Post Problems Flowchart - HP ProLiant DL120 G7 User Manual

POST problems flowchart

Symptoms:
•
Server does not complete POST
NOTE:
•
Server completes POST with errors
Possible problems:
•
Improperly seated or faulty internal component
•
Faulty KVM device
•
Faulty video device
Item See
"Video problems" in the HP ProLiant Servers Troubleshooting Guide
1
located on the Documentation CD or see "Troubleshooting resources"
KVM or iLO 3 documentation
2
"POST error messages and beep codes (on page 80)"
3
"Symptom information (on page 66)"
4
"Port 85 and iLO messages" in the HP ProLiant Servers Troubleshooting
5
Guide located on the Documentation CD or see "Troubleshooting
resources"
"Server health LEDs (on page 68)" and "Component identification (on
6
page 7)"
"Loose connections (on page 68)"
7
"General memory problems are occurring" in the HP ProLiant Servers
8
Troubleshooting Guide located on the Documentation CD or see
"Troubleshooting resources"
Server maintenance and service guide, located on the Documentation CD
9
or the HP website (http://www.hp.com/products/servers/platforms).
"Breaking the server down to the minimum hardware configuration (on
10
page 67)" or in the HP ProLiant Servers Troubleshooting Guide located on
the Documentation CD or see "Troubleshooting resources"
11 •
"Hardware problems" in the HP ProLiant Servers Troubleshooting
Guide located on the Documentation CD or see "Troubleshooting
resources"
•
Server maintenance and service guide, located on the Documentation
CD or the HP website
(http://www.hp.com/products/servers/platforms)
"HP contact information (on page 91)"
12
The server has completed POST when the system attempts to access the boot device.
Troubleshooting 75