Cisco 836 Hardware Installation Manual
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Cisco 836 Hardware Installation Manual

Cisco 836 Hardware Installation Manual

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Cisco 836 Router and SOHO 96
Router Hardware Installation Guide
Corporate Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel:
408 526-4000
800 553-NETS (6387)
Fax:
408 526-4100
Customer Order Number: DOC-7811438=
Text Part Number: 78-15281-02

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Summary of Contents for Cisco 836

  • Page 1 Cisco 836 Router and SOHO 96 Router Hardware Installation Guide Corporate Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 526-4100 Customer Order Number: DOC-7811438= Text Part Number: 78-15281-02...
  • Page 2 You can determine whether your equipment is causing interference by turning it off. If the interference stops, it was probably caused by the Cisco equipment or one of its peripheral devices. If the equipment causes interference to radio or television reception, try to correct the interference by using one or more of the following measures: •...
  • Page 3 CCSP, CCVP, the Cisco Square Bridge logo, Follow Me Browsing, and StackWise are trademarks of Cisco Systems, Inc.; Changing the Way We Work, Live, Play, and Learn, and iQuick Study are service marks of Cisco Systems, Inc.; and Access Registrar, Aironet, ASIST, BPX, Catalyst,...

  • Page 5: Table Of Contents

    Submitting a Service Request xviii Definitions of Service Request Severity Obtaining Additional Publications and Information Product Overview Features Router Overview Front Panels Back Panel LED Functions Installation Preparing for Installation Safety Warnings Cisco 836 and SOHO 96 Router Hardware Installation Guide 78-15281-02...
  • Page 6 Using Cisco Router Web Setup to Configure the Router Troubleshooting Before You Call Your Cisco Reseller Problems During First Startup Problems After Router Is Running Specifications and Cables System Specifications Port Connector Pinouts Cabling Specifications Cisco 836 and SOHO 96 Router Hardware Installation Guide viii 78-15281-02...
  • Page 7 Contents Ethernet Cable Specifications Maximum Cable Distance N D E X Cisco 836 and SOHO 96 Router Hardware Installation Guide 78-15281-02...
  • Page 8 Contents Cisco 836 and SOHO 96 Router Hardware Installation Guide 78-15281-02...
  • Page 9 Organization This guide contains the following chapters: Chapter 1, “Product Overview,” describes the features of the Cisco 836 and • Cisco SOHO 96 routers and their features. Chapter 2, “Installation,” provides information on preinstallation procedures, •...
  • Page 10 Conventions This section describes the conventions used in this guide. Refer to the Regulatory Compliance and Safety document for the Cisco 800 Series and SOHO Series Routers for applicable translated warnings. Means reader take note. Notes contain helpful suggestions or references to Note additional information and material.
  • Page 11 Innan du utför arbete på någon utrustning måste du vara medveten om farorna med elkretsar och känna till vanligt förfarande för att förebygga skador. Cisco 836 Router and SOHO 96 Router Hardware Installation Guide xiii 78-15281-02...

  • Page 12: Related Documentation

    Obtaining Documentation Related Documentation In addition to this Cisco 836 Router and SOHO 96 Router Hardware Installation Guide, the documentation set for these routers includes the following: Cisco 836 and Cisco SOHO 96 Routers Cabling and Setup Quick Start Guide •...

  • Page 13: Ordering Documentation

    Cisco Systems Corporate Headquarters (California, USA) at 408 526-7208 or, elsewhere in North America, by calling 1 800 553-NETS (6387). Documentation Feedback You can send comments about technical documentation to bug-doc@cisco.com. Cisco 836 Router and SOHO 96 Router Hardware Installation Guide 78-15281-02...

  • Page 14: Cisco Product Security Overview

    • Register to receive security information from Cisco. • A current list of security advisories and notices for Cisco products is available at this URL: http://www.cisco.com/go/psirt If you prefer to see advisories and notices as they are updated in real time, you...

  • Page 15: Obtaining Technical Assistance

    • We encourage you to use Pretty Good Privacy (PGP) or a compatible product to encrypt any sensitive information that you send to Cisco. PSIRT can work from encrypted information that is compatible with PGP versions 2.x through 8.x. Never use a revoked or an expired encryption key. The correct public key to use...

