Troubleshooting; Error And Maintenance Messages - Brother HL-2130 User Manual

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Troubleshooting

Error and maintenance messages

As with any sophisticated office product, errors may occur and consumable items may need to be
replaced. If this happens, your machine identifies the error or required routine maintenance and
shows the appropriate message. The most common error and maintenance messages are shown
below.
You can clear most errors and perform routine maintenance messages by yourself. If you need
more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips:
Visit us at http://solutions.brother.com/.
Error Message
Cartridge Error
Cooling Down
Wait for a while
Cover is Open
Cover is Open
(For DCP-7065DN)
Cover is Open
Document Jam
(For DCP-7065DN)
Drum Error
Drum Stop
50
Cause
The toner cartridge is not installed
correctly.
The temperature of the drum unit
or toner cartridge is too hot. The
machine will pause its current
print job and go into cooling down
mode. During the cooling down
mode, you will hear the cooling
fan running while the LCD shows
Cooling Down, and Wait for
a while.
The front cover is not completely
closed.
The ADF cover is not completely
closed.
The ADF is open while loading a
document.
The fuser cover is not completely
closed or paper was jammed in
the back of the machine when
you turned on the power.
The document was not inserted
or fed correctly, or the document
scanned from the ADF was too
long.
The corona wire on the drum unit
needs to be cleaned.
It is time to replace the drum unit. Replace the drum unit. (See Replacing the
Action
Pull out the drum unit and remove the toner
cartridge, then re-install the toner cartridge
in the drum unit.
Make sure that you can hear the fan in the
machine spinning and that the exhaust
outlet is not blocked by something.
If the fan is spinning, remove any obstacles
that surround the exhaust outlet, and then
leave the machine turned on but do not use
it for several minutes.
If the fan is not spinning, disconnect the
machine from the power for several minutes
then reconnect it.
Close the front cover of the machine.
Close the ADF cover of the machine.
Close the ADF cover of the machine, then
press Stop/Exit.
 Close the fuser cover of the machine.
 Make sure paper is not jammed inside
the back of the machine, and then close
the fuser cover and press Start.
See Document is jammed in the top of the
ADF unit (For DCP-7065DN) on page 53 or
Using the automatic document feeder (ADF)
(For DCP-7065DN) on page 21.
Clean the corona wire on the drum unit.
(See Cleaning the corona wire on page 42.)
drum unit on page 35.)
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