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Table of Contents
Troubleshooting
Related Manuals for Minicom Smart 108
Summary of Contents for Minicom Smart 108
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Page 1: User Guide
Smart 108/116 IP User Guide www.minicom.com International HQ North American HQ Jerusalem, Israel Linden, NJ, USA Tel: + 1 908 486 2100 Tel: + 972 2 535 9666 info.usa@minicom.com minicom@minicom.com Technical Support – support@minicom.com SC_5UM21166 V2.0 4/11... -
Page 2: Legal Notice
Minicom Advanced Systems Limited. ii | Smart 108/116 IP... -
Page 3: About This Document
About this Document About this Document This document provides installation and operation instructions for the Smart 108/116 IP system, produced by Minicom Advanced Systems Limited. It is intended for system administrators and network managers. Chapters and Their Contents Introduction Provides an introduction to the document, Smart Pg. -
Page 4: Style Conventions
Monospace Text entered by the user. Notes, which offer an additional explanation or a hint on how to overcome a common problem. Warnings, which indicate potentially damaging user operations and explain how to avoid them. iv | Smart 108/116 IP... -
Page 5: Table Of Contents
................14 OMPLIANCE INSTALLATION ................... 16 ..................16 VERVIEW ................ 16 YSTEM OMPONENTS 2.2.1 The Smart 108/116 IP Unit ........... 16 ............18 NSTALLATION UIDELINES 108/116 IP U ......... 18 OUNTING THE MART 2.4.1 Rack Mounting Safety Considerations ........18 2.4.2 Mounting the Unit.............. - Page 6 ................41 ELOADING A 3.10 S ............. 41 AVING HANGES AND OGGING CONDUCTING A REMOTE SESSION............43 .............. 43 TARTING A EMOTE ESSION 4.1.1 Remote Session Toolbar Buttons ........... 45 ............... 46 HARING A EMOTE ESSION vi | Smart 108/116 IP...
- Page 7 ............64 ESTORING ACTORY EFAULTS ............64 ESTORING THE EVICE IRMWARE OPERATING THE SMART 108/116 IP SWITCHING SYSTEM LOCALLY .. 66 ............66 SING THE EYBOARD OTKEYS OSD ................66 SING THE 6.2.1 Navigating the OSD ............. 67 User Guide | vii...
- Page 8 IRMWARE 6.3.1 Downloading Update Software and Latest Firmware ....78 6.3.2 Update Software System Requirements ........79 6.3.3 Connecting the Smart 108/116 IP System ......79 6.3.4 Connecting the RS232 Download Cable ........79 6.3.5 Installing the Software............80 6.3.6 Starting and Configuring the Update Software ......80 6.3.7 Verifying the Version Numbers ..........
- Page 9 Table of Contents – U ..........85 ROUBLESHOOTING PDATE OFTWARE 6.4.1 Communication Error Message ..........85 6.4.2 Electricity Failure..............86 TECHNICAL SPECIFICATIONS ............. 87 VIDEO RESOLUTION AND REFRESH RATES ......... 89 SNMP EVENTS TABLE ................90 User Guide | ix...
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Page 10: Table Of Figures
Table of Figures Table of Figures Figure 1 – Smart 108/116 IP Unit Front Panel ............16 Figure 2 – Smart 116 IP Unit Rear Panel..............17 Figure 3 – Bracket Positions.................. 19 Figure 4 – Bracket Connected for Rear Facing............19 Figure 5 –... - Page 11 Figure 58 – Security Settings Window ..............75 Figure 59 – The OSD HELP Window ................76 Figure 60 – RS232 Cable ..................80 Figure 61 – Smart 108/116 IP Switch Update Window ..........81 Figure 62 – Communication Port Dialog box ............82 Figure 63 – Firmware Version Report..............82 Figure 64 –...
