Problems During First Startup - Cisco CISCO871-K9 - 871 Integrated Services Router Hardware Installation Manual

Chapter 6 Troubleshooting
Table 6-1 Problems During First Startup (continued)
Symptom Problem
No connection to Improperly connected cable.
xDSL link. (The WAN
LNK LED on the front
panel is off for a long
time.)
No connection to Wrong cable.
xDSL link. (The CD
LED on the front panel
is off for a long time.)
No connection to Improperly connected cable.
xDSL link. (The CD
LED on the front panel
is off for a long time.)
Problems After the Router Is Running
Table 6-2
Table 6-2 Problems After the Router Is Running
Symptom
Problems with Ethernet connection.
(ETHERNET LAN 0, ETHERNET
LAN 1, ETHERNET LAN 2, and
ETHERNET LAN 3 LEDs are off.)
Connection to the broadband or
Ethernet line is intermittent or lost.
(The WAN LNK, ADSL CD, or
G.SHDSL CD LED on the front panel
is off.)
Connection to the broadband or
Ethernet line is intermittent or lost.
(The WAN LNK, ADSL CD, or
G.SHDSL CD LED on the front panel
is off.)
OL-5331-01
Solutions
•
•
•
•
•
•
lists problems that could occur after the router has been up and running.
Problem
A cable-related problem:
Disconnected cable.
•
Damaged cable.
•
A cable-related problem:
• Disconnected cable.
Damaged cable.
•
Problem with broadband line
or WAN service.
Cisco 850 Series and Cisco 870 Series Access Routers Hardware Installation Guide
Make sure that you have connected the ADSL cable properly.
See Chapter 4, "Router Cabling Procedures."
Make sure that the connectors at both ends of the cable are
securely seated.
Make sure that you are using the correct cable. See
"Specifications."
Make sure that you have connected the ADSL cable properly.
See Chapter 4, "Router Cabling Procedures."
Make sure that the ADSL port is connected to the correct port on
the ISDN splitter.
Make sure that the connectors at both ends of the cable are
securely seated.
Solutions
Perform the following tasks in order:
Make sure that the connectors at both ends of the
1.
cable are secure.
Check whether the cable is physically damaged.
2.
If it is damaged, order another cable from
Cisco Systems, or replace it with a similar cable.
Perform the following tasks in order:
1. Make sure that the connectors at both ends of the
cable are secure.
2. Make sure that the cable is not physically
damaged. If it is damaged, order another cable
from Cisco Systems, or replace it with a similar
cable.
Contact your broadband line or WAN service provider
to determine whether there is a problem.
Problems After the Router Is Running
Appendix A,
6-3