3Com Access Builder 7000 User Manual
3Com Access Builder 7000 User Manual

3Com Access Builder 7000 User Manual

Bridge/router module
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®
Part No. 980/000045/001
Published June 1996
A
B
CCESS
B
/R
RIDGE
U
G
SER
UIDE
7000
UILDER
M
OUTER
ODULE

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Summary of Contents for 3Com Access Builder 7000

  • Page 1 7000 CCESS UILDER RIDGE OUTER ODULE ® UIDE Part No. 980/000045/001 Published June 1996...
  • Page 2 Santa Clara, California 95052-8145 © 3Com Europe Ltd, 1996. All rights reserved. No part of this documentation may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without permission from 3Com Europe Ltd.
  • Page 3 MPORTANT AFETY NFORMATION WARNING: Warnings contain directions that you must follow for your personal safety. Follow all instructions carefully. Please read carefully and thoroughly the following information before installing the AccessBuilder 7000 Bridge/Router Module: Exceptional care must be taken during installation and removal of the module.
  • Page 4: Wichtige Sicherheitshinweise

    ICHTIGE ICHERHEITSHINWEISE ACHTUNG: Die Warnungen enthalten Anweisungen, die Sie zur eigenen Sicherheit zu befolgen haben. Lesen Sie bitte die folgenden Informationen sorgfältig durch, bevor Sie den AccessBuilder 7000 Bridge/Router Module einbauen: Auf besondere Vorsicht muß während des Ein- und Ausbaus des Einheits geachtet werden.
  • Page 5: L' Information De Sécurité Importante

    L’ INFORMATION DE ÉCURITÉ MPORTANTE AVERTISSEMENT: Les avertissements contiennent les instructions que vous devez suivre pour votre sécurité personnelle. Suivre toutes les instructions avec soin. Veuillez lire à fond l’information suivante avant d’installer le moyeu: Le soin exceptionnel doit être pris pendant l’installation et l’enlèvement du moyeu.
  • Page 7: Table Of Contents

    ONTENTS MPORTANT AFETY NFORMATION ICHTIGE ICHERHEITSHINWEISE L’ INFORMATION DE ÉCURITÉ MPORTANTE BOUT UIDE Introduction 1 How to Use This Guide 2 Conventions 3 Additional Safety Information 4 RIDGE OUTER ODULE Introduction 1-1 Benefits of ISDN 1-2 Using ISDN to Support Leased Line WAN Circuits 1-3 Principal Features 1-4 Typical Applications 1-5 Novell Network 1-5...
  • Page 8 NSTALLATION AND PERATION Overview 2-1 Installing The Module 2-2 BRI Bridge/Router Module 2-2 PRI Bridge/Router Module 2-2 Installation 2-2 Installing the Rear Card 2-4 Installing the Front Card 2-5 Connecting the Cables 2-6 ISDN Ports 2-6 LAN Ports 2-6 Manager 2-6 WAN Ports 2-7 Front Panel LEDs 2-8 BRI Bridge/Router 2-8...
  • Page 9 V.35/V.36 A-8 Management Port Cable Pin Assignments A-9 ECHNICAL UPPORT On-line Technical Services B-1 3Com Bulletin Board Service B-1 Access by Modem B-1 Access by ISDN B-2 World Wide Web Site B-2 Support from Your Network Supplier B-3 Support from 3Com B-4...
  • Page 10 NDEX IMITED ARRANTY FCC C LASS ERIFICATION TATEMENT...
  • Page 11: About This Guide

    BOUT UIDE Introduction This guide describes the features, installation and configuration of the AccessBuilder 7000 Bridge/Router Module. There are two versions of this module: AccessBuilder 7000 BRI Bridge/Router Module - 3C400080 AccessBuilder 7000 PRI Bridge/Router Module - 3C404085 These modules are installed and configured in the same way. The PRI Bridge/Router Module is not connected to ISDN directly however, but connects through the AccessBuilder 7000 PRI Interface Module.
  • Page 12: How To Use This Guide

    BOUT UIDE How to Use This Guide This table shows where to find specific information: If you are looking for information on: Turn to: The Bridge/Router Module’s features and typical Chapter 1 uses. Installation and descriptions of the front panel Chapter 2 LEDs and rear panel connectors.
  • Page 13: Conventions