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Page 12: Introduction
CAT5 cable at a distance of up to 30 m / 100 ft in a star configuration. No external power is needed at the remote ROC. The Smart 108 IP and Smart 116 IP are functionally the same. The Smart 108 IP has eight Server ports; the Smart 116 IP has 16 Server ports. -
Page 13: Terminology
The computer/server that is accessed remotely via Smart 108/116 IP Target server The PC running a remote Smart 108/116 IP session Client computer The process of accessing and controlling target servers connected to Smart 108/116 IP Remote session from a user workstation 1.3 Compatibility... -
Page 14: Safety
If operation of this equipment in a residential area causes radio frequency interference, the user, and not Minicom Advanced Systems Limited, will be responsible. Changes or modifications made to this equipment not expressly approved by Minicom Advanced Systems Limited could void the user’s authority to operate the equipment. - Page 15 Introduction WEEE Compliance Instructions for both customers and recyclers / treatment facilities wishing to obtain disassembly information are provided in our website www.minicom.com. User Guide | 15...
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Page 16: Installation
2.1 Overview Install the Smart 108/116 IP system as follows: 1. Remove the Smart 108/116 IP system from the package, and check that all components are present and in good working condition. 2. Mount the Smart 108/116 IP unit in a rack. -
Page 17: Figure 2 - Smart 116 Ip Unit Rear Panel
System Components LED/Button Functionality Indicates the state of the Smart 108/116 IP unit: Green indicates that the unit is powered Power LED on; Red indicates that the unit is powered off. Illuminates to indicate that a remote session is active. -
Page 18: Pre-Installation Guidelines
Place cables away from fluorescent lights, air conditioners, and machines that are likely to generate electrical noise. Place the Smart 108/116 IP unit on a flat, clean and dry surface. The Smart 108/116 IP unit is not intended for connection to exposed outdoor lines. -
Page 19: Mounting The Unit
Rack Mounting the Smart 108/116 IP Unit Mounting the Unit 2.4.2 You can connect the Smart 108/116 IP unit to a server rack, using the supplied rack mounting kit. The brackets can be placed in two possible positions, as illustrated in the following figure. -
Page 20: Connecting The System
Installation Connecting the System 3. Install the Smart 108/116 IP nit into the server rack by connecting the bracket to the rack with screws, according to the rack manufacturer’s instructions. 2.5 Connecting the System Figure 5 illustrates the Smart 108/116 IP system overview. -
Page 21: Connecting A Ricc/Roc Ps/2
Installation Connecting to the Servers Figure 6 – ROC PS/2 Figure 7 – ROC USB Connecting a RICC/ROC PS/2 2.6.1 The connections for the RICC PS/2 and ROC PS/2 are exactly the same. The following figure illustrates the RICC PS/2. User Guide | 21... -
Page 22: Connecting A Ricc/Roc Usb
The RICC/ROC USB supports Windows 98 SE and later, MAC, SUN, and SGI, and all modern Linux distributions. The connections for the RICC USB are exactly the same as for the ROC USB. The following figure illustrates the RICC USB and its connections. 22 | Smart 108/116 IP... -
Page 23: Connecting A Ricc Sun
Installation Connecting to the Servers Figure 9 – RICC USB To connect the RICC/ROC USB: 1. Connect the Screen connector to the computer’s video card. 2. Connect the USB connector to the computer’s USB port Connecting a RICC SUN 2.6.3 The following figure illustrates the RICC SUN and its connections. -
Page 24: Connecting To The Network
2. Connect the other connector to one of the Smart 108/116 IP computer ports. 2.9 Connecting the KVM Console You can connect a KVM console to Smart 108/116 IP, in order to operate the system locally. To connect a KVM console to Smart 108/116 IP: 1. -
Page 25: Configuring The Network
108/116 IP MAC address that appears on the underside of the Smart 108/116 IP box, next to the device number (D.N.). If no DHCP server is found on the network, Smart 108/116 IP boots with the static IP address: 192.168.0.155. -
Page 26: Assigning Static Ip Addresses For A Number Of Units
