Brother HL-2130 User Manual

Brother HL-2130 User Manual

Multifunction printer
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Safety and Legal
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Summary of Contents for Brother HL-2130

  • Page 1 ® User s Guide User s Guide ’ ’ Safety and Legal Basic User’s Guide Advanced User’s Guide...
  • Page 2 Safety and Legal (HL-2130 / HL-2132 / HL-2240 / HL-2240D / HL-2242D / HL-2250DN / HL-2270DW / DCP-7055 / DCP-7057 / DCP-7060D / DCP-7065DN / DCP-7070DW / MFC-7360 / MFC-7362N / MFC-7360N / MFC-7460DN / MFC-7470D / MFC-7860DN / MFC-7860DW) Not all models are available in all countries.
  • Page 3: Compilation And Publication

    Compilation and Publication Under the supervision of Brother Industries, Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice.
  • Page 4: To Use The Product Safely

    DO NOT connect your product to electrical sockets controlled by wall switches or automatic timers, or to the same circuit as large appliances that might disrupt the power supply. Disruption of power can delete information from the product’s memory. Avoid interference sources, such as other cordless telephone systems or speakers. Make sure cables leading to the product do not constitute a trip hazard.
  • Page 5 This product must be installed near an electrical socket that is easily accessible. In case of an emergency, you must unplug the power cord from the electrical socket to shut off the power completely. Plastic bags are used in the packing of your product and drum unit. Plastic bags are not toys. To avoid the danger of suffocation, keep these bags away from babies and children and dispose of them properly.
  • Page 6 5 Never install telephone wiring during a lightning storm. Never install a telephone wall socket in a wet location. 6 If any cables become damaged, disconnect your product, and contact your Brother dealer. 7 DO NOT place any objects on the product, or obstruct the air vents.
  • Page 7 (MFC and DCP only) Some areas of the product can cause injury if covers (shaded) are closed with force. Take care when placing your hand in the areas shown in the illustrations. (MFC and DCP only) To prevent injuries, be careful not to put your fingers in the areas shown in the illustrations.
  • Page 8 CAUTION HOT SURFACE After you have just used the product, some internal parts of the product will be extremely hot. To prevent injury, DO NOT touch the shaded parts shown in the illustration, when you open the front or back cover (back output tray). Inside the product Inside the product Inside the product...
  • Page 9: Important Safety Instructions

    DO NOT place anything in the path of printed pages or received faxes. 14 Wait until pages have exited the product before picking them up. 15 Unplug this product from the power socket and refer all servicing to Brother Authorized Service Personnel under the following conditions: ...
  • Page 10  If the product has been dropped or the casing has been damaged. If the product exhibits a distinct change in performance, indicating a need for service.  16 To protect your product against power surges, we recommend the use of a power protection device (Surge Protector).
  • Page 11 Regulation Declaration of Conformity (Europe only) (HL-2130 / HL-2132 / HL-2240 / HL-2240D / HL-2242D / HL-2250DN / DCP-7055 / DCP-7057 / DCP-7060D / DCP-7065DN) We, Brother Industries, Ltd. 15-1, Naeshiro-cho, Mizuho-ku, Nagoya 467-8561 Japan declare that this product is in compliance with the essential requirements of Directives 2004/108/EC, 2006/95/EC and 2005/32/EC.
  • Page 12: Disconnect Device

    THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE FITTED WITH THE APPROPRIATE CONNECTOR. Brother advises that this product may not function correctly in a country other than where it was originally purchased, and does not offer any warranty in the event that this product is used on...
  • Page 13: Radio Interference

    Wiring information (U.K. only) If you need to replace the plug fuse, fit a fuse that is approved by ASTA to BS1362 with the same rating as the original fuse. Always replace the fuse cover. Never use a plug that does not have a cover. If in any doubt, call a qualified electrician.
  • Page 14 ENERGY STAR specifications for energy efficiency. Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International Corporation. Microsoft, Windows, Windows Server, Outlook and Internet Explorer are registered trademarks of Microsoft Corporation in the United States and/or other countries.
  • Page 15 Each company whose software titles is mentioned in this manual has a Software License Agreement specific to its proprietary programs. Any trade names and product names of companies appearing on Brother products, related documents and any other materials are all trademarks or registered trademarks of those...
  • Page 16: Open Source Licensing Remarks

    (For Macintosh) Double-click the CD-ROM icon on your desktop. Then double-click the Utilities icon. License.rtf will appear. Copyright and License ©2010 Brother Industries, Ltd. This product includes software developed by the following vendors: ©1983-1998 PACIFIC SOFTWORKS, INC. ©2010 Devicescape Software, Inc.
  • Page 17 Unlawful use of copying equipment (MFC and DCP only) It is an offence to make reproductions of certain items or documents with the intent to commit fraud. The following is a non-exhaustive list of documents which it may be unlawful to produce copies of.
  • Page 19 BASIC USER’S GUIDE DCP-7055 DCP-7057 DCP-7060D DCP-7065DN DCP-7070DW Not all models are available in all countries. Version B UK/IRE...
  • Page 20 The serial number is on the back of the unit. Retain this User’s Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service. Register your product on-line at http://www.brother.com/registration/ © 2010 Brother Industries, Ltd.
  • Page 21 Software User's Follow these instructions for Printing and Guide Scanning (for DCP-7065DN and DCP-7070DW). Instructions are included for Network Scanning and using the Brother ControlCenter utility. Network Glossary This Guide provides basic information about advanced network features of Brother (For DCP-7065DN...
  • Page 22: Table Of Contents