    Conventions Conventions The icon conventions that are used throughout this guide are: Icon Type Description Information Note Information notes call attention to important features or instructions. Caution Cautions alert you to personal safety risk, system damage, or loss of data. Warning Warnings alert you to the risk of severe personal injury.
  • Page 14: Additional Safety Information

    If the module shows signs of a distinct change in performance. Do not spill food or liquids on the unit. If the unit gets wet, isolate the electrical supply and contact your 3Com reseller. Do not push any objects into the openings of the unit. Doing so can cause fire or electric shock by shorting out internal components.
  • Page 15 Additional Safety Information This unit contains a lithium battery which is attached to a microchip on the printed circuit board. The defective battery must be disposed of safely in-line with the manufacturers instructions. Interconnecting directly, or by way of other apparatus, to ports complying with SELV requirements may produce hazardous conditions on the network.
  • Page 16 BOUT UIDE...
  • Page 17: Bridge /Router Module

    RIDGE OUTER ODULE Introduction This chapter outlines the features and uses of the AccessBuilder 7000 Bridge/Router Module when installed in the AccessBuilder 7000 Access Concentrator chassis. There are two versions of the Bridge/Router Module: BRI Bridge Router Module – Connects directly to two Basic Rate ISDN lines (four ISDN channels) and has two WAN ports for connection to leased line services.
  • Page 18: Benefits Of Isdn

    1: B HAPTER RIDGE OUTER ODULE Typically, the Bridge/Router module is used to interconnect LANs running protocols such as Transmission Control Protocol/Internet Protocol (TCP/IP) or Novell Internetwork Packet Exchange (IPX). The module offers full LAN-to-LAN connectivity at speeds up to 64 Kilobits per second (Kbps) on each ISDN channel (128 Kbps in total) and up to 2 Megabits per second (Mbps) on the WAN port.
  • Page 19: Using Isdn To Support Leased Line Wan Circuits

    Introduction installation and rental of ISDN lines has dropped to the point where it is extremely attractive as regards cost and performance. Using ISDN to Support Leased Line WAN Circuits ISDN provides an ideal service to connect remote LANs. To be effective, the connecting bandwidth needed is at least 56 Kbps to achieve a realistic throughput.
  • Page 20: Principal Features

    1: B HAPTER RIDGE OUTER ODULE Principal Features The principal features of the Bridge/Router Module are: Easy to install, configure and support. BRI Bridge/Router Module – 2 x Basic Rate Interface ISDN, 2B+D port, supporting Basic Rate interface of two 64 Kbps channels (or possibly two 56 Kbps channels in the USA) and a 16 Kbps control channel.
  • Page 21: Typical Applications

    Typical Applications Typical Applications The Bridge/Router module is ideally suited for large central sites providing access for remote users to central site services over ISDN or leased lines. This section describes four of the most common applications of the Bridge/Router module using ISDN. All of these configurations can be carried out using the Quick Configuration option and no further configuration is necessary to make the unit operational.
  • Page 22 1: B HAPTER RIDGE OUTER ODULE When no data is being passed between the workstation and server, the Bridge/Router Module closes the ISDN connection and the units at each end of the link spoof the Novell IPX protocol so that both the workstation and server believe the connection is still valid.
  • Page 23: Ip Host On The Same Ip Network

    Typical Applications IP Host on the Same IP Network If your organization operates a TCP/IP network and needs to extend the IP network over geographically remote sites, it is possible to bridge the network using the Bridge/Router Module. It is only possible to bridge where both sites have the same network address and the devices are on the same subnet.
  • Page 24 1: B HAPTER RIDGE OUTER ODULE There are some issues about which you should be aware when implementing an IP bridging solution. Although calls to the remote site are only generated when data is addressed to a specific IP host or hosts (in our example, 191.100.100.100), any data that cannot be identified as local is also passed over the link while it is open.
  • Page 25: Ip Host On Another Ip Network

    Typical Applications IP Host on Another IP Network Most organizations using TCP/IP protocols on their network, choose to subnet remote sites or even to have them on different networks. This requires that connections to remote sites are routed rather than bridged. The advantage of routing over bridging is that calls to the remote site are only made when data is specifically addressed to a remote network.
  • Page 26: Internet Or Ppp Router

