° C to +40° C) Storage* -40° to 158° F (-40° to 70° C) 13 - 2 2020/4820/4820 i User’s Guide...

  • Page 148: 2020 Product Specifications

    -40° F to +140° F (-40° C to +60° C) Humidity Up to 95% non-condensing Operational after 50 drops from 3.3 feet (1 m) to Mechanical Drop concrete Vibration Withstands 5G peak from 22 to 300 Hz 2020/4820/4820 i User’s Guide 13 - 3...
  • Page 149 ESD Sensitivity 15 kV to any external surface Sealant Rating IP41 13 - 4 2020/4820/4820 i User’s Guide...
  • Page 150 Standard Cable Pinouts Keyboard Wedge 2020/4820/4820 i User’s Guide 13 - 5...
  • Page 151 Standard Cable Pinouts Wand Emulation 13 - 6 2020/4820/4820 i User’s Guide...
  • Page 152 Standard Cable Pinouts Serial Output 2020/4820/4820 i User’s Guide 13 - 7...
  • Page 153 Standard Cable Pinouts 13 - 8 2020/4820/4820 i User’s Guide...

  • Page 154: Chapter 14 - Maintenance

    Inspect the base’s interface cable and connector for wear or other signs of damage. A badly worn cable or damaged connector may interfere with image scanner operation. Contact your Hand Held Products distributor for information about cable replacement. Cable replacement instructions are on page 14-2.

  • Page 155: Replacing The 2020 Interface Cable

    Replacing the 2020 Interface Cable: 1. Turn the power to the host system OFF. 2. Disconnect the base’s cable from the terminal or computer. 3. Turn the base upside down. 4. Pull the connector out while maintaining pressure on the connector release clip.

  • Page 156: Assembling The Battery Charge Sleeve Kit

    2. Peel the backing from the metal plate on the coiled tether and affix the metal plate to the back of the 2020 base. Note: For best adhesion, allow a 24 hour cure time before placing stress on the metal plate.

  • Page 157: Troubleshooting Base

    • The image scanner is correctly placed in the base. • There is external power or 12 volt host power. • Charge mode is turned on. (See "Base Charge Mode" on page 3-3) 14 - 4 2020/4820/4820 i User’s Guide...
  • Page 158 1. Scan the sample barcodes in the back of this manual. If the image scanner reads the sample barcodes, check that your barcode is readable. Verify that your barcode symbology is enabled (see Chapter 2020/4820/4820 i User’s Guide 14 - 5...
  • Page 159 2. If the image scanner still can’t read the sample barcodes, scan Symbologies on page 7-2. 14 - 6 2020/4820/4820 i User’s Guide...

  • Page 160: Chapter 15 - Customer Support

    Hand Held Products provides service for all its products through service centers throughout the world. To obtain warranty or non-warranty service, return the unit to Hand Held Products (postage paid) with a copy of the dated purchase record attached. Contact the appropriate location below to obtain a Return Material Authorization number (RMA #) before returning the product.

  • Page 161: Online Product Service And Repair Assistance

    Technical Assistance If you need assistance installing or troubleshooting, please call your Distributor or the nearest Hand Held Products technical support office: North America/Canada Telephone: (800) 782-4263, option 4 (8 a.m. to 6 p.m. EST) Fax number: (315) 685-4960 E-mail: natechsupport@handheld.com...

  • Page 162: Online Technical Assistance

    (C) static electricity or electro-static discharge, (D) operation under conditions beyond the specified operating parameters, or (E) repair or service of the product by anyone other than Hand Held Products or its authorized representatives. This warranty shall extend from the time of shipment for the duration published by Hand Held Products for the product at the time of purchase ("Warranty...
  • Page 163 Products, Inc. extends these warranties only to the first end-users of the products. These warranties are nontransferable. The limited duration of the warranty for the 2020 and 4820/4820i is for three (3) years. The limited duration of the warranty for the image scanner battery is for one (1) year.

  • Page 164: Appendix A - Reference Charts

    (0x64) Coupon Code ID-tag (UPU 4-State) N (0x4E) Interleaved 2 of 5 ]l m 0, 1, 3 e (0x65) Japanese Post J (0x4A) KIX (Netherlands) Post K (0x4B) Korea Post ? (0x3F) 2020/4820/4820 i User’s Guide A - 1...