    Network User’s Guide..................2 Viewing Documentation ...................2 ® Accessing Brother Support (Windows ) ..............4 Accessing Brother Support (Macintosh) ..............5 Control panel overview ..................6 Changing LCD language ..................8 Loading paper Loading paper and print media ................9 Loading paper in the standard paper tray............9 Loading paper in the manual feed slot ............11...
  • Page 23 Routine maintenance Replacing the consumable items................. 28 Replacing the toner cartridge ................ 29 Replacing the drum unit................. 35 Cleaning the machine ..................40 Cleaning the outside of the machine ............. 40 Cleaning the scanner glass ................41 Cleaning the corona wire................42 Cleaning the drum unit ..................
  • Page 24 Specifications General ........................92 Document Size ....................95 Print media......................96 Copy ........................97 Scanner .......................98 Printer ........................99 Interfaces ......................100 Computer requirements ..................101 Consumable items .....................103 Network (LAN) (DCP-7065DN / DCP-7070DW) ..........104 Index...
  • Page 25 Table of Contents (ADVANCED USER’S GUIDE) The Advanced User's Guide explains the following features and operations. You can view the Advanced User's Guide on the Documentation CD-ROM. General Setup Memory Storage Ecology features Toner Settings LCD Contrast User Settings Report Network Configuration Report (For DCP-7065DN and DCP-7070DW) WLAN Report (DCP-7070DW only)
  • Page 27: General Information

    Using the documentation WARNING WARNING indicates a potentially Thank you for buying a Brother machine! hazardous situation which, if not avoided, Reading the documentation will help you could result in death or serious injuries. make the most of your machine.
  • Page 28: Accessing The Advanced User's Guide, Software User's Guide And Network User's Guide

    Chapter 1 Accessing the Click your country. Advanced User’s Guide, Software User’s Guide and Network User’s Guide This Basic User's Guide does not contain all the information about the machine such as how to use the advanced features Copy, Printer, Scanner and Network (for DCP-7065DN / DCP-7070DW).
  • Page 29 Active X controls. For the page to downloaded and installed before use. See display correctly you must click on Allow Accessing Brother Support (Macintosh) Blocked Content, then click Yes in the on page 5 for further instructions. Security Warning dialog box.
  • Page 30: Accessing Brother Support (Windows ® )

    You can find all the contacts you will need, such as Web support (Brother Solutions Center) on the Installation CD-ROM.  Click Brother Support on the main menu. The following screen will appear:  To access our website (http://www.brother.com/), click Brother Home Page.
  • Page 31: Accessing Brother Support (Macintosh)

    Double-click the Brother Support icon. The following screen will appear:  To download and install Presto! PageManager, click Presto! PageManager.  To register your machine from the Brother Product Register Page (http://www.brother.com/registration/), click On-Line Registration.  For the latest news and product support information (http://solutions.brother.com/), click...
  • Page 32: Control Panel Overview

    Chapter 1 Control panel overview DCP-7055 / DCP-7057 have the same keys and DCP-7060D / DCP-7065DN / DCP-7070DW have the same keys. 1 COPY keys: 2 PRINT key: Options Job Cancel You can quickly and easily choose temporary Cancels a print job and clears it from the settings for copying.
  • Page 33 General information 4 LCD Displays messages to help you set up and use your machine. (For DCP-7070DW) A four level indicator shows the current wireless signal strength if you are using a wireless connection. 5 Menu keys: Menu Lets you access the Menu to program your settings in this machine.
  • Page 34: Changing Lcd Language

    Chapter 1 Changing LCD language You can change the LCD language. Press Menu. Press a or b to choose 1.General Setup. Press OK. Press a or b to choose 0.Local Language. Press OK. Press a or b to choose your language. Press OK.
  • Page 35: Loading Paper

    Loading paper Loading paper and Printing on plain paper, thin paper or recycled paper from the standard print media paper tray Pull the paper tray completely out of the The machine can feed paper from the machine. standard paper tray or manual feed slot. When you put paper into the paper tray, note the following: ...
  • Page 36 Chapter 2 While pressing the green paper-guide Put paper in the tray and make sure: release lever (1), slide the paper guides  The paper is below the maximum to fit the paper size you are loading in paper mark (b b b) (1). the tray.
  • Page 37: Loading Paper In The Manual Feed Slot

    Loading paper Unfold the support flap (1) to prevent Printing on plain paper or recycled paper from sliding off the face-down paper from the manual feed slot output tray. Unfold the support flap (1) to prevent paper from sliding off the face-down output tray, or remove each page as soon as it comes out of the machine.
  • Page 38 Chapter 2 Using both hands, slide the manual feed Note slot paper guides to the width of the Remove each printed sheet or envelope paper that you are going to use. immediately to prevent a paper jam. Open the back cover (back output tray). (For printing envelopes) Pull down the two green levers, one on the left-hand side and one on the right-...
  • Page 39 Loading paper (For DCP-7060D / DCP-7065DN / Using both hands, put one sheet of DCP-7070DW) paper or one envelope in the manual Open the manual feed slot cover. feed slot until the front edge of the paper or envelope touches the paper feed roller.
  • Page 40 Chapter 2 • If you put any print media in the manual feed slot before the machine is in Ready mode, the print media may be ejected without being printed on. • To easily remove a small printout from the output tray, lift up the scanner cover by using both hands as shown in the illustration.
  • Page 41: Unscannable And Unprintable Areas

    Loading paper Unscannable and unprintable areas The figures below show maximum unscannable and unprintable areas. The unscannable and unprintable areas may vary depending on the paper size or settings in the application you are using. Usage Document Top (1) Left (2) Size Bottom (1) Right (2)
  • Page 42: Paper Settings