    1-10 1: B HAPTER RIDGE OUTER ODULE Internet or PPP Router Some small businesses need high-speed connections into the Internet or need to connect to large global networks used by larger organizations. When communicating with another AccessBuilder ISDN bridge/router, the unit uses FastConnect, its own proprietary high speed protocol.
  • Page 27: Multiple Connections From A Single Site

    Typical Applications 1-11 Multiple Connections from a Single Site In some instances it is likely that you will need to connect to Novell servers on one site, IP hosts on the same remote site or possibly a different remote site and a connection into the Internet. This can all be achieved by running the Quick Configuration several times until all the desired types of connection have been configured.
  • Page 28: Pack Contents Checklist

    Before you install your Bridge/Router Module, check the contents of the box against the pack contents checklist below. If any of the items have been damaged in transit or are missing, then contact the 3Com reseller from whom the equipment was purchased.
  • Page 29: Pre-Installation Requirements

    Pre-installation Requirements 1-13 Pre-installation Requirements Before you install the Bridge/Router Module into the AccessBuilder 7000 Access Concentrator chassis, check that the following requirements have been met: The AccessBuilder 7000 Access Concentrator must already be fitted with its power supply module(s) and the Management Controller Module if required.
  • Page 30 1-14 1: B HAPTER RIDGE OUTER ODULE...
  • Page 31: Installation And Operation

    NSTALLATION AND PERATION Overview This chapter describes how to install the AccessBuilder 7000 BRI Bridge/Router module and/or the AccessBuilder 7000 PRI Bridge/Router module into the AccessBuilder 7000 Access Concentrator chassis and how to read the LEDs on the module’s front panel. Ensure you read the safety information at the front of this guide before commencing installation of the AccessBuilder 7000 Bridge/Router Module.
  • Page 32: Installing The Module

    2: I HAPTER NSTALLATION AND PERATION Installing The Module Before installing the module, read the Safety Information at the front of this guide. BRI Bridge/Router Module The AccessBuilder 7000 BRI Bridge/Router Module is a two slot wide module and can be installed in any two adjacent free slots. The single width rear card is installed in the right-most slot of the two slots, when looking at the rear of the AccessBuilder 7000.
  • Page 33 Installing The Module No connecting cables are supplied with the Bridge/Router Module as standard. Check that you have suitable cables for any connections you want to make to any of the following ports: ISDN port (BRI Bridge/Router Module only). LAN port. WAN port Appendix A for cable pin-outs and types.
  • Page 34: Installing The Rear Card

    2: I HAPTER NSTALLATION AND PERATION Installing the Rear Card Figure 2-1 Installing The Rear Card 1 Locate the rear slot equivalent to the front slot into which you will install the front card. 2 Remove the metal blanking plate at the rear of the chassis and retain the screws.
  • Page 35: Installing The Front Card

    Installing The Module Installing the Front Card Figure 2-2 Example Of Installing A Front Card 1 Locate the front slot in the AccessBuilder 7000 chassis equivalent to the rear slot in which you have already installed the rear card. 2 Insert the front card into the slot ensuring that it is centered along the guide rails.
  • Page 36: Connecting The Cables

    2: I HAPTER NSTALLATION AND PERATION Connecting the Cables The ports on the rear panel are described below in order from top to bottom of the rear card. If you are using the PRI Bridge/Router Module, you do not connect to ISDN using the ISDN ports on the rear card.
  • Page 37: Wan Ports

    Refer to Appendix A for information about the WAN interface cables required. Suitable cables are available from your 3Com reseller as spare parts, refer to Appendix A for the required item part number.
  • Page 38: Front Panel Leds

    2: I HAPTER NSTALLATION AND PERATION Front Panel LEDs This section describes the Bridge/Router Module’ s LEDs. The LEDs are slightly different for the BRI Bridge/Router Module and the PRI Bridge/Router Module. Most of the LEDs can only be seen when the front door of the chassis is open.
  • Page 39: Pri Bridge/Router

    Front Panel LEDs PRI Bridge/Router CHAN 1 and 2 Channels 1 and 2 show the status of the two WAN ports, WAN1 and WAN2. When lit, the LED shows that WAN port is configured and up. When flashing, it shows that WAN port is configured and down. ISDN When lit shows that one or more ISDN channels are in use.
  • Page 40: Monitoring Isdn Line Usage