Assigning Static IP Addresses for a Number of Units You can connect more than one Smart 108/116 IP to the same network. If there is no DHCP server, or you want to use static IP addresses, connect the Smart 108/116 IP units one at a time and change the static IP address of each unit before connecting the next unit. -
Page 27: Logging Onto The Web Configuration Interface
Logging Onto the Web Configuration Interface 3.2 Logging Onto the Web Configuration Interface You can complete the initial setup of the Smart 108/116 IP system via the Web configuration interface. Only one Administrator at a time can log onto the Web configuration interface. An idle timeout of 30 minutes terminates the session. -
Page 28: Web Configuration Interface Tabs
Switch Configuration, and Security settings. After making all configuration changes, you must click the button in the toolbar for the changes to go into effect. Web Configuration Interface Tabs 3.2.1 The following table summarizes the Web configuration interface tabs. 28 | Smart 108/116 IP... -
Page 29: Web Configuration Toolbar Buttons
Configuring Device ID Settings 3.3.1 You can assign a name to the Smart 108/116 IP device, and select a TCP port. The default device name consists of the letter ‘D’ followed by the 6-digit device number (D.N.), which is printed on the silver label on the underside of the Smart 108/116 IP box. -
Page 30: Configuring The Device Ip Address
Configuring the Device IP Address 3.3.2 When a DHCP server is active on the same network to which Smart 108/116 IP is connected, the DHCP can provide automatic IP assignment. However, best practices recommend using MAC address reservations in the DHCP server to ensure that the IP address of the Smart 108/116 IP will not be changed. -
Page 31: Configuring Network Snmp Settings
You can activate SNMP logging to provide support network monitoring. This will cause the Smart 108/116 IP to send monitoring events (such as log entries) to the SNMP server. See Chapter 9 for a list of all recorded SNMP events. -
Page 32: Configuring User Settings
Configuring the Network Configuring User Settings 2. Select the Enable Traps checkbox to enable SNMP traps of Smart 108/116 IP events and operation. 3. In Community, type the name of the SNMP community. 4. In SNMP Manager IP, type the SNMP Server IP address. -
Page 33: Deleting User(S)
Configuring the Network Configuring User Settings Figure 17 – Add User Page 3. Type a User Name and Password. The password must be at least six alphanumeric characters long and cannot include the user name, even if other characters are added. -
Page 34: Blocking A User
You can change any of the following User parameters: Permission, Access, and Password. To edit User information: 1. In the Users page (see Figure 16), select a User and click the Edit button. The Edit User page appears, with the User’s information in the parameters. 34 | Smart 108/116 IP... -
Page 35: Configuring The Kvm Switch
The User page opens with the user information changed accordingly. 3.6 Configuring the KVM Switch When a KVM switch is connected to the Smart 108/116 IP system, configure the following switch parameters: The names of the servers connected to the KVM switch – It is recommended to give the servers connected to Smart 108/116 IP unique names, so that users accessing the system can easily identify the servers. -
Page 36: Configuring The Security Settings
The servers that are connected to the selected KVM switch, appear in the Servers section. The number of servers that appear corresponds to the number of ports in the KVM switch – 16 for Smart 116 IP; 8 for Smart 108 IP. The following information is displayed for each potential server:... -
Page 37: Figure 21 - Security Page
Configuring the Network Configuring the Security Settings Standard Security Policy High Security Policy At least six characters At least eight characters; must include at least one digit, one uppercase letter, and one of the following “special” characters: !, @, #, $, %, ^, *, (), _, -, +, =, [], ’, :, ;, ?, /, or {} Must not include the user name Must not include the user name... -
Page 38: Performing Additional Configuration Operations
Configuring the Network Performing Additional Configuration Operations 3.8 Performing Additional Configuration Operations You can perform the following additional operations on Smart 108/116 IP: Install an SSL certificate. Upgrade firmware. Restore factory settings. Installing an SSL Certificate 3.8.1 You can install an SSL Certificate, to ensure secure transactions between the Web servers and browsers. -