    Chapter 2 Paper settings Press a or b to choose A4, Letter, Executive, A5, A5 L, A6, B5 or B6. Press OK. Paper Type Press Stop/Exit. Set up the machine for the type of paper you are using. This will give you the best print quality.
  • Page 43: Acceptable Paper And Other Print Media

    Loading paper Acceptable paper and Recommended paper and print media other print media Print quality may vary according to the type of Paper Type Item paper you are using. Plain paper Xerox Premier TCF 80 g/m You can use the following types of print Xerox Business 80 g/m media: thin paper, plain paper, thick paper, bond paper, recycled paper, labels or...
  • Page 44: Handling And Using Special Paper

    Chapter 2 Recommended paper specifications The following paper specifications are suitable for this machine. Basis weight 75-90 g/m 80-110 m Thickness Roughness Higher than 20 sec. Stiffness 90-150 cm /100 Grain direction Long grain Volume resistivity -10e Surface resistivity -10e ohm-cm CaCO (Neutral)
  • Page 45 If you use any of the types of paper listed, stacked they may damage your machine. This • that are made of paper that weighs damage is not covered under any Brother more than the paper weight warranty or service agreement. specifications for the machine •...
  • Page 46 If you use any of the types of envelopes listed above, they may damage your IMPORTANT machine. This damage may not be covered under any Brother warranty or • DO NOT feed part used label sheets. The service agreement. exposed carrier sheet will damage your machine.
  • Page 47: Loading Documents

    Loading documents How to load Note documents • To scan documents that are not suitable for the ADF, see Using the scanner glass on page 22. You can make copies and scan from the ADF* (Automatic Document Feeder) (*For • It is easier to use the ADF if you are DCP-7065DN) and the scanner glass.
  • Page 48: Using The Scanner Glass

    Chapter 3 Adjust the paper guides (1) to fit the Using the document guidelines on the width of your document. left and top, place the document face down in the upper left corner of the scanner glass. IMPORTANT • To avoid damaging your machine while using the ADF, DO NOT pull on the document while it is feeding.
  • Page 49 Loading documents Close the document cover. IMPORTANT If the document is a book or is thick, do not slam or press on the cover.
  • Page 50: Making Copies

    Making copies How to copy Copy settings You can change the following copy settings: The following steps show the basic copy operation. For details about each option, see Press Menu, Options or Duplex and then the Advanced User's Guide on the CD-ROM. press a or b to scroll through the copy settings.
  • Page 51: How To Print From A Computer

    Printing for Windows or Printing and Faxing for Macintosh in the Software User's Guide for the details about the print settings.) Install the Brother printer driver on the Installation CD-ROM. (See the Quick Setup Guide.) From your application, choose the Print command.
  • Page 52: How To Scan To A Computer

    Scanning in the Software User's Presto! PageManager must be downloaded Guide.) and installed before use. See Accessing Brother Support (Macintosh) on page 5 for Load your document. (See How to load further instructions. documents on page 21.) (For DCP-7065DN and DCP-7070DW ...
  • Page 53: Scanning Using A Scanner Driver

    How to scan to a computer Scanning using a scanner driver For more information, see Scanning a document using the TWAIN driver or Scanning a document using the WIA driver in the Software User's Guide. Start a scanning application and click the Scan button.
  • Page 54: A Routine Maintenance

    Routine maintenance Replacing the consumable items The machine will indicate when it is time to replace the consumable items. (See Replacing the toner cartridge on page 29 and Replacing the drum unit on page 35.) To avoid any inconvenience, you may want to buy spare consumable items before the machine stops printing. Toner cartridge Drum unit See Replacing the toner cartridge on page 29.
  • Page 55: Replacing The Toner Cartridge

    Routine maintenance Replacing the toner cartridge IMPORTANT Brother machines are designed to work Model Name: For the model name of toner with toner of a particular specification and cartridges, see Replacing the consumable will work to a level of optimum items on page 28.
  • Page 56 10 minutes to cool down. The machine will stop printing until you replace the toner cartridge. A new and unused original Brother toner cartridge will reset the Replace Toner mode. Note To force the machine to continue printing...
  • Page 57 Routine maintenance Take out the drum unit and toner CAUTION cartridge assembly. HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. When you open the front or back cover (back output tray) of the machine, DO NOT touch the shaded parts shown in the illustration.
  • Page 58 WARNING IMPORTANT • We recommend that you place the drum DO NOT put a toner cartridge into a fire. It unit and/or the toner cartridge on a clean, could explode, resulting in injuries. flat, level, stable surface with a sheet of disposable paper or cloth underneath it in DO NOT use cleaning materials that case you accidentally spill or scatter toner.
  • Page 59 Routine maintenance Pull off the protective cover. Note • Be sure to seal up the toner cartridge tightly in a suitable bag so that toner powder does not spill out of the cartridge. • If you choose not to return your used consumable, please discard the used consumable according to local regulations, keeping it separate from...
  • Page 60 Put the new toner cartridge firmly into Clean the primary corona wire inside the the drum unit so that it locks into place. drum unit by gently sliding the green tab If you put it in correctly, the green lock from left to right and right to left several lever will lift automatically.
  • Page 61: Replacing The Drum Unit