    2-10 2: I HAPTER NSTALLATION AND PERATION Monitoring ISDN Line Usage After you have first configured the module for use with ISDN, it is important to monitor ISDN line usage to ensure that the unit is working in the way you expect. Check the ISDN and CHANNEL LEDs to ensure that unexpected calls are not being made or that connections are not remaining open when you expect them to have closed.
  • Page 41: Setting Up A Wan Link

    Setting Up a WAN Link 2-11 Setting Up a WAN Link If you are using the Bridge/Router Module to connect to a remote site over a leased line link, the initial setup is very simple. 1 Before you power on the unit, connect an appropriate WAN cable to the WAN ports on the rear of the unit.
  • Page 42 2-12 2: I HAPTER NSTALLATION AND PERATION d If you are routing, edit the Port IP address to set it to UNNUMBERED or to a valid IP address for the WAN link. See the AccessBuilder ISDN Access Router Software Reference guide for more information about using numbered and unnumbered links.
  • Page 43: Troubleshooting

    ROUBLESHOOTING Troubleshooting Guide In this section we discuss the basic problems that can occur when using your Bridge/Router Module. If a problem continues to occur, contact your supplier for assistance. Management Problems Can not access the Bridge/Router Module’s Management System Ensure that the terminal is VT100 specification compliant.
  • Page 44: Power Led Does Not Light

    During normal operation the remaining unit LEDs should light and extinguish depending on the action being taken. If the LEDs fail to light in accordance with their function then contact your supplying 3Com reseller for advice. Bridge/Router Does not Connect to the Remote Device Check the connections between the Bridge/Router Module, the LAN and the ISDN line.
  • Page 45: Router

    RIDGE OUTER PECIFICATION ABLE SSIGNMENTS Specifications LAN Connector Interfaces 10Base2 via a coaxial connector. 10BaseT via an RJ45 connector socket for UTP. 10Base5 via an AUI connector. Only one LAN interface can be used at any one time. WAN Connector Interface Mini-SCSI female connector, configured to support one of: V.11 (X.21) for speeds up to 2.048 Mbps.
  • Page 46: Management Connector Interface

    A: B PPENDIX RIDGE OUTER PECIFICATION AND ABLE SSIGNMENTS Management Connector Interface 9-way D-type connector to RJ11 for use with a VT100 compliant terminal or PC. Local and remote terminal management. TCP/IP Telnet menu driven management interface for remote management. Software upgrades, enhancements and configurations downloadable from network attached terminal or PC.
  • Page 47: Approvals

    Approvals Approvals This product complies with the electro-magnetic compatibility (EMC) requirements of EN 55022 Class A and EN 50082 (susceptibility) as long as the following prerequisites are observed: The WAN port must be attached to a screened digital cable. The ISDN cable must be used in conjunction with a three turn ferrite. The product carries the CE certification mark to indicate conformance with the following EU directives: LVD (Low Voltage Directive (Safety) 73/23/EEC.
  • Page 48: Lan Port Pin Assignments

    A: B PPENDIX RIDGE OUTER PECIFICATION AND ABLE SSIGNMENTS LAN Port Pin Assignments AUI Cable The AUI port terminates with a 15-pin female connector which must be connected to a transceiver on a LAN using an AUI (drop) cable. This cable is not supplied with the unit.
  • Page 49: 10Baset Connecting Cable

    ISDN Port Cable Pin Assignments 10BaseT Connecting Cable The 10BaseT port terminates with an RJ45 connector which can be connected to the 10BaseT port on another device. The table below shows the pin-outs for a straight through cable. ISDN Port Cable Pin Assignments Basic Rate ISDN connections use the same cable as 10BaseT connections.
  • Page 50: Wan Port Cable Pin Assignments

    A: B PPENDIX RIDGE OUTER PECIFICATION AND ABLE SSIGNMENTS WAN Port Cable Pin Assignments X.21/V.11 The WAN port terminates with a 26-way miniature SCSI connector. The port can be configured to support V.11 signalling characteristics at data transfer rates up to 2.048 Mbps. The WAN port connecting cable is not supplied with the module.
  • Page 51: V.24/V.28