  • Page 16: Submitting A Service Request

    For S1 or S2 service requests or if you do not have Internet access, contact the Cisco TAC by telephone. (S1 or S2 service requests are those in which your production network is down or severely degraded.) Cisco TAC engineers are assigned immediately to S1 and S2 service requests to help keep your business operations running smoothly.

  • Page 17: Definitions Of Service Request Severity

    For a complete list of Cisco TAC contacts, go to this URL: http://www.cisco.com/techsupport/contacts Definitions of Service Request Severity To ensure that all service requests are reported in a standard format, Cisco has established severity definitions. Severity 1 (S1)—Your network is “down,” or there is a critical impact to your business operations.
  • Page 18 You can access Packet magazine at this URL: http://www.cisco.com/packet iQ Magazine is the quarterly publication from Cisco Systems designed to • help growing companies learn how they can use technology to increase revenue, streamline their business, and expand services.

  • Page 19: Product Overview

    The dial backup feature allows the user to connect the ISDN port to the ISDN service provider as a backup link to the WAN in case the ADSL service goes down. This feature gives the Cisco 836 and Cisco SOHO 96 routers a high level of performance and security.

  • Page 20: Features

    Chapter 1 Product Overview Features Features Table 1-1 summarizes the features of the Cisco 836 and Cisco SOHO 96 routers. Table 1-1 Summary of Cisco 836 and Cisco SOHO 96 Routers Features Feature Description 10BASE-T/100BASE-T Provides connection to 10BASE-T (10 Mbps) or 100BASE-T (100 Mbps) Ethernet switch Ethernet networks.

  • Page 21: Router Overview

    Mount the router on a wall or other vertical surface. Router Overview The following section shows the front and back panels of the Cisco 836 router and the Cisco SOHO 96 router. The Cisco 836 router and the Cisco SOHO 96 router each have four Ethernet ports.

  • Page 22: Back Panel

    Cisco 836 router. The back panel of the Cisco SOHO 96 router is nearly identical to the back panel of the Cisco 836 router. Only the labels are different—the Cisco SOHO 96 router’s label reads “Cisco SOHO 96.”...

  • Page 23: Led Functions

    LED Functions Table 1-2 summarizes the functions of the LEDs on the Cisco 836 router and the Cisco SOHO 96 router. Table 1-2 Functions of LEDs on the Cisco 836 Router and the Cisco SOHO 96 Router Color Function PWR_OK Green On when DC power is being supplied to the router.
  • Page 24 Chapter 1 Product Overview LED Functions Table 1-2 Functions of LEDs on the Cisco 836 Router and the Cisco SOHO 96 Router (continued) Color Function ISDN_CH2 Orange On when ISDN B2 channel connects successfully. Blinks when the B2 channel receives or sends data, or when data passes through ISDN channel 2.

  • Page 25: Installation

    This chapter provides information on the following topics: Preparing for Installation • Preventing Damage to the Router • Installing the Router • Using the Router LEDs to Check Links • Mounting the Router • Cisco 836 Router and SOHO 96 Router Hardware Installation Guide 2-27 78-15281-02...

  • Page 26: Preparing For Installation

    Safety This section provides safety warnings and electrostatic and router damage information for the Cisco 836 and Cisco SOHO 96 routers. Warnings Before installing the router, read the following warnings: Only trained and qualified personnel should be allowed to install or replace this Warning equipment.
  • Page 27 (PTO)-provided equipment or connection hardware. Any hardwired connection (other than by a nonremovable, connect-one-time-only plug) must be made only by PTO staff or suitably trained engineers. Cisco 836 Router and SOHO 96 Router Hardware Installation Guide 2-29 78-15281-02...

  • Page 28: Preventing Electrostatic Discharge Damage

    Do not touch any exposed contact pins or connector shells of interface ports that do not have a cable attached. If cables are connected at one end only, do not touch the exposed pins at the unconnected end of the cable. Cisco 836 Router and SOHO 96 Router Hardware Installation Guide 2-30 78-15281-02...

  • Page 29: Unpacking The Box

    PC. If you plan to connect an analog telephone or fax machine, gather these devices. Step 2 You must also provide the telephone cable to connect each device. Cisco 836 Router and SOHO 96 Router Hardware Installation Guide 2-31 78-15281-02...

  • Page 30: Preventing Damage To The Router

    RJ- 45 ADSL cable. Each router is supplied with only one ADSL cable, which the user selected during the ordering process. The optional orange ISDN S/T cable used for connecting a Cisco 836 router’s Note ISDN port to the ISDN service provider is for dial backup and remote management.

