Brother HL-2130 User Manual page 97

Multifunction printer
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Examples of poor print quality
Hollow print
All black
ABCDEFGH
abcdefghijk
A B C D
a b c d e
0 1 2 3 4
White lines across the page
ABCDEFGH
abcdefghijk
A B C D
a b c d e
0 1 2 3 4
Lines across the page
Recommendation
Make sure that you use paper that meets our specifications. See
Acceptable paper and other print media on page 17.
Choose Thick Paper mode in the printer driver, choose Thick in
the machine's Paper Type menu setting or use thinner paper than
you are currently using. See Paper Type on page 16 and Basic
tab in the Software User's Guide.
Check the machine's environment. Conditions such as high
humidity can cause hollow print. See the Safety and Legal
booklet.
The drum unit may be damaged. Put in a new drum unit. See
Replacing the drum unit on page 35.
Clean the corona wire inside the drum unit by sliding the green tab
from left to right and right to left several times. Be sure to return
the green tab to the home position (a). See Cleaning the corona
wire on page 42.
The drum unit may be damaged. Put in a new drum unit. See
Replacing the drum unit on page 35.
The fuser unit may be contaminated. Call your Brother dealer.
Make sure that you use paper that meets our specifications. A
rough surfaced paper or thick print media can cause problems.
Make sure that you choose the appropriate media type in the
printer driver or in the machine's Paper Type menu setting. See
Acceptable paper and other print media on page 17 and Basic tab
in the Software User's Guide.
Make sure that a torn sheet of paper is not inside the machine
covering the scanner window.
The problem may disappear by itself. Print multiple pages to clear
this problem, especially if the machine has not been used for a
long time.
The drum unit may be damaged. Put in a new drum unit. See
Replacing the drum unit on page 35.
Clean the corona wire of the drum unit. See Cleaning the corona
wire on page 42.
The drum unit may be damaged. Put in a new drum unit. See
Replacing the drum unit on page 35.
Troubleshooting
B
71

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