Installing A Wireless Cinema Connection Kit; Prerequisites; Before You Install; Connecting The Cinema Connection Kit - DirecTV Wireless Cinema Connection Kit User Manual

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DIRECTV Field Operations Training
©DIRECTV 2011
DIRECTV CCK
Version1.3.0
DIRECTV Wireless Cinema Connection Kit

Installing a Wireless Cinema Connection Kit

Prerequisites

In order to install a W-DCCK, the customer must have the following
hardware:
• A 2.4 or 5 GHz Wireless Router
• DIRECTV HD or HD DVR

Before You Install...

Prior to the actual setup, there are several questions to ask the
customer to assist with your installation...
1. Where is the wireless router?
2. Is the customer's router WPS capable?
3. Router SSID & security?
4. Is there any security on it, and if so, what is the Key?
Based on the information that you learn, it will help determine
where you install the W-DCCK device. If the customer has a large
home, you may want to install it closer at a receiver which is closer
to the router.
Remember: the customer may not know all of this information,
so it's important to remain patient and help the customer locate
some of this information.

Connecting the Cinema Connection Kit

1. Verify that the DIRECTV Receiver and the
TV are powered on.
2. Verify a valid Internet connection via the
wireless router and computer.
3. Connect the power adapter to the Power
port of the W-DCCK device
4. Plug the other end of the power adapter
into a surge protector or an electrical outlet (recommended).
5. Determine if the Wi-Fi router
features Wireless Protected Setup
(WPS). This is indicated with these
icons, or with the letters WPS:
If the customer's router does not
have WPS, that is OK; the W-DCCK device has this feature available.
10
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