  • Page 31: Installing The Router

    (Figure 2-1 shows a Cisco 836 router, but it also applies to a Cisco SOHO 96 router. The procedure applies to both the Cisco 836 router and the Cisco SOHO 96 router.) The Ethernet port on the Cisco 836 router and the Cisco SOHO 96 router supports the auto-crossover function, whose autosensing ability allows the router to connect automatically to the hub or PC.
  • Page 32 Other end of the Ethernet cable Ethernet cable that connects that connects to the RJ-45 port to Ethernet port 4 on the on the network interface card router (NIC) Ethernet port 4 Cisco 836 Router and SOHO 96 Router Hardware Installation Guide 2-34 78-15281-02...

  • Page 33: Connecting An Adsl Line

    (Figure 2-2 depicts a Cisco 836 router, but it also applies to the Cisco SOHO 96 router. The connection steps apply to both the Cisco 836 router and the Cisco SOHO 96 router.) Do not work on the system or connect or disconnect cables during periods of Warning lightning activity.
  • Page 34 RJ-11 end of an unshielded Category 5 cable that connects to splitter The user has to provide the unshielded Category 5 cable to connect to the splitter. Note Cisco 836 Router and SOHO 96 Router Hardware Installation Guide 2-36 78-15281-02...

  • Page 35: Connecting A Terminal Or Pc To The Router's Console Port (Optional)

    Figure 2-3. (Figure 2-3 shows a Cisco 836 router, but it also applies to the Cisco SOHO 96 router. The connection procedure applies to both the Cisco 836 router and the Cisco SOHO 96 router.) Unless you are an experienced network administrator, it is recommended that you Note use the Cisco Router Web Setup software to configure the router.
  • Page 36 Connect the DB-9 connector at the other end of the cable to the terminal or PC. Step 2 If you have experience configuring Cisco routers and prefer to use the CLI, refer to the Cisco 800 Series Routers Software Configuration Guide for instructions on configuring the router.

  • Page 37: Connecting The Ac Adapter

    Figure 2-4. (Figure 2-4 depicts a Cisco 836 router, but the process also applies to the Cisco SOHO 96 router. The connection steps apply to both the Cisco 836 router and the Cisco SOHO 96 router.) The device is designed to work with TN power systems.

  • Page 38: Connecting Isdn Port To Isdn Service Provider

    Connecting ISDN Port to ISDN Service Provider The Cisco 836 router is designed with the dial backup function, allowing you to connect the ISDN S/T port to the ISDN service provider as a backup link to the WAN port in case the ADSL service goes down.
  • Page 39 Other end of the second unshielded Category 5 cable unshielded Category 5 cable that connects the U port on connects to the wall jack the NT1 box to the splitter Cisco 836 Router and SOHO 96 Router Hardware Installation Guide 2-41 78-15281-02...

  • Page 40: Using The Router Leds To Check Links

    Using the Router LEDs to Check Links Perform the following steps to connect the Cisco 836 router’s ISDN port to the ISDN service provider: Connect one end of the orange ISDN S/T cable to the Cisco 836 router’s ISDN Step 1 S/T port.

  • Page 41: Mounting The Router

    5/16-in. drill bit, or M3 with 8-mm drill bit) to secure the screws. If the screws are not properly anchored, the strain of the network cable connections could pull the router from the wall. Cisco 836 Router and SOHO 96 Router Hardware Installation Guide 2-43 78-15281-02...
  • Page 42 To mount the router on a wall, follow the steps given after Figure 2-7. Cisco 836 Router and SOHO 96 Router Hardware Installation Guide 2-44 78-15281-02...
  • Page 43 Chapter 2 Installation Mounting the Router Figure 2-7 Mounting the Router on a Wall Cisco 836 Router and SOHO 96 Router Hardware Installation Guide 2-45 78-15281-02...

  • Page 44: Configuring The Router

    Microsoft Windows NT or Microsoft Windows 95, 98, 2000, Windows ME, and Windows XP. If the PC is running a different version of Microsoft Windows, refer to the documentation that came with the PC. Cisco 836 Router and SOHO 96 Router Hardware Installation Guide 2-46 78-15281-02...

