Course Introduction; Course Objectives; Agenda; Review - DirecTV Wireless Cinema Connection Kit User Manual

Notes
DIRECTV Field Operations Training
©DIRECTV 2011
DIRECTV CCK
Version1.3.0
DIRECTV Wireless Cinema Connection Kit

Course Introduction

With so many different components to a DIRECTV installation, any
way we can make things easier is always good. Now that some of
our installations require internet connectivity, an added layer of
complexity presents itself.
So let's take a minute and welcome the DIRECTV Wireless Cinema
Connection Kit, or W-DCCK. This piece of hardware will help to
simplify an installation by allowing the use of a customer's existing
wireless network, thus removing the need to hard-wire the cus-
tomer's network connection throughout their home.
This training will cover what the W-DCCK is, and how it will simplify
the connections in a customer's home. You may see the DIRECTV
Wireless Cinema Connection Kit referred to as the CCK-W in other
materials; please note that this is the same piece of hardware, but
will be referred to as a W-DCCK in this training.

Course Objectives

Upon completion of this course, you will be able to:
• Explain what a W-DCCK is
• Explain what a W-DCCK is used for
• Install a W-DCCK
• Troubleshoot W-DCCK issues

Agenda

This module covers the following topics:
• What is a W-DCCK
• W-DCCK Installations
• W-DCCK Troubleshooting

Review

What questions do you have before we begin?
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