Serverguide Problems - IBM BladeCenter HX5 Installation And User Manual

v Dynamic System Analysis (DSA) Preboot diagnostic program

ServerGuide problems

Use this information to diagnose ServerGuide problems and suggested actions.
The following table lists problem symptoms and suggested solutions.
Symptom
The ServerGuide Setup and
Installation CD will not start.
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IBM BladeCenter HX5 Type 7873, 7872, 1910, and 1909: Installation and User's Guide
Note: If you are unable to find the system error logs in the blade server
firmware code, view the advanced management module event log.
The DSA Preboot diagnostic programs are stored in read-only memory. DSA
Preboot collects and analyzes system information, as well as offers a rich set of
diagnostic tests to aid in diagnosing server problems. The diagnostic programs
collect the following information about the server:
– Drive health information
– Event logs for ServeRAID controllers and service processors
– Hardware inventory, including PCI and USB information
– Light path diagnostics status
– LSI RAID and controller configuration
– Network interfaces and settings
– ServeRAID configuration
– Service processor status and configuration
– System configuration
– Vital product data, firmware, and Unified Extensible Firmware Interface
(UEFI) configuration
– Microprocessor, input/output hub, and UEFI error logs
– Scalability Link status
DSA creates a DSA log, which is a chronologically ordered merge of the
system-event log (as the IPMI event log), the integrated management module
(IMM) chassis-event log (as the ASM event log), and the operating-system event
logs. You can send the DSA log as a file to IBM service or view the information
as a text file or HTML file.
DSA Preboot offers the following diagnostic tests of your server:
– Microprocessor
– Memory
2
– IMM I C
– Optical (CD or DVD) drive
– Hard disk drive
– Ethernet controller
For more information about diagnostic programs and error messages, see the
Problem Determination and Service Guide.
Action
v Make sure that the CD drive is associated with the blade server that you are
configuring.
v Make sure that the blade server supports the ServerGuide program and has a
bootable CD (or DVD) drive.
v If the startup (boot) sequence settings have been changed, make sure that the
CD drive is first in the startup sequence.