Phone Care; Conditions - Sonim XP3 User Manual

You should always make backup copies of all the
information stored on your Sonim Product such as
downloads, calendar and contacts before handing in your
Sonim Product for repair or replacement.

Phone Care

The Sonim XP3 Sentinel is designated class IP67 for
dust and water protection, according to the IEC Ingress
Protection (IP) Standard 60529. This means that the phone
is dust protected and can be submerged into 1.0m deep
water for up to 30 minutes. Immersion in deeper water can
damage it and must be avoided. The phone is not water-
proof or water resistant during charging, use of a plug-in
headset, or any other use when the system connector
cover on the bottom of the phone is not tightly enclosed.
The Sonim XP3 Sentinel is solid and built for heavy
duty use. Its design protects against disassembly or
mechanical damage when subjected to forces equal to
free fall from the high of an average adult. Subjecting the
phone to stronger impact and forces can damage it and
must be avoided.

Conditions

1. The warranty is valid only if the original proof of
purchase issued to the original purchaser by a Sonim
authorised dealer, specifying the date of purchase
and serial number for this Product, is presented
with the Product to be repaired or replaced. Sonim
reserves the right to refuse warranty service if this
information has been removed or changed after the
original purchase of the Product from the dealer.
2. If Sonim repairs or replaces the Product, the repaired
or replaced Product shall be warranted for the
remaining time of the original warranty period or for
ninety (90) days from the date of repair, whichever is
longer. Repair or replacement may involve the use of
functionally equivalent reconditioned units. Replaced
parts or components will become the property of
Sonim.
3. This warranty does not cover any failure of the
Product due to normal wear and tear, or due to
misuse, including but not limited to use in other than
the normal and customary manner, in accordance
with the Sonim instructions for use and maintenance
of the Product. Nor does this warranty cover any
failure of the Product due to accident, software or
hardware modification or adjustment, acts of God
or damage resulting from liquid interacting with the
product beyond what is described as acceptable
in the user guide for the product. A rechargeable
battery can be charged and discharged hundreds of
times. However, it will eventually wear out - this is
not a defect. When the talk-time or standby time is
noticeably shorter, it is time to replace your battery.
Sonim recommends that you use only batteries and
chargers approved by Sonim. Minor variations in
display brightness and colour may occur between
phones. There may be tiny bright or dark dots on the
display. These are called defective pixels and occur
when individual dots have malfunctioned and can
not be adjusted. Several defective pixels are deemed
acceptable.
4. This warranty does not cover Product failures caused
by installations, modifications, or repair or opening
of the Product performed by a non-Sonim authorised
person. Tampering with any of the seals on the
Product will void the warranty.
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