  • Page 45: Using Cisco Router Web Setup To Configure The Router

    If you are prompted, click Yes to reboot the PC. Step 6 For more information on how to configure TCP/IP, refer to the Cisco Router Web Setup Troubleshooting Guide, which is available on Cisco.com. Using Cisco Router Web Setup to Configure the Router Cisco strongly recommends that inexperienced network administrators use the Cisco Router Web Setup application that has been installed on the router.
  • Page 46 If the web page still does not appear, verify that your PC is automatically configured to receive an IP address. Follow the instructions in the Cisco Router Web Setup Troubleshooting Guide section, which is available on Cisco.com. If the PC is configured to automatically receive an IP address, but the web page still does not appear, select Start/Run, type winipcfg in the Run window, and examine the address in the IP address field.
  • Page 47 PC’s IP address.Then enter ipconfig /renew to renew the IP address of the PC. Open a web browser on the PC, and connect to a website. Step 9 The router installation is complete when you have connected to a website. Cisco 836 Router and SOHO 96 Router Hardware Installation Guide 2-49 78-15281-02...
  • Page 48 Chapter 2 Installation Mounting the Router Cisco 836 Router and SOHO 96 Router Hardware Installation Guide 2-50 78-15281-02...

  • Page 49: Troubleshooting

    C H A P T E R Troubleshooting This chapter describes symptoms of problems that could occur with the Cisco 836 or Cisco SOHO 96 routers, identifies the likely underlying problems, and provide steps for solving the problems. The problems are grouped as follows: Problems during first startup •...

  • Page 50: Problems During First Startup

    To make sure that you are using the correct cable, • ADSL link. (The Appendix A, “Specifications and Cables.” CD LED on the front panel is off for a long time.) Cisco 836 Router and SOHO 96 Router Hardware Installation Guide 3-52 78-15281-02...

  • Page 51: Problems After Router Is Running

    Make sure that the cable is not physically • damaged. If it is damaged, order another cable from Cisco Systems or replace it with a similar cable. Cisco 836 Router and SOHO 96 Router Hardware Installation Guide 3-53 78-15281-02...
  • Page 52 • Ethernet LED 1, 2, 3, or 4 on provider to determine whether there is a the front panel are off). problem with the ADSL or WAN service. Cisco 836 Router and SOHO 96 Router Hardware Installation Guide 3-54 78-15281-02...

  • Page 53: Specifications And Cables

    A P P E N D I X Specifications and Cables This appendix provides system, port, and cabling specifications for the Cisco 836 and Cisco SOHO 96 series routers. This chapter provides information on the following topics: System Specifications •...

  • Page 54: Port Connector Pinouts

    Voltage 18 VDC For information on regulatory compliance, refer to the Regulatory Compliance and Safety Information for Cisco 800 and SOHO Series Router document that shipped with your router. Warning Ultimate disposal of this product should be handled according to all national laws and regulations.
  • Page 55 The console port is configured as a data communications equipment (DCE) device. The default parameters for the console port are as follows: 9600 baud • Eight data bits • No parity • One stop bit • Cisco 836 Router and SOHO 96 Router Hardware Installation Guide A-57 78-15281-02...

  • Page 56: Cabling Specifications

    Ethernet and telephone cables that you can use to connect equipment to the router. Table A-5 Maximum Cable Distance Cable Maximum Distance Ethernet cables 328 ft (100 m) Cisco 836 Router and SOHO 96 Router Hardware Installation Guide A-58 78-15281-02...
  • Page 57 See ADSL autosensing function electrostatic discharge damage, preventing 30 to 31 environmental operating specifications Ethernet cable, specifications brackets, wall-mounting, figure feature summary 22 to 23 cables Cisco 836 and SOHO 96 Router Hardware Installation Guide IN-1 78-15281-02...
  • Page 58 28 to 30 on a wall 43 to 45 SDRAM specifications environmental operating physical note, definition power voltage startup problems 52 to 53 Cisco 836 and SOHO 96 Router Hardware Installation Guide IN-2 78-15281-02...
  • Page 59 51 to 54 unpacking the router 31, ?? to 31 voltage specifications wall mounting 43 to 45 wall-mounting brackets, figure warning, definition warnings, installation 28 to 30 weight specifications Cisco 836 and SOHO 96 Router Hardware Installation Guide IN-3 78-15281-02...
  • Page 60 Index Cisco 836 and SOHO 96 Router Hardware Installation Guide IN-4 78-15281-02...

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