  • Page 165: Straight 2 Of 5 Industrial (Three-Bar Start/Stop)

    0, 1, 2, 4 t (0x74) Trioptic Code = (0x3D) UCC/EAN-128 I (0x49) UPC-A c (0x63) UPC-A with Extended Coupon Code c (0x63) UPC-E E (0x45) VeriCode* v (0x76) * Only available by special order. A - 2 2020/4820/4820 i User’s Guide...
  • Page 166 Note: Prefix/Suffix entries for specific symbologies override the universal (All Symbologies, 99) entry. Refer to <Italics>Data Editing beginning on page 5-1 and <Italics>Data Formatting beginning on page 6-1 for information about using Code ID and AIM 2020/4820/4820 i User’s Guide A - 3...
  • Page 167 ASCII Conversion Chart (Code Page 1252 Note: This table applies to U.S. style keyboards. Certain characters may differ depending on your Country Code/PC regional settings. Char Char Char Char ‘ “ & ‘ < > A - 4 2020/4820/4820 i User’s Guide...
  • Page 168 · × ÷ ˜ ¸ Ø ø ™ ¹ Ù ù š Ú ú › » Û û œ ¼ Ü ü ½ Ý ý ž ¾ Þ þ Ÿ ¿ ß ÿ 2020/4820/4820 i User’s Guide A - 5...

  • Page 169: Code Page Mapping Of Printed Barcodes

    ISO 2022 11 Swi Swiss Replacement Characters ISO 2022 11 UK British Replacement Characters ISO 2022 11 Dan Danish Replacement Characters ISO 2022 11 Nor Norwegian Replacement Characters ISO 2022 11 Spa Spanish Replacement Characters A - 6 2020/4820/4820 i User’s Guide...

  • Page 170: Appendix B - Minimizing Bluetooth/Ism Band Network Activity

    Base reset Image scanner behaves No attempt to re-link (firmware upgrade as if out of range. made while base unit is or power cycle) powered off. Trigger must be pulled to initiate re- linking. 2020/4820/4820 i User’s Guide B - 1...

  • Page 171: Maximum Link Attempts

    Scan the Maximum Link Attempts barcode, then scan the number of attempts for the setting (from 0-100) from the inside back cover. Scan Save to save the setting. Default = 0. Maximum Link Attempts B - 2 2020/4820/4820 i User’s Guide...

  • Page 172: Relink Time-Out

    After one hour, the image scanner powers off and batch mode data is lost. Refer to Auto Reconnect Mode, page B-1, to review other events that can start the re-link process. 2020/4820/4820 i User’s Guide B - 3...
  • Page 173 4-4. The image scanner attempts to connect to the base unit every 15 seconds, measured from start of attempt to start of attempt. After one half hour, the image scanner powers off. B - 4 2020/4820/4820 i User’s Guide...
  • Page 175 Sample Symbols UPC-A Interleaved 2 of 5 0 123456 7890 Code 128 1234567890 EAN-13 Code 128 Code 39 9 780330 290951 Codabar BC321 Code 93 A13579B Straight 2 of 5 Industrial 123456-9$ 123456...
  • Page 176 Sample Symbols Matrix 2 of 5 GS1 DataBar 6543210 PDF417 (01)00123456789012 Postnet Car Registration Zip Code Code 49 Data Matrix 1234567890 QR Code Test Symbol Numbers 4-CB (4-State Customer Barcode) 01,234,567094,987654321,01234567891 ID-tag (UPU 4-State) J18CUSA8E6N062315014880T...

  • Page 177: Pdf417

    Sample Symbols Aztec Micro PDF417 Package Label MaxiCode Test Message OCR-B with Modulo 10 check character Test Message OCR-A with Modulo 36 check character...
  • Page 178 OCR Programming Chart Save Discard...
  • Page 179 Programming Chart...
  • Page 180 Programming Chart Save Discard Reset Note: If you make an error while scanning the letters or digits (before scanning Save), scan Discard, scan the correct letters or digits, and Save again.
  • Page 181 Hand Held Products, Inc. 700 Visions Drive P.O. Box 208 Skaneateles Falls, NY 13153-0208 4820-UG Rev C 7/07...

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