Page 39: Upgrading Firmware
Upgrading Firmware 3.8.2 You can upgrade the Smart 108/116 IP firmware to take advantage of new features. To upgrade firmware: 1. Download the firmware from Minicom’s website at: http://www.minicom.com/phandlh.htm. 2. Save the firmware file on the client computer. -
Page 40: Restoring Factory Settings
Restoring Factory Settings 3.8.3 You can restore the Smart 108/116 IP unit to its factory settings. This restores the original Smart 108/116 IP parameters, resetting all the information added by the administrators, including: Network settings*, Servers, Switches, Users, and Passwords. -
Page 41: Reloading A Page
3.9 Reloading a Page You can load the parameters on any configuration page with the settings from the Smart 108/116 IP device. This is convenient if you have already changed settings on the page, and want to restore the device settings. -
Page 42: Figure 27 - Save Succeeded Message
Figure 29 – Logon Page after Rebooting 3. Type your User name and Password and click Enter. The Configuration page opens. To log off: 1. In the screen toolbar, click the button. The Configuration screen is closed, and the session closes. 42 | Smart 108/116 IP... -
Page 43: Conducting A Remote Session
Starting a Remote Session 4 Conducting a Remote Session The remote session enables remotely accessing the server connected to Smart 108/116 IP. Before starting a remote session, Smart 108/116 IP must be fully configured. You can perform the following from the remote session: Display/hide the toolbar. -
Page 44: Figure 30 - Logon Page
(both lower case). 5. Click Enter. The screen of the target server or the currently selected server on the KVM switch that is connected directly to Smart 108/116 IP, appears with the Smart 108/116 IP toolbar. Toolbar Figure 31 –... -
Page 45: Remote Session Toolbar Buttons
Conducting a Remote Session Starting a Remote Session The Remote Session page displays: Server Confirmation label – This confirms the identity of the current server accessed, and disappears by default after 30 seconds (this period can be adjusted in the OSD, as explained in Section 6.2.6). It appears again when switching to a different server. -
Page 46: Sharing A Remote Session
In Full Screen mode, the desktop window disappears, and is replaced by the accessed target server desktop. Prevent other users from logging into the same session. 46 | Smart 108/116 IP... -
Page 47: Full Screen Mode
Conducting a Remote Session Setting the Session Profile To set the session profile: 1. On the toolbar, select > Session Profile The Session Profile window appears. Figure 33 – Session Profile Dialog Box 2. In Local Mouse Pointer, select one of the following options to set the appearance of the client computer mouse pointer: None –... -
Page 48: Verifying Remote Presence Solutions Information
4.5 Verifying Remote Presence Solutions Information You can verify the client, firmware, KME (Keyboard/Mouse Emulation firmware), and Switch file versions installed on your Smart 108/116 IP. This information can assist system administrators in troubleshooting and support. To verify Remote Presence Solutions information: 1. -
Page 49: Changing The Video Performance Settings
Conducting a Remote Session Changing the Video Performance Settings 4.6 Changing the Video Performance Settings From the toolbar, you can alter the video performance settings, by selecting a different mode or bandwidth. The mode can be set to: Fixed – Enables you to select any bandwidth option. For example, in a LAN environment, it is best to set the bandwidth setting to High. -
Page 50: Adjusting The Video
The video image may require refreshing when changing the display attributes of a target server. Refreshing completely regenerates the video image. To refresh the video image: 1. On the toolbar, select > Refresh. The image is refreshed. 50 | Smart 108/116 IP... -
Page 51: Automatically Adjusting The Video Image
Conducting a Remote Session Adjusting the Video Automatically Adjusting the Video Image 4.7.2 The video view may need to be adjusted for each target server or new screen resolution. In most cases, adjusting the video view using the default video settings gives the optimal view. -
Page 52: Figure 37 - Manual Video Adjustments Controls