    WAN Port Cable Pin Assignments V.24/V.28 The WAN port terminates with a 26-way miniature SCSI connector. The port can be configured to support V.24 or V.28 signalling characteristics at data transfer rates up to 19.2 Kbps. The WAN port connecting cable is not supplied with the module. The following signalling characteristics should be observed when purchasing or fabricating a suitable cable.
  • Page 52: V.35/V.36

    A: B PPENDIX RIDGE OUTER PECIFICATION AND ABLE SSIGNMENTS V.35/V.36 The WAN port terminates with a 26-way miniature SCSI connector. The port can be configured to support V.36 signalling characteristics at data transfer rates up to 48 Kbps. The WAN port connecting cable is not supplied with the module.
  • Page 53: Management Port Cable Pin Assignments

    Management Port Cable Pin Assignments Management Port Cable Pin Assignments The manager port cable terminates with an RJ11 connector at one end and a 9-pin male/female D-type connector. The pin-out table below show the pin outs for this cable.
  • Page 54 A-10 A: B PPENDIX RIDGE OUTER PECIFICATION AND ABLE SSIGNMENTS...
  • Page 55: B Technical Support

    3Com provides easy access to technical support information through the variety of services described in this appendix. On-line Technical Services 3Com offers worldwide product support seven days a week, 24 hours a day, through the following on-line systems: 3Com Bulletin Board Service (3ComBBS)
  • Page 56: Access By Isdn

    56 Kbps. To access 3ComBBS using ISDN, dial the following number: (1) (408) 654-2703 World Wide Web Site Access the latest networking information on 3Com’s World Wide Web site by entering our URL into your Internet browser: http://www.3Com.com/ This service features news and information about 3Com products, customer service and support, 3Com’s latest news releases, selected...
  • Page 57: Support From Your Network Supplier

    Support from Your Network Supplier If additional assistance is required, contact your network supplier. Many suppliers are authorized 3Com service partners who are qualified to provide a variety of services, including network planning, installation, hardware maintenance, application training, and support services.
  • Page 58: Support From 3Com

    If you are unable to receive support from your network supplier, technical support contracts are available from 3Com. In the U.S. and Canada, call (800) 876-3266 for customer service. If you are outside the U.S. and Canada, contact your local 3Com sales office to find your authorized service provider: Country...
  • Page 59: Returning Products For Repair

    Returning Products for Repair Returning Products for Repair A product sent directly to 3Com for repair must first be assigned a Return Materials Authorization (RMA) number. A product sent to 3Com without an RMA number will be returned to the sender unopened, at the sender’s expense.
  • Page 60 B: T PPENDIX ECHNICAL UPPORT...
  • Page 61 NDEX Numerics 3Com Bulletin Board Service (3ComBBS) B-1 installation 2-2 3Com sales offices B-4 front card 2-5 prerequisites 1-13 rear card 2-4 ISDN connection 1-13 ALARM LED 2-8, 2-9 line usage 2-10 ALERT LED 2-8, 2-9 ports 2-6 ISDN LED 2-9...
  • Page 62 NDEX pack contents 1-12 ports 2-6 pre-installation requirements 1-13 PRI FOUND LED 2-9 push buttons 2-8, 2-9 PWR LED 2-8, 2-9 rear card installation 2-4 resetting the module 2-8, 2-9 returning products for repair B-5 RUN LED 2-8, 2-9 SRC MASTER LED 2-9 SRC SLAVE LED 2-9 technical support B-1 TEST LED 2-9...
  • Page 63 LIMITED WARRANTY HARDWARE: 3Com warrants its hardware products to be free from defects in workmanship and materials, under normal use and service, for the following lengths of time from the date of purchase from 3Com or its Authorized Reseller: Internetworking products...
  • Page 64 3COM SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMER'S OR ANY THIRD PERSON'S MISUSE, NEGLECT, IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO REPAIR OR MODIFY, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY ACCIDENT, FIRE, LIGHTNING, OR OTHER HAZARD.
  • Page 65 FCC CLASS A VERIFICATION STATEMENT This equipment has been tested with a class A computing device and has been found to comply with part 15 of FCC Rules. Operation in a residential area may cause unacceptable interference to radio and TV receptions requiring the operator to take whatever steps are necessary to correct the interference.

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