    We cannot guarantee the print quality. Please Model name: DR-2200 replace the drum unit with a new one. We recommend a genuine Brother Original drum A new drum unit can print approximately unit be installed at this time. 12,000 A4 or Letter size single-sided pages.
  • Page 62 Take out the drum unit and toner CAUTION cartridge assembly. HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. When you open the front or back cover (back output tray) of the machine, DO NOT touch the shaded parts shown in the illustration.
  • Page 63 Routine maintenance WARNING IMPORTANT • To prevent damage to the machine from DO NOT put a toner cartridge into a fire. It static electricity, DO NOT touch the could explode, resulting in injuries. electrodes shown in the illustration. DO NOT use cleaning materials that contain ammonia, alcohol, any type of spray, or any type of flammable substance to clean the outside or inside of the...
  • Page 64 Put the toner cartridge firmly into the Note new drum unit until you hear it lock into If you choose not to return your used place. If you put the cartridge in consumable, please discard the used correctly, the green lock lever will lift consumable according to local automatically.
  • Page 65: Resetting The Drum Counter

    Routine maintenance Clean the corona wire of the drum unit by gently sliding the green tab from left to right and right to left several times. CAUTION Be sure to return the green tab to the home position (a) (1). If you do not, printed pages may have a vertical stripe.
  • Page 66: Cleaning The Machine

    Cleaning the machine Cleaning the outside of the machine Clean the outside and inside of the machine regularly with a dry, lint-free soft cloth. When Turn off the machine. Unplug the you replace the toner cartridge or the drum telephone line cord first, disconnect all unit, make sure that you clean the inside of cables, and then unplug the power cord the machine.
  • Page 67: Cleaning The Scanner Glass

    Routine maintenance Wipe the inside and the outside of the paper tray with a dry, lint-free soft cloth to remove dust. Re-load the paper and put the paper tray firmly back in the machine. Plug the machine’s power cord back into (For DCP-7065DN) In the ADF unit, the electrical socket first, connect all clean the white bar (1) and the scanner...
  • Page 68: Cleaning The Corona Wire

    WARNING Note In addition to cleaning the scanner glass and glass strip with a soft lint-free cloth HOT SURFACE moistened with water, run your finger tip over the glass to see if you can feel After you have just used the machine, some anything on it.
  • Page 69 Routine maintenance Slowly take out the drum unit and toner Clean the corona wire inside the drum cartridge assembly. unit by gently sliding the green tab from right to left and left to right several times. CAUTION We recommend that you place the drum unit and toner cartridge assembly on a clean, flat surface with a sheet of disposable paper or cloth underneath it in...
  • Page 70: Cleaning The Drum Unit

    Cleaning the drum unit Using both hands, slide the manual feed paper guides to the width of the paper that you are going to use. If you have print quality problems, the drum may have foreign material, such as glue from a label stuck on the drum surface.
  • Page 71 Routine maintenance If the problem is not solved yet, follow the Note steps below. • The machine makes a mechanical noise during the Drum Cleaning process Open the front cover and leave the because the machine rotates the OPC machine turned on for 10 minutes to drum in reverse.
  • Page 72 Slowly take out the drum unit and toner Push down the green lock lever and take cartridge assembly. the toner cartridge out of the drum unit. CAUTION We recommend that you put the drum unit and toner cartridge assembly on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.
  • Page 73 Routine maintenance Turn the drum unit gear by hand while looking at the surface of the OPC drum (1). • To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration. When you have found the mark on the drum that matches the print sample, wipe the surface of the OPC drum with a Put the print sample in front of the drum...
  • Page 74: Cleaning The Paper Pick-Up Rollers

    Cleaning the paper pick-up Put the toner cartridge back into the drum unit until you hear it lock into place. rollers If you put the cartridge in correctly, the green lock lever will lift automatically. If you have paper feed problems, clean the pick-up rollers as follows: Turn off the machine.
  • Page 75 Routine maintenance Wipe the two pick-up rollers (1) inside of the machine to remove dust. Put the paper tray back in the machine. Plug the machine’s power cord back into the electrical socket. Turn on the machine.
  • Page 76: Troubleshooting

    The most common error and maintenance messages are shown below. You can clear most errors and perform routine maintenance messages by yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips: Visit us at http://solutions.brother.com/. Error Message...
  • Page 77 Init Unable XX problem. for several minutes and then reconnect  If the problem continues, call your Brother dealer. The paper is jammed in the (See Paper is jammed in the Duplex Tray Jam Duplex duplex tray at the back of the on page 62.)
  • Page 78 Brother toner cartridge. This will reset the Replace Toner mode. (See Replacing the toner cartridge on page 29.) If you have set the Toner setting to...
  • Page 79: Document Jams

    Troubleshooting Document Jams Document is jammed under the document cover (For DCP-7065DN) Document is jammed in the top of the ADF unit Take out any paper from the ADF that is (For DCP-7065DN) not jammed. Lift the document cover. Take out any paper from the ADF that is not jammed.
  • Page 80: Removing Small Documents Jammed In The Adf (For Dcp-7065Dn)

    Removing small documents Document is jammed at the jammed in the ADF output tray (For DCP-7065DN) (For DCP-7065DN) Lift the document cover. Take out any paper from the ADF that is not jammed. Insert a piece of stiff paper, such as cardstock, into the ADF to push any Pull the jammed document out to the small paper scraps through.
  • Page 81: Paper Jams

    Troubleshooting Paper Jams IMPORTANT If the paper cannot easily be removed in Paper is jammed in the this direction, stop and follow the instructions for Paper is jammed inside the standard paper tray machine on page 58. If the LCD shows Jam Tray, follow these steps: Note Pull the paper tray completely out of the...
  • Page 82: Paper Is Jammed At The Back Of The Machine