Adjust Phase and Scale to reduce the noise level to a minimum 4. In Filter, select the filter of the input video from the server. A higher filter reduces the noise level but makes the image heavier. Options are Auto No Filter , and Medium High 52 | Smart 108/116 IP... -
Page 53: Managing Keyboard Sequences
Conducting a Remote Session Managing Keyboard Sequences 5. Level displays the Video "noise" level when a static screen is displayed. 6. Click OK. 4.8 Managing Keyboard Sequences You can select any keyboard sequence (a combination of keys that performs a specific process) that appears in the dropdown menu of the toolbar button send it to the target server to initiate its associated process. -
Page 54: Figure 38 - Special Key Manager
Figure 38 – Special Key Manager 2. Click the Add Predefined button. A list of existing sequences appears. Figure 39 – Add a Predefined Key Dialog Box 3. Select a key sequence and click OK. 54 | Smart 108/116 IP... -
Page 55: Recording A New Custom Key
Conducting a Remote Session Managing Keyboard Sequences The sequence appears in the Special Key Manager box. 4. In the Special Key Manager box, click OK. The sequence appears in the Keyboard Key sequence list. Recording a New Custom Key 4.8.2 This section describes how to define a new keyboard sequence. -
Page 56: Editing A Key Sequence
For best mouse performance and superior customer experience, Minicom recommends that you set certain mouse settings in the target operating system. This applies to all targets running Windows, such as XP, Windows 7, Windows Server 2003, and Windows Server 2008. 56 | Smart 108/116 IP... -
Page 57: Manually Synchronizing The Mouse
Conducting a Remote Session Synchronizing Mouse Pointers When working at the client computer, two mouse pointers appear – one of the client computer and one of the target server; the former is on top of the latter. The mouse pointers should be synchronized. The following explains what to do if they are not synchronized. -
Page 58: The Usb Option
– clear the Default checkbox The USB Option You can use the USB option if you have USB to PS2 conversion between Smart 108/116 IP and the target server via any of the following: 58 | Smart 108/116 IP... -
Page 59: Advanced Mouse Emulation
The Mouse Emulation box appears. Figure 44 – Mouse Emulation Box 2. Select the mouse connected to the Local Console port on the Smart 108/116 IP, as follows: Standard Mouse – if the local mouse is a non-Microsoft two-button mouse; in this case, clear the Microsoft Mouse checkbox. -
Page 60: Aligning The Mouse Pointers
When accessing the target server, the mouse pointers may appear at a distance to each other, due to the mouse on Smart 108/116 IP losing sync with the mouse on the host system. You can align the local mouse pointer with the remote target device’s mouse pointer. -
Page 61: Disconnecting The Remote Session
Conducting a Remote Session Disconnecting the Remote Session To connect to a different server: 1. On the toolbar, click A list of connected servers appears. There is a checkmark near the server of the remote session. 2. Click the desired server. The screen of the server terminal emulation window appears. -
Page 62: Troubleshooting - Safe Mode
Safe mode, using a special update file. 5.1 Entering Safe Mode The following flowchart provides an overview on how to enter Safe mode. Figure 45 – Safe Mode Procedure 62 | Smart 108/116 IP... -
Page 63: Figure 46 - Login Page
DHCP server on the network. If there is, the DHCP server assigns an IP address to the Smart 108/116 IP unit. If there is no DHCP server, the unit boots with the static IP address 192.168.2.155. -
Page 64: Restoring Factory Defaults
Troubleshooting – Safe Mode Restoring Factory Defaults 5.2 Restoring Factory Defaults You can restore all Smart 108/116 IP settings to their default values. To restore factory defaults: 1. In the Safe Mode menu (see Figure 47), click Restore Factory Settings. -
Page 65: Figure 51 - Upgrade Succeeded
Troubleshooting – Safe Mode Restoring the Device Firmware To restore device firmware: 1. In the Safe Mode menu (see Figure 47), click Firmware Upgrade. A warning appears. 2. Locate the Upgrade firmware, click Install, then click Start Upgrade. The firmware upgrades. When the process finishes, the following figure appears. Figure 51 –... -
Page 66: Operating The Smart 108/116 Ip Switching System Locally
