Problems During First Startup - Cisco Router 831 Hardware Installation Manual

Problems During First Startup

Problems During First Startup
Table 3-1 Problems During First Startup
Symptom Problem
All LEDs, No power to router.
including OK
LED, are off.
No connection to A cable-related
modem or problem:
Ethernet switch.
(Internet LED is
off.)
Cisco 831 Router and SOHO 91 Router Hardware Installation Guide
3-2
Table 3-1 lists problems that could occur the first time you turn on the router.
Improperly
•
connected cable.
Damaged cable.
•
Solutions
Perform the following tasks in order:
Make sure that the power switch is set to ON.
1.
Make sure that all connections to and from the power
2.
supply are secure.
3. Make sure that the power outlet has power.
If the problem continues, the power supply could be
4.
faulty. Contact your Cisco reseller.
Perform the following tasks in order:
To make sure that you have cabled the device
1.
correctly, see the
Workstation" section on page 2-6
"Connecting a Broadband Modem" section on
page 2-10.
Make sure that the connectors at both ends of the
2.
cable are securely seated.
Make sure that the cable is not physically damaged.
3.
If it is damaged, order another cable from Cisco, or
replace it with a similar cable.
Chapter 3 Troubleshooting
"Connecting a Server, PC, or
or the
78-14784-02