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Release Notes for 3Com
Release 1.4.0.14.3
February 29, 2008
Important Information ............................................................................................................................. 2
Updating the 3Com Asterisk Appliance to Release 1.4.0.14.3........................................................... 2
Supported Browsers ........................................................................................................................... 3
Fax Support......................................................................................................................................... 3
Saving Configuration Changes ........................................................................................................... 3
Calling Queues.................................................................................................................................... 4
Modifying Configuration Files.............................................................................................................. 5
Updating Your 3Com Asterisk Appliance Configuration ..................................................................... 5
Updating the Bootloader Image ...................................................................................................... 5
Updating the 3Com Asterisk Appliance Firmware Image ............................................................... 6
Updating the Telephone Image Files .............................................................................................. 8
Configuring Polycom Telephones ....................................................................................................... 9
Backing up and Restoring the 3Com Asterisk Appliance ................................................................. 10
Guidelines for Using the Bandwidth.com Service Provider .............................................................. 10
Problems Corrected in R1.4.0.14.3 ...................................................................................................... 14
Problems Corrected in R1.4.0.14.2 ...................................................................................................... 14
Known Anomalies for the 3Com Asterisk Appliance ............................................................................ 14
Documentation Comments ................................................................................................................... 16
Copyright © 2007-2008, 3Com Corporation. All Rights Reserved.
Unless otherwise indicated, 3Com registered trademarks are registered in the United States and may
be registered in other countries.
3Com and the 3Com logo are registered trademarks of 3Com Corporation.
Asterisk and Digium are registered trademarks and Asterisk Business Edition, AsteriskNOW,
AsteriskGUI, and Asterisk Appliance are trademarks of Digium, Inc.
Other brand and product names may be registered trademarks or trademarks of their respective
holders.
®
Asterisk Appliance
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Table of Contents
Related Manuals for 3Com Oven
Summary of Contents for 3Com Oven
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Page 1: Table Of Contents
Documentation Comments ... 16 Copyright © 2007-2008, 3Com Corporation. All Rights Reserved. Unless otherwise indicated, 3Com registered trademarks are registered in the United States and may be registered in other countries. 3Com and the 3Com logo are registered trademarks of 3Com Corporation. -
Page 2: Important Information
The 3Com Asterisk Appliance is ideal for small office environments. The 3Com Asterisk Appliance can function not only as a PBX, but also as a voice mail server, IVR server, conferencing server, VoIP ATA, or VoIP gateway. It has four FXO ports and four FXS analog ports. -
Page 3: Supported Browsers
Note: If you exit the browser, a new browser session might not require a user to provide login information and allows full access to the 3Com AsteriskGUI. To ensure that users are required to provide a username and password each time a new browser window opens: From the Firefox toolbar, click Tools >... -
Page 4: Calling Queues
For agents to receive calls as members of a calling queue, they must first log in to the calling queue. The Options tab in the 3Com AsteriskGUI lets you choose two methods for agents to log in to a calling queue. Under the Agent Login Settings section, select one of the following: Agent Login Extension –... -
Page 5: Modifying Configuration Files
If you only need to update the firmware image on the 3Com Asterisk Appliance to a newer version, skip the next section and follow the steps in... -
Page 6: Updating The 3Com Asterisk Appliance Firmware Image
Follow the steps in the next section to update the 3Com Asterisk Appliance firmware image. Updating the 3Com Asterisk Appliance Firmware Image Log in to the 3Com AsteriskGUI and follow these steps to update the 3Com Asterisk Appliance firmware image: Save your appliance’s configuration:... - Page 7 If necessary, customize the default configuration to modify 911 connectivity, service providers, user names, calling rules, passwords, NTP server, SSH access, GUI access using the WAN, and the like. See the 3Com Asterisk Appliance Administrator’s Guide for the default configuration settings. Make sure that you save all changes. See Configuration Changes for information about how to save changes in the 3Com AsteriskGUI.
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Page 8: Updating The Telephone Image Files
[89]1888xxxxxxx Updating the Telephone Image Files If you have been instructed to update the 3Com telephone image files, follow these steps. Make sure that you have updated the bootloader image (see Image) and the 3Com Asterisk Appliance firmware image (see Appliance Firmware Image). -
Page 9: Configuring Polycom Telephones
Polycom telephone over a wide-area network (WAN), follow these steps to configure the telephone: Connect the Polycom telephone to one of the LAN ports on the 3Com Asterisk Appliance. Use the 3Com AsteriskGUI to configure the Polycom telephone for your environment. Make sure you enter the telephone’s MAC address in the Phone Serial field of the Users page. -
Page 10: Backing Up And Restoring The 3Com Asterisk Appliance
Release Notes for 3Com Asterisk Appliance Release 1.4.0.14.3 You can also copy the Polycom custom configuration (if it exists) and image files from the 3Com Asterisk Appliance and configure a boot server on your PC. The files are available at: /var/lib/asterisk/phoneprov/polycom.xml... - Page 11 If necessary, delete any remaining lines; remember to leave the context header intact. If required, create new incoming calling rules from the 3Com AsteriskGUI and then use the file editor to edit them.
- Page 12 Release Notes for 3Com Asterisk Appliance Release 1.4.0.14.3 Incoming calls with a DID in the range 5551231000 -1199 first match on line 9. The first plus sign (+) character in the DID is stripped. Then, the incoming calls match on line 7, where a 9 replaces the plus sign (+) in the caller...
- Page 13 Release Notes for 3Com Asterisk Appliance Release 1.4.0.14.3 exten = _s-.,1,NoOp root:~> If Bandwidth assigns a DID range of 5551231000 -1199, the caller ID for all outgoing calls typically is a number from the above range with the characters +1 prepended. For example, if a user at extension 1010 dials out, the caller ID would be +15551231010.
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Page 14: Problems Corrected In R1.4.0.14.3
Firmware pop-up message box displays indefinitely. To clear the pop-up message box, click another tab and then click the Update tab again. (ID 48790) • A 3Com telephone cannot park a call from a telephone with Caller ID that is not the same as the extension number. (ID 48844) •... - Page 15 <VoicePulse_login_ID> (ID 48964) • If you use the 3Com Asterisk CLI to turn on debug logging or set a high verbosity level, the performance of the 3Com Asterisk Appliance can be adversely affected. • Unless there is a valid reason, such as validating configuration changes or call flows, do not use the 3Com Asterisk CLI asterisk –r command during a HyperTerminal/ssh connection and leave it...
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Page 16: Documentation Comments
Please send your documentation comments to us at the following address: Voice_TechComm_Comments@3com.com IMPORTANT: As always, please address all questions about the 3Com Asterisk Appliance and related hardware and software to your authorized 3Com reseller. Thank you.
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