Switching System Locally This chapter explains how to operate the Smart 108/116 IP Switching system locally, as well as how to upgrade the Smart 108/116 IP firmware (see Section 6.3) and troubleshoot problems that arise when updating the software (see Section 6.4). -
Page 67: Navigating The Osd
Operating the Smart 108/116 IP Switching System Locally Using the OSD Figure 52 – OSD Main Window Lines with yellow text show active computers. Lines with blue text show inactive computers. The Type column indicates that a computer “C” is connected to the port. -
Page 68: Configuring The Osd Settings
Operating the Smart 108/116 IP Switching System Locally Using the OSD Configuring the OSD Settings 6.2.3 You can configure the following OSD settings: General (see Section 6.2.4) Ports (see Section 6.2.5) Time (see Section 6.2.6) Users (see Section 6.2.7) Security (see Section 6.2.8) You can also view the available Help (see Section 6.2.9). -
Page 69: Configuring Security Settings
Access the following OSD functions only – F4 Scan, F5 Tune, and F6 Moving the Confirmation label. User (Status U) – There are six different Users in the Smart 108/116 IP system. Each User has a Profile set by the Administrator that defines the access level to... -
Page 70: Changing The Osd Hotkey
Operating the Smart 108/116 IP Switching System Locally Using the OSD different computers. There are three different access levels – explained in Section 6.2.7 on page 74. Activating Password Protection By default, OSD access is not password protected. Only the Administrator can password-protect the OSD or disable password protection. -
Page 71: Serial Port
Operating the Smart 108/116 IP Switching System Locally Using the OSD Serial Port This option is disabled in Smart 108/116 IP. Leave this option on its default setting Changing the Keyboard Language The keyboard language is preset to US English. You can change the keyboard language to French (FR) or German (DE). -
Page 72: Editing The Computer Name
Space bar depressed until the line is erased. Modifying the Keyboard Setting The Smart 108/116 IP operates with Windows, Linux, HP UX, Alpha UNIX SGI, DOS, Novell, MAC-USB, or Open VMS. By default, the keyboard mode is set to PS, which is suitable for Intel-based computers and UNIX servers connected to ROC/RICCs USB. -
Page 73: Configuring The Time Settings
Operating the Smart 108/116 IP Switching System Locally Using the OSD U3 for IBM AIX To modify the keyboard settings: 1. In the Ports Settings window (see Figure 55), navigate to the KB column, and go to the line that you want to edit. -
Page 74: Configuring The Users Settings
Operating the Smart 108/116 IP Switching System Locally Using the OSD In the LBL column – Typing 999 displays the label continuously; typing 000 hides the label. In the T/O column – Typing 999 disables the Timeout function. Typing 000 causes the Timeout function to work immediately. -
Page 75: Configuring The Security Settings
Operating the Smart 108/116 IP Switching System Locally Using the OSD 2. Toggle between the options using the Space bar. Configuring the Security Settings 6.2.8 To configure the security settings: 1. In the OSD Settings window (see Figure 53), navigate to SECURITY so that the red line is on it, and press Enter. -
Page 76: Scanning Computers (F4)
Operating the Smart 108/116 IP Switching System Locally Using the OSD Tune (F5) Move Label (F6) New Monitor - DDC2 (F10) You can view the available functions from the OSD Help window. To view the available OSD functions: 1. In the General settings window (see Figure 54), press F1. -
Page 77: Tuning (F5)
4. When the image is satisfactory, press Esc. Picture quality is relative to distance. The further away a remote computer is from the Smart 108/116 IP, the lower the image quality, and the more tuning is required. Therefore, place the higher resolution computers closer to the Switch Moving the Label ( F6) You can position the Confirmation label anywhere on the screen. -
Page 78: Upgrading The Smart 108/116 Ip Firmware
To update the DDC information, follow the steps in the procedure for inputting DCC information. 6.3 Upgrading the Smart 108/116 IP Firmware With the Smart 108/116 IP Switch Update software, you can upgrade the firmware for the: Switch processors RICC/ROCs The Update software enables you to add new features and fix bugs in a quick and efficient manner. -
