Problems During Initial Startup; Chapter 3 Troubleshooting - Cisco SOHO 71 Installation Manual

Problems During Initial Startup

Problems During Initial Startup
Table 3-1 Problems During Initial Startup
Symptom Problem
All LEDs, No power to router.
including OK
LED, are off.
No connection to A cable-related
modem or problem:
Ethernet switch.
(Internet LED is
off.)
No connection to A cable-related
Ethernet devices. problem:
(COMPUTER
LEDs 1 through 4
are off.)
Cisco 806 Router and SOHO 71 Router Hardware Installation Guide
3-2
Table 3-1 lists problems that a user might encounter when the router is initially
booted.
Improperly
•
connected cable.
Damaged cable.
•
Improperly
•
connected cable.
Damaged cable.
•
Solutions
Perform the following tasks in order:
Make sure that the power switch is set to ON.
1.
Make sure that all connections to and from the power
2.
supply are secure.
Make sure that the power outlet has power.
3.
If the problem continues, the power supply could be
4.
faulty. Contact your Cisco reseller.
Perform the following tasks in order:
To make sure that you have cabled the device
1.
correctly, see Figure 2-3
"Installation."
Make sure that the connectors at both ends of the
2.
cable are securely seated.
Make sure the cable is not physically damaged. If it
3.
is, order another cable from Cisco, or replace it with
a similar cable.
Perform the following tasks in order:
To make sure that you have cabled the device
1.
correctly, see Figure 2-1
"Installation."
Make sure that the connectors at both ends of the
2.
cable are securely seated.
Make sure the cable is not physically damaged. If it
3.
is, order another cable from Cisco Systems, or
replace it with a similar cable
Chapter 3 Troubleshooting
or Figure 2-4 in Chapter 2,
or Figure 2-2 in Chapter 2,
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