    Paper is jammed at the back of the machine If the LCD shows Jam Rear, a paper jam occurred behind the back cover. Follow these steps: Open the front cover. Leave the machine turned on for 10 minutes to cool down. Slowly take out the drum unit and toner cartridge assembly.
  • Page 83 Troubleshooting Pull down the tabs at the left and right IMPORTANT hand sides to open the fuser cover (1). • We recommend that you place the drum unit and the toner cartridges on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.
  • Page 84: Paper Is Jammed Inside The Machine

    Paper is jammed inside the Using both hands, gently pull the jammed paper out of the fuser unit. machine If the LCD shows Jam Inside, follow these steps: Leave the machine turned on for 10 minutes to cool down. Open the front cover. CAUTION Close the fuser cover and the back cover (face-up output tray).
  • Page 85 Troubleshooting Slowly take out the drum unit and toner Push down the green lock lever and take cartridge assembly. The jammed paper the toner cartridge out of the drum unit. may be pulled out with the drum unit and Clear the jammed paper if there is any toner cartridge assembly, or this may inside the drum unit.
  • Page 86 Lift the scanner cover. Put the toner cartridge back into the Use both hands to carefully pull the drum unit until you hear it lock into place. jammed paper up and out of the output If you put the cartridge in correctly, the tray opening.
  • Page 87 Troubleshooting If you could not pull the jammed paper Put the paper tray back into the out of the output tray opening as shown machine. If you have removed the in step g, take the paper tray jammed paper, you have cleared the completely out of the machine.
  • Page 88: Paper Is Jammed In The Duplex Tray

    Paper is jammed in the Duplex Pull the duplex tray completely out of the machine. Tray If the LCD shows Jam Duplex, follow these steps: Leave the machine turned on for 10 minutes to cool down. CAUTION HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot.
  • Page 89 Troubleshooting Pull the jammed paper out of the Make sure that no paper remains under machine or the duplex tray. the machine. Put the duplex tray back in the machine.
  • Page 90: If You Are Having Difficulty With Your Machine

    If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. Most problems can be easily resolved by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
  • Page 91: Scanning Difficulties

    Scanning difficulties Difficulties Suggestions TWAIN errors appear while Make sure that the Brother TWAIN driver is chosen as the primary source. In scanning. PaperPort™ 12SE, click File, Scan or Get Photo and choose the Brother TWAIN driver. OCR does not work.
  • Page 92: Paper Handling Difficulties

    Paper handling difficulties Difficulties Suggestions The machine does not feed paper.  If there is no paper, load a new stack of paper into the paper tray. The LCD shows No Paper or a  If there is paper in the paper tray, make sure it is straight. If the paper is curled, Paper Jam message.
  • Page 93 It is necessary to set the third party Security/Firewall Software to allow Network scanning. To add port 54925 for Network scanning, enter the information below:  In Name: Enter any description, for example Brother NetScan.  In Port number: Enter 54925. ...
  • Page 94 Other Difficulties Suggestions The machine will not turn on. Adverse conditions on the power connection (such as lightning or a power surge) may have triggered the machine’s internal safety mechanisms. Turn the machine off and unplug the power cord. Wait for ten minutes, then plug in the power cord and turn the machine on.
  • Page 95: Improving The Print Quality

    Note Brother does not recommend the use of cartridges other than Brother Original cartridges or the refilling of used cartridges with toner from other sources. To get the best print quality, we suggest using the recommended paper. Check that you use paper that meets our specifications.
  • Page 96  Put in a new drum unit. See Replacing the drum unit on page 35.  The fuser unit may be contaminated. Call your Brother dealer. Make sure that you use paper that meets our specifications.  Rough-surfaced paper may cause the problem. See Acceptable paper and other print media on page 17.
  • Page 97 42.  The drum unit may be damaged. Put in a new drum unit. See Replacing the drum unit on page 35. The fuser unit may be contaminated. Call your Brother dealer.  All black  Make sure that you use paper that meets our specifications. A rough surfaced paper or thick print media can cause problems.
  • Page 98 Examples of poor print quality Recommendation  Check the machine's environment. Conditions such as high humidity and high temperatures may cause this print quality problem.  If the problem is not solved after printing a few pages, put in a new drum unit.
  • Page 99 The toner cartridge may be damaged. Put in a new toner 0 1 2 3 4 cartridge. See Replacing the toner cartridge on page 29.  The fuser unit may be contaminated. Call your Brother dealer. Black lines down the page Printed pages have toner stains down the page.
  • Page 100 Examples of poor print quality Recommendation  Check the paper type and quality. High temperatures and high humidity will cause paper to curl. See Acceptable paper and other print media on page 17.  If you do not use the machine often, the paper may have been in the paper tray too long.
  • Page 101 Troubleshooting Examples of poor print quality Recommendation  Make sure that the two green envelope levers inside the back cover are pulled down when you print the envelope. Envelope creases Note When you have finished printing, open the back cover and reset the two green levers back to their original position.
  • Page 102 Examples of poor print quality Recommendation  Open the back cover and make sure that the two green envelope levers on the left and right hand sides are in the up position. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ.
  • Page 103 Troubleshooting Examples of poor print quality Recommendation  Choose Reduce Paper Curl mode in the printer driver when you do not use our recommended paper. See Other Print Options (for ® Windows ) or Print Settings (For Macintosh) in the Software User's Guide.
  • Page 104 Examples of poor print quality Recommendation  Lift up the output tray support flap (1). Curled...
  • Page 105: Machine Information

    IP address information. 2 All Settings You can reset all the machine’s settings back to its default factory settings. Brother strongly recommends you perform this operation when you dispose of the machine.
  • Page 106: Menu And Features