Page 79: Update Software System Requirements
Free Serial port Windows 2000 or later Connecting the Smart 108/116 IP System 6.3.3 To update the firmware, the Smart 108/116 IP system must be connected and switched on. Connecting the RS232 Download Cable 6.3.4 To run the Update software, you must connect the RS232 Download cable (p/n 5CB40419) to the computer containing the software, and to the Smart 108/116 IP Switch Flash port. -
Page 80: Installing The Software
Operating the Smart 108/116 IP Switching System Locally Upgrading the Smart 108/116 IP Firmware Figure 60 – RS232 Cable Installing the Software 6.3.5 To install the Update software: 1. Download the software from the Support section of Minicom’s website. 2. Install the software on the computer’s hard drive. -
Page 81: Figure 61 - Smart 108/116 Ip Switch Update Window
Operating the Smart 108/116 IP Switching System Locally Upgrading the Smart 108/116 IP Firmware Figure 61 – Smart 108/116 IP Switch Update Window The table below explains the functions of the buttons and dialog boxes in the Update window. Button/Box... -
Page 82: Verifying The Version Numbers
Operating the Smart 108/116 IP Switching System Locally Upgrading the Smart 108/116 IP Firmware Figure 62 – Communication Port Dialog box 4. Choose the Com Port that the RS232 Serial cable is connected to, and click OK. Verifying the Version Numbers 6.3.7... -
Page 83: Ricc/Roc Version
Operating the Smart 108/116 IP Switching System Locally Upgrading the Smart 108/116 IP Firmware 3. Click The hardware version of the Translator appears. Figure 64 – Hardware Version Report RICC/ROC Version Before you can select a RICC/ROC, you must clear the 108/116 IP Switch checkbox. -
Page 84: Figure 65 - Open Dialog Box
The Open dialog box appears. Figure 65 – Open Dialog Box The Smart 108/116 IP switch update is a .min file. The RICC/ROC update is a .hex file. 3. Navigate to the folder that contains the firmware update file. You can only see the files that match the file selection mask. -
Page 85: Manually Updating The Ricc/Rocs
Operating the Smart 108/116 IP Switching System Locally Troubleshooting – Update Software 6. Check that the updated version number is correct by pressing Manually Updating the RICC/ROCs You can manually update the RICC/ROCs after starting the Update software. To manually update the RICC/ROCs: 1. -
Page 86: Electricity Failure
4. Restart the update process. Electricity Failure 6.4.2 The electricity may fail while updating the Smart 108/116 IP firmware. If the electricity fails during the firmware update of the switch, a Communication Error message appears. Simply resume the firmware update by opening the folder that contains the firmware update file and continue from there. -
Page 87: Technical Specifications
Technical Specifications 7 Technical Specifications Specification Description Target server – DOS, Windows, Novell, Linux, or SUN Solaris for PC Operating systems Client computer – Windows 2000 or later with Internet Explorer 7.0 / Firefox 3.0 and later; Linux x86 with Firefox 3.0 and later Target server –... - Page 88 Technical Specifications Specification ROC PS/2 ROC USB 172 g / 0.38 lb Shipping Weight 65 x 25 x 25 mm / 2.55 x 0.98 x 0.98 in Dimensions (H x D x W) 88 | Smart 108/116 IP...
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Page 89: Video Resolution And Refresh Rates
Video Resolution and Refresh Rates 8 Video Resolution and Refresh Rates Hz → 640x480 720x400 800x600 1024x768 1152x864 1152x900 1280x720 1280x768 1280x960 1280x1024 1600x1200 User Guide | 89... -
Page 90: Snmp Events Table
User blocked due to too many login attempts; failure per policy in Account configuration. Successful User 2010 Successful User Login. CONF_USER_EVENT_LOGIN_SUCCEEDED Login Login is not 2020 Login is not successful – wrong user access level. successful – CONF_USER_EVENT_LOGIN_NOT_SUCCEEDED_WRONG_LEVEL wrong user access level. 90 | Smart 108/116 IP... - Page 91 SNMP Events Table Event Text Code Comment Wrong user name 2030 Wrong user name or password. Login is not successful. or password CONF_USER_EVENT_LOGIN_NOT_SUCCEEDED_WRONG_USER_NAME_O R_PASSWOR D Login is not 2040 Login is not successful because server is busy. successful CONF_USER_EVENT_LOGIN_NOT_SUCCEEDED_SERVER_BUSY because server is busy.
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