    Menu and features On-screen How to access the menu mode programming Press Menu. Your machine has been designed to be easy to use. The LCD provides on-screen Choose an option. You can scroll programming using the menu keys. through each menu level by pressing a We have created step by step on-screen or b for the direction you want.
  • Page 107: Menu Keys

    Menu and features Menu keys Access the menu. Go to the next menu level. Accept an option. Exit the menu by pressing repeatedly. Go back to the previous menu level. Scroll through the current menu level. Exit the menu.
  • Page 108: Menu Table

    Menu table The factory settings are shown in Bold with an asterisk. Choose & OK Choose & OK to accept to exit Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — Sets the type of 1.General 1.Paper 1.Paper Thin paper in the paper...
  • Page 109 Menu and features Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — Range varies Conserves power. 1.General 2.Ecology 2.Sleep depending on Setup Time (Continued) models. (Continued) 003Min* — — Adjusts the contrast 3.LCD -nnnno+ of the LCD. Contrast -nnnon+ -nnonn+*...
  • Page 110 Level 1 Level 2 Level 3 Options Descriptions Page — You can choose the 2.Copy 1.Quality Auto* Copy resolution for Text your type of document. Photo Graph — Adjust the brightness 2.Brightness -nnnno+ for copies. -nnnon+ -nnonn+* -nonnn+ -onnnn+ — Adjusts the contrast 3.Contrast -nnnno+...
  • Page 111 Menu and features Level 1 Level 2 Level 3 Level 4 Options Descriptions — Chooses the Boot 3.Network 1.TCP/IP 1.Boot Auto* method that best Method (For Static suits your needs. DCP-7065DN) RARP BOOTP DHCP 2.IP Address — [000-255]. [000-255]. Enter the IP address. [000-255].
  • Page 112 — Enable or Disable the 0.IPv6 IPv6 protocol. If you Off* want to use the IPv6 protocol, visit http://solutions. brother.com/ for more information. — — Chooses the 2.Ethernet Auto* Ethernet link mode. 100B-FD 100B-HD 10B-FD 10B-HD —...
  • Page 113 Enable or Disable the 0.IPv6 IPv6 protocol. If you Off* want to use the IPv6 protocol, visit http://solutions. brother.com/ for more information. See Network User's Guide. The factory settings are shown in Bold with an asterisk.
  • Page 114 Chapter C Level 1 Level 2 Level 3 Level 4 Options Descriptions — Chooses the 4.Network 1.Wired LAN 2.Ethernet Auto* Ethernet link mode. (For (Continued) 100B-FD DCP-7070DW) 100B-HD (Continued) 10B-FD 10B-HD — You can see the 3.Wired Active 100B-FD current wired status. Status Active 100B-HD Active 10B-FD...
  • Page 115 Enable or Disable the 0.IPv6 IPv6 protocol. If you Off* want to use the IPv6 protocol, visit http://solutions. brother.com/ for more information. — — You can configure 2.Setup your print server. Wizard — —...
  • Page 116 Chapter C Level 1 Level 2 Level 3 Level 4 Options Descriptions You can see the 4.Network 2.WLAN 5.WLAN 1.Status Active(11b) current wireless Status (For (Continued) Active(11g) network status. DCP-7070DW) Wired LAN (Continued) Active WLAN OFF AOSS Active Connection Fail You can see the 2.Signal Strong...
  • Page 117 Menu and features Level 1 Level 2 Level 3 Options Descriptions Page — — You can check the 3.Machine Info. 1.Serial No. serial number of your (For DCP-7055, machine. DCP-7057 and — You can check the 2.Page Counter Total DCP-7060D) number of total List 4.Machine Info.
  • Page 118: D Specifications

    Specifications General Note This chapter provides a summary of the machines’ specifications. For additional specifications visit http://www.brother.com/ for details. Printer Type Laser Print Method Electrophotography by semiconductor laser beam scanning Memory Capacity (For DCP-7055 / DCP-7057) 16 MB (For DCP-7060D / DCP-7065DN / DCP-7070DW) 32 MB 16 characters ...
  • Page 119 Specifications Dimensions DCP-7065DN 316 mm 405 mm 398.5 mm DCP-7055 / DCP-7057 / DCP-7060D / DCP-7070DW 268 mm 405 mm 398.5 mm Weight With Consumables: (For DCP-7055 / DCP-7057) 9.8 kg (For DCP-7060D) 10.1 kg (For DCP-7065DN) 11.4 kg (For DCP-7070DW) 10.3 kg...
  • Page 120 Noise level Sound power Operating: (For DCP-7055/DCP-7057) d = 6.60 B (A) (For DCP-7060D/DCP-7065DN/DCP-7070DW) d = 6.40 B (A) Standby: (For DCP-7055/DCP-7057) d = 4.30 B (A) (For DCP-7060D) d = 4.27 B (A) (For DCP-7065DN/DCP-7070DW) d = 4.22 B (A) Sound pressure Operating (Printing): m = 53 dB (A)
  • Page 121: Document Size

    Specifications Document Size Document Size ADF Width: 147.3 to 215.9 mm (Single-sided) (For DCP-7065DN) ADF Length: 147.3 to 355.6 mm (For DCP-7065DN) Scanner Glass Width: Max. 215.9 mm Scanner Glass Length: Max. 297 mm...
  • Page 122: Print Media

    Print media Paper Input Paper Tray  Paper Type: Plain paper, Thin paper or Recycled paper  Paper Size: Letter, A4, B5 (ISO/JIS), A5, A5 (Long Edge), B6 (ISO), A6, Executive Paper Weight:  60 to 105 g/m  Maximum Paper Tray Up to 250 sheets of 80 g/m Capacity: Plain paper...
  • Page 123: Copy

    Specifications Copy Color/Monochrome Monochrome Copy Width Max. 204 mm Multiple Copies Stacks or Sorts up to 99 pages Reduce/Enlarge 25% to 400% (in increments of 1%) Up to 600  600 dpi Resolution First Copy Out Time (For DCP-7055 / DCP-7057) Less than 12 seconds (from the READY mode and standard tray) (For DCP-7060D / DCP-7065DN / DCP-7070DW) Less than 11 seconds (from the READY mode and standard tray)
  • Page 124: Scanner

    Scanning Width Max. 204 mm Greyscale 256 levels For the latest driver updates for the Mac OS X you are using, visit us at http://solutions.brother.com/. ® ® ® Maximum 1200  1200 dpi scanning with the WIA driver in Windows...
  • Page 125: Printer

    Specifications Printer Automatic 2-sided (Duplex) Print (For DCP-7060D / DCP-7065DN / DCP-7070DW) Emulations PCL6 (For DCP-7070DW) 600 dpi  600 dpi, HQ1200 (2400  600 dpi) quality Resolution Print Speed Up to 5 pages/minute (A4 size) (Duplex) Print Speed (For DCP-7055 / DCP-7057) Up to 20 pages/minute (A4 size) (For DCP-7060D) Up to 24 pages/minute (A4 size)
  • Page 126: Interfaces

    Interfaces We recommend to use a USB cable (Type A/B) that is no more than 2 metres long. Use an Ethernet UTP cable category 5 or greater. Ethernet (DCP-7065DN / DCP-7070DW) Wireless LAN IEEE 802.11 b/g (Infrastructure / Ad-hoc Mode) (DCP-7070DW) Your machine has a Hi-Speed USB 2.0 interface.
  • Page 127: Computer Requirements

    Specifications Computer requirements Minimum System Requirements and Supported PC Software Functions Computer Platform & Processor Minimum Recommended Hard Disk Space Supported Supported Operating System Minimum to install Version Speed Software Interface Functions Drivers Applications ® ® ® 64 MB 256 MB 150 MB 500 MB Printing,...
  • Page 128 10.6.x Processor ® Internet Explorer 6.0 or greater. For WIA, 1200 x 1200 resolution. Brother Scanner Utility enables to enhance up to 19200 x 19200 dpi. Third-party USB ports are not supported. ® ® PaperPort™ 11SE supports Microsoft SP4 or higher for Windows 2000.
  • Page 129: Consumable Items

    Specifications Consumable items Toner Cartridge Starter Toner Cartridge: Approx. 700 pages (A4) (Except DCP-7065DN / DCP-7070DW) Standard Toner Cartridge: TN-2010 (For DCP-7055 / Approx. 1,000 pages (A4) DCP-7057) TN-2210 (For DCP-7060D / Approx. 1,200 pages (A4) DCP-7065DN / DCP-7070DW) High-Yield Toner Cartridge: TN-2220 (For DCP-7060D / Approx.
  • Page 130: Network (Lan) (Dcp-7065Dn / Dcp-7070Dw)

    APOP, POP before SMTP, SMTP-AUTH Wireless APOP, POP before SMTP, SMTP-AUTH Wireless Network WEP 64/128 bit, WPA-PSK (TKIP/AES), WPA2-PSK (AES) Security (DCP-7070DW) Wireless Network AOSS™ Setup Support Utility (DCP-7070DW) BRAdmin Professional and Web BRAdmin are available as a download from http://solutions.brother.com/.
  • Page 131: Index

    Index Toner Ended ........30 Toner Low ..........30 ADF (automatic document feeder) using .............21 Folio ........... 16 Cleaning Cleaning:paper pick-up rollers ....48 Greyscale ..........98 corona wire ...........42 drum unit ..........44 scanner ..........41 Consumable items ........28 HELP disposal ..........33 LCD messages ........
  • Page 132 document jam ......... 53 error messages on LCD ....... 50 if you are having difficulty Paper ..........17 copy quality ........64 how to load ..........9 network ..........67 in manual feed slot ......11 paper handling ........66 in paper tray .........9 print quality ........
  • Page 133 These machines are approved for use in the country of purchase only. Local Brother companies or their dealers will only support machines purchased in their own countries.
  • Page 134 ADVANCED USER’S GUIDE DCP-7055 DCP-7057 DCP-7060D DCP-7065DN DCP-7070DW Not all models are available in all countries. Version A UK/IRE...
  • Page 135 Network User's Guide This Guide provides useful information about wired and wireless network settings (For DCP-7065DN and and security settings using the Brother DCP-7070DW) machine. You can also find supported protocol information for your machine and detailed troubleshooting tips.
  • Page 136 Table of Contents General Setup Memory Storage ....................1 Ecology features ....................1 Toner Save ...................... 1 Sleep Mode ..................... 1 Deep Sleep mode.................... 2 Toner Settings ....................... 2 Toner Setting (Continue Mode) ............... 2 LCD Contrast ......................3 User Settings Report ..................... 3 Network Configuration Report (For DCP-7065DN and DCP-7070DW)....
  • Page 138: General Setup

    General Setup Memory Storage Ecology features Your menu settings are stored permanently, Toner Save and in the event of a power failure will not be lost. Temporary settings (for example, You can save toner using this feature. When Contrast) will be lost. you set Toner Save to On, prints appear lighter.
  • Page 139: Deep Sleep Mode

    Chapter 1 Toner Settings While the machine is in sleep mode the LCD will show Sleep. Press Menu. Toner Setting (Continue Mode) Press a or b to choose 1.General You can set the machine to continue printing Setup and press OK. after the LCD shows Replace Toner.
  • Page 140: Lcd Contrast

    General Setup LCD Contrast User Settings Report You can change the contrast to make the You can print a list of the settings you have LCD look lighter or darker. programmed. Press Menu. Press Menu. Press a or b to choose 1.General (For DCP-7055/DCP-7057/DCP-7060D) Setup and press OK.
  • Page 141: Network Configuration Report (For Dcp-7065Dn And Dcp-7070Dw)

    Chapter 1 Network Configuration WLAN Report Report (For (DCP-7070DW only) DCP-7065DN and Prints the result of wireless LAN connectivity DCP-7070DW) diagnosis. Press Menu. You can print a report showing the current network configuration, including the internal Press a or b to choose 5.Machine print server settings.
  • Page 142: Scanning Using A Scanner Driver

    General Setup Scanning using a scanner driver For information about using a scanner driver, see Scanning a document using the TWAIN driver or Scanning a document using the WIA driver in the Software User's Guide.
  • Page 143: Making Copies

    Making copies Copy settings When you want to quickly change the copy settings temporarily for the next copy, use the temporary COPY keys. You can use different combinations. DCP-7055 / DCP-7057 DCP-7060D / DCP-7065DN / DCP-7070DW The machine returns to its default settings one minute after copying.
  • Page 144: Using The Options Key

    Making copies Using the Options key Make sure you are in Copy mode. Use the Options key to quickly set the following copy settings temporarily for the next copy. Press Menu selections Options Page Press a or b, then press OK Press a or b, then press OK Quality Auto*...
  • Page 145 Chapter 2 Press Menu selections Options Page Enlarge/Reduce 100%* 97% LTRiA4 94% A4iLTR 91% Full Page 85% LTRiEXE 70% A4iA5 Custom(25-400%) Auto 200% 141% A5iA4 104% EXEiLTR Page Layout Off(1 in 1)* 2 in 1 (P) 2 in 1 (L) 2 in 1 (ID) 4 in 1 (P) 4 in 1 (L)
  • Page 146: Improving Copy Quality

    Making copies Improving copy quality Sorting copies using the ADF (For DCP-7065DN) You can choose from a range of quality settings. The default setting is Auto. You can sort multiple copies. Pages will be stacked in the order 1 2 3, 1 2 3, 1 2 3, and so ...
  • Page 147: Adjusting Contrast And Brightness

    Chapter 2 Press a or b to enter an enlargement Press a or b to choose 2.Copy. or reduction ratio from 25% to 400%. Press OK. Press OK. Press a or b to choose 3.Contrast. (For DCP-7065DN) Auto sets the Press OK.
  • Page 148: Making N In 1 Copies

    Making copies Making N in 1 copies Put the next page on the scanner glass. Press OK. (page layout) Repeat steps f and g for each page of the layout. You can reduce the amount of paper used when copying by using the N in 1 copy After all the pages have been scanned, feature.
  • Page 149: In 1 Id Copy

    Chapter 2 2 in 1 (L) Press Options.  Press a or b to choose Page Layout. Press OK. Press a or b to choose 2 in 1 (ID). Press OK.  4 in 1 (P) Press Start. After the machine scans the first side of the card, the LCD will show the following instruction.
  • Page 150: Duplex Copying

    Making copies Duplex Copying Place the next page on the scanner glass. (1-sided to 2-sided) Press OK. Repeat steps e and f for the remaining pages. (For DCP-7060D / DCP-7065DN / After all the pages have been scanned, press b in step e to finish. DCP-7070DW) Duplex Copy (long edge flip) ...
  • Page 151: Advanced Duplex Copy (Short Edge Flip)

    Chapter 2 Advanced Duplex Copy (short edge flip)  1 sided i 2 sided S Portrait Landscape Load your document. Press a or b to enter the number of copies you want. Press Duplex and a or b to select 1sidedi2sided S.
  • Page 152: A Routine Maintenance

    Routine maintenance Cleaning the machine Checking the machine Clean the outside and inside of the machine Checking the Page Counters regularly with a dry, lint-free soft cloth. When you replace the toner cartridge or the drum You can see the machine’s Page Counters unit, make sure that you clean the inside of for copies, printed pages, reports and lists or the machine.
  • Page 153: Checking The Remaining Life Of The Drum Unit

    (DCP-7055/DCP-7057/DCP-7060D) • If you are returning your machine to 4.Machine Info. (DCP-7065DN)  Brother as part of the Exchange Service, pack only the machine. Keep all separate  5.Machine Info. (DCP-7070DW) parts, including the drum unit, the toner Press OK.
  • Page 154 Routine maintenance Put the protective material (1) in the Pack the AC cord and printed materials machine with the “REMOVE” text to the in the original carton as shown below: left, as shown in the illustration. FRONT Put the drum unit and toner cartridge assembly back into the machine.
  • Page 155: B Glossary

    Glossary This is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchased. ADF (automatic document feeder Temporary settings (For DCP-7065DN)) You can choose certain options for each...
  • Page 156: Index

    Index Copy Packing the machine ....... 16 2 in 1 ID Copy ........12 Page layout (N in 1) ......... 11 brightness ..........10 Power failure ..........1 Contrast ..........10 Enlarge/Reduce ........9 keys ............6 N in 1 (page layout) ......11 Quality Options key ..........7 copying ..........
  • Page 157 These machines are approved for use in the country of purchase only. Local Brother companies or their dealers will only support machines purchased